56558 Troubleshooting Jobs - Page 7

Are you… Interested in working for an international and diverse company? Looking to use your troubleshooting skill? Interested in developing your career in a leading packaging and printing industry? If so, read on! Esko (https://www.esko.com/en/company/about-esko) , a Veralto company, is a global provider of integrated software and hardware solutions that accelerate the go-to-market process of packaged goods. Our products empower teams to support and manage the packaging design and print processes for brand owners, retailers, pre-media and trade shops, manufacturers, and converters to provide the most innovative, integrated platform and comprehensive portfolio of tools that intelligently digitize, connect, automate, and accelerate the concept to market processes for every packaged product. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment. We recognize that people come with a wealth of experience and talent. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. The Senior Solution Architect is responsible for the end-to-end design of enterprise software implementations. Provide coaching on assessing the business impact versus effort. Collaborate with other senior solution architects to define the overall framework and standards for our solutions. Monitor and evaluate the outcome and effectiveness of the solutions on the business operations. Will be working on a Hybrid Model (Quarterly visit to Bangalore office) In This Role, a Typical Day Will Look Like: Understand and Design the integration Write Custom Scripts and API and Middleware solutions Create and Provide data migration requirment Strong Problem skills and troubleshooting The Essential Requirements Of The Job Include: Lead the end-to-end design of enterprise software implementations with an emphasis on the business impact and value. Provide coaching on assessing the business impact versus effort and prioritizing different functional requests based on the impact-effort analysis Collaborate with other senior solution architects to define the overall framework and standards for our solutions Create and implement software systems using our product, best practices, and services, ensuring they meet the requirements of scalability, performance, and maintainability Monitor and evaluate the outcome and effectiveness of the solutions on the business operations Identify, manage, and mitigate technical risks and issues, and communicate them to the relevant stakeholders Ensure the quality and consistency of the solutions, and adhere to our SILC standards and best practices and help in improving our quality practices Stay updated with the latest product releases and emerging solutions and help in creating training materials for juniors Provide thought leadership and consultancy to senior management, customers, and internal teams Mentor and coach solution architects and other team members Play the role of Scrum master to monitor projects Ensure quality assurance and QMS compliance by following the standard operating procedures (SOPs), best practices, and UX guidelines Provide guidance, feedback, and training to the solution architects and development teams Break down high-level objectives into specific software development tasks and follow through on their execution High level understating and reviewing of epics and user stories. Breaking down of user stories to development tasks and estimating those stories Create feasibility analysis and provide accurate effort estimates. Ownership to develop plan and deliver to meet schedule and quality expectation of product owner Write code that is easy to understand and fits with existing patterns Conduct peer code reviews and perform unit and integration testing Implement unit testing, documentation of API, integration testing, deployment approach, and maintain programming documentation which include commenting code and user guides Analyze, debug and solve complex technical issues and customer escalations Provide status updates, and produce high quality deliverables in a timely manner Communicate and interact effectively with team members, product owner, QA, support, and other departments within Esko Expertise in Esko products and services, as well as industry standards and best practices (relating to WebCenter, MediaBeacon, Automation Engine) Packaging domain experience is considered a plus The Essential Requirements Of The Job Include: 8 - 11 total experience in total and Minimum 4 years of Development experience Strong in technologies like Javascript, ETL, SQL, API, web services, Jira Strong Communication . At Esko (https://jobs.veralto.com/global/en/esko) , a Veralto Company (https://www.veralto.com/who-we-are/) , innovation comes in every color and never in the same package. Join Esko and see how diversity of people and thought fuels a career journey like no other. Create unique technology solutions for the packaging value chain, bring new ideas to life, make and influence decisions, and experience career growth, rewards, and recognition in our global Packaging & Color organizations. Esko is proud to be a Product Quality & Innovation company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification _ _ segments all united by a powerful purpose: Safeguarding the World’s Most Vital Resources. At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. If you’ve ever wondered what’s within you, there’s no better time to find out. Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (https://www.veralto.com/our-companies/) , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral. Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. Show more Show less

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Location :- India – Hyderabad / PAN India rate :- up to 60K Experience:- 5 to 8 years JD Network Engineer: 5-10 years of Working experience on Routers and Switches - Design, installation, configuration, upgrades and operations . Troubleshoot and resolve Network issues, including connectivity, performance and security issues. Collaborate with cross-functional teams to integrate Network Devices with existing infrastructure. Industry certifications such as CCNA/CCNP or equivalent preferred. Proficiency in network protocols and standards including TCP/IP, DHCP,DNS,VRRP,SNMP, STP/RