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8.0 years
0 Lacs
Hyderābād
Remote
Req ID: 328153 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a IAC DevOps to join our team in Hyderabad, Telangana (IN-TG), India (IN). DevOps/Developer with 8+ years of hands-on experience working both independently and as part of team. Must Have Experience with IAC (Infrastructure as Code) using Terraform Strong experience with Containerization tools like Kubernetes including troubleshooting Experience with public cloud IaaS, PaaS in AWS & Azure Experience integrating application with secrets manager such as HashiCorp Vault Hands-on experience with CICD tools like Azure DevOps, Jenkins, Git, JIRA etc. Experience in maintaining AWS/Azure Infrastructure such as setting up load balancers, creating IAM policies, maintaining certificates. Experience with monitoring tools like Dynatrace or Datadog Experience with OS technologies including Windows/Linux Basic understanding of network, DNS troubleshooting Nice to Have Experience in large organizations with segmented roles/responsibilities UI Development using Angular/ React JS, Bootstrap, jQuery, Ajax, CSS, JS Build .Net Core MVC REST APIs with micro services architecture SQL Server expertise including DML, DDL and Stored procedures Exposure to Agile, Peer-review and Test-Driven Development (TDD) Experience integrating REST APIs with API Wrappers Docker for .Net Web Apps Experience with testing tools such as Selenium About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Posted 6 hours ago
5.0 years
5 - 7 Lacs
Hyderābād
On-site
Job Overview 综述: Company: Celanese Location: Hyderabad, India Job Title: Global Trade SAP GTS Super User Job Architecture Title: Sr Specialist, IT Relationship Management Department: Global Trade Compliance Employment Type: Full-Time Job Summary: Celanese, a global leader in specialty materials and chemical production, is seeking a highly skilled Global Trade SAP GTS Super User to join our team. This role will support our global trade operations by leveraging deep expertise in SAP Global Trade Services (GTS), international trade compliance, data reporting, and Microsoft SharePoint site management. The successful candidate will act as a subject matter expert, ensuring seamless execution of trade processes, compliance with regulations, and optimization of SAP GTS functionalities to support Celanese’s supply chain objectives. Responsibilities 职责: Key Responsibilities: Serve as the primary super user for SAP GTS, managing day-to-day operations, troubleshooting issues, and providing end-user support to the global trade team. Act as team member in projects with the responsibility to design new trade compliance processes. Perform testing of IT changes in S4 and SAP GTS Translate Trade Compliance requirements into IT language Validate existing processes and forms in SAP S4 and GTS Ensure compliance with international trade regulations (e.g., customs, export/import controls, sanctions) maintaining GTS settings for global operations. Collaborate with cross-functional teams (supply chain, logistics, IT) to integrate SAP GTS with SAP S4 HANA and other systems for efficient trade processes. Maintain and update master data, within SAP GTS. Design and maintain data reports using SAP GTS and other tools to provide actionable insights on trade compliance, performance metrics, and process efficiency. Manage and update Microsoft SharePoint sites to facilitate collaboration, document storage, and communication for trade-related projects and workflows. Conduct training sessions for internal teams to enhance GTS adoption, data reporting capabilities, and SharePoint proficiency across Celanese’s operations. Analyze trade processes to identify inefficiencies, recommend improvements, and implement best practices using SAP S4 and GTS capabilities. Monitor and report on key performance indicators (KPIs) related to trade compliance and system performance using data reporting tools. Liaise with external partners (e.g., customs brokers, regulatory bodies) to ensure accurate and timely trade documentation and filings. Qualifications 要求: Qualifications: Bachelor’s degree in Supply Chain Management, International Business, IT, or a related field. Minimum of 5 years of experience in global trade compliance and SAP GTS as a super user. In-depth knowledge of SAP GTS modules (Compliance, Customs Management, Trade Preference) and integration with SAP ECC/S4 HANA. Proven experience in data reporting, including generating and analyzing reports using SAP tools or similar platforms. Proficiency in managing Microsoft SharePoint sites for collaboration, document management, and workflow tracking. Strong understanding of international trade regulations, including customs procedures, export controls, and free trade agreements. Excellent problem-solving skills and ability to manage complex trade scenarios within SAP GTS. Proficiency in English; knowledge of additional languages is a plus. Ability to work independently and collaboratively in a fast-paced, global environment. Preferred Skills: Experience with SAP Fiori apps for trade management. Familiarity with trade automation tools and broker integration processes. Prior experience in the chemical or manufacturing industry.in Knowledge in SAP GTS customizing
Posted 6 hours ago
0 years
6 - 8 Lacs
Hyderābād
On-site
Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Lead Consultant - Netezza We are looking for an experienced Netezza Support Engineer to provide production support, troubleshooting, and performance optimization for our Netezza environment. The ideal candidate will possess strong technical expertise in Netezza, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment to ensure system stability and high availability. Responsibilities: Provide day-to-day support for Netezza appliances, databases, and processes Monitor system health, performance, and resource utilization Troubleshoot and resolve issues related to Netezza databases, connectivity, and performance Perform incident management, root cause analysis, and implement corrective actions Manage and schedule backups, restores, and disaster recovery procedures Work with development teams to deploy code changes and database updates Work with IBM for patching & platform upgrade. Assist with user management, access controls, and security administration Tune queries and workloads to improve performance and reduce resource consumption Develop and maintain scripts for automation and monitoring Maintain operational documentation and knowledge base for support processes Participate in on-call rotation for after-hours support as required Qualifications we seek in you! Minimum qualifications: Bachelor's/Graduation/Equivalent: BE/B- Tech, MCA, MBA Strong experience in Netezza administration and support Strong SQL skills and experience with query optimization Hands-on experience with Netezza utilities such as nzload, nzsql, nzbackup, and nzrestore Experience in platform patching & upgrades. Knowledge of Netezza architecture and workload management (WLM) Good understanding of data warehouse concepts Experience in troubleshooting and resolving performance issues Familiarity with monitoring tools and alerting mechanisms Excellent communication and problem-solving skills Ability to work independently and as part of a team Preferred qualifications: Experience migrating workloads from Netezza to cloud data platforms (e.g., Snowflake, Redshift, Synapse) Knowledge of IBM Cloud Pak for Data Scripting skills in Shell, Python, or similar languages Experience supporting large-scale data environments in production ITIL or similar certification in support operations Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Lead Consultant Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Aug 7, 2025, 4:57:50 PM Unposting Date Ongoing Master Skills List Digital Job Category Full Time
Posted 6 hours ago
12.0 years
4 - 7 Lacs
Hyderābād
On-site
