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3.0 years

0 Lacs

Himachal Pradesh, India

On-site

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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5.0 - 9.0 years

5 - 7 Lacs

Haryāna

On-site

Job Title: DevOps Engineer: Experience: 5 to 9 YearsCompany Name : Incedo Technology Role Overview:: We are looking for a skilled DevOps Engineer with 5–9 years of hands-on experience in cloud infrastructure, automation, and deployment pipelines. The ideal candidate should have strong expertise in Terraform, AWS, EKS, Liquibase, and Kafka, with solid scripting and automation skills. Key Responsibilities:: As a Technical Lead - DevOps Process at Incedo, you will be responsible for streamlining and optimizing the software development and deployment processes. You will work with development and operations teams to identify bottlenecks and inefficiencies in the development process and implement solutions to improve efficiency and reduce time-to-market. You will be skilled in tools such as Jenkins, Ansible, or Docker and have experience with continuous integration and continuous deployment (CI/CD) methodologies. Roles & Responsibilities: Developing and implementing DevOps processes and methodologies• Collaborating with other teams to integrate DevOps into business strategies and applications• Providing guidance and mentorship to junior DevOps process specialists• Troubleshooting and resolving DevOps issues• Staying up-to-date with industry trends and best practices in DevOpsSkills Requirements: • Experience with DevOps tools such as Jenkins, Git, or Docker.• Understanding of agile software development methodologies and continuous integration/continuous deployment (CI/CD) pipelines.• Familiarity with cloud infrastructure technologies such as load balancers, auto-scaling, or containers.• Knowledge of automation scripting and configuration management tools such as Ansible, Chef, or Puppet.• Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner.• Must understand the company's long-term vision and align with it.• Should be open to new ideas and be willing to learn and develop new skills. • Should also be able to work well under pressure and manage multiple tasks and priorities. Qualifications • 5-9 years of work experience in relevant field• B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred

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0 years

1 - 2 Lacs

Gurgaon

On-site

Key Roles and Responsibilities ● Procuring existing clients through direct contact and word-of-mouth. ● Negotiating with clients to secure the most attractive prices. ● Conducting quality assurance on all produced documents including research articles, review articles, books, etc. ● Keeping the clients updated about the latest services. ● Managing a team of representatives offering customer support. ● Understanding the customer's problem and troubleshooting it with an optimal and effective solution. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Flexible schedule Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person

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3.0 years

0 Lacs

Puducherry, India

On-site

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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3.0 years

0 Lacs

Karnataka, India

On-site

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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4.0 years

4 - 4 Lacs

Gurgaon

On-site

Req ID: 320597 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ERP Advisor to join our team in Bengaluru, Karnātaka (IN-KA), India (IN). Oracle CPQ Developer Accountabilities Build a deep understanding of sales and quoting processes with aim for continuous improvement Understand current CPQ solutions and identify areas that could be standardized or consolidated. Work with Flowserve business to understand requirements to implement CPQ solutions. Design and architect CPQ configurations and commerce flows that enable cross selling of different products (pumps, valve and seal equipment). Participate in the hands-on build of the designed solution. Ensure all solutions are built to scale and work across various product lines Participate in testing and deployment of CPQ solutions to develop and maintain a stable, efficient CPQ environment. Scrutinize and review both existing and proposed solutions, with an emphasis on performance and stability. Work with other team members to integrate CPQ with our Salesforce CRM, ERP and other enterprise systems. Provide troubleshooting and programming support for the current Flowserve applications running on Oracle CPQ. Reinforce lessons-learned through continual collaboration and refinement of solutions and ideas submitted by team members. Play a prominent role within the CPQ Solution Delivery team as a thought leader during the Enterprise CPQ program. Basic Quali fi ca ti ons Minimum of 4 years of Oracle CPQ experience is required. Experience with commerce flows within CPQ is highly desirable. However, any CPQ experience will be considered. Knowledge and experience with the following languages: SQL, Java or C#, JavaScript, JQuery, XML/XSL, BML. Understanding of efficient business processes within Configure, Price, Quote (CPQ) domain preferable. Experience with requirements and constraints related to heavy industry and the manufacturing process. This could range from basic material restrictions to complex lead-time calculations. Ability to analyze business processes and develop systems/programs to support and improve them. Experience with a wide variety of technology agnostic processes and tools Exposure to any the following areas will be considered a plus: Enterprise CRM (Salesforce), Enterprise ERP (SAP, ERP Cloud, etc.) and Enterprise E-Commerce. Experience with SCRUM/Agile methodology will be nice to have. Experience with manufacturing and engineering processes/operations be nice to have. Ability to support multiple, geographically diverse facilities. Demonstrated, applied experience establishing and delivering complex projects. Ability to communicate at all levels with clarity and precision both written and verbally. Excellent problem-solving and critical-thinking skills. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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2.0 years

