97640 Troubleshooting Jobs - Page 6

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Key Responsibilities: Electrical Wiring and Installation: → Carry out electrical wiring work in buildings, including conduit laying, cabling, and termination. → Install electrical panels, switches, sockets, and lighting systems as per site requirements. Site Supervision and Safety Compliance: → Follow safety protocols and electrical standards during installation. → Ensure all work complies with electrical codes and construction drawings. Panel and Load Management: → Assist in panel board installation and load distribution planning. → Carry out load testing and ensure balanced power supply across systems. Material Handling and Stock Updates: → Receive, verify, and manage electrical materials and tools at site. → Update records for material usage and report shortages. Troubleshooting and Repairs: → Diagnose and resolve issues in electrical systems and equipment on site. → Replace or repair faulty components and wiring as needed. Coordination with Project Teams: → Work closely with engineers and site supervisors to execute electrical tasks as per project timelines. → Provide regular updates on electrical work progress. Support for Temporary Installations: → Set up and manage temporary power connections for construction equipment and lighting. → Ensure safe and efficient electrical distribution across temporary setups. Maintenance and Upkeep: → Perform routine inspections and maintenance of installed electrical systems. → Ensure all installed systems function optimally throughout the construction phase. Requirements: · ITI Electrician certification is mandatory. · Minimum of 2 years of experience in electrical installation, preferably in building or construction projects. · Strong knowledge of electrical tools, wiring techniques, and safety standards. · Ability to read and interpret electrical drawings and layouts. · Good troubleshooting skills and physical fitness for site work. · Willingness to work at various project sites and under outdoor conditions. Salary Range: ₹18,000 - ₹20,000 per month (Accommodation available) Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Ability to commute/relocate: Cherthala, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): What is your expected salary? Work Location: In person

SUMMARY : Production Manager responsible for managing the daily production process, ensuring quality, efficiency, and hygiene standards. Overseas operations resources, and team performance to meet production targets and support brand growth. DUTIES & RESPONSIBILITIES: Production Planning & Supervision Plan, organise, and supervise daily production activities to meet output demands. Oversee production scheduling, planning job orders, and assigning tasks to staff through daily job cards. Collaborate with inventory, supply chain, and planning teams for accurate demand forecasting and execution. ·Organise and lead daily, weekly, and monthly production meetings. Process & Efficiency Improvement Focus on enhancing work efficiency, product quality, and cost reduction. Maximise machine utilisation and ensure optimal use of production resources. Continuously evaluate and improve the production process for better output and operational performance. Maintenance & Troubleshooting Conduct and manage preventive and breakdown maintenance of machinery. Address production line issues promptly through effective troubleshooting techniques. Ensure timely inspections of equipment and raw materials Documentation Production plans Daily job card Daily/weekly/monthly production report REQUIREMENTS: Qualification : Bachelor’s degree provides a solid foundation in relevant subjects, including business operations, management principles, and production processes. Age : Above 26 Gender : Male Preferred Experience : 5+ years’ experience in manufacturing operations. Pay: ₹20,000.00-₹25,000.00 per month Other Requirements : Excellent project management skills Proven track record of successfully training employees in productivity and safety Working knowledge of OSHA and EPA regulations Ability to coach and mentor employees on a one-on-one basis as well as group. In-depth knowledge of manufacturing processes and quality control. Job Type: Full-time Schedule: Day shift Experience: Manufacturing production managing: 1 year (Preferred) Work Location: In person Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Provide technical support and troubleshooting assistance to internal teams and clients for technical issues. Respond to support tickets, calls, and emails in a timely and professional manner. Diagnose, replicate, and resolve user-reported problems. Assist in configuration, customization, and maintenance as required. Document support cases, resolutions, and system changes for future reference. Work closely with the development team to escalate and resolve critical technical issues. Conduct training sessions or prepare guides for users to enhance user experience. Monitor system performance and proactively identify potential problems. Ensure all data integrity and security protocols are maintained. Job Type: Full-time Pay: ₹8,000.00 - ₹10,000.00 per month Language: English (Preferred) Work Location: In person