Date: Aug 8, 2025 Job Requisition Id: 62158 Location: Hyderabad, TG, IN YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire SAP Basis HANA Professionals in the following areas : SAP- Basis+ Cloud Job Overview- SAP Basis Consultant with knowledge of SAP suite of products, HANA Database with exposure to SAP on Cloud inclusive of Hyperscalers (AWS, Azure, GCP, Alibaba etc.), SAP BTP (Administration, Configurations etc.) Experience- 12 - 15 Years Positional Requirement- Hands on experience in SAP Installations, Configurations, Troubleshooting across SAP products On Premise and On Cloud with exposure to SAP BTP based components Understand client requirements, provide solutions and implement technical components accordingly. Ability to create Technical Documents and Unit Test documents for the technical solutions being implemented. Excellent Communication, analytical and Interpersonal skills as a Consultant and play key role in implementations from Blueprint to Go-Live In addition to the above the candidate should have been involved in the following during the life cycle of SAP implementation: Unit Testing, Integration Testing User Support activities Exposure to ASAP and other structured implementation methodologies Regularly interact with the onsite team/client Provide status updates in daily/weekly conference calls Maintain cordial relationship with onsite team/client Excellent Communication, analytical and Interpersonal skills as a Consultant and play key role in implementations from Blueprint to Go-Live Should be open to work in different shifts and travel as per requirement SAP BTP/ BASIS/ Integration: requirements gathering, implementation of SAP BTP and SAP Products upgrade and migration to HANA and implementation of S4/HANA. Must Have Skills - Hands-On experience in SAP Central Business configuration, SAP Cloud Transport management, SAP Cloud landscape management (ALM) in SAP S/4 Public Cloud implementation projects Demonstrates proven thorough knowledge and success as an SAP on Cloud SME with at least 2 end to end life cycle implementation of SAP S/4 HANA with SaaS integration (BTP or other Cloud SaaS offerings) Ability to develop an SAP S/4 HANA Technical Architecture and Cloud Hosting Strategy in a hybrid IT landscape Hands on experience in Installation and technical configuration of SAP S/4 HANA, Fiori, PO, SAP CPI, Cloud connector, Solution Manager, Data hub solutions within Major Cloud IaaS platforms Prior experience in activating/customizing the application configurations with SPRO, SAP Best Practices Implementation Good hands-on experience on different OS flavors like Linux, Unix and Windows. Demonstrates proven thorough abilities and success as a team leader: creating a positive environment by monitoring workloads of the team while meeting client expectations and respecting the work-life quality of team members; providing candid, meaningful feedback in a timely manner; and keeping leadership informed of progress and issues DMO for Migration to HANA, S/4 Conversion; SWPM and SAP Heterogeneous Migrations (Table Splits, Parallel Export-Import etc.) Setup of HA and DR for SAP Landscape (Application & Database), EWA Analysis SAP Cloud Security Administration, SAP CPI / Cloud Integration Preferred Knowledge- SAP Suite of Products, SAP HANA, SAP BTP, Hyperscalers (AWS, GCP, Azure, Alibaba etc.), SAP RISE, SAP HEC, SAP Solution Manager Professional & Educational Background- BTech/BE, MCA At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 6 hours ago
8.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Location: Hyderabad/ Bangalore / Chennai Job Title: Oracle Apps EBS SCM Functional Consultant Experience: 5– 8 Years. OSI Digital is looking for an Oracle Apps SCM EBS Functional to deliver new implementations and support ongoing projects. The person will have an opportunity to grow into leadership roles and explore new technologies and tools. Responsibilities Need to be self-starter with a go getter attitude Need to work independently with minimal supervision Provide input and recommendations for best practice. Will be involved in ERP Practice building, implementations and support functions of Oracle Applications Supply Chain Modules Required Skills Candidate should have Min 5 years of experience working in Oracle EBS Order Management, Pricing, Shipping, Inventory Management, Procurement, BOM, WIP, WMS Should have knowledge of Oracle ERP business process specific to industries like Industrial Manufacturing, High Tech, Pharma and trading etc. Should have a good understanding of the Oracle ERP and EBS Supply Chain architecture Should have a knowledge of common integration touchpoints in implementation scenarios Should be well versed in creating configuration documents, test scripts and user training documents Should have experience in data migration, deployment and cut-over activities Should have good hands-on experience in debugging/troubleshooting critical configuration issues Knowledge on other Oracle EBS Supply Chain Products will be an added advantage Strong customer service orientation with excellent communication skills Should be flexible to work over-lapping with different time zones Good To Have Oracle Implementation Certification Oracle Fusion SCM Functional experience We Are Not Looking For Someone Who Never Worked with Clients directly
Posted 6 hours ago
5.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. Job Description: Sr. Production Support Engineer – Engineering Team Role Overview: We are seeking a skilled Sr. Production Support Engineer to join our dynamic Engineering team. The ideal candidate will take ownership of debugging day-to-day issues, identifying root causes, improving broken processes, and ensuring the smooth operation of our systems. You will work closely with cross-functional teams to analyze, debug, and enhance system performance, contributing to a more efficient and reliable infrastructure. Key Responsibilities: Incident Debugging and Resolution: Investigate and resolve daily production issues, minimizing downtime and ensuring stability. Perform root cause analysis and implement solutions to prevent recurring issues. Data Analysis and Query Writing: Write and optimize custom queries for MySQL , Postgres , MongoDB , Redshift , or other data systems to debug processes and verify data integrity. Analyze system and application logs to identify bottlenecks or failures. Scripting and Automation: Develop and maintain custom Python scripts for data exports, data transformation, and debugging. Create automated solutions to address inefficiencies in broken processes. Process Improvement: Collaborate with engineering and operations teams to enhance system performance and reliability. Proactively identify and implement process improvements to optimize workflows. Collaboration: Act as the first point of contact for production issues, working closely with developers, QA teams, and other stakeholders. Document findings, resolutions, and best practices to build a knowledge base. Required Skills and Qualifications: Experience: 3–5 years of hands-on experience in debugging, Python scripting , and production support in a technical environment. Technical Proficiency: Strong experience with Python for scripting and automation with Pandas . Proficient in writing and optimizing queries for MySQL , Postgres , MongoDB , Redshift , or similar databases. Familiarity with ETL pipelines, APIs, or data integration tools is a plus. Problem-Solving: Exceptional analytical and troubleshooting skills to quickly diagnose and resolve production issues. Process Improvement: Ability to identify inefficiencies and implement practical solutions to enhance system reliability and workflows. Communication: Excellent verbal and written communication skills for cross-functional collaboration and documentation. Nice-to-Have Skills: Exposure to tools like Airflow , Pandas , or NumPy for data manipulation and debugging. Familiarity with production monitoring tools like New Relic or Datadog . Experience with cloud platforms such as AWS, GCP, or Azure. Basic knowledge of CI/CD pipelines for deployment support. Location: Mumbai - BKC
Posted 6 hours ago
0 years
3 - 4 Lacs
Hyderābād
Remote
Job Description: Desktop and Servers Windows Server Virtualization Hyper V VMware hand on installing server OS server role DNS DHCP etc Candidate will have experience in Active Directory TCP IP configuration troubleshooting network printers and all around problem solving and troubleshooting in a Windows environment Understanding of Microsoft administrative tolls including Active Directory Print Server Remote Desktop Access Effective organizational skills time management and communication skills Key Responsibilities: Network Basic understanding of networking should be able to configure troubleshoot L2 device like Cisco access switch Cisco DB switch Cisco firewall Basic understanding on Wireless Access Point Maintaining and administering computer networks and related computing environments including systems software applications software hardware and configurations Performing disaster recovery operations and data backups when required Protecting data software and hardware by coordinating planning and implementing network security measures Troubleshooting diagnosing and resolving hardware software and other network and system problems Replacing faulty network hardware components when required Maintaining configuring and monitoring virus protection software and applications Monitoring network performance to determine if adjustments need to be made A self starter able to work independently but comfortable working in a team environment Additional Responsibilities: CCNA Certification Mandatory Preferred Skills: TIG->Standard TIG