6 - 10 Lacs

Gurgaon

On-site

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: The Data and Analytics Technology team requires a B2B Support Analyst who can support production file transfer applications for both internal and external clients. The candidate must work well within a dynamic environment and have a strong ability to understand complex applications and handle multiple requests and priorities. We value collaborative team players who will use their problem solving and analytical skills to maintain and improve application stability and performance to satisfy client and business objectives. What will you do? Monitor file transfer events and alerts, triage/analyze and resolve or escalate as appropriate Follow established procedures to service and support the file transfer environment Accept user requests, triage and analyze them, then complete or assign as appropriate Handle changes, incidents and problems per ITIL model Be On Call after-hours support once up to speed on B2B processes Consult with internal and external clients to determine requirements for successful project deliverables Act as an interface and provide advice and backup to other analysts and network support personnel Work with external vendors and service providers as required Preferred Skills: Customer interaction: strong verbal/written communication skills (English required, French bonus/nice-to-have) Ability to facilitate meetings with external clients and internal stakeholders with professional courtesy and a customer-service mindset Rapid-time attention to Email/MS Teams to meet SLA requirements, loop-in leadership and team members to ensure no one is left dangling Ability to multi-task and handle multiple client requests amidst changing priorities Ability to work with a minimum of supervision Good verbal and written communications Good practitioner of incident management, problem management and change management processes Strong technology skills as well as a quick learner Positive team player and a positive attitude Technical Skills: At least 2-3 years’ working experience using Sterling B2B and file gateway channels/ Sterling Integrator. Knowledge of Mainframe: JCL, Scheduling (Zeke), REXX (bonus/nice-to-have) Strong expertise in Data Integration, Exchange, Mapping using Sterling B2B & File share Gateway. Strong expertise of EDI Transport Protocols FTP, SFTP, FTPS, AS2, Web Services Strong Debugging Skills and Logging Understanding Experience with Unix based operating systems. Database management experience, Oracle and SQL Server. Knowledge of SSH key authentication Connect:Direct (within Sterling), Routing templates. Create and Maintain system documentation CheckPoint SmartConsole (bonus/nice-to-have) Able to provide support, troubleshooting, modifications, enhancements, and maintenance for existing B2Bi applications, scripts, tools, and web services. Creating File Gateway partners, file routing, troubleshooting connection issues, file delivery issues Experience in supporting an automated file transfer environment and onboarding new clients Connect:Direct (bonus/nice-to-have) Experience in supporting an automated file transfer environment and onboarding new clients MS Office (Outlook/Word/Excel) ServiceNow - familiar with CHG ticket process and INC management tickets What you need to get Success: Ability to manage multiple projects/tasks, organize work and set priorities Strong analytical skills with an eye for detail and accuracy Customer and results focused, with an ability to work with stakeholders to understand and act based on their needs and achieve a valued result Comfortable with ambiguity and able to operate in a matrix environment with complex tasks Comfortable learning new applications and processes quickly with minimal direction Primary Location: Gurugram Support Timing: The shift schedule to overlap EST time zone at least for training period (minimum 3 months). Post training - India works in the UTC+5:30 time zone, we have a 10-15 min daily scrum at 11:00AM EST. Job Category: IT - Application Development Posting End Date: 14/08/2025

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5.0 - 6.0 years

10 - 12 Lacs

Gurgaon

On-site

Job Description- Network Support Engineer L2 Location- Gurgaon Exp: 5 to 6 Years Availability- 15 To 30 Days Mandatory skills: firewall, FortiGate, pala alto, switch, routers, configuration Required Skills & Experience Network Support · Hands-on experience with Cisco Switches & Routers configuration. · Perform regular maintenance tasks like firmware updates, security patch installation. · Familiar with IOT, RFID Technology, OT network environment etc. · Maintain Physical security by implementing various security systems like CCTV, Intrusion alarm system, Fire systems, Access control system etc. · Strong understanding of Routing Protocols (OSPF, BGP, EIGRP). · Knowledge of Network Security Practices, including ACLs, firewall policies, and VPN configurations. · Experience with Network Monitoring Tools (e.g., OP Manager, Nagios). · Ability to handle troubleshooting and performance optimization for enterprise networks. · Manage switching, routing, and wireless access points to ensure optimal network performance. · Monitor bandwidth, uptime, and resolve network bottlenecks. · Ensure redundancy, failover mechanisms, and uptime of all IT infrastructure components · Identification of the IT Network requirements. System Support · Taking care of Installation, Configuring & Maintenance of Critical Network Services Including Microsoft DNS Service, Microsoft Dynamic Host Configuration Protocol (DHCP) Services. · Basic troubleshooting with Microsoft Windows OS(Windows 11 & Server 2022 ) for network connectivity · Handling software upgrades, Implementing and maintaining procedures for backup and recovery of network servers and configuration files of other network devices. · Knowledge of Web Security, Content Filtering and Firewall Policy management. · Server monitoring, maintenance, and troubleshooting. IT Security Documentation & Audit Support · Policy and procedure designing, Conduct various trainings, internal audits, Risk assessment, incident management. · Technical reviews for switches, Internal and external Vulnerability Assessment and Penetration Testing and remediation. · Log reviews, change management, System and network Hardening, Logical and Physical access rights management, Entitlement Reviews · Business continuity and Disaster Recovery management, Asset Management Qualification · Bachelor’s degree relevant to IT/ Science with Minimum 5 years of experience. · Good communication in English & Hindi. Job Type: Full-time Pay: ₹1,000,000.00 - ₹1,200,000.00 per year Experience: Cisco Switches and Routers configuration?: 6 years (Required) Routing protocols: 6 years (Required) Network Monitoring Tools: 6 years (Required) Firewall/VPN configuration: 6 years (Required) ortiGate or Palo Alto firewalls: 6 years (Required) Work Location: In person