Job Title: HR Manager Location: Trivandrum Company: Doctor Rekha Ayurveda Website: https://doctorrekha.com/ Position Overview: Doctor Rekha Ayurveda is seeking an organized, proactive, and compassionate HR Manager cum Admin to join our team. The HR Manager will be responsible for leading and supporting key HR functions such as recruitment, employee relations, performance management and administrative operations. This position is perfect for someone who is passionate about building a positive workplace culture and supporting the growth of a wellness-focused organization. Key Responsibilities: HR Manager responsibilities Recruitment & Onboarding: ● Lead the recruitment process, including posting job openings, shortlisting candidates, conducting interviews, and coordinating with department heads. ● Oversee onboarding activities to ensure a smooth and engaging experience for new hires. Employee Relations: ● Act as the primary point of contact for employee relations, addressing concerns, resolving conflicts, and providing guidance on policies and procedures. ● Champion a positive workplace culture focused on well-being, respect, and collaboration. Performance Management: ● Drive performance appraisal cycles, working with managers to set goals, evaluate performance, and implement improvement plans. ● Identify training needs and oversee the planning and execution of development programs. HR Administration: ● Supervise the maintenance of accurate and up-to-date employee records, ensuring compliance with legal and organizational requirements. ● Oversee attendance, leave management, and HR information systems. Payroll & Benefits Administration: ● Collaborate with the finance team to ensure timely and accurate payroll processing. ● Manage employee benefits programs and effectively communicate benefit offerings to staff. Compliance & Policies: · Ensure HR policies and practices are compliant with local labour laws and industry standards. · Develop, update, and communicate HR policies and procedures across the organization. Employee Engagement & Welfare: · Design and lead employee engagement initiatives, wellness programs, and team-building activities. · Promote diversity, equity, and inclusion within the workplace. Admin responsibilities Office Management ● Oversee daily operations of the office environment. ● Ensure cleanliness, functionality, and safety of the workplace. ● Manage office supplies, equipment, and inventory. Vendor & Facility Management ● Coordinate with external vendors for office maintenance, IT support, and facility services. ● Review and manage service contracts and renewals. Documentation & Record Keeping ● Maintain organized records of company policies, administrative documents, contracts, and licenses. ● Ensure all documentation complies with internal and legal standards. Scheduling & Event Coordination ● Manage calendars and schedule meetings, interviews, and internal events. ● Organize corporate events, team activities, and staff meetings. IT & Infrastructure Coordination ● Coordinate with IT service providers for system setup, troubleshooting and maintenance. ● Ensure smooth functioning of office infrastructure and tech tools. Reception & Communication ● Handle incoming communication: phone calls, emails and courier services. ● Welcome visitors and manage front-desk activities when needed. Asset Management ● Maintain a register of company assets (laptops, mobile phones, ID cards, etc.). ● Track asset allocation and retrieval for employees. Support to Senior Management ● Provide administrative support to leadership in documentation, scheduling, and coordination of daily operations. ● Prepare reports, presentations and minutes of meetings as required. HR Manager responsibilities Recruitment & Onboarding: ● Lead the recruitment process, including posting job openings, shortlisting candidates, conducting interviews, and coordinating with department heads. ● Oversee onboarding activities to ensure a smooth and engaging experience for new hires. Employee Relations: ● Act as the primary point of contact for employee relations, addressing concerns, resolving conflicts, and providing guidance on policies and procedures. ● Champion a positive workplace culture focused on well-being, respect, and collaboration. Performance Management: ● Drive performance appraisal cycles, working with managers to set goals, evaluate performance, and implement improvement plans. ● Identify training needs and oversee the planning and execution of development programs. HR Administration: ● Supervise the maintenance of accurate and up-to-date employee records, ensuring compliance with legal and organizational requirements. ● Oversee attendance, leave management, and HR information systems. Payroll & Benefits Administration: ● Collaborate with the finance team to ensure timely and accurate payroll processing. ● Manage employee benefits programs and effectively communicate benefit offerings to staff. Compliance & Policies: Ensure HR policies and practices are compliant with local labour laws and industry standards. Develop, update, and communicate HR policies and procedures across the organization. Employee Engagement & Welfare: Design and lead employee engagement initiatives, wellness programs, and team-building activities. Promote diversity, equity, and inclusion within the workplace. Admin responsibilities Office Management ● Oversee daily operations of the office environment. ● Ensure cleanliness, functionality, and safety of the workplace. ● Manage office supplies, equipment, and inventory. Vendor & Facility Management ● Coordinate with external vendors for office maintenance, IT support, and facility services. ● Review and manage service contracts and renewals. Documentation & Record Keeping ● Maintain organized records of company policies, administrative documents, contracts, and licenses. ● Ensure all documentation complies with internal and legal standards. Scheduling & Event Coordination ● Manage calendars and schedule meetings, interviews, and internal events. ● Organize corporate events, team activities, and staff meetings. IT & Infrastructure Coordination ● Coordinate with IT service providers for system setup, troubleshooting and maintenance. ● Ensure smooth functioning of office infrastructure and tech tools. Reception & Communication ● Handle incoming communication: phone calls, emails, and courier services. ● Welcome visitors and manage front-desk activities when needed. Asset Management ● Maintain a register of company assets (laptops, mobile phones, ID cards, etc.). ● Track asset allocation and retrieval for employees. Support to Senior Management ● Provide administrative support to leadership in documentation, scheduling, and coordination of daily operations. ● Prepare reports, presentations and minutes of meetings as required. Preferred Skills: 5+ years of experience in an HR manager or administrative role , preferably in Ayurveda, wellness or IT industry. Certification in HR (e.g., SHRM, PHR) is a plus. Must have knowledge in MS Office and HR software. Knowledge of employee wellness programs and initiatives. Excellent communication skills, especially in English language. Why Join Doctor Rekha Ayurveda? Be part of a growing brand dedicated to wellness and Ayurveda. Collaborative and supportive work environment. Opportunities for professional development and career growth. Competitive salary and benefits package. How to Apply: Please submit your resume and a cover letter outlining your qualifications and passion for HR. Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Provident Fund Experience: HR: 5 years (Required) Language: English (Required) Location: Trivandrum, Kerala (Required) Work Location: In person

Company Description Hawaii Doors & Windows offers turnkey solutions for dream homes, specializing in Steel Doors, Steel Windows, Fiber Doors, and other door solutions. We carry major steel door brands like Stark Steel Door and Hawaii Steel Door and operate in Cochin, Chennai, Mumbai, Bangalore, Hyderabad, Calicut, Qatar, and UAE. As a venture of the PA Group of companies, we adhere to global standards in systems and policies and are committed to efficient communication and services for our customers, suppliers, and stakeholders. Our eco-friendly steel doors are available across major towns in South India, contributing to the betterment of the ecosystem and national pride. Role Description This is a full-time on-site role for an IT Executive located in Kochi. The IT Executive will be responsible for troubleshooting and providing technical support, managing network administration tasks, overseeing information technology systems, and ensuring smooth IT operations. Day-to-day tasks include system maintenance, user support, network configuration, and managing IT assets. Qualifications Troubleshooting and Technical Support skills Experience in Network Administration tasks Proficiency in Information Technology and IT Operations Strong problem-solving abilities and attention to detail Excellent communication and teamwork skills Relevant certifications in IT support and network management are a plus Bachelor's degree in Information Technology, Computer Science, or a related field Job Type: Full-time Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Commuter assistance Health insurance Work Location: In person

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏ Mandatory Skills: Application Packaging - Citrix. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

We are looking for a proactive & highly skilled Technical Support Engineer to provide exceptional technical support to overseas projects, working in rotational shifts to ensure 24/7 availability. This role involves troubleshooting complex issues across cloud platforms, networking, application architectures, and DevOps toolchains. The ideal candidate should be self motivated, a collaborator, agile and a continuous learner. Key Responsibilities Provide technical support and troubleshoot issues related to cloud platforms and services such as Fargate , ECS , DynamoDB , BigQuery , SNS etc. Understand the problems by consuming logs and metrics from various sources using the services such as CloudWatch , Prometheus , Grafana , Loki , Alert Managers and Splunk etc. Analyze and resolve networking challenges, including load balancers, API gateways, reverse proxies, ingress controllers, and service-to-service communications. Work on issues related to client-server communications, firewalls, and virtual machines. Collaborate with DevOps teams to manage and troubleshoot toolchains like Docker, Kubernetes, Jenkins, Ingress Controllers etc. Act as the first point of contact for technical queries and escalate issues when necessary. Liaise with development and operations teams to identify root causes and resolve incidents effectively. Document troubleshooting steps, solutions, and maintain a knowledge base for recurring issues. Collaborate with cross-functional teams to implement best practices for monitoring and incident response. Participate in shift handovers and provide timely updates on ongoing issues. Technical Skills Cloud Platforms and Services Hands on knowledge working with Fargate and ECS for managing and troubleshooting containerized workloads. Proficiency with DynamoDB and BigQuery for analyzing data and take decisions based on the analysis. Hands-on knowledge of SNS for debugging message delivery issues and integration workflows. Monitoring and Logging Tools Proficiency in CloudWatch Logs , Loki , and Splunk for consuming and analyzing logs to identify and resolve issues. Hands-on knowledge with Prometheus and Grafana for analysing metrics using dashboards and monitoring system health. Knowledge of Alert Manager for configuring and managing alert escalation. Ability to interpret metrics from various sources and create actionable insights. Networking and Security Understanding of load balancers (e.g., ALB, NLB) for distributing traffic and troubleshooting connectivity issues. Knowledge in API Gateways like AWS API Gateway or NGINX for managing API traffic. Knowledge of reverse proxies and ingress controllers (e.g., NGINX Ingress , Traefik ) for managing internal/external traffic. Understanding service-to-service communications , including DNS, HTTP/HTTPS, and gRPC protocols. Hands-on knowledge with firewalls , security groups, and IAM roles for secure communications. Troubleshooting skills for VM-related issues in platforms like AWS EC2 or equivalent. DevOps Toolchains Proficiency with Docker for managing container images and runtime debugging. Understanding of Kubernetes concepts of managing deployments, ingress setups, and pod-related issues and related troubleshooting commands and mechanisms. Knowledge of CI/CD pipeline building tools such as Jenkins, GitHub Actions, ArgoCD for building, deploying, and managing automated pipelines. Understanding of Ingress controllers (e.g., NGINX, Traefik) and SSL termination for secure routing. Troubleshooting and Incident Management Strong problem-solving skills to identify root causes using logs, metrics, and system-level debugging. Ability to document detailed troubleshooting steps and solutions for recurring issues. Collaboration and Communication Ability working with cross-functional teams (DevOps, development, and operations) to resolve incidents. Skills in effective and proactive communication to escalate issues and provide updates during shift handovers. Proficiency with tools like Slack, JIRA, Confluence, or Google Workspace for collaboration and issue tracking. Experience Required Technical Support Engineer with minimum 0.5 years of experience. Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹600,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person