Posted 6 hours ago
12.0 years
0 Lacs
Hyderābād
On-site
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. We are seeking an experienced and dynamic Project Manager – Agile Delivery to lead a full-stack application team, including backend (microservices, APIs, Cloud data store) and frontend development. In this role, you will drive Agile adoption, foster collaboration, and ensure seamless project delivery. Responsibilities Lead the team as a Scrum Master, facilitating Agile rituals and promoting best practices Establish clear lines of communication with other teams and stakeholders Support team performance by resolving roadblocks and mitigating risks Collaborate with the team to manage JIRA boards and maintain accurate documentation Provide regular status reports to stakeholders and gather relevant project metrics Partner with the product manager to prioritize and refine the backlog effectively Drive the migration from legacy applications towards the target state architecture Empower the team to achieve objectives and deliver results through strong leadership Requirements 12-14 years of overall experience in software delivery or Agile environments 3+ years of experience as a Scrum Master or Agile practitioner Knowledge of Scaled Agile frameworks and methodologies Expertise in troubleshooting and problem resolution in technical environments Technical background with experience in backend and frontend application development Good knowledge of CI/CD pipelines, unit testing, and code review practices Familiarity with testing processes and managing development workflows Capability to assess legacy systems and drive modernization efforts Excellent communication skills with client-facing experience Team leadership skills complemented by strong organization and structure Ability to navigate ambiguity and create clarity for the team Nice to have Background in cloud services or distributed systems architecture Understanding of metrics-driven performance tracking and reporting Proficiency in Agile tools such as Confluence or advanced Jira workflows We offer Opportunity to work on technical challenges that may impact across geographies Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications Opportunity to share your ideas on international platforms Sponsored Tech Talks & Hackathons Unlimited access to LinkedIn learning solutions Possibility to relocate to any EPAM office for short and long-term projects Focused individual development Benefit package: Health benefits Retirement benefits Paid time off Flexible benefits Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)
Posted 6 hours ago
3.0 - 5.0 years
2 - 3 Lacs
Guindy, Tamil Nadu, India
On-site
We are hiring HVAC Draftsman for a leading Company dealing with HVAC Projects Job Description Thorough knowledge in Project Schedule, Project Execution, Cost controlling and Technical Submittal & Shop Drawings submission process. Responsible for the overall financial performance of assigned projects including project planning, billing, revenue forecasting, A/R collection support, and re-estimating costs of installation projects High level commitment at jobsite to achieve the contract completion on time with quality workmanship without compromising Quality & Safety. Maintaining the good relationships with sub-contractors, customer, identifying issues that may arise, take corrective action along on timely basis. Knowledge of T&C and Handing over documents completion procedure. Requirements Should be a Mechanical Engineer/Diploma Holder 3 to 5 years experience in commercial HVAC with electrical knowledge (optional) Reasonable communication skills, both oral and written Strong problem solving, planning and project management skills. Computer skills including Microsoft Word, Excel and Microsoft Project Work Location: Guindy, Chennai. Immediate Joiners Are Preferred. For more details contact us at 9176033506/9791033506. Skills: technical submittals,a/r collection,documentation,sub-contractor relationship management,quality assurance,relationship management,technical submittal,troubleshooting,safety management,installation cost estimation,re-estimating costs,hvac systems,communication,t&c documentation,safety,safety standards,accounts receivable collection,project schedule management,hvac design,cost controlling,quality & safety,financial performance,problem solving,shop drawings submission,installation project cost estimation,t&c procedures,project schedule,quality management,microsoft project,hvac,t&c knowledge,financial performance management,shop drawing submission,project planning,billing,safety compliance,customer relationship management,planning,microsoft excel,projects,revenue forecasting,quality workmanship,sub-contractor management,computer skills,sub-contractors relationship,billings,t&c,a/r collection support,skills,hvac projects,project execution,microsoft office suite,safety procedures,hvac engineering,sub-contractors relationship management,handing over documents,handing over procedures,shop drawings,project management,cost control,project,quality control,cost estimation,microsoft word,communication skills,project scheduling,t&c documents,excel
Posted 6 hours ago
0.0 - 2.0 years
2 - 3 Lacs
Hyderābād
On-site
Job Specifications : Qualification : DMIT/B.SC (Radiology) Experience : 0 to 02 years (only preference given to female candidates only) Job Summary : The mammography tech is responsible for detecting breast tissue abnormalities by completing mammographic imaging studies; presenting them for diagnosis. Job Responsibilities : 1. Greets patients by confirming patient identification; reviewing imaging request checking for special instructions; confirming anticipated service with patients. 2. Gains patient cooperation by reducing anxieties; providing explanations of imaging procedures; explaining equipment; answering questions. 3. Conducts mammography study by positioning breasts; adjusting compression mechanisms; instructing patient to hold breath; retreating to lead protected area; adjusting equipment controls to set exposure factors; activating equipment to take image; releasing compression mechanisms; preparing for next positioning and view. 4. Minimizes radiation to patient and staff by practicing radiation protection techniques. 5. Maintains production and quality of mammograms by following established standards and procedures; developing mammograms; observing mammogram results; determining necessary adjustments for optimum results; retaking mammograms as required; forwarding completed studies to radiologist for interpretation. 6. Ensures operation of mammography equipment by completing preventive maintenance; instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories. 7. Keeps mammography supplies and patient drapes ready by inventorying stock; placing orders; collecting and processing laundry. 8. Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures. 9. Documents patient mammogram services by completing patient record charting. 10. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Interested female candidates may walk in for interview from 12.08.2025 to 18.08.2025 with updated resume from 11 am to 03 pm, mail your resume / what's up your resume to 8712656072 / recruitment@kimssunshine.co.in Regards, Team HR Kims Sunshine Hospitals Prakash Nagar Begumpet Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Location: secunderabad, Telangana (Preferred) Work Location: In person
Posted 6 hours ago
8.0 years
5 - 7 Lacs
Hyderābād
On-site
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Have you mastered the balance between creativity and technology? Are you looking to join a technical team trusted to deliver mission-critical business services that help scale the organization and create unprecedented business value? Do you want to be part of a business that’s improving the state of the world and creating equality for all? We are looking for enthusiastic Mulesoft developers to join our DET Revenue Applications team and own application development for a complex portfolio of initiatives. This role works directly with Application Architects, Engineers, Product Owners, and Business Partners globally. This position is aligned with the company's strategic initiatives and programs. Being part of a team with Hybrid engineers, this individual is expected to help us ensure every line of code we push to production is of the highest quality. Responsibilities Designing and deploying dynamically scalable, highly available, fault-tolerant, and secured enterprise-wide Mulesoft integrations on the Cloud platform. Collaborate with geographically distributed teams and contribute to small and large-size implementations. Embrace new technologies and work with various tools and technologies to achieve the desired functionality. Experience working with Agile/Scrum methodology