97640 Troubleshooting Jobs - Page 9

The Sr. Analyst in Support & Operations plays a crucial role in delivering exceptional remote desktop support to our clients. This position focuses on troubleshooting and resolving technical issues efficiently while ensuring adherence to service level agreements (SLA) and maintaining high-quality standards. The incumbent will contribute to improving customer satisfaction through effective communication and problem-solving skills in both English and Latin Spanish. (1.) Key Responsibilities 1. Provide Level 1 Remote Desktop Support By Diagnosing And Resolving Hardware, Software, And Network Issues Via Telephone, Email, And Chat, Ensuring Adherence To Sla For Ticket Resolution Timelines. 2. Maintain Compliance With Quality Standards, Regulatory Requirements, And Company Policies, Ensuring Effective Communication In Both English And Latin Spanish During Customer Interactions. 3. Enhance Customer Experience By Striving For First Call Resolution, Minimizing Average Handling Time (Aht), And Reducing Rejected Resolutions And Re-Opened Cases. 4. Ensure High Availability And Login Efficiency To Meet Customer Demands And Support Team Objectives. 5. Update Worklogs Accurately And Follow The Escalation Process To Address Complex Problems By Routing Them To The Appropriate 2Nd And 3Rd Level It Support Specialists. 6. Engage In Value-Adding Activities Such As Knowledge Base Updates And Continuous Self-Development To Enhance Technical Skills And Service Delivery. Skill Requirements 1. Strong Understanding Of Windows Operating Systems And Troubleshooting Techniques 2. Proficiency In Spanish (Latin) And English, With Effective Verbal And Written Communication Skills 3. Familiarity With Remote Desktop Support Tools And Techniques 4. Basic Knowledge Of Networking Concepts And Hardware Components 5. Ability To Adhere To Quality Standards And Customer Service Protocols Certification 1. Itil Foundation Certification (Optional But Valuable) 2. Comptia A+ Certification (Optional But Valuable) No. of Positions 1 Skill (Primary) DWP-USS-SERVICE DESK Auto req ID 1598581BR Skill Level 3 (Secondary Skill 1) DWP-USS-SERVICE DESK Skill Level 3 (Secondary Skill 2) Practice(India B)-Practice-ITSM PLATFORM Skill Level 3 (Secondary Skill 3) Delivery(India B)-Delivery-FM

Job description for CCTV and network executive. Here's a sample Job Description for a CCTV and Network Executive. This can be tailored for your company or specific role depending on the responsibilities and required qualifications. Job Title: CCTV and Network Executive Department : IT Location: kasna Greater Noida Employment Type: Full-Time Job Summary: The CCTV and Network Executive is responsible for installing, maintaining, and monitoring CCTV systems and network infrastructure across the organization. The role involves ensuring the security surveillance systems function efficiently, while also supporting the design, configuration, and troubleshooting of network connectivity and hardware. Key Responsibilities: CCTV Responsibilities: Install, configure, and maintain CCTV surveillance systems. Monitor CCTV systems to ensure continuous recording and playback functionality. Conduct regular checks on all surveillance equipment and perform necessary repairs or upgrades. Retrieve and archive footage upon request from management or for investigation purposes. Ensure camera coverage is adequate and recommend improvements. Coordinate with vendors for advanced technical support or system upgrades. Networking Responsibilities: Install and configure routers, switches, access points, and other network devices. Monitor network performance and troubleshoot connectivity issues. Maintain documentation of network topology and configurations. Support end-users with LAN/WAN, Wi-Fi, and internet-related issues. Collaborate with IT teams for infrastructure upgrades and expansion. Job Type: Full-time Pay: From ₹30,000.00 per month Work Location: In person

Key Responsibilities: 1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Bike- Mandatory Job Type- Field Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

About Alphanext Welcome to Alphanext, a leading provider of talent solutions headquartered in London, with operational bases in Pune and Indore. With a strong focus on the global technology community, we are dedicated to connecting exceptional talent with innovative organizations around the world. Overview We are seeking a driven Technical Sales Engineer to spearhead sales opportunities for our Test & Embedded products while fostering strong client relationships across diverse regions. The ideal candidate will combine technical knowledge with business development skills to identify, qualify, and secure new accounts while maintaining high customer satisfaction. This role demands strong communication skills, a problem-solving mindset, and the willingness to travel extensively. Key Responsibilities Develop sales opportunities by researching and identifying potential accounts, soliciting new clients, and building lasting rapport. Provide technical information and explanations to prospects, preparing accurate and competitive quotations. Respond promptly to telephone, fax, and e-mail enquiries, verifying details, and entering information. Coordinate order fulfillment, communicate expected delivery dates, and explain stock-outs when necessary. Review customers//' buying history to recommend related or new products and explain relevant technical features. Maintain communication equipment by troubleshooting, reporting, and tracking technical issues. Promote the company//'s offerings at various industry events. Prepare and execute a comprehensive sales travel plan to achieve monthly targets. Manage and grow key accounts to maximize revenue potential. Recommend process and policy improvements to enhance efficiency and quality. Key Performance Indicators Number of new key accounts acquired. Number of qualified enquiries generated. Total value of orders received. Required Skills & Experience Experience: Proven track record in business development and sales of technical products. Key Account Management experience. Experience with government purchasing processes. Technical Expertise: Strong understanding of Instrumentation, Electronics, and Electrical Engineering. Ability to explain technical features to both technical and non-technical audiences. Attributes & Soft Skills: Positive /"can-do/" attitude with strong personal ownership for results. Innovative and entrepreneurial approach to challenges. Excellent communication and presentation skills in English and Hindi. Strong interpersonal skills for relationship building. Willingness to travel frequently. Ambition to grow into Sales Manager and eventually VP Sales. Qualifications BE/B.Tech in Electronics or Instrumentation. Experience working collaboratively within cross-functional teams.