We are looking for a dedicated and customer-focused Telecalling Executive with at least 1 year of experience in telecalling or customer service to handle consumer electronics complaints. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for ensuring customer satisfaction. Responsibilities: Respond promptly to customer complaints related to consumer electronics via phone, email, or chat. Analyze and resolve customer issues, ensuring minimal disruption and a positive resolution. Provide basic troubleshooting support for electronic products and escalate complex issues to the technical team if necessary. Maintain accurate records of customer complaints, resolutions, and follow-ups in the CRM system. Maintain a professional and positive attitude in all interactions. Follow up on unresolved issues and ensure timely escalation to the relevant teams. Requirements: Minimum 1 year of experience in Telecalling or Customer Care Ability to handle challenging situations with professionalism and patience. Familiarity with CRM systems and customer support tools. Strong communication and interpersonal skills. Ability to multitask and work efficiently under pressure. Bachelor's degree or equivalent (preferred). Location: Calicut Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Duties : Responsible for managing day-to-day service operations at the branch, ensuring smooth coordination of all incoming service calls and assigning them efficiently to available engineers. Maintains updated records of all ongoing and completed service calls and ensures timely submission of daily, weekly, and monthly reports to the management. Participates in regular review meetings and provides inputs on service performance and process improvements. Monitors service call progress and ensure timely completion and closure of each job in line with the company’s SLA and quality standards. Acts as the central point of communication between customers, technicians, and the head office for all service-related issues and escalations. Supervises the technical team, providing guidance, support, and troubleshooting assistance to ensure accurate diagnosis and repairs. Manages inventory of tools, spare parts, and consumables at the branch, ensuring availability of required materials for uninterrupted service delivery. Handles customer complaint calls in a professional manner, ensuring high levels of satisfaction and prompt resolution of concerns. Preferred Qualifications and Skills Experience in managing service operations, preferably for a laptop/desktop service center. Strong coordination skills. Technical background (Diploma or Degree). Good analytical and problem-solving skills. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Work Location: Remote

We’re Hiring – Technical Assistant (Female Candidates Only) Location: Kochi, Kerala Experience: 0–6 Months Qualification: MSc in Microbiology or Biotechnology What You’ll Do: Coordinate with diagnostic lab partners for smooth functioning of infectious disease testing. Ensure timely upgrades to tests in collaboration with partners. Liaise with partners for technical support. Maintain accurate documentation of activities. What We’re Looking For: MSc in Microbiology or Biotechnology. Hands-on experience in DNA Extraction & RT-PCR. Ability to prioritize and execute tasks quickly. Good oral and written communication skills. Strong analytical and documentation skills. Comfortable with compulsory rotational shifts (day, mid, night). 6 days working with rotational week off. What You’ll Gain: Work with one of the leading companies in genomics. Exposure to advanced sequencing technologies – NGS, WGS, Nanopore, Illumina. Gain troubleshooting skills during sequencing processes. Apply Now – Be part of the future of genomics and diagnostics. Apply at: careers@haystackanalytics.in Job Type: Full-time Pay: ₹270,000.00 per year Benefits: Health insurance Paid sick time Provident Fund Education: Master's (Preferred) Experience: total work: 1 year (Required) DNA Extraction: 1 year (Required) RT PCR: 1 year (Required) Biotechnology: 1 year (Required) Microbiology: 1 year (Required) Work Location: In person