Bachelor's Degree in Computer Science or relevant experience Required Skills : 8+ years of relevant hands-on API and web services development experience using Mulesoft 4.x 3+ years of Data weave with Mule4 experience 5+ years of experience writing & running tests with MUnit and Postman Strong knowledge of EAI/SOA best practices, development methodologies & standards Has strong experience in the Application Integration Architecture, Solution Design, and Development using SOA/EAI solutions Proficiency in developing with Mulesoft tools and components including ESB, Anypoint Studio, API Management, Flow Designer, Dataweave, ETL, and exception handling Experience with Mule administration, configuration, and tuning Familiarity with Mulesoft CI/CD technologies, such as Maven, Jenkins, and Git Demonstrated experience implementing Mule ESB architecture, rules, caching, etc. Experienced troubleshooting Mule ESB debuggers, flow analyzers, and configuration tool Excellent interpersonal, verbal, and written skills and the ability to interact with all levels of stakeholders, support personnel, and clients Strong documentation, analytical and problem-solving skills Working knowledge and experience in Java. Experience writing SQL or similar database query language Communication skills and ability to collaborate across teams and at different levels of the organization Problem Solver with technical capability and troubleshooting skills Preferred Skills : Mulesoft Certified Professional Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Posted 6 hours ago
2.0 years
6 - 7 Lacs
Hyderābād
On-site
JOB DESCRIPTION You're at the forefront of delivering secure software solutions. Join us as a valued member of a top-performing team. As a Security Engineer II at JPMorgan Chase within the Cybersecurity & Tech Controls team, you are part of an agile team that works to deliver software solutions that satisfy pre-defined functional and user requirements with the added dimension of preventing misuse, circumvention, and malicious behavior. As an emerging member of the security engineering team, you execute basic software solutions through the design, development, and troubleshooting of multiple components within a technical area, while gaining skills and experience to grow within your role. Job responsibilities Executes standard security solutions in accordance with existing playbooks to satisfy security requirements for internal clients (e.g., product, platform, and application owners) Writes secure and high-quality code using the syntax of at least one programming language with limited guidance Applies specialized tools (e.g., vulnerability scanner) to analyze and correlate incident data to identify, interpret, and summarize probability and impact of threats when determining specific vulnerabilities Supports delivery of continuity-related awareness, training, educational activities, and exercises Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on security engineering concepts and 2+ years applied experience Experience in developing security engineering solutions Proficiency in Python or Java development Proficiency with developmental toolsets such as Git and Jenkins Understanding of architecture and design across different systems Experience with cloud development, including serverless application development in AWS Manage to work in large, collaborative teams to achieve organizational goals Preferred qualifications, capabilities, and skills Knowledge of RESTful services Familiar in Infrastructure as Code (IaC) using Terraform ABOUT US
Posted 6 hours ago
7.0 years
0 Lacs
Hyderābād
On-site
Critical Environment Technician Manager Hyderabad, Telangana, India Date posted Aug 07, 2025 Job number 1855369 Work site Microsoft on-site only Travel 0-25 % Role type People Manager Profession Data Center Discipline Critical Environment Ops Employment type Full-Time Overview In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Critical Environment Technician Manager. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Critical Environment Technician Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bacherlors Degree AND 7+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) 3+ years of people manager experience Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. While not required, we also look for the following Preferred Qualifications : High School Diploma, GED, or equivalent AND 6+ years mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 5+ years mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience. 1+ year(s) people management experience. 1+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field. Responsibilities Responsibilities : People Management Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Model - Live our culture; Embody our values; Practice our leadership principles. Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn. Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others. Equipment and Systems Operations Serve as an operations specialist one or more major area of operations (e.g., electrical, mechanical, controls, generators, and work on advanced tasks independently. Oversee and coach team with the inspection of critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds regularly for unsafe or abnormal conditions to develop and analyze trends. Monitor performance of maintenance and operations utilizing telemetry, control systems, and other platforms and is able to identify all alarms. Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work and generate reporting to identify outstanding and ongoing work orders. Safely and quickly respond to and lead an onsite incident response team for all abnormal conditions that impact operations and coordinate with other critical facilities professionals to perform corrective repairs. Enhances, develops new, or follows preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to incidents. Gathers necessary information and creates incident timelines/data, root-cause analyses, and/or action items following an abnormal condition. Equipment and Systems Maintenance Guide, oversee, and perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following methods of procedure (MOPs), and standard operating procedures (SOPs) for one or more disciplines and one or more types of equipment (e.g., electrical, mechanical, cooling systems) and escalate when appropriate. Serve as a subject matter expert for one type of equipment and oversee everyday tasks and troubleshooting within their area of expertise Have a hands-on understanding of how equipment works within disciplines they have been trained and how to troubleshoot equipment, systems, subsystems, and components independently within their trained discipline(s). Provide and/or assign team to provide necessary escort to third-party contractors, sub contractors, vendors, and service providers on site for all severity leveled procedures. Coordinate and schedule supplier/vendor on-site activities and recognizes circumstances when to stop supplier work to address potential and/or identified concerns. Take part in getting third-party work underway (e.g., making sure systems are properly energized/deenergized), ensuring the work is started and completed in a safe manner in accordance with standard practices, procedures, federal/local legislation, and municipal codes. Advises junior colleagues on inspection and supervision issues. Provides consultation to lower-level colleagues in troubleshooting systems and problems Critical Environment Culture Understands, follows, ensures, and coaches team on safety and security requirements (e.g., job hazard assessments [JHAs], toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable manner in accordance with applicable federal, state, local, and Microsoft requirements. Proactively ensures safety and security requirements are followed and met for the work of themselves and others. Maintain safe working conditions and escalate immediately when unsafe working conditions are observed. Assesses and identifies appropriate resources and equipment necessary to fully support environmental health and safety (EH&S) objectives. Participates in required meetings, trainings, and necessary handoffs. Other Embody our culture and values Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 6 hours ago
2.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