Job Requirements Technically the job involves tasks related to support of the new FAL of Aircraft until the consolidation of the maturity of the overall process within the scope of different ATA systems involved in the aircraft and other tasks supported by common functions.. Following are the core responsibilities: Initial validation of Production Wok Orders (Standard Operation Instructions format), Specific Technical Instructions (IT) and Validation & Verification Instructions (IV) covering FAL stations (major MCA joints, system installations and testing). Validate the correct status of the key characteristics and parameters of the production means and Jigs & Tools. Adequation/Optimization, under the coordination with OEM, of WOs, ITs and/or IVs when required, until reaching the full maturity of the documentation necessary to make up the only single and complete source for the autonomous construction of the aircraft at its different stages. Registration, management, and control of observed discrepancies and associated corrective actions until ensuring their complete closing up. Coordination with MAP or MRB. Provide solutions to queries & clarifications raised by offshore team in agreement with customer requirements. Support for training of the new FAL team. Close Support in the execution of the instructions and validation -through a Computer Aided Support Testing- of the appropriate functionality of the aircraft ATA systems. Troubleshooting support when needed. Interface with structural design and Stress team when needed. Interface with Safety organization if required. Coordination with aircraft interiors team Thorough understanding of the regulatory and certification requirements Working in a multifunctional, multicultural, and transnational team under customer and stakeholders strong and close interface. Supporting FAL owner, senior experts’ teams. Improve progressive understanding of aircraft systems and related processes. ATA specific Systems understanding to support installation, operation, and validation . Work Experience Bachelor/Master’s Degree or equivalent with knowledge in applications of the aerospace industry. Experience in working in OEM´s Final Assembly Lines (FALs) or Aircraft Systems related Tier-1s. Good working experience on specific applicable ATA Systems Conversant with AIRBUS documentation, methods, processes & terminologies Knowledge of virtual and digital contexts. PLM, cloud, Software Management & Model Based System Engineering (MBSE) would be considered. Drafting of technical notes with PRE and POST modification and reports necessary for airworthiness certification. Configuration control tools knowledge. Knowledge of certification analysis methods and procedures. FAA/EASA/Part 25/MILS-STD regulations knowledge Ability for concurrence with other areas: services (Service Bulletins, Technical Publications, industrialization…) Excellent written and verbal communication skills

Who We Are: At Trezix, we’re building a game-changing SaaS platform designed to modernize the world of import/export—one of the most overlooked yet essential industries out there. We're a passionate team of builders, dreamers, and doers aiming to simplify global trade through smart technology and seamless solutions. As early movers in this space, we’re growing fast in India and beyond. If you thrive in fast-paced environments, love solving real-world problems, and want your work to have tangible impact—this is your kind of place. Leveraging the founders’ extensive experience in global trade management and technology, Trezix connects businesses’ export and import processes with key players in their ecosystem, including suppliers, vendors, banks, and the Government of India’s Unified Logistics Interface Platform (ULIP). This integration enhances efficiency, reduces revenue leakages, and ensures compliance, ultimately upgrading clients’ value chains. We are on the lookout for high-energy professionals who are eager to be part of a fast-growing and dynamic team For more information visit our website & our social media pages: Trezix, your unified SaaS platform for EXIM management Experience: 5+ years of hands-on experience with Java and Spring Boot framework. Qualification: Bachelor’s or master’s degree in computer science, Engineering, or a related field. Location: Should be based out of Surat or Mumbai, or ready to relocate. Position Overview Trezix Software Private Limited, a growing SaaS company based in Surat and Mumbai, is seeking a highly experienced and results-driven Senior Java Developer to join our dynamic product development team. In this role, you will be responsible for designing, developing, and maintaining scalable backend microservices that power our cloud-based SaaS and CRM products. You will work closely with cross-functional teams including frontend developers, product managers, and DevOps engineers to build secure and high-performing applications. What You’ll Be Doing ü Designing and developing scalable microservices and RESTful APIs using Spring Boot and Java. ü Collaborating with product managers and frontend developers to implement robust solutions. ü Writing clean, reusable, and well-documented code that adheres to company standards. ü Optimizing backend systems for performance, security, and reliability. ü Troubleshooting and debugging production issues and providing quick resolutions. ü Participating in code reviews and mentoring junior developers. ü Integrating external services and APIs with internal systems. ü Contributing to DevOps practices, CI/CD pipelines, and containerized deployments. ü Involving in the complete software development lifecycle from design to deployment. What You Bring to the Table ü Strong knowledge of Spring Boot and Java (5+ years of experience required). ü Experience in building microservices and RESTful APIs. ü Familiarity with cloud-native development practices and SaaS architectures. ü Solid understanding of relational and NoSQL databases (MySQL, PostgreSQL, MongoDB). ü Experience with Git, Maven/Gradle, and CI/CD pipelines. ü Working knowledge of containerization using Docker and orchestration with Kubernetes. ü Strong problem-solving skills and attention to detail. ü Effective verbal and written communication skills. ü Ability to work collaboratively in a cross-functional team environment. Skills Required ü Spring Boot & Spring Framework ü Java Programming ü Microservices Architecture ü REST API Development ü MySQL / PostgreSQL / MongoDB ü Git, Maven/Gradle ü Docker & Kubernetes ü CI/CD Pipeline Tools (e.g., Jenkins, GitLab CI) ü Communication & Team Collaboration ü Time and Task Management Why Join Us Work on cutting-edge SaaS and CRM products that solve real-world problems. Be part of a supportive, fast-growing tech team with growth opportunities. Get exposure to modern technologies and cross-functional product development. Enjoy a culture of ownership, transparency, and innovation. Competitive compensation and a flexible working environment. Job Types: Full-time, Permanent, Fresher Pay: ₹900,000.00 - ₹1,300,000.00 per year Benefits: Health insurance Provident Fund Experience: Java: 5 years (Required) Spring Boot: 3 years (Required) Location: Surat, Gujarat (Required) Work Location: In person