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Description: The Senior Data Architect will support the transformation and innovation of the end-to-end Voice of the Customer process. Among the responsibilities of the role include- support the development and maintenance of the new Voice of the Customer process sourced from Cornerstone and integrated with the survey and dashboard platform hosted by Qualtrics. This person will work closely with product and process owners, subject matter experts from Qualtrics and the agile team in Technologies. Responsibilities : Individuals would work closely with the application teams to define, frame and capture business needs. Developing understanding of Voice of the Customer processes and leveraging the same to define and transform the data in the Lumi (GCP) Platform. Design and build robust data model architecture to support optimal data processing and standardized metric definitions. Enable Big Data and batch/ real-time analytical solutions leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark and Python) to deliver innovative solutions ensuring data quality and accuracy through intensive testing at variable and use case level. Provide recommendations to enhance capabilities to drive efficiency in computing applications using Big Data ecosystem. Drive user story analysis & elaboration, design and development of software applications, testing & builds automation tools. Proactively identify and automate manual tasks to improve quality and efficiency. Role involves working closely with partners from GSN and AET to prioritize, define, develop, and test the data for various use cases as part of the VOC end to end process. Skills/Capabilities Hands-on development on Hive/Hadoop, Py-spark, Python, shell scripting languages, development release management and troubleshooting expertise for data driven projects for span of not less than 3+ years. This should involve active collaboration with Relationship Managers/ Product owners for understanding the functional requirements and converting them into technical deliverables. The ideal candidate should be familiar with the agile methodologies of delivery wherein small increments of a product are delivered at regular intervals to the business teams. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Job Title: Senior Full Stack Developer – Micronaut / Spring Boot + AWS Lambda Location: Gurugram (Hybrid) Type: Full-Time Experience: 5–8 Years About Atomise Atomise is a growing software consultancy focused on delivering high-quality digital solutions across industries. We work with fast-moving startups and established enterprises, bringing deep technical expertise, strong Agile practices, and a human-centered approach to delivery. About the Role: We’re looking for a Senior Full Stack Developer with strong backend expertise in Java (Micronaut or Spring Boot) and solid understanding of serverless architectures on AWS using Lambda and API Gateway. You’ll work on building scalable, event-driven microservices and modern APIs that power high-impact applications. Experience with React on the frontend is a bonus and adds significant value. Key Responsibilities: Design, develop, and maintain backend services using Java Micronaut or Spring Boot. Build and deploy serverless components using AWS Lambda, integrating with API Gateway, DynamoDB, S3, etc. Architect and optimize RESTful APIs that support secure, performant, and scalable user interactions. Understand and implement best practices around API Gateway routing, throttling, security, and custom authorizers. Collaborate with frontend developers to integrate APIs with React-based user interfaces (if required). Write clean, testable, and efficient code with good coverage using JUnit/TestNG. Participate in code reviews, design discussions, and sprint planning sessions. Optimize backend performance, error handling, and observability (logs, metrics, tracing). Contribute to CI/CD workflows and cloud deployments (Code Pipeline, GitHub Actions, etc.). Required Skills & Experience: 5–8 years of professional software development experience. Strong experience with Java and Micronaut or Spring Boot frameworks. Solid hands-on experience with AWS Lambda and event-driven architectures. Deep understanding of how API Gateway works — including integration types, authorizers, throttling, and custom domains. Familiarity with cloud services like S3, DynamoDB, CloudWatch, and IAM. Experience building scalable and secure RESTful APIs. Knowledge of CI/CD pipelines, Git workflows, and infrastructure automation. Strong debugging and troubleshooting skills. Bonus / Nice to Have: Frontend development experience using React.js or similar frameworks. Experience with Terraform or other infrastructure-as-code tools. Familiarity with Cognito, SNS/SQS, and event-driven AWS patterns. Knowledge of testing frameworks (e.g., Cypress for frontend, Postman for API tests). Exposure to containerization (Docker) and understanding of DevOps workflows. What You’ll Get: A collaborative and agile team environment. Opportunity to work with modern tech stacks and serverless architectures. Flexibility to contribute across backend and frontend (full stack). Remote-friendly culture and flexible working hours. Ownership of features and solutions from architecture to deployment.

Job Title: Oracle DevOps Engineer Location: Gurugram Employment Type: Full-time Apply on: https://forms.gle/PyKP9XcAxdwHshD28 About the Role: We are looking for an experienced Oracle DevOps Engineer with strong expertise in cloud infrastructure, automation, and CI/CD practices. The ideal candidate will have hands-on experience in designing, implementing, and maintaining scalable and secure Oracle Cloud environments, while collaborating closely with development and operations teams. Key Responsibilities: Design, configure, and manage VPC , Internet Gateways, and public/private subnets for secure network architecture. Configure and manage network communication between services and environments. Implement and maintain auto-scaling configurations to ensure system availability and performance. Develop and manage infrastructure using Terraform for automation and provisioning. Use Bitbucket for version control, code management, and CI/CD pipelines. Implement and manage Identity Management and authentication services for secure access. Configure load balancing and failover strategies to ensure high availability. Manage and configure proxy servers for optimized traffic handling. Monitor, troubleshoot, and optimize infrastructure for performance and cost efficiency. Required Skills & Qualifications: Proven experience as a DevOps Engineer with Oracle Cloud or similar cloud platforms. Strong understanding of VPC, subnets, gateways, and network communication protocols . Hands-on experience with Terraform and Infrastructure as Code (IaC) principles. Proficiency with Bitbucket or similar Git-based repositories. Knowledge of Identity and Access Management (IAM) and authentication protocols. Experience in configuring load balancers , failover systems , and proxy management . Familiarity with auto-scaling strategies and implementation. Strong problem-solving and troubleshooting skills. Excellent communication and teamwork abilities. How to Apply: Interested candidates can send their updated resume to hr@essitco.com with the subject line “Oracle DevOps Engineer Application” . Job Type: Full-time Pay: ₹409,061.64 - ₹1,000,000.00 per year Benefits: Health insurance Paid sick time Provident Fund Work Location: In person