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3.0 years

0 Lacs

Jammu & Kashmir, India

On-site

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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6.0 years

3 - 3 Lacs

Gurgaon

On-site

Key Responsibilities: Day-to-day monitoring, troubleshooting, and maintenance of Trend Micro products (Vision One, CREM, E-mail security etc.) Threat detection and remediation with complete ownership Regular Policy review, re-configuration and fine tuning as per industry best practices along with OEM and Japan insights Regular Patch and signature updates Coordination with Trend Micro TAM and support team for critical & escalated issues then apply the suggested fix Log review and daily/weekly/monthly report generation then share with respective operating companies. Do setup meetings for further explanation/action until remediation & final issue closure. Coordination with all Panasonic domain companies Maintain Weekly status reports, Incident and request resolution logs & Configuration change documentation. Required Skills & Qualifications: Certified and experienced in Trend Micro endpoint and server security solutions Minimum 6–8 years of relevant experience Should have exposure to handling mid-to-large enterprise environments Preferred Certifications: Trend Micro Certified Professional for Vision One / XDR Trend Micro Certified Professional for CREM CompTIA Security+ (optional but desirable) Good foundation for cybersecurity practices ITIL Foundation v4 (optional but useful for process alignment)

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3.0 - 4.0 years

0 Lacs

Gurgaon

On-site

Job Description Alimentation Couche-Tard Inc. (ACT) is a global Fortune 200 company. A leader in the convenience store and fuel space, it has footprint across 31 countries and territories. _______________________________________________________________ Department: Loyalty Technology Location: Cyber Hub, Gurugram, Haryana (5 days in office) Job Type: Permanent, Full-Time (40 Hours) Reports To: Technical Program Manager, Communication _______________________________________________________________ About the role The Developer will work in projects related to Adobe Campaign, Adobe Experience Platform, and Adobe Journey Optimizer implementation, improvements, and optimization. This role combines business analysis with technical development skills to enhance our marketing automation capabilities. The ideal candidate will possess a strong understanding of both marketing strategies and technical development, enabling them to bridge the gap between business requirements and technical solutions. You're a builder at heart with strong technical knowledge, is process-oriented, analytical, and can get things done. In every challenge, you can find a solution. You build great products. In a role that demands both business and technical acumen, you independently work through ambiguity to drive prioritization of opportunities. You ground your decisions in the data and know where to focus your efforts. You build for the future. When setting direction for the short-term, you weigh the long-term impact of your roadmap across a complex, global organization. You can communicate how our work today will impact our digital maturity in the years to come. Roles & Responsibilities Collaborate with marketing stakeholders to gather and analyze requirements for campaigns, workflows, and data management initiatives within Adobe Campaign, Adobe Experience Platform, and Adobe Journey Optimizer. Defining data structures, creating and managing journeys, crafting personalized content, and monitoring campaign performance in ACC/AJO/CDP. Defining and creating customer segments based on various criteria to target specific groups with tailored content and experiences in ACC/AJO/CDP. Optimizing the existing use cases & create the new ones in ACC/AJO/CDP. Implement logic for real-time and scheduled delivery using edge based triggers and behavioral data. Develops and implements custom solutions within AEP, including integrations with other systems and applications. Troubleshooting & Issue Resolution: Monitor the performance across ACC/AJO/AEP solutions, proactively identify issues and provide timely resolutions. Troubleshoot any technical challenges and optimize journeys, workflows for enhanced efficiency. Manage and optimize data processes, ensuring high-quality data is available for campaign segmentation and targeting. Develop and execute testing strategies to validate solutions. Ensure that all developed functionalities meet quality standards before deployment. Work closely with cross-functional teams, including IT, analytics, and marketing, to align on project goals and ensure successful implementation of solutions. Job Requirements Education Bachelor’s degree required Master’s degree preferred (MBA/MS Computer Science/M.Tech Computer Science, etc.) Relevant Experience Relevant 3-4 years of wor experience with Adobe Campaign Classic, AJO, CDP, and AEP implementation. Relevant working experience in a communication platform or MarTech stack Behavioural Skills Delivery Excellence Business disposition Social intelligence Innovation and agility Knowledge Adobe certifications preferred Ability to program in HTML/CSS/JavaScript Ability to write complex SQL queries Understanding of Email, SMS, PUSH, including responsive design principles, templating, and data schemas #LI-DS1