Job Role: Electrician Technician / ITI – Wireman Electrical/electronic product manufacturing on experience of testing and / or repairing PCB assemblies. Job Roles: Basic knowledge of Installing, maintaining, and troubleshooting of electrical control wiring and power wiring, Ability to read electrical wiring diagrams, electrical symbols. Demonstrable ability to use electrical and hand tools (e.g., wire strippers, crimpers, drilling machine etc.) Excellent critical thinking and problem-solving ability, Thorough knowledge of electrical safety procedures and guidelines, Excellent physical condition and flexibility to work Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹18,000.00 per month Education: Diploma (Required) Experience: PCB Assemblies: 1 year (Required) Testing & repairing & Installing : 1 year (Required) reading electrical wiring diagrams: 1 year (Required) Work Location: In person

Gender: Male CTC: upto 3lpa Experience - Min. 1+ year Qualification – Mechanical Engineer, ITI, Diploma, degree holder in electronics or mechanical or computer hardware networking, PLC knowledge. Skills:  Troubleshooting, Computer Troubleshooting, Basic Software Skills, Analysing Information,  Judgement, Client Relationships, Equipment Maintenance, Reporting Skills, Confidentiality, Quality Focus,  Results Driven, Supply Management, Informing Others Job Responsibilities:  Installation of hardware and software products on client side by keeping forms, logs and records.  Carryout Product Qualification and testing documentation, Reporting and training to end user.  Serves existing customer by analyzing work orders, planning travel schedule, manage installation task, investigating complaints, conducting QA tests, resolving problems  Maintains customer confidence by keeping service information confidential  Accomplishes operations and organization mission by completing related results as needed  Support customers and In-house (Sales, Admin and Operations).  Provide supervisory and technical support to colleagues and communicate with staff at all levels.  Ensure that follow-up work requirements are referred back to the appropriate staff within company to enable necessary action and recommendations to clients.  Maintain a professional appearance and manner at all times, consistent with client and company expectations and in doing so help to promote the image of the Company.  Set a good example to colleagues by observing and obeying all company rules and regulations, complying with all site regulations, and safeguarding Company property.  Set a good example to colleagues by completing all necessary Company documentation punctually and in accordance with any guidelines or schedules issued (including Time Sheets, Staff Expense Claims, site reports, etc.).  Attend all training courses and meetings as required by company and oversee development of colleagues.  Provide support and co-operation to the management and to colleagues, and be prepared and willing to help and contribute to the success of the company at all times  Observe and adhere to company health & safety guidelines and contribute to a healthy and safe working environment.  This role will include travelling to different client places (PAN INDIA) Job Types: Full-time, Permanent Pay: Up to ₹300,000.00 per year Benefits: Food provided Provident Fund Application Question(s): Years of experience? Current salary? Expected salary? Notice period? Current location Work Location: In person

Company Description AppsTech Solution is a System Integrator & leading IT infrastructure services provider in India, with a focus on providing services. Our services include Turnkey Projects Structured cabling solution Networking & Security Solutions, Server & Backup Solutions, Dedicated IT resources (FMS) to manage customer IT Infra and IT users. Website: www.appstech.in Job Location: Ahmedabad, Gujarat Job Type: Work from Office Timing: Monday to Saturday – 09:30 AM to 6:00 PM Qualifications Experience with minimum Bachelor's degree MBA or PGDM Engineering degree will add advantage. Role Description Preparing and Maintaining relationship with IT OEM like HP, DELL, CISCO, Hikvision, etc. Maintain and build relation with National & Regional Distributor for sourcing IT products. Maintaining good supplier relations and negotiating contracts. Prepare Technical comparison and communication with customer. It is required for day-to-day formal and informal interactions, and for deal negotiation with savings and strategic advancement in mind with OEMs & Distributors. Managing and maintaining accurate purchase and pricing records Reviewing, comparing, analyzing, and approving products and services to be purchased. Maintaining and updating supplier information such as product category, services category delivery timeline, product etc. Researching and evaluating prospective suppliers and negotiate credit terms. Preparing budgets, cost analyses, and reports. Prepare data for the customer and connect with various procurement person from company for business prospective. Experience and knowledge to use various platform like India Mart, GEM for business acquisition and customer relations. Promote the product or services to the customer procurement department Skills Candidates should possess good written / communication skills in English. Excellent Negotiation & Planning Skills Excellent problem-solving and troubleshooting skills Excellent customer service and communication skills Ability to work independently and as part of a team Experience 2 year of Experience Job Type: Full-time Pay: Up to ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Memnagar, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you comfortable to reallocate to Ahmedabad? Experience: total work: 2 years (Required) Work Location: In person Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Benefits: Provident Fund Work Location: In person

The Electrical Engineer will be responsible for ensuring the safe, efficient, and reliable operation of all electrical systems and equipment within the refinery. This includes planning and execution of preventive and breakdown maintenance and compliance with industrial safety and statutory standards. The role demands strong technical knowledge of electrical systems in hazardous areas typical to oil and gas processing. knowledge about Electrical Construction , Erection, Structure work, Cable Laying, Lighting, Earthing, Glanding & Termination, Planning, Quality Control. Responsibilities: 1. Equipment Maintenance 2.Technical Skills 3. Operational Excellence 4. Planning & Coordination 5. Safety & Compliance 6. Leadership & Team Management 7. Documentation & 55 Skills Required: Planning and execution of all electrical maintenance activities. Competency in maintenan and troubleshooting of Motor, Transformers, HT / LT Panels, Electrical Installation, MOV, VFD, Heaters, Crane, Breakers etc., Substation controlling, Co ordination with Process Incharge for smooth operation of plant. Knowledge of Power system, Advanced Numerical Relays. Effective documentation, Root cause analysis, manpower and spare manangement; Job Types: Full-time, Permanent, Fresher Pay: ₹30,000.00 - ₹50,000.00 per month Application Question(s): What is your current location Notice period what is your current salary Experience or Fresher Education: Diploma (Preferred) Work Location: In person