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role Lead Consultant - Python Automation We are seeking a highly skilled Python Automation Developer to join our team. Key Responsibilities: Understand the need of the requirement beyond its face value, design a proper machine-executable automation solution. Implement the re-useable solution following best practice, and delivery the automation results on time Maintaining, troubleshooting, and optimise existing solution. Collaborate with various disciplinary teams to align automation solution to boarder engineering community. Documentation. Qualifications we seek in you! Minimum Qualifications Bachelor's or equivalent Windows / Linux Operation systems basic knowledge: file systems/ list directories/ change files / configurations/ logs/ environments setup / permissions(ssh/ scp ) / processes / IDE Command line programming (usage of powershell & bash shell) Python coding technique. Object programming design / Pandas / processes / http requests like protocols SQL technologies. (best in postgresql ) : OLTP/ OLAP /Join/Group/aggregation/windows functions etc. git usage. understand version control systems, concepts like git branch/pull request/ commit / rebase/ merge SQL Optimization is a plus. understanding the SQL execution plan and how to optimize it. Good understand and experience in data structure related development. Preferred Qualifications: Docker is a plus. understanding about the images/container concepts Kubernetes is a plus. understanding the concepts and theory of the k8s, especially pods / env etc. Argo workflow / airflow is a plus. RobotFramework is a plus. Kafka is a plus. understand the concept for kafka , and event driven method. Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career —Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up . Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Lead Consultant Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Aug 7, 2025, 7:49:22 AM Unposting Date Ongoing Master Skills List Digital Job Category Full Time