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5.0 years

0 Lacs

Gurgaon

On-site

*Key Responsibilities* •Check Mold Health Check List at the order stage •To prepare Mold Rectification Slip for not ok molds at Order Stage and interact with Tool Room In-Charge with respect to mold rectification/repair activities with an aim to accomplish the tasks on time. •To prepare and maintain Mold Health Check Record Register for not ok molds at Order Stage •To determine solution while doing troubleshooting for non-conformities in products and processes in co-ordination with team members •To review and control process parameters established specifications at sampling stage and ensuring their effectiveness at production stage •To prepare and submit PPAP (Production Part Approval Process) documents to applicable customers •To prepare and implement APQP (Advanced Product Quality Planning) for developing new products •To control and review the existing and/or new product development activities right from feasibility study to approval of product •To impart training and update operators towards implementation of 5s housekeeping and kaizen activities Minimum Job Requirements 1. Educational Qualification Diploma (Mech. Engg./Suitable Branch) OR Graduate (General) 2.Work Experience 5 Years 3. Job Skills (Technical) Having Knowledge of QMS, IATF, Documentation Excellent problem-solving skills and ability to analyze complex technical issues 4.Job Skills (Behavioral) Basic Knowledge of Computer, google sheet, power points Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Work Location: In person Job Type: Full-time Pay: ₹35,000.00 - ₹45,000.00 per year Work Location: In person

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3.0 years

0 Lacs

Mizoram, India

On-site

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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4.0 years

5 - 7 Lacs

Gurgaon

On-site

About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. About the role: Responsible for the management and coordination of day-to-day and strategic operations of our log analysis framework to advance the capabilities of our IT organizations which will reduce MTTR and increase our ability to deliver timely data to support business velocity. What you will do: Develop L0-L2 SOP’s related to the operational support of the logging framework Collect and report relevant KPIs that clearly show value/ROI and progression of the log analysis service Stay abreast of emerging technology advancements of the current logging platform and/or open-source alternatives including implementation of pilots and/or POC/POV’s. Recognize and onboard new data sources into Splunk, analyze data for anomalies and trends, and build relevant dashboards/alerts that improve visibility. Responsible for the installation, configuration, and ongoing administration of Cribl environments, ensuring efficient data routing, transformation, and delivery to downstream systems. Collaborate with cross-functional teams to optimize log pipelines and maintain system reliability. Manages and maintains Cribl Stream infrastructure, including pipeline configuration, performance monitoring, and troubleshooting. Ensures secure, efficient, and compliant data flows to support organizational observability and security needs. Develop/Refine organizations pattern based automated log ingestion via tight integration with existing/emerging technology pipelines and/or create a robust and repeatable onboarding process Ensure proper operation and performance of Splunk index cluster, search heads, other backend components, universal forwarders, modules/plug-ins, and connectors. Standardize Splunk agent deployment, configuration, and maintenance across multiple configuration management systems Develop, Manage, and Maintain the organization's Event Management Framework. Administers and maintains Grafana environments, ensuring reliable dashboard performance and secure user access. Designs and develops interactive Grafana dashboards for real-time data visualization and monitoring. Manages and optimizes ClickHouse database clusters to ensure high performance, availability, and data integrity. Utilizes ClickHouse for efficient querying and analysis of large-scale datasets to support business insights. Educate/mentor junior team members to grow their capabilities and skills. What you will need : 4- 5 years in a role supporting the operational needs of a relevant enterprise log analysis framework . Bachelor's degree in Computer Science, or related discipline, or equivalent work experience. Must have: In-depth experience installing, configuring, maintaining log analysis & visualization & next gen pipeline tools such as Splunk, Grafana, Clickhouse & Cribl. Basic familiarity with a wide array of IT monitoring tools, ITIL & Devops framework(s), and ITSM tools Proficiency in leveraging regular expression patterns Understanding of Windows Server and Linux Operating Systems Administration Hands-on & practical experience of log aggregation related to Cloud Platforms, server-less compute, and micro-services (Lamba, Docker, SSM,RDS) Who you are: Bachelor’s degree or foreign equivalent degree in Computer Science or a related field required Excellent communication and prioritization skills. Able to work independently or within a team proactively in a fast-paced AGILE-SCRUM environment. Owns success – Takes responsibility for successful delivery of the solutions. Strong desire to improve upon their skills in software testing and technologies Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles. #LI-AJ4 Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work . What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com . Job Requisition ID:102273 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