Key Responsibilities Manufacturing Operations & Training: Participate in structured manufacturing training programs covering mechanical operations and industrial processes Learn machine operation, maintenance, and troubleshooting procedures under expert supervision Assist in production line operations including assembly, fitting, turning, and machining processes Support quality control and inspection procedures to maintain manufacturing standards Follow safety protocols and standard operating procedures in heavy manufacturing environment Document training progress and maintain detailed learning records as per program requirements Technical Skills Development: Develop expertise in mechanical fitting, turning, machining, and welding operations Learn to operate and maintain industrial machinery and manufacturing equipment Participate in preventive maintenance activities and equipment calibration procedures Assist in tool and die preparation, setup, and adjustment operations Support electrical installations, wiring, and basic electrical maintenance work Engage in continuous skill enhancement and technical competency development Quality Assurance & Safety: Learn quality control procedures and inspection techniques for manufactured products Participate in safety training programs and implement workplace safety protocols Support inventory management and material handling operations Maintain cleanliness and organization of work areas according to 5S principles Report equipment malfunctions and safety hazards to supervisory staff Complete assigned projects and technical assessments as per training curriculum Production Support: Assist senior technicians in complex manufacturing operations and problem-solving Support production planning and workflow optimization activities Participate in shift handover procedures and production reporting Learn cost control measures and waste reduction techniques Support customer quality requirements and delivery commitments Eligibility CriteriaAge Requirement: Age Range: 18-33 years (as per NAPS/B.Voc guidelines) Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,400.00 per month Benefits: Life insurance Education: Higher Secondary(12th Pass) (Required) Experience: Mechanical Aptitude, Technical Drawing Comprehension: 1 year (Preferred) Mathematical, Hand Tool Proficiency & Machine Operation: 1 year (Preferred) Quality Consciousness, ITI Trade Knowledge: 1 year (Preferred) Manufacturing Process, Equipment Maintenance: 1 year (Preferred) CNC Machine Operation, Advanced Welding Techniques: 1 year (Preferred) Industrial Electrical Systems, Manufacturing: 1 year (Preferred) Production Line, ISO & Quality Systems: 1 year (Preferred) Material Handling, Lean Manufacturing: 1 year (Preferred) Hydraulics & Pneumatics, Automation: 1 year (Preferred) Advanced Troubleshooting, Training: 1 year (Preferred) Language: English, Hindi (Required) Location: Valsad, Gujarat (Required) Work Location: In person Expected Start Date: 11/08/2025

We are seeking a highly skilled Windows IT Technician with expertise in NinjaONE to manage and support a distributed fleet of Windows-based systems. The ideal candidate will have experience handling remote deployments, troubleshooting, automation, and maintenance across multiple endpoints. This role requires precision, accountability, and the ability to work independently while collaborating with a distributed team. Key Responsibilities Monitor, manage, and maintain a fleet of Windows-based endpoints using NinjaONE Conduct remote software installations, configurations, and updates. Ensure timely patch deployment and system updates across all devices. Troubleshoot and resolve software/hardware issues, escalating when necessary. Develop and deploy PowerShell or Batch scripts for automation of routine tasks. Create and maintain detailed documentation on system configurations, procedures, and troubleshooting workflows. Manage and update antivirus, firewall, and endpoint security settings Respond to system alerts and incidents within SLAs and proactively prevent recurring issues. Provide Tier 1 and Tier 2 remote support to users and field personnel. Requirements Minimum 3 years of experience in IT Support, System Administration, or Endpoint Management Proficiency with NinjaONE : scripting, deployment, patching, alerting, and policy configuration. In-depth knowledge of Windows 10 and Windows 11 administration. Experience with RMM tools and IT automation practices. Strong scripting skills in PowerShell and/or Batch. Familiarity with remote access platforms and endpoint security solutions. Strong problem-solving, organizational, and communication skills. Ability to work independently and handle high-pressure situations with professionalism. Additional Skills Fluent in spoken and written English. Excellent telephone etiquette and customer service skills. Capable of working night shifts . Available to provide support as and when required , including on short notice. Willingness to work flexible hours , including weekends, holidays, or off-peak hours if necessary. Comfortable with shift-based schedules , including night shifts as needed. Job Type: Full-time Pay: Up to ₹300,000.00 per year Benefits: Flexible schedule Paid sick time Shift availability: Night Shift (Preferred) Day Shift (Preferred) Work Location: In person Expected Start Date: 18/08/2025

Tool and Die Setup: Set up and install dies, tools, and fixtures onto mechanical and pneumatic presses based on specific job requirements. Verify die and tool alignment, clearance, and other setup parameters. Make necessary adjustments to ensure presses are operating at optimal performance. Machine Operation: PNEUMATIC MACHINE Operate and test machines after die setup to confirm proper operation. Conduct trial runs to ensure the production process is smooth, troubleshooting any issues with the machine, die, or material. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Experience: total work: 1 year (Preferred) Work Location: In person

Job Summary: We are seeking a skilled and customer-focused Support Executive with a strong background in software support for POS (Point of Sale) systems , along with basic knowledge of hardware troubleshooting . The ideal candidate should be experienced in resolving POS-related queries, software issues, and network connectivity problems. You will be the first point of contact for users, ensuring efficient issue resolution and customer satisfaction. Key Responsibilities: Provide software-level support for POS applications including: Troubleshooting login errors, configuration issues, and transaction problems Supporting updates, installations, and system configurations Guiding users through usage, report generation, and error resolution Handle POS-related queries from clients across retail, hospitality, or service sectors Troubleshoot basic hardware issues related to thermal printers, barcode scanners, and cash drawers Assist in resolving LAN and internet connectivity issues affecting POS operations Log, track, and resolve customer tickets using helpdesk tools or ticketing systems Coordinate with development teams for escalated software bugs or feature requests Perform system health checks and ensure POS systems are running optimally Train users on POS software usage and basic troubleshooting Maintain updated documentation and user guides Qualification - Prior experience in Customer Support Role with IT company Diploma Job Type: Full-time Pay: ₹9,627.54 - ₹27,477.27 per month Benefits: Flexible schedule Paid sick time Paid time off Application Question(s): Comfortable with Rotational Shift Experience: Customer support: 1 year (Preferred) Location: Gandhinagar, Gujarat (Required) Work Location: In person