We are seeking a Implementation Engineer to join our Technology Organization. As a part of the Delivery Management team, you will work with our Enterprise customers to plan and configure our products in alignment with their requirements. In partnership with a Delivery Architect, you are responsible for getting a customer onboarded quickly and effectively. You’ll need project management skills, a technology-forward mindset, and a solution-oriented mind to be effective in this role. What You’ll Do Guide our Enterprise customers through the onboarding process to ASAPP’s products Plan and manage the delivery of all work, including evaluating and mitigating risks, planning milestones, testing timeframes and acceptance Document & refine product requirements for clear communication internally and externally Configure ASAPP’s products, in partnership with our Delivery Architecture & Engineering teams Work as a part of multiple customer project teams, collaborating with Delivery Architects and Engineers, to execute scoped work Act as a subject matter expert on ASAPP’s Products, both internally and externally Collaborate with our Go to Market, Product, Engineering & Research teams to meet our Customer’s goals What You’ll Need At least 2 years of relevant experience, specifically in project management and technical implementation Experience with SaaS product integration with enterprise customers Ability to deal with the complex interpersonal dynamics and work with a wide range of our customers' stakeholders, from day-to-day project managers all the way up to their executives and C-suite Strong outcome and value orientation Self-starter mentality (you find problems and fix them) Adaptive and introspective; open to giving and receiving frequent feedback Excellent presentation skills for exhibiting both business-oriented solutions as well as advanced technical concepts Experience with technical process creation, documentation, and improvement What We’d Like To See BS or MS degree in Computer Science, or equivalent hands-on experience Python, Go, JS or other C-Family languages knowledge are a plus Exceptional troubleshooting skills Minimum of 2+ years of experience implementing software At least 1-2 years experience reviewing logs and troubleshooting to identifying root causes of issues At least 1-2 years of experience interacting with APIs and working with various data formats and schemas Experience in contact center and/or customer experience industry Experience working directly with technical partners across all integration points Benefits Competitive compensation Stock options Prudent Life Insurance Free Lunch and Dinner Connectivity (mobile phone & internet) stipend Wellness perks Mac equipment Learning & development stipend Parental leave, including 6 weeks of paternity leave ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at jobs@asapp.com to obtain assistance.
Posted 6 hours ago
0 years
1 - 7 Lacs
Hyderābād
On-site
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Working with the rest of the team to deploy, maintain, and run a highly available, multi-tenant distributed system Automating both the infrastructure creation and the application deployment to that environment Supporting Linux systems internals and administration Build and maintain different Flavors of Kubernetes clusters on-prem & public cloud Support application teams to address the issues faced Update, enhance, create new tools using Python / Golang programming languages Using modern AI tools and agents to create new tools to enhance our products and services Life cycle management of Linux servers which includes Server provisioning, Build, Kick start, decommission and configuring servers using Configuration management tools like (ansible / Chef /Terraform) Addressing different customer on email/ chatops and one on one meetings/calls with customers Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Undergraduate degree or equivalent experience Understand DevOps model (end to end) & experience in automating the software dev/test/deployment lifecycle with continuous integration and continuous deployment Experience with scaling, monitoring, and troubleshooting actively running systems Solid hands-on Experience with DevOps tool chains and practices Experience in supporting Oncall and addressing war rooms, P1 & P2 tickets Working experience on applying SRE concepts Working experience with the use of AI tools and agents Working knowledge of managing different Flavors of Kubernetes clusters on-prem & Public Clouds (AWS, AZURE & GCP) Proficient in using Python / Golang Proven solid cross-organizational collaboration skills Proven expertise in leveraging Open Source Software technologies to solve business problems Proven expert in working with Docker and Kubernetes Proven expert in tools such as Monit, ELK, Splunk, Prometheus, Grafana etc Proven expert in scripting tools like shell scripting Proven skills to recommend solutions to host an application / designing the application hosting strategy Proven development skill to auto heal of system alerts At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Posted 6 hours ago
4.0 years
4 - 5 Lacs
Hyderābād
On-site
Req ID: 320597 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ERP Advisor to join our team in Bengaluru, Karnātaka (IN-KA), India (IN). Oracle CPQ Developer Accountabilities Build a deep understanding of sales and quoting processes with aim for continuous improvement Understand current CPQ solutions and identify areas that could be standardized or consolidated. Work with Flowserve business to understand requirements to implement CPQ solutions. Design and architect CPQ configurations and commerce flows that enable cross selling of different products (pumps, valve and seal equipment). Participate in the hands-on build of the designed solution. Ensure all solutions are built to scale and work across various product lines Participate in testing and deployment of CPQ solutions to develop and maintain a stable, efficient CPQ environment. Scrutinize and review both existing and proposed solutions, with an emphasis on performance and stability. Work with other team members to integrate CPQ with our Salesforce CRM, ERP and other enterprise systems. Provide troubleshooting and programming support for the current Flowserve applications running on Oracle CPQ. Reinforce lessons-learned through continual collaboration and refinement of solutions and ideas submitted by team members. Play a prominent role within the CPQ Solution Delivery team as a thought leader during the Enterprise CPQ program. Basic Quali fi ca ti ons Minimum of 4 years of Oracle CPQ experience is required. Experience with commerce flows within CPQ is highly desirable. However, any CPQ experience will be considered. Knowledge and experience with the following languages: SQL, Java or C#, JavaScript, JQuery, XML/XSL, BML. Understanding of efficient business processes within Configure, Price, Quote (CPQ) domain preferable. Experience with requirements and constraints related to heavy industry and the manufacturing process. This could range from basic material restrictions to complex lead-time calculations. Ability to analyze business processes and develop systems/programs to support and improve them. Experience with a wide variety of technology agnostic processes and tools Exposure to any the following areas will be considered a plus: Enterprise CRM (Salesforce), Enterprise ERP (SAP, ERP Cloud, etc.) and Enterprise E-Commerce. Experience with SCRUM/Agile methodology will be nice to have. Experience with manufacturing and engineering processes/operations be nice to have. Ability to support multiple, geographically diverse facilities. Demonstrated, applied experience establishing and delivering complex projects. Ability to communicate at all levels with clarity and precision both written and verbally. Excellent problem-solving and critical-thinking skills. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Posted 6 hours ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
About the Job Innovative Therapeutics Private Limited is seeking enthusiastic Diploma holders to join our team as Service Engineers. This is a great opportunity for early-career professionals interested in the medical devices industry. Comprehensive hands-on training will be provided upon joining. We welcome applications from candidates located near our Chennai office (Thirumullaivoyal), as local proximity is a plus. Roles and Responsibilities Assist in the installation, maintenance, and servicing of medical equipment Perform basic troubleshooting and support at healthcare client locations Maintain service logs and ensure timely documentation Collaborate with internal teams to ensure efficient task completion Learn and apply best practices in field service engineering Qualifications Diploma in Electrical/Electronics/Mechanical/Mechatronics Interest in medical device technology and service roles Strong communication skills and willingness to learn Open to candidates at the beginning of their career journey No prior experience required – training will be provided Please note: This role involves field work and on-site visits to client locations. Candidates residing close to our Chennai office will have an added advantage. Immediate joining is highly desirable.