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3.0 years

0 Lacs

Bengaluru East, Karnataka, India

On-site

Organization At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.t Job Title: Software Engineer Location: Bangalore Business & Team: Retail Technology Impact & contribution As a Software Engineer, you’ll be consulted on product and feature designs and will be critical to their quality implementation and delivery. You will have the opportunity to stretch yourself in, API development, and systems integration, as well as contribute to the evolution of this system and the business strategy. You’ll also be invited to attend our regular engineering guilds to broaden your expertise and participate in agile ceremonies, which will allow you to contribute to and define the way we operate. Roles & Responsibilities Apply the principles of design, development, testing, deployment, support, and evaluation. Develop and deploy high quality software solutions with comprehensive test coverage without supervision. Analyse business objectives and translate requirements to technical implementation components. Design and build programs or application features meeting business objective and requirements. Provide accurate estimates for the development effort for new features. Provide mentoring and technical assistance to other members of the team. Apply and promote industry best patterns and practices. Contribute to the strategic engineering goals within own team and platform. Lead Level 3 or above support and technical troubleshooting activity. Have demonstrated experience in large and complex enterprise environments, preferably in banking and financial services, or similar large enterprise environments developing solutions in Java. Provide technical governance and guidance throughout the complete solution delivery lifecycle. Are passionate about learning new tools and technologies and are constantly thinking outside the box. Design, document and implement solutions to distribute source system data via bulk interfaces. Produces high-quality technical solutions that are sustainable by utilising approved delivery frameworks and using industry best practises. Contribute to complex delivery planning by providing guidance and oversight to ensure that technical deliveries are aligned with engineering direction and strategy. Have the ability to constructively challenge the status quo, while influencing stakeholders at various levels. Collaborate with peers and help grow capabilities within the squad and across the crew. Essential Skills Hands-on experience with 3+ years in Java and Spring/Spring Boot essential REST APIs including creation of Open API specifications essential Knowledge on API Gateway would be beneficial but not essential Experience in building modern microservices architecture Cloud platforms: AWS services is preferred Configuration as Code to manage your application configuration Source control systems (Git), SAST/DAST, and with CI/CD toolsets Sound understanding of application and system security best practices Education Qualifications Bachelor’s degree/master’s degree in engineering in Computer Science/Information Technology or any similar stream If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 29/08/2025

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0 years

0 Lacs

Gurgaon

On-site

Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role Principal Consultant - Python Automation We are seeking a highly skilled Python Automation Developer to join our team. Key Responsibilities: Understand the need of the requirement beyond its face value, design a proper machine-executable automation solution. Implement the re-useable solution following best practice, and delivery the automation results on time Maintaining, troubleshooting, and optimise existing solution. Collaborate with various disciplinary teams to align automation solution to boarder engineering community. Documentation. Qualifications we seek in you! Minimum Qualifications Bachelor's or equivalent Windows / Linux Operation systems basic knowledge: file systems/ list directories/ change files / configurations/ logs/ environments setup / permissions(ssh/scp) / processes / IDE Command line programming (usage of powershell & bash shell) Python coding technique. Object programming design / Pandas / processes / http requests like protocols SQL technologies. (best in postgresql ) : OLTP/ OLAP /Join/Group/aggregation/windows functions etc. git usage. understand version control systems, concepts like git branch/pull request/ commit / rebase/ merge SQL Optimization is a plus. understanding the SQL execution plan and how to optimize it. Good understand and experience in data structure related development. Preferred Qualifications: Docker is a plus. understanding about the images/container concepts Kubernetes is a plus. understanding the concepts and theory of the k8s, especially pods / env etc. Argo workflow / airflow is a plus. RobotFramework is a plus. Kafka is a plus. understand the concept for kafka, and event driven method. Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Principal Consultant Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Aug 7, 2025, 7:01:48 PM Unposting Date Ongoing Master Skills List Digital Job Category Full Time