Job Description – CCTV Technicians-  Basic knowledge in Lan and fiber optic cabling  UTP/STP cable crimping, laying Fiber optic cable laying  CCTV, Wireless, etc… device mounting on tower, wall, pole etc.  IO Punching, cable dressing in network rack.  Basic troubleshooting of LAN, Fiber optic connectivity  Climbing of the tower  Travelling across Maharashtra NOTE :- Accommodation facility will be provided by company’s guest house at Mundra Airport & Hazera(Surat) Job Type: Full-time Pay: ₹200,000.00 - ₹350,000.00 per year Ability to commute/relocate: Kutch, Gujarat: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Experience: Technician: 3 years (Required) Willingness to travel: 100% (Required)

Job Requirements Technically the job involves tasks related to support of the new FAL of Aircraft until the consolidation of the maturity of the overall process within the scope of different ATA systems involved in the aircraft and other tasks supported by common functions.. Following are the core responsibilities: Initial validation of Production Wok Orders (Standard Operation Instructions format), Specific Technical Instructions (IT) and Validation & Verification Instructions (IV) covering FAL stations (major MCA joints, system installations and testing). Validate the correct status of the key characteristics and parameters of the production means and Jigs & Tools. Adequation/Optimization, under the coordination with OEM, of WOs, ITs and/or IVs when required, until reaching the full maturity of the documentation necessary to make up the only single and complete source for the autonomous construction of the aircraft at its different stages. Registration, management, and control of observed discrepancies and associated corrective actions until ensuring their complete closing up. Coordination with MAP or MRB. Provide solutions to queries & clarifications raised by offshore team in agreement with customer requirements. Support for training of the new FAL team. Close Support in the execution of the instructions and validation -through a Computer Aided Support Testing- of the appropriate functionality of the aircraft ATA systems. Troubleshooting support when needed. Interface with structural design and Stress team when needed. Interface with Safety organization if required. Coordination with aircraft interiors team Thorough understanding of the regulatory and certification requirements Working in a multifunctional, multicultural, and transnational team under customer and stakeholders strong and close interface. Supporting FAL owner, senior experts’ teams. Improve progressive understanding of aircraft systems and related processes. ATA specific Systems understanding to support installation, operation, and validation as indicated below, Electric System Installation, Pneumatic/Hydraulic/Power/Fire/Oxygen/Water & Waste Systems, Auto Flight Systems, Navigation System, Communication System, Equipment and Furnishing, Light Controls, Fuel Systems, Landing/Door/Windows System, Propeller/Power plant/Engine Systems, Production Control, DMU (2D, 3D data), NC Disposition, Quality Work Experience Bachelor/Master’s Degree or equivalent with knowledge in applications of the aerospace industry. Experience in working in OEM´s Final Assembly Lines (FALs) or Aircraft Systems related Tier-1s. Good working experience on specific applicable ATA Systems Conversant with AIRBUS documentation, methods, processes & terminologies Knowledge of virtual and digital contexts. PLM, cloud, Software Management & Model Based System Engineering (MBSE) would be considered. Drafting of technical notes with PRE and POST modification and reports necessary for airworthiness certification. Configuration control tools knowledge. Knowledge of certification analysis methods and procedures. FAA/EASA/Part 25/MILS-STD regulations knowledge Ability for concurrence with other areas: services (Service Bulletins, Technical Publications, industrialization…) Excellent written and verbal communication skills

Job Title: Hardware & Network Engineer Location: Ahmedabad Experience Required: 2 – 3 Years Employment Type: Full-Time About the Role: Sigma Solve Limited is looking for a motivated and detail-oriented Hardware & Network Engineer to design, implement, and maintain our hardware and network systems. You will play a key role in ensuring optimal performance, security, and smooth IT operations across the organization. Key Responsibilities: Install, configure, and maintain hardware components and network systems. Monitor network performance and troubleshoot issues proactively. Assist in designing and implementing secure network solutions. Provide technical support to end-users for hardware and network-related issues. Maintain detailed documentation of network configurations and hardware inventory. Stay updated on the latest hardware and networking trends, tools, and best practices. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field. 2–3 years of professional experience in hardware and networking. Certifications such as CompTIA A+, Network+ or equivalent will be an advantage. Internship or hands-on project experience in network and hardware engineering is a plus. Skills Required: Strong knowledge of computer hardware components. Understanding of networking protocols and technologies. Familiarity with operating systems (Windows, Linux). Basic troubleshooting and problem-solving skills. Team player with strong communication skills. Job Types: Full-time, Permanent Pay: ₹20,000.71 - ₹35,000.71 per month Benefits: Flexible schedule Application Question(s): Are you an immediate joiner? Location: Ahmedabad, Gujarat (Preferred) Work Location: In person

Job description : Conduct routine preventative maintenance on instrumentation systems, including calibration checks and component replacements. Diagnose and troubleshoot malfunctions in instrumentation systems, identifying root causes and implementing corrective actions. Adhere to safety procedures during installation, maintenance, and troubleshooting activities. Strong understanding of instrumentation principles and technologies, including pressure, temperature, flow, level measurement devices. Familiarity with control system architecture (DCS-Emersons, Honeywell, Yokogawa, PLC-Allen Bradley) and programming. Knowledge of relevant industrial communication protocols (e.g., Modbus, Profibus). Whatsapp No:-6355173928 Job Type: Contractual / Temporary Contract length: 12 months Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Work Location: In person