Support complex network connectivity architectures by developing, designing, configuring, implementing, and maintaining detailed network engineering strategies/solutions that meet and/or exceed capability, flexibility, scalability, performance, and reliability objectives for a variety of large projects, across multiple technologies, within technical area of expertise. Provide technical leadership to team/vendor/contractor resources, ensuring viability of designs, flawless execution, and seamless transition into the production environment and maintained for ongoing BAU activities. Responsibilities: Independently and team environment perform Medium/highly complex assignments. Lead proper execution of network changes & updates in accordance with corporate security policies to meet business requirements. Responsible for network performance monitoring in addition to being able to lead troubleshooting complex network-related issues in a logical manner. Research, recommend, and establish innovative solutions supporting service availability targets with proper capacity planning that scale with the business growth. Identify monitoring gaps and work with product owners to develop alerting targeting a proactive approach to Incident prevention. Collaborates with all Information Technology (IT) disciplines. Creates, maintains, and updates documentation with most relevant information. Escalation resource during major incidents and outages as needed. Perform other special project and duties as assigned. Perform problem diagnosis, initiate problem resolution, and provide ongoing life-cycle support for network deployments and upgrades. Collaborate with team members to ensure project scoping activities are aligned with architectural objectives. Participate and provide input into the continual refinement of processes, policies, and best practices to ensure optimal performance and availability of technologies. Continuously develop specialized knowledge and technical subject matter expertise by remaining apprised of industry trends, the direction of emerging technologies, and their potential value to the business. Required Qualifications: Bachelor’s degree in computer science or related field; or equivalent work experience. Minimum 4-7 years of relevant networking experience required. Strong analytical and customer service abilities. Ability to communicate and articulate technical information across various organizational levels. Strong thought leadership abilities and a highly innovative problem solver. Ability to coach and mentor experienced Network staff. Preferred Qualifications: Primary skillset - Routing and Switching - Hands-on knowledge of Cisco Platforms: Routing and Switching (ISR/ASR/Nexus/Catalyst), wireless, ACI, Meraki, SDWAN, ISE Working knowledge in security devices Firewalls - Palo Alto, Cisco, Checkpoint F5 - Big IP, Infoblox - DNS, DHCP, NTP Cloud Networking - AWS, Azure Network monitoring, NetFlow, capacity management Packet Broker – Gigamon Packet capture and analysis - Gigastor, Wireshark Automation & scripting About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (8:00p-4:30a) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Key ResponsibilitiesTechnical Training & Operations: Participate in structured training programs covering electronics fundamentals and manufacturing processes Learn PCB assembly, component mounting, and electronic circuit testing procedures Operate and maintain electronic manufacturing equipment under supervision Assist in quality control and testing of electronic products and components Follow safety protocols and standard operating procedures in manufacturing environment Document training progress and maintain learning records as per program requirements Manufacturing Support: Support production line operations including assembly, testing, and packaging Learn to use electronic testing equipment including multimeters, oscilloscopes, and function generators Assist in component identification, sorting, and inventory management Participate in preventive maintenance activities of manufacturing equipment Support quality assurance processes and defect identification procedures Skill Development: Develop practical skills in electronics troubleshooting and repair techniques Learn industrial safety standards and workplace safety protocols Participate in soft skills development and communication training sessions Engage in continuous learning and skill enhancement activities Complete assigned projects and technical assessments as per training curriculum Eligibility CriteriaAge Requirement: Age Range: 18-28 years (as per NAPS/NATS guidelines) Educational Qualifications: Minimum Education: 10th Pass (Secondary School Certificate) Preferred Qualifications: 12th Pass (Higher Secondary Certificate) in Science/Technical subjects Diploma in Electrical Engineering, Electronics Engineering, or related technical fields ITI certification in relevant trades (preferred but not mandatory) Academic Background Preference: Preferred Streams: Electrical Engineering, Electronics Engineering, Electrical Technology Technical Subjects: Physics, Mathematics, Electronics fundamentals Passing Years: 2021, 2022, 2023, 2024, 2025 Gender: Open to: Male and Female candidates Mandatory Skills (Required)Basic Technical Knowledge: Electronics fundamentals - Basic understanding of electrical circuits, components, and principles Mathematical skills - Proficiency in basic mathematics and electrical calculations Technical aptitude - Ability to understand technical drawings, circuit diagrams, and specifications Safety awareness - Understanding of basic electrical safety and workplace safety protocols Learning readiness - Willingness to learn new technologies and manufacturing processes Essential Personal Attributes: Physical fitness - Ability to work in manufacturing environment for 8-hour shifts Manual dexterity - Good hand-eye coordination for precise assembly work Attention to detail - Precision in following technical specifications and quality standards Team collaboration - Ability to work effectively in team-based manufacturing environment Discipline and punctuality - Commitment to regular attendance and adherence to schedule Communication and Basic Skills: Hindi proficiency - Good communication skills in Hindi for workplace interaction Basic English - Understanding of technical English terms and documentation Willingness to learn - Open attitude toward continuous skill development and training Problem-solving mindset - Basic analytical thinking for technical troubleshooting Important Skills (Highly Preferred)Advanced Technical Knowledge: Component identification - Knowledge of electronic components like resistors, capacitors, ICs, and semiconductors Circuit analysis - Understanding of basic circuit analysis and electrical measurements Soldering skills - Experience with manual soldering and desoldering techniques Testing equipment familiarity - Basic knowledge of multimeters and electronic testing tools Computer literacy - Basic computer skills for documentation and data entry Specialized Experience: Electronics projects - Any hands-on experience with electronics projects or hobby work Technical training - Previous technical training or certification in relevant fields Industry exposure - Any internship or work experience in manufacturing or electronics industry Repair experience - Experience in electronics repair or troubleshooting activities Professional Competencies: Quality consciousness - Understanding of quality standards and defect prevention Time management - Ability to complete tasks within specified timeframes Initiative taking - Proactive approach to learning and skill development Adaptability - Flexibility to work in different production areas and learn new processes Training and Development: Structured 8-hour daily training program Hands-on experience with modern manufacturing equipment Professional skill development and certification opportunities Mentorship from experienced technical professionals Career advancement opportunities upon successful completion Workplace Facilities: Canteen Facilities: As per company policy Uniform & Safety Equipment: Provided as per company policy Safe Working Environment: Modern manufacturing facility with safety protocols Professional Development: Regular training sessions and skill enhancement programs Job Types: Full-time, Fresher Pay: ₹11,000.00 - ₹16,000.00 per month Benefits: Life insurance Education: Secondary(10th Pass) (Required) Experience: Basic Electronics Knowledge , Mathematical Proficiency: 1 year (Preferred) Technical Aptitude, Safety Awareness, Physical Fitness: 1 year (Preferred) Manual Dexterity, Learning Readiness, Team Collaboration: 1 year (Preferred) Component Identification, Circuit Analysis: 1 year (Preferred) Soldering Skills, Testing Equipment, Computer Literacy: 1 year (Preferred) Electronics Projects, Technical Training, Indusrty Exposure: 1 year (Preferred) Repair, Quality Consciousness: 1 year (Preferred) Soldering Skills, Time Management: 1 year (Preferred) Initiative & Adaptability, Problem-Solving Mindset: 1 year (Preferred) Discipline & Punctuality: 1 year (Preferred) Language: English, Hindi (Required) Location: Sonipat, Haryana (Required) Work Location: In person Application Deadline: 11/08/2025 Expected Start Date: 11/08/2025