Posted 6 hours ago
8.0 years
5 - 9 Lacs
Hyderābād
On-site
Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans. We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success. As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer’s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Technically Oriented With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents. Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content. Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues. Customer Solution Lifecycle Management With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts. Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise. Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features. With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues. Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues. Qualifications Bachelor's Degree Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 8+ years experience in technology industry, cloud, technical support, and/or customer experience engineering OR equivalent experience. 6+ years of demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations. 4+ years of Experience with being on-call and driving mitigation for mission critical incidents. Technical Skills: Demonstrated hands-on experience with expertise in one or more of the following Cloud technologies: Core IaaS: Compute (Windows/Linux), Storage, Networking, Kubernetes, High Availability Data Platform and Bigdata: Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub. Monitoring technologies: Azure Monitor, Log Analytics, Grafana, Datadog, Confluent and similar technologies. Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer’s needs to the proper channels. Take ownership and work towards a resolution. Customer Obsession: Passion for customers and focus on delivering the right customer experience. Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment. The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 6 hours ago
6.0 years
0 Lacs
Telangana
On-site
Qualifications Bachelor's degree from a four-year college or university, with experience in Peoplesoft Finance application development and the ability to work closely with the functional team. Should be able to understand the business requirements and prepare the Technical design documentation, develop the code and unit test, and migrate the code to production. Strong written and verbal communication skills required, including the ability to provide efficient, timely, reliable, and courteous service to customers. Skills Required: 6+ years of PeopleSoft FSCM Technical development experience. Experience working with PeopleSoft 9.2 application. Experience in People Tools version 8.6 and higher Solid understanding of key PeopleSoft modules including AP, Travel & Expenses, BI, AR, Contracts, PC, GL, AM, and LA. A background in Coupa is a plus! Strong experience in PeopleTools, Application Designer, Application Engine, PeopleCode, Component Interface, File Layout, Integration Broker, Workflow, and SQR. Develop Application Engine / CI/App class and troubleshoot process failures. Experience in troubleshooting processes and online performance issues Develop and maintain Integration Broker services. Ability to create or modify BI publisher reports Experience with Approval workflow setup and troubleshooting preferred. Good Functional experience in Expenses, P2P, O2C Finance modules Ability to work in a team environment consisting of technical and non-technical members. Strong analytical and problem-solving skills. Create and maintain documentation and standards. Responsibilities PeopleSoft 9.2 Technical Developer with experience in FSCM (Financials, Expenses O2C, and Supply Chain Management). The individual is responsible to monitor incidents in the production instance and address them by analyzing the issue and providing solutions quickly. Small and medium effort enhancements will need to be designed and developed as requested by the functional team. These may include changes to the page, report, process or functionality or integration to external systems. Process or page performances will need to be addressed by working with the admin or the DBA team members. Should work with Oracle Support to identify available patches to deliver functionality and apply them when required.
Posted 6 hours ago
0 years
5 - 10 Lacs
Hyderābād
Remote
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing... This position exists to drive sales plans that support gross adds as well as revenue growth; and is a liaison between Business Sales, Sales Operations, and Marketing Organizations supporting daily processes, policies, and procedures for wireless systems within the Verizon Business Group. This role is key for technical troubleshooting and problem-solving with internal teams, business, and vendor partners. Owns incidents from the triage through resolution for their respective business groups. Applies agnostic techniques to identify problems, investigate causes, contact vendors, apply appropriate solutions, and fully own incidents to completion. Also owns the EzTracker system, processes, and policies that are utilized by the sales and support teams selling wireless business products and services. You will also be partnering with Tech Ops, GTS, Field Ops, Marketing, L&D / Training, & EUS to develop, implement, & communicate innovative solutions. This position will also require strong skills in analytics, communication, problem-solving, and systems; along with the ability to work in a very dynamic environment. Responsibilities: End-User Support, Troubleshooting, Trouble Ticket Management, Testing, Prioritization, Tracking, and Resolution for MyBiz/B360, EzTracker, and Business Device Trade-In. Ability to develop: processes, systems training, program development, and tools to help improve productivity and promote the use of existing systems. Ability to manage, develop, execute, and report out project plans to support new launches or changes to our business with a proven record for managing multiple simultaneous projects on time and budget. Identifying opportunities to automate processes, and communicate upcoming systems enhancements to the sales teams & solicit feedback. Ability to prioritize tasks with the ultimate goal of ensuring focus on the most impactful items. What we’re looking for... Someone who is passionate about providing front-line systems support, training, and development to the sales teams that are selling wireless business products and services. Able to seamlessly work with cross functional teams across the business and drive resolutions to any productivity impacting issues.. You’ll need to have: Bachelor's Degree or equivalent industry experience 1 or more years of experience in business operations, business support, or management roles. Strong interpersonal and project management skills. Knowledge of Sales Systems, business processes, and product/service offerings. Strong proficiency using MS Office/Google Suite (e.g. - Excel, Access, Word, PowerPoint). Even better if you have: Broad industry knowledge of business operations. Demonstrated ability to effectively collaborate with all organizational levels and cross-functional teams. Ability to thrive in a dynamic environment and manage multiple projects with strong attention to detail. Knowledge of product/project planning and analysis concepts, methodologies, tools, standards and procedures. Ability to effectively balance job challenges. Strong verbal and written communication and presentation skills. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.