About Us: Unicrop Biochem is a leading agrochemical company operating in India and Canada, committed to innovation, technology, and growth. We are looking for enthusiastic IT interns with a passion for PHP development to join our dynamic team. Key Responsibilities: Assist in developing and maintaining web-based applications using PHP technologies, including Laravel and CodeIgniter frameworks. Support in troubleshooting issues and debugging errors in existing code. Collaborate with cross-functional teams to meet project and business objectives. Write clean, high-quality code following established coding standards. Participate in performance optimization by monitoring and testing applications. Stay updated with emerging trends, tools, and technologies in PHP development. Contribute ideas and suggestions to enhance application features and functionality. Requirements: No prior experience required – training and guidance will be provided. Basic knowledge of PHP and familiarity with Laravel or CodeIgniter will be an added advantage. Strong interest in web application development. Problem-solving attitude with attention to detail. Ability to work efficiently in a team-oriented environment. Who Can Apply: Students pursuing BCA, MCA, B.Tech, M.Tech, IT courses, or equivalent . Individuals passionate about PHP development and eager to work on live projects. Benefits: Remote / Work From Home flexibility. Practical exposure to real-world projects. Guidance and mentorship from experienced developers. Certificate of Completion upon successful internship. How to Apply: Email your resume to: hr@unicropbiochem.com Contact: +91 63510 57338 Job Types: Full-time, Permanent, Fresher, Internship Contract length: 3 months Benefits: Work from home Work Location: In person

Understanding of product development related activities of all injectable dosage forms for regulated market (General injectable and Onco products) Understanding of ANDA and 505b2 product filing. Exposure or knowledge to wide range of dosage form (liquid solution, lyophilized, suspension, emulsion etc.) Understanding of Drug device combination products and regulatory expectations. Exposure or Knowledge to equipment like high shear homogenizer, high pressure homogenizer, lyophilizer, microfluidizer, nano mill etc. Experienced in preparation and review of product development report, MFR, stability protocol, other study protocols, SOP etc. Basic understanding of implementation of QbD principles for formulation development (QTTP, CQA, CPP, CMA, Risk assessment and Control strategy etc.) Exposure or knowledge of various QMS documents like change control, Incidence, planned deviation, unplanned deviation etc. Basic understanding of API specification, DMF, Excipients specification, In-process specification, Finished product & Shelf-life specification of injectable products. Basic understanding of preparation and review of necessary documents required for ANDA submission and approval of products. Sill and its level Formulation Development - solution based injectables | Advanced Scale-Up and Process Optimization | Intermediate Regulatory Affairs and Compliance | Grow Material Science and Excipients Selection | Intermediate Cross functional Coordination | Intermediate CoA & Analytical Data Review | Advanced Investigation & CAPA Management | Intermediate Stability Testing | Intermediate Protocol Development and Documentation |Intermediate Cross-functional Collaboration |Intermediate Technical Troubleshooting | Grow M Pharm Amneal is an equal opportunity employer. We do not discriminate based on caste, religion, gender, disability, or any other legally protected status. We believe in fostering a workplace that values diversity and inclusion.

Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : SAP MM Materials Management Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and troubleshooting to ensure that the applications function as intended, contributing to the overall success of the projects you are involved in. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of application processes and workflows. - Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Analytics Cloud Development. - Strong understanding of data modeling and visualization techniques. - Experience with application lifecycle management and deployment processes. - Ability to troubleshoot and resolve application issues effectively. - Familiarity with integration techniques for connecting various data sources. Additional Information: - The candidate should have minimum 3 years of experience in SAP Analytics Cloud Development. - This position is based at our Bengaluru office. - A 15 years full time education is required. 15 years full time education