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10.0 years

0 Lacs

Gurgaon

Remote

Job description About this role BlackRock, Inc. seeks a highly skilled and experienced M365 Architect/Engineer to join our team. The ideal candidate will have a robust background in designing, implementing, and maintaining Microsoft 365 solutions, specializing in Exchange. The candidate should excel independently and as part of a team, possessing excellent communication and problem-solving skills. This role involves close collaboration with various IT teams, product managers, and business partners to deliver outstanding user and technology experiences consistently. Responsibilities: Design and implement Microsoft 365 solutions that meet business requirements, including Exchange, SharePoint, Teams, Power Platform, and related technologies. Develop and maintain comprehensive technical documentation. Oversee platform documentation and governance development. Build and manage the M365 testing environment to evaluate new capabilities and production changes. Provide technical guidance and support to team members. Collaborate with cross-functional teams to ensure successful project delivery. Stay current with the latest Microsoft 365 technologies and trends. Design and implement technical solutions based on end-user and documented requirements. Demonstrate strong analytical, troubleshooting, and problem-solving skills. Exhibit strong technical writing and documentation skills. Research, analyze, recommend, and implement new software, hardware, tools, systems, and processes to enhance collaboration experiences. Microsoft 365 Groups Management: Microsoft 365 Groups within the organization Custom Reports: design, implement, and maintain custom reports Audit logging: enable audit logging for resilient, secure systems Ability to troubleshoot end user devices, Windows, Mac, and Mobile Qualifications: 10+ years of professional experience 7+ years of experience with Exchange on-premises or online. 5+ years of experience designing, implementing, maintaining, and supporting Microsoft 365 business solutions, including Teams, Bookings, and related technologies. PowerShell experience is a requirement. Strong knowledge of Graph, JavaScript, and Python. Familiarity with Azure DevOps. Experience with Microsoft 365 security and compliance features. Excellent communication and problem-solving skills. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law. Job Requisition # R255732

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5.0 years

3 - 4 Lacs

Gurgaon

On-site

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurgaon, Haryana, India; Hyderabad, Telangana, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience in project management. Preferred qualifications: 3 years of experience in troubleshooting or triaging Demand Generation Campaign. Experience in account/campaign management, technical troubleshooting, or customer support. Experience in data analysis, dashboards creation and identification of product and business insights. Experience in Ads escalations (i.e., handling customer communications, filing bugs to engineering, etc.). About the job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video. Responsibilities Prioritize and deliver outstanding customer service throughout the customer journey, troubleshooting and resolving issues interacting directly with Google's advertisers (if required) and business teams, agencies, and partners. Apply in-depth product expertise solving technical customer issues, escalations, and carrying out projects. Analyze data and generate insights to create action plans to solve issues at the root cause for our customers focusing on knowledge management, operational improvements, account reviews and product adoption. Partner with business and other cross-functional partner teams to own and continuously improve the customer journey, resolve issues, and understand customer pain points. Share insights and provide expertise to our partner teams to support product and process improvements. Oversee the development, maintenance, and delivery of knowledge management resources and training programs to ensure customer support agent competency. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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0.0 - 4.0 years

2 - 4 Lacs

Gurgaon

Remote

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. Job Description Responsible to handle all Access Management & troubleshooting tasks. Responsible to fulfill client access requirements with accuracy. Provide help in resolving technology / troubleshooting support issues. Provides effective customer service in a 24X7X365 production environment (rotating on-call and holiday support may be required. Utilizes soft skills and troubleshooting skills to resolve client issues and questions. Asks probing questions to gather relevant information on routine and complex calls. Uses effective listening skills to develop understanding of client questions or issues. Documents, tracks and monitors client incidents in ticketing system to ensure a timely resolution. Prioritizes and escalates support incidents and requests based on business impact and documented guidelines. Maintains passwords, data integrity and file system security for the desktop environment. May participate in development of information technology and infrastructure projects.• May have expertise in commonly used business applications. May handle phone and email assistance as well. Skill in troubleshooting and using diagnostic tools for client accessibility problems to applications and network (e.g., resetting password, bouncing PU, resetting remote devices. REQUIRED EDUCATION & Experience: Any graduation or Post Graduation in IT domain Sound technical knowledge in Identity and Access Management Good Communication skills (Can work on calls) Experience Range – 0 to 4 Years What we offer you A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities – FIS is your final career step! A competitive salary and benefits A variety of career development tools, resources and opportunities With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index. FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

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0 years

1 - 4 Lacs

Gurgaon

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Payroll(HCM). Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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0 years

1 - 2 Lacs

Gurgaon

On-site

Key Responsibilities: 1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices.