Posted 6 hours ago
5.0 years
2 - 5 Lacs
Hyderābād
On-site
About this role: Wells Fargo is seeking a Lead Database Engineer that create and manage databases for the organization, including designing, building, installing, and maintaining databases to meet business needs. In this role, you will: Lead complex or critical database management initiatives that typically involve multiple disciplines and business groups, including database architecture, design, integration and data modeling Provide the highest technical expertise for the planning, research, design implementation, maintenance, and control of server class databases Review and analyze complex database technologies that require in depth evaluation of multiple factors including intangibles or unprecedented factors Design and certify next generation database technologies Assist in database installations, including troubleshooting and problem resolution Recommend improvements to web application processing issues and design Consult with multiple client groups to provide strategic solutions, influencing long range internal and enterprise level database architecture and management strategies Provide technical leadership and recommendation into the future direction of database technology Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 5+ years of Database Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Hands-on experience in Database Engineering , with a strong focus on Oracle technologies . Proven expertise in Oracle Golden Gate setup, configuration, and troubleshooting. Deep experience in Oracle performance tuning , including diagnostics, AWR/ASH analysis, and SQL tuning. Strong Shell scripting skills and experience in automation of database tasks. Experience in managing and supporting high-availability, large-scale database environments. Solid understanding of database monitoring tools and SLA management. Exposure to MongoDB and experience with sharding and distributed database design is a plus. Experience in consulting roles with application teams for performance tuning and architecture reviews. Familiarity with DevOps practices and CI/CD pipelines in database environments. Knowledge of cloud-based database solutions and hybrid architectures. Posting End Date: 13 Aug 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Posted 6 hours ago
30.0 years
3 - 10 Lacs
Hyderābād
On-site
Overview: JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries. Our 1,200+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit www.jaggaer.com What We’re Looking For: Leads technical and functional administration, support, maintenance, and stability of the Salesforce platform, including Sales, Service, and Marketing Clouds. This includes leading administration of additional vendor modules and internally developed applications. Partners closely with internal and external developers, platform management, and business stakeholders. Evaluates and guides standard Salesforce seasonal releases to ensure minimal business impact. Supports application monitoring, troubleshooting, and issue resolution processes in complex environment. Leads administration of all lower salesforce environments, including dev, QA, training, and UAT. Leads technical evaluation, installation and configuration of managed packages and assists key stakeholders with evaluation and testing. Acts as an expert technical resource to platform stakeholders. Provides feedback and recommendations to leadership on platform optimization, security, and stability. Principal Responsibilities: Collaborates with business leaders to align Salesforce capabilities with strategic goals and roadmap planning. Ensures compliance with data governance, privacy, and security policies across all Salesforce environments. Identifies opportunities for automation and process optimization using Flows, Process Builder, and Apex triggers. Leads user training initiatives and creates knowledge resources to improve adoption and self-service capabilities. Develops and maintains dashboards and reports to track system health, usage trends, and SLA adherence. Manage the end-to-end project lifecycle including planning, execution, monitoring, and closure, ensuring alignment with business goals and timely delivery. Partners with enterprise architects and integration teams to ensure seamless data flow between Salesforce and other enterprise systems (e.g., Netsuite, Concur). Collaborates directly within a team of other system administrators. Works directly with internal and external developers and other teams to resolve complex technical issues. Provide guidance and support to drive policies and solutions. Review and meet SLAs for support tickets, tasks and projects and ensure timely resolution. Ensure systems have appropriate monitoring and environments have appropriate disaster recover in place. Administers non-production environments to support developers, testers, and UAT and establishes appropriate standards and strategies for these environments. Leads evaluation, planning, and coordination of Salesforce seasonal releases. Works with developers and business owners to ensure releases occur with minimal impact. Uses a variety of tools and techniques to isolate, diagnose, and resolve application issues. Proactively monitors production jobs, triggers, workflows and other processes to ensure proper system function and performance. Performs regular platform assessments to monitor overall usage, performance, and stability. Documents systems, processes, and procedures. Reviews and updates runbooks quarterly. Conducts regular user license analysis and security reviews. Application expert and liaison with application vendors. Position Requirements: Bachelor’s degree in information systems, Computer Science, or equivalent experience. Salesforce Certified Administrator required. Salesforce Certified Advanced Administrator preferred Advanced system administrator experience with Salesforce. Proven experience managing multiple projects and supporting tickets simultaneously. Minimum 6 years of experience supporting Salesforce for Sales (including CPQ), marketing and Service cloud. Experience and demonstrated knowledge of integration tools and methodologies like Dell Boomi and API integrations. Strong stakeholder management and communication skills. Ability to mentor junior admins and contribute to team capability building. Experience establishing and tuning environments required. Experience with managing large data sets, including the use of data management tools like Salesforce Workbench and Dataloader and integration with external AI tools. Demonstrated ability to analyze complex data and communicate complex technical analysis to technical and non-technical audiences Strong technical skills with the ability to coordinate, manage, and ensure the success of product deployments. Excellent problem solving, organizational, and analytical skill. Success Metrics: You are consistently building solutions that meet business requirements on the first iteration of solution presenting to the business. Meeting SLAs around project and tickets. Following proper change management controls. You can handle multiple critical tickets along with a full project workload. Our Values: At JAGGAER, our values shape everything we do—from supporting customers and collaborating with teammates to building products and fostering our culture. Be Collaborative: Promote mutual respect, work productively with others, and share responsibility for success. Be Accountable: Own your actions, learn from challenges, and stay proactive to achieve results. Be Adaptable : Embrace change, encourage innovation, and stay effective through significant transitions. #LI-SN1
Posted 6 hours ago
2.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title : Service Engineer Location : [Toshniwal, Vadodara ] About Us Toshniwal Vacuum, part of Ingersoll Rand, specializes in vacuum systems. Our comprehensive range of vacuum pumps and engineered solutions improve process efficiency and productivity. Our experienced engineering team ensures reliable, tailored support for every customer’s requirement—from installation to lifecycle maintenance. Job Summary The Service Engineer is responsible for the installation, commissioning, maintenance, and troubleshooting of vacuum pumps and systems at customer sites. The role involves strong technical acumen, customer interaction, and coordination with the internal team for timely service delivery. Responsibilities Installation and commissioning of vacuum systems Conducting routine and preventive maintenance Diagnosing and resolving technical issues Preparing service reports and documentation Providing technical support and training to customers Coordinating with factory and sales teams for spares and escalation support Basic Qualifications Graduate in Engineering (Mechanical or Electrical preferred) Proficient in English; good communication skills Minimum 2 years’ experience in field service, preferably in rotating equipment Travel & Work Arrangements/Requirements Flexible working hours with up to 70% travel across Karnataka Key Competencies Hands-on technical troubleshooting Customer Service Orientation Systematic reporting and documentation Preventive and predictive maintenance skills Safety and compliance awareness What We Offer We are all owners of the company! Stock options (Employee Ownership Program) that align your interests with the company's success. Yearly performance-based bonus, rewarding your hard work and dedication. Leave Encashments Maternity/Paternity Leaves Employee Health covered under Medical, Group Term Life & Accident Insurance Employee Assistance Program Employee development with LinkedIn Learning Employee recognition via Award co Collaborative, multicultural work environment with a team of dedicated professionals, fostering innovation and teamwork. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.