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role: Service desk lead ͏ Do: To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up Coordinate with other IT teams as appropriate for closure of any escalated ticket Act as a liaison between Service Desk and other teams to ensure effective communication between teams To provide liaison and governance at both internal & client levels Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & mitigation of escalations Measure and report on service delivery performance metrics including customer satisfaction surveys and the incident tickets Lead in the development of good customer service practices across the service desk Produce statistics and management reports of the service desk to client & management Communicate all process related changes and technical updates to the team within specific timelines to ensure adherence to service desk guidelines Capacity planning and capability development Conduct capacity planning exercise to provide number of agents, skill levels to meet the Account Service Desk process fulfilment Conduct shift planning to meet the service requirements of the client as per SLAs agreed Perform briefings to Service Desk agents on changes or deployments that may affect volumes at the Service Desk Assist SD agents by providing first line support when workloads are high, or where additional experience is required Develop team skills and capability in managing processes to reach the desired productivity and efficiency by conducting process training/ refresher courses, providing performance feedback and managing bottom quartile team performers. Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro's standards of adequate onboarding and training for team members to enhance capability &effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. In case of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/initiatives for the organization or team Exercise employee recognition and appreciation ͏ ͏ ͏ Mandatory Skills: AI Service desk. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About Us Zuru Tech is digitalizing the construction process of buildings all around the world. We have a multi-national team developing the world’s first digital building fabrication platform, you design, we build it! We at ZURU develop the Zuru Home app, a BIM software meant for the general public, architects, and engineers, from here anyone can buy, design, and send to manufacturing any type of building with complete design freedom. Welcome to the future! Position Summary As an L1 Support Specialist in the India IT Service Centre, you will be a key member of the global IT support team, primarily delivering remote L1 technical support to ZURU’s international offices, including Europe, the US, Canada, NZ, and China, while also assisting with local support for India-based teams as needed. You will resolve routine IT issues, follow standardized processes aligned with global ITSC frameworks, and escalate complex problems to L2 teams (particularly China HQ) when required. This role demands strong communication skills, technical aptitude, and the ability to collaborate across time zones to ensure seamless IT service delivery. What are you Going to do? Remote L1 Support for International Offices Provide first-line technical support to users in Europe, the US, Canada, NZ, and China via service desk systems, email, or phone, addressing issues such as: Account management (password resets, access provisioning/deactivation). Software troubleshooting (application errors, installation/updates, license issues). Hardware support (desktop/laptop malfunctions, peripheral connectivity, remote diagnosis via logs/tools). Network access problems (VPN setup, Wi-Fi connectivity, remote desktop issues). Basic cloud tool support (email configuration, file sharing, video conferencing tools). Log all requests/incidents in the service desk system (e.g., ZOHO SDP) ensuring compliance with global ITSC ticketing standards in case of receiving requests through email, phone calls IM. Keep tickets updated with detailed notes Tickets Triage & Escalation Classify tickets by priority (based on SLA guidelines) and resolve common issues independently using the ITSC knowledge base (troubleshooting guides, workarounds). Escalate unresolved or complex tickets to L2 support teams (e.g., China HQ for infrastructure/security matters) with clear documentation of diagnostics and user details. Follow up on escalated tickets to ensure timely resolution and update users on progress. Adherence to Global Processes & Standards Apply standardized L1 support processes defined by the global ITSC (in collaboration with China HQ), including incident management, problem logging, and change request coordination. Comply with security policies (e.g., data encryption, VPN protocols, access controls) to protect user data and system integrity across international regions. Contribute to the ITSC knowledge base by documenting new solutions, common issues, and user feedback for continuous improvement. Collaboration with Cross-Regional Teams Coordinate with the India ITSC Lead and night shift L1 colleagues to ensure 24/7 coverage for international offices (aligning with US/Europe/NZ time zones). Assist L2 teams in remote diagnostics by collecting logs, running basic tests, or guiding users through troubleshooting steps. Participate in global IT projects (e.g., system upgrades, new tool rollouts) by supporting user onboarding and addressing post-deployment issues. Local Support (As Needed) Provide on-site or remote support to India-based teams for routine issues, including office infrastructure setup, new hire equipment configuration, and basic software training. What are we Looking for? Technical Skills: 1–2 years of experience in IT support, preferably in a global/remote service environment. Familiarity with Windows/macOS operating systems, common business software (Microsoft 365, ERP tools), and remote support tools (RDP, log collection software, device monitoring tools). Basic understanding of network concepts (VPN, IP addressing, DNS) and cloud services (e.g., email hosting, cloud storage). Communication & Collaboration : Strong verbal and written English skills to interact effectively with international users (Europe, US, etc.). Ability to explain technical solutions clearly to non-technical users across diverse time zones. Comfort working in a team environment, coordinating with L1 peers (including night shifts) and L2 teams in China/NZ/Italy. Process Adherence: Familiarity with ITIL basics (incident management, SLAs) and experience using service desk tools (e.g., ZOHO SDP) is preferred. Ability to follow standardized workflows and document processes accurately. Availability: Flexibility to work in shifts aligned with international time zones (e.g., night shifts for US coverage) as required. Key Competencies Problem-Solving: Ability to diagnose and resolve routine issues independently using available resources (knowledge base, checklists). User Focus: Commitment to delivering timely, empathetic support to ensure user satisfaction across global offices. Detail-Oriented: Precision in logging tickets, documenting diagnostics, and following escalation protocols. Adaptability: Comfort working with diverse technologies and adjusting to evolving tools/processes in a global IT environment. Reporting & Collaboration Report directly to the India ITSC Lead, receiving daily/weekly updates on priorities and process changes. Collaborate closely with L1 staff, the India Service Lead, and L2 teams (especially China HQ) for escalations and knowledge sharing. Work Environment Based in India, working in shifts to cover international time zones (e.g., early morning for Europe, night shifts for the US). Primarily remote support-focused, with occasional on-site tasks for India-based teams. Regular virtual meetings with global IT teams to align on processes and share updates. This role is critical to maintaining seamless IT operations for ZURU’s international business, ensuring users across regions receive prompt, reliable L1 support while upholding global standards. What do we Offer? Competitive compensation ️ 5 Working Days with Flexible Working Hours Medical Insurance for self & family Training & skill development programs Work with the Global team, Make the most of the diverse knowledge Several discussions over Multiple Pizza Parties A lot more! Come and discover us!