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8.0 years

30 - 38 Lacs

Gurgaon

Remote

Role: AWS Data Engineer Location: Gurugram Mode: Hybrid Type: Permanent Job Description: We are seeking a talented and motivated Data Engineer with requisite years of hands-on experience to join our growing data team. The ideal candidate will have experience working with large datasets, building data pipelines, and utilizing AWS public cloud services to support the design, development, and maintenance of scalable data architectures. This is an excellent opportunity for individuals who are passionate about data engineering and cloud technologies and want to make an impact in a dynamic and innovative environment. Key Responsibilities: Data Pipeline Development: Design, develop, and optimize end-to-end data pipelines for extracting, transforming, and loading (ETL) large volumes of data from diverse sources into data warehouses or lakes. Cloud Infrastructure Management: Implement and manage data processing and storage solutions in AWS (Amazon Web Services) using services like S3, Redshift, Lambda, Glue, Kinesis, and others. Data Modeling: Collaborate with data scientists, analysts, and business stakeholders to define data requirements and design optimal data models for reporting and analysis. Performance Tuning & Optimization: Identify bottlenecks and optimize query performance, pipeline processes, and cloud resources to ensure cost-effective and scalable data workflows. Automation & Scripting: Develop automated data workflows and scripts to improve operational efficiency using Python, SQL, or other scripting languages. Collaboration & Documentation: Work closely with data analysts, data scientists, and other engineering teams to ensure data availability, integrity, and quality. Document processes, architectures, and solutions clearly. Data Quality & Governance: Ensure the accuracy, consistency, and completeness of data. Implement and maintain data governance policies to ensure compliance and security standards are met. Troubleshooting & Support: Provide ongoing support for data pipelines and troubleshoot issues related to data integration, performance, and system reliability. Qualifications: Essential Skills: Experience: 8+ years of professional experience as a Data Engineer, with a strong background in building and optimizing data pipelines and working with large-scale datasets. AWS Experience: Hands-on experience with AWS cloud services, particularly S3, Lambda, Glue, Redshift, RDS, and EC2. ETL Processes: Strong understanding of ETL concepts, tools, and frameworks. Experience with data integration, cleansing, and transformation. Programming Languages: Proficiency in Python, SQL, and other scripting languages (e.g., Bash, Scala, Java). Data Warehousing: Experience with relational and non-relational databases, including data warehousing solutions like AWS Redshift, Snowflake, or similar platforms. Data Modeling: Experience in designing data models, schema design, and data architecture for analytical systems. Version Control & CI/CD: Familiarity with version control tools (e.g., Git) and CI/CD pipelines. Problem-Solving: Strong troubleshooting skills, with an ability to optimize performance and resolve technical issues across the data pipeline. Desirable Skills: Big Data Technologies: Experience with Hadoop, Spark, or other big data technologies. Containerization & Orchestration: Knowledge of Docker, Kubernetes, or similar containerization/orchestration technologies. Data Security: Experience implementing security best practices in the cloud and managing data privacy requirements. Data Streaming: Familiarity with data streaming technologies such as AWS Kinesis or Apache Kafka. Business Intelligence Tools: Experience with BI tools (Tableau, Quicksight) for visualization and reporting. Agile Methodology: Familiarity with Agile development practices and tools (Jira, Trello, etc.) Job Type: Permanent Pay: ₹3,000,000.00 - ₹3,800,000.00 per year Benefits: Work from home Experience: Data Engineering: 6 years (Required) Python: 3 years (Required) Pyspark/Spark: 3 years (Required) AWS: 5 years (Required) Work Location: In person

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1.0 - 3.0 years

3 - 5 Lacs

Gurgaon

On-site

Executives EXL/E/1443862 ServicesGurgaon Posted On 08 Aug 2025 End Date 22 Sep 2025 Required Experience 1 - 3 Years Basic Section Number Of Positions 1 Band A1 Band Name Executives Cost Code D012572 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 300000.0000 - 500000.0000 Complexity Level Not Applicable Work Type Hybrid – Working Partly From Home And Partly From Office Organisational Group Analytics Sub Group Banking & Financial Services Organization Services LOB Banking & Financial Services SBU Analytics Country India City Gurgaon Center EXL - Gurgaon Center 38-B Skills Skill POWER AUTOMATE POWER BI POWER ANALYSIS Minimum Qualification ANY GRADUATE Certification No data available Job Description We are looking for an enthusiastic Power Platform Developer (Fresher) who is eager to start their career in low-code/no-code development using Microsoft Power Platform tools like Power Apps , Power Automate , and Power BI . This is a great opportunity to work with experienced professionals and grow your skills in a high-impact technical role. Key Responsibilities: Assist in the design and development of business applications using Power Apps (Canvas and Model-driven) Help create automation flows using Power Automate (Cloud and Desktop) Support the development of reports and dashboards in Power BI Work with the team to gather requirements and understand business needs Participate in troubleshooting and basic support for Power Platform solutions Learn and stay updated on new features and tools within the Power Platform ecosystem Document your work and follow best practices in development Qualifications: Bachelor's degree in Computer Science, IT, or a related field (or final-year students can apply) Basic understanding of application development concepts Exposure to Power Apps , Power Automate , or Power BI (via academic projects or self-learning) is a plus Strong problem-solving and logical thinking skills Willingness to learn and work in a collaborative team environment Good communication skills Nice to Have (Not Mandatory): Familiarity with Microsoft 365 or Dataverse Awareness of low-code platforms or prior experience with basic automation tools Knowledge of any programming language like JavaScript, C#, or Python Certifications in Power Platform (PL-100, PL-200, etc.) are a bonus Workflow Workflow Type L&S-DA-Consulting