Posted 6 hours ago
5.0 years
2 - 9 Lacs
Hyderābād
On-site
Job description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist In this role, you will: Being a member of the production support team, ensure timely resolution of incidents and service requests. Monitor system performance, identify issues, and implement proactive measures to prevent outages. Coordinate root cause analysis (RCA) for critical incidents and drive permanent fixes. Develop and enforce SLAs, KPIs, and operational standards. Collaborate with development, QA, and infrastructure teams for system improvements and deployments. Maintain and improve incident management, change management, Event management, problem management and escalation processes. Provide regular updates and reports to stakeholders on system health and incident trends. Requirements To be successful in this role, you should meet the following requirements: Candidate should have at least 5 + years of experience in service management / application support. Strong knowledge of ITIL processes (incident, problem, and change management). Experience with monitoring tools (e.g., Splunk, AppDynamics, or Nagios) and ticketing systems (e.g. ServiceNow or Jira). Ticketing and Workflow Tools: Proficiency in tools like ServiceNow, Jira, or Remedy for incident tracking and workflow management. Ticketing and Workflow Tools: Proficiency in tools like ServiceNow, Jira for incident tracking and workflow management. Proficiency in troubleshooting production systems, databases, and integrating applications. Should be able to pick up on new things and investigate the issues. Good understanding of Linux & Windows platforms with hands-on experience in solving App/Infra issues Experience of Power Platform, Dynamics CRM, Azure Cloud, Service Management. Basic understanding of Azure Apps such as Azure Functions, Web Jobs, Azure Service Bus, Application Insights etc. Understanding of production monitoring tool such as (e.g. AppDynamics/Grafana/Splunk) Work independently to analyse and resolve production problems and work with global team across time zones to resolve them. Knowledge of Agile delivery processes and Devops practices Knowledge of CICD pipeline & Devops tooling is an added advantage Familiarity with scripting (e.g. PowerShell) and automation tools. Excellent leadership, communication, and stakeholder management skills. Ability to work under pressure and manage multiple priorities. Should be available to cover weekend support and on-call support in weekday. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India
Posted 6 hours ago
4.0 years
2 - 7 Lacs
Hyderābād
On-site
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Enterprise Technology & Infrastructure Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Service Manager, Analyst Organization Overview: We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. About the position: We are in search of a highly skilled and motivated Service Manager to drive our shared services within our teams supporting Customer Success and Support. The Service Manager holds the responsibility for ensuring the delivery of a service while adhering to agreed-upon service levels. This involves optimizing the performance of applications and aligning them with operational readiness standards. They oversee not only the functional aspects but also the non-functional aspects such as demand, capacity, and business continuity, ensuring alignment with the business requirements. One of their key tasks is to uphold, monitor, and continually enhance the agreed-upon service levels. In cases where a managed service provider is involved, the Service Manager is also answerable for verifying that the partner complies with the terms of the contract. As a Service Manager overseeing an MSP vendor's AMS work, your multifaceted role encompasses leadership, coordination, communication, and collaboration to guarantee optimal service delivery, performance, and alignment with organizational goals. Key Responsibilities Lead the management of the AMS delivery team, focusing on specific SLA metrics and KPIs. Responsible for upholding Service Level Agreements (SLAs) and proactively initiating measures for enhancement. Take charge of developing and managing IT processes and tools from both implementation and operational standpoints to ensure alignment with best practices. Provide consolidated reporting on maintenance and production support activities, fostering transparent communication across all levels. Ensure the smooth transfer of IT services between vendors and internal resources, leveraging your expertise to minimize disruptions and ensure a seamless transition. Serve as a liaison between IT groups and Vendor points of contact, you facilitate daily operations and swift issue resolution, maintaining effective communication and collaboration. Ensure operational best practices for environments, change and release management, incident and problem management and observability. This will include collaborating with the Environment Management team. Oversee the delivery of applications to align with organizational objectives. Lead the execution of critical processes and activities underpinning service operations, such as Incident Management, Problem Resolution, Change Management, Availability Management, Disaster Recovery Planning, Business Continuity, Audit & Compliance, Event Management, and Configuration Management. Manage and maintain on call schedules and PagerDuty teams to ensure swift resolution of any open incidents Collaborate effectively with various stakeholders, including leadership, technical teams, process owners, vendors, and other support organizations to ensure a holistic approach to service management. Foster communication and collaboration, ensuring timely and relevant information flows smoothly regarding service status updates, quality metrics, improvement plans, and training opportunities. Leading service restoration for major incidents, you oversee root cause analysis and monitor event management alerts, ensuring swift response and resolution. Regular reviews of incidents, problems, availability, disaster recovery tests, business continuity plans, and technology attributes fall within your purview, supporting a culture of continuous improvement. Document disaster recovery attributes and conduct annual tests, bolstering preparedness for potential disruptions and contributing to robust business continuity plans. Support audit and compliance efforts, you ensure accurate and complete documentation of technologies and relationships, aligning with established standards. Experience/Skills Required At least 4 years of experience supporting the Salesforce platform Extensive knowledge of Salesforce platform level features (Shield, Event monitoring, Privacy Center, etc.) In depth knowledge of the Software Development Lifecycle Strong understanding of object oriented programming Experience working with Apex, Experience Cloud, Service Cloud, Agentforce and JavaScript Experience troubleshooting issues in production environments Experience working on customer-facing applications with high traffic volume Certifications including Salesforce Admin, Salesforce Advanced Admin, Salesforce Platform App Builder Experience/Skills Desired Prior experience working with vendor relationships Expertise in reporting and dashboards Experience working with cross functional teams Experience managing both production and sandbox environments Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Posted 6 hours ago
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