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Principal Consultant , Tester Contact Center, AI-ML, & GenAI In this role, you will be responsible for detail-oriented lead Tester role for next-generation Contact Center solutions powered by AI/ML and Generative AI. In this role, you will be responsible for validating the quality, agent performance, operational efficiency, performance, and reliability of advanced conversational platforms, machine learning pipelines, and GenAI integrations such as intelligent assistants, voice bots, Data and NLP-driven services. Responsibilities Design, develop, and execute manual and automated test cases for Contact Center platforms with AI/ML and GenAI integrations, IVR. Perform functional, regression, performance, and usability testing for voice and chat-based AI interfaces. Collaborate with product managers, developers, and AI/ML engineers to understand feature requirements and ensure test coverage. Validate natural language understanding (NLU) outputs, conversational flows, speech-to-text/text-to-speech performance, and GenAI -driven response accuracy. Test integrations with popular CCaaS platforms (e.g., Genesys, NICE, Amazon Connect, etc.). Develop test plans for AI training models , including identifying edge cases and input variations. Support UAT sessions and provide stakeholder-level QA reporting. Use analytics tools and logs to debug and triage issues with AI-driven components. Ensure GenAI outputs are contextually relevant, safe, and free of hallucinations. Participate in test automation efforts using tools like Selenium, Postman, Python, or custom frameworks. Monitor system performance and scalability under high-volume traffic (e.g., peak call/chat loads). Validate AI models for call drivers , call categorization , sentiment scoring , agent behavior predictions , etc. Ensure application alignment with key Contact Center KPIs such as: Average Handle Time (AHT) First Call Resolution (FCR) Customer Satisfaction (CSAT) Net Promoter Score (NPS) Agent Utilization & Occupancy Adherence and Shrinkage Transfer Rate, Hold Time, Call Abandon Rate Qualifications we seek in you! Minimum Qualifications hands-on experience in software testing, preferably in AI/ML and contact center environments. Hands-on experience testing IVR systems , voice bots , or omnichannel contact center platforms (e.g., Genesys, NICE, Amazon Connect, Twilio Flex). Understanding of machine learning workflows and basic ML model testing. Familiarity with Generative AI technologies , especially prompt engineering, output validation, and context testing. Experience with REST APIs , web sockets , and microservices testing. Strong knowledge of test automation tools (e.g., Selenium, Postman, Robot Framework, PyTest ). Proficiency in scripting languages (Python, JavaScript, or similar). Knowledge of cloud platforms (AWS, Azure, GCP) and CI/CD pipelines. Excellent analytical, troubleshooting, and communication skills. Testing Fundamentals: Strong understanding of testing principles, methodologies, and test case design. Understanding of cloud-based data ecosystems (AWS, Azure). Familiarity with Speech Analytics, IVR mapping , and call routing logic. Exposure to model evaluation metrics (precision, recall, accuracy) for validating AI/ML solutions. Test automation experience using Selenium or Python (optional). Preferred Qualifications/ Skills Experience with LLM evaluation frameworks (e.g., LangChain testing, RAG testing tools, OpenAI Evals). Strong knowledge of Contact Center processes and KPIs . Testing including API testing Experience in Coding in Python Exposure to conversation design , dialogue flow , or intent training . Certifications in AI/ML or GenAI , cloud technologies. Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Principal Consultant Primary Location India-Kolkata Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Aug 8, 2025, 4:40:08 AM Unposting Date Ongoing Master Skills List Digital Job Category Full Time

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision. When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers. From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work. Responsibilities : Job Title: Cloud Network Engineer Job Description: Our technology is outstanding, but it’s the talented, diverse, and driven people behind our company who make it all happen. Our employees have the determination to go further, the adaptability to adjust to an ever-changing global market, the heart to stay passionate and personally invested, and the mind to know when to step back and put it all in perspective. Xerox is in search of a Cloud Network & Automation Engineer with a passion for designing, configuring, and enhancing a global enterprise network. The selected candidate will collaborate with multiple teams to ensure the implementation and maintenance of Xerox enterprise cloud network infrastructure and security policies. This role involves working with architects and business teams to ensure the confidentiality, integrity, and availability of the enterprise cloud network and connected systems. The Cloud Network & Automation Engineer will also be responsible for documenting procedures, coordinating implementations, and eliminating barriers to achieve desired outcomes. Additionally, they will liaise with other IT operation teams to resolve any network-related issues. The ideal candidate must possess robust communication skills and the ability to manage competing priorities effectively. Key Responsibilities: Configuration and diagnostics of public cloud virtual networks, gateways, load balancers, firewalls, private routing services, API services, functional services, and DNS services. Collaborate with various teams to ensure that cloud solutions are effectively integrated, configured, deployed, and maintained. Assist with debugging and troubleshooting cloud solutions as required. Use infrastructure-as-code techniques to build and deploy cloud infrastructure, by translating a reference architecture into buildable code. Integrate networking tasks into CI/CD pipelines and DevOps processes. Creation of logical diagrams, datacenter diagrams, and network operational procedures. Development and use of automation to execute repeatable tasks and processes. Coordination of high-impact infrastructure changes and outages during on and off-hours. Collaboration with architecture and operational teams providing design feedback, process improvement opportunities, and potential solution enhancements. Act as the escalation contact for the network operations and incident managers. Light travel may be required to deliver certain projects. Be an advocate and change leader for network, security, and operational initiatives with a goal of improving the overall culture. Desired Qualifications: Bachelor’s degree in computer engineering, computer science, or related field with 2-4 years of public cloud experience. Knowledge of Infrastructure-as-Code languages: Bicep, Terraform, Palumi, ARM, CloudFormation Knowledge of managing public cloud IaaS and PaaS services: Azure, AWS, OCI, GCP Knowledge of scripting and automation languages: Python, PowerShell, Ansible, Bash, JavaScript, Rust, Go Knowledge of Low-Code/No-Code environments: PowerPlatform Knowledge of DevOps and CI/CD pipeline tools: Azure DevOps, GitHub, GitLab, Jenkins Knowledge of microservice and container solutions: Kubernetes, Docker, EKS, AKS Knowledge of network services: DNS, DHCP, IPSec, Flow Logs. Familiarity with Secure Access Service Edge (SASE) technologies: Zscaler. Familiarity with Fortinet, Cisco, Infoblox, Zscaler, Checkpoint, Palo Alto, Juniper, and Bind technologies. Familiar with NIST CSF, CIS, and ISO 27001 information security frameworks. Familiarity with IPv4 and IPv6 addressing, subnets, and supernets. Familiarity with routing protocols: BGP, OSPF Advanced troubleshooting and diagnostic skills. Excellent verbal and written communication skills. Proven ability to lead and manage multiple priorities with proven organizational skills with the ability to manage multiple tasks with changing priorities. Strong ability in multiple technologies, analytical techniques, and leadership skills. Familiar with IT operational processes (Event, Incident, Change, Problem, ITSM), development frameworks (Agile, SAFe), and service management frameworks (ITIL). Preferred Certifications: AWS Certifications (CLF-C02, DVA-C02, SOA-C02, ANS-C01) Microsoft Azure Certifications (AZ-900, AZ-700, AZ-500, AZ-204) CompTIA + Certifications (Cloud+, Security+) How to Apply ? Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now!