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

About the Opportunity Job Type: Permanent Application Deadline: 31 August 2025 Job Description Title Analyst Programmer - Site Reliability Engineer Department ISS Distribution Location Gurgaon Level 2 Fidelity International offers investment solutions and services and retirement expertise to more than 2.5 million customers globally. As a privately-held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 locations and with $ 739.9 billion in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals. Our Workplace & Personal Financial Health business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest $567 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures. Find out more about what we do, our history, and how you could be a part of our future at careers.fidelityinternational.com/about-us . Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more. As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond. About your team The ISS Distribution business comprises of Fidelity’s Institutional Business Units in the UK, EMEA and Asia Pac and is a strategic area targeted for growth over the coming years. The Technology Department has been acting as the key enablers for the business in achieving their goals. The Institutional portfolio of projects will include a large collection of strategic initiatives as well as tactical ones to support day-to-day operations and strengthen the technical environment. Primary technologies used in these applications are: Java/J2EE, AWS, Snowflake, SpringMVC, React, Layer-7 About your role We are seeking a talented Site Reliability Engineer (SRE) to join our Technology team supporting critical applications within the ISS Production Services. This role blends traditional software engineering practices with reliability-focused operations, aiming to enhance the scalability, availability, and performance of client- and market-facing applications. The SRE will work directly with application development, architecture, DevOps, and business teams to ensure systems are designed and maintained with reliability and performance in mind, while meeting the demanding requirements of financial services operations. About you 1. Reliability & Performance Engineering Partner with development teams to define SLOs, SLIs, and error budgets that align with business needs. Influence the design and architecture of systems to ensure high availability, resilience, and scalability across trading, portfolio management, compliance, and research platforms. Proactively identify bottlenecks and implement performance improvements for latency-sensitive applications. 2. Application Support & Incident Management Serve as an escalation point for production issues affecting business-critical client reporting applications. Perform real-time troubleshooting and root cause analysis during incidents, followed by detailed postmortems and action items. Collaborate with product and operations teams to prioritize and remediate reliability risks. 3. Observability & Automation Implement and evolve observability stacks (metrics, logging, tracing) to provide actionable insights into application health and user experience. Automate manual processes for deployment, monitoring, and incident remediation using scripting and configuration management tools (e.g., Ansible, Terraform, Python). 4. Business Context & Domain Alignment Apply understanding of trading workflows, portfolio analytics, risk management, and regulatory reporting to prioritize engineering efforts. Translate domain-specific requirements into technical reliability strategies for applications handling large volumes of financial data. Experience and Qualifications Required We are seeking a motivated and skilled SRE with 3-4 years of experience to join our team. The ideal candidate should have hands-on experience automation, monitoring, and good knowledge of Containerization concepts. Strong programming/scripting background (e.g., Python, Go, Shell) with a focus on automation and tooling. Deep understanding of distributed systems and modern application architectures (microservices, containers, service mesh). Experience supporting mission-critical applications in a highly regulated financial services environment. Familiarity with event-driven systems, message queues (e.g., Kafka), databases (Oracle), and cloud-native platforms. Knowledge of financial services processes such as trade lifecycle, NAV calculations, order management, and market data integration is highly desirable. Essential Skills: 2+ years of hands-on experience with cloud platforms (e.g., AWS, GCP, Azure) and infrastructure as code practices. Knowledge of ITIL practices, support experience Good knowledge in Oracle database concepts, SQL statements (DML/DDL), stored procedures & Functions Strong collaboration and communication skills, with an ability to influence development teams and business stakeholders. Experience in python and Shell Scripting Understanding container orchestration principles (Kubernetes), and infrastructure-as-code tools Exepience in using monitoring tools like ELK, New Relic Experience of GitHub/Bitbucket as source control tool and build tools like Jenkins, UrbanDeploy Proven ability to work well under pressure and in a team environment Self-motivated, flexible, responsible, and a penchant for quality Ability to work closely with cross-functional teams. Ability to prioritise own activities, work under hard deadlines. Desirable Skills Good analytical, problem-solving and documentation skills. Calm approach when under pressure Solid organisational skills A real desire to do things the right way whilst remaining delivery focused Feel rewarded For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

Job Title: Electrician – Food Processing Plant Location: Kesari, Ambala, Haryana Industry: Food Manufacturing / Processing Employment Type: Full-time Job Responsibilities Electrical Maintenance & Repair Maintain, troubleshoot, and repair electrical systems, machinery, and equipment used in food processing. Inspect wiring, circuit breakers, and control systems to ensure safe and efficient operation. Preventive maintenance to avoid downtime and ensure continuous plant operations. Installation & Upgrades Install and commission new electrical equipment and machinery. Upgrade existing electrical systems to meet production and safety requirements. Compliance & Safety Ensure all electrical work complies with food industry safety standards and statutory regulations. Maintain hygiene protocols while working in a food processing environment. Coordination & Documentation Coordinate with the maintenance team, production staff, and supervisors for timely repairs. Keep records of maintenance activities, repairs, and parts used. Requirements Education & Qualifications: ITI / Diploma in Electrical or related field. Valid electrical license preferred. Experience: Minimum 2–5 years of experience as an electrician in a food factory or FMCG manufacturing plant . Hands-on experience with food processing machinery, conveyors, packaging machines, cold storage units, and industrial freezers preferred. Skills: Strong knowledge of electrical circuits, PLCs, control panels, and industrial wiring. Ability to read and interpret electrical diagrams and manuals. Troubleshooting and problem-solving skills. Other Requirements: Willing to work in shifts and respond to emergency breakdowns. Physically fit to work in a production environment. Knowledge of hygiene and safety norms in food processing plants. Job Type: Full-time Pay: ₹10,481.06 - ₹25,000.00 per month Benefits: Food provided Ability to commute/relocate: Ambala, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Do you have experience of working Food factory or other facotry? Experience: total work: 2 years (Preferred) Electrician: 2 years (Preferred) Location: Ambala, Haryana (Preferred) Work Location: In person