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0.0 - 2.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Overview Annalect India is an Analyst - Budget Project Management seeking with strong domain knowledge to support the AR and Billing functions under Finance Operations. This might be a great fit for you if you would like to be part of a growing team. You will be closely working with our Global Agency Finance teams. Shift Timing : 06:30 PM - 03:30 AM (Night shift) Mode : Hybrid (3 days from office in a week) Location : Hyderabad / Gurugram About Omnicom Global Solutions Omnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services to over 5,000 clients in more than 70 countries. Omnicom Global Solutions India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management. Responsibilities Client & Agency Service: Serve as a liaison between the client’s budget management group and the client team(s) to help coordinate projects across the business Support client relationships by generating reports and troubleshooting to meet client and Budget Project expectations Act as the primary support role for all items related to client billing Provide core support for ensuring timely receipt of client payment Track and maintain clear records of billing activity Generate billing files and upload them to the client's financial system Develop and maintain regular cashflow reports to summarize the state of the account Develop and maintain agency and client forecasting files Assist in deliverables related to audit compliance Enforce operations policies and best practices across the business Monitor client teams’ billing practices to ensure they are in accordance with client obligations Qualifications This may be the right role for you if you have. Bachelors or Post Graduate Degree in accounting or finance with 0-2 years of experience. Proficient in Advanced Excel and ability to quickly learn any new ERP Flexibility to take up new assignments and not limit oneself to specific set of activities Flexible and Result Oriented with Strong Written & Oral Communication Skills Strong problem-solving skills, including ability to effectively address any issue Experience in Microsoft Dynamics AX, MediaOcean, and Hyperion Financial Management tool is a plus

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4.0 years

8 - 12 Lacs

Jamshedpur

On-site

To be a successful MES (Manufacturing Execution System) developer, you need a blend of technical skills, including proficiency in programming languages like Java, C#, Python, and SQL, along with knowledge of MES software, ERP systems, and industrial automation systems like PLCs and SCADA. Here's a more detailed breakdown of the key skill sets: Technical Skills: Programming Languages: SQL: Proficiency in these languages is crucial for developing and customizing MES applications. Other Languages: Depending on the specific MES software, familiarity with other languages like XML, VBScript, or .NET might be required. MES Software & Systems: MES Software : Experience with specific MES platforms (e.g., Avea, GE, Emerson. Rockwell FactoryTalk Production Suite, SAP, etc.) is highly valued. ERP Systems: Understanding how MES integrates with ERP systems (e.g., SAP, Oracle) is essential. SCADA & PLCs: Knowledge of industrial automation systems, including SCADA (Supervisory Control and Data Acquisition) and PLCs (Programmable Logic Controllers), is crucial for understanding the manufacturing environment. Databases: SQL Databases: Strong SQL skills are needed for data management, querying, and reporting within the MES system. Other Databases: Familiarity with other database technologies might be beneficial depending on the MES platform. Scripting & Reporting: Scripting: Ability to write scripts for automating tasks and customizing the MES system. Report Generation: Experience with generating reports and dashboards to monitor manufacturing performance. API Integration & System Connectivity: APIs: Knowledge of APIs and their use for integrating MES with other systems. System Connectivity : Understanding how to connect MES with various devices and systems (e.g., sensors, PLCs, ERP). Troubleshooting & Debugging: Troubleshooting : Ability to diagnose and resolve issues within the MES system. Debugging : Experience with debugging MES software and applications. Industry Knowledge: Manufacturing Processes: Understanding of different manufacturing processes and industries (e.g., pharmaceutical, automotive, food & beverage). Industry Compliance Standards : Familiarity with industry-specific compliance standards (e.g., GMP for pharmaceuticals). Soft Skills: Communication : Strong communication skills are crucial for collaborating with engineers, operators, and other stakeholders. Problem-Solving: Ability to identify and solve complex problems within the manufacturing environment. Adaptability : Willingness to learn new technologies and adapt to changing requirements. Teamwork: Ability to work effectively in a team environment. Time Management: Ability to manage multiple tasks and projects effectively. Job Type: Full-time Pay: ₹70,000.00 - ₹100,000.00 per month Benefits: Health insurance Provident Fund Education: Bachelor's (Preferred) Experience: MES Development: 4 years (Preferred) Location: Jamshedpur, Jharkhand (Preferred) Work Location: In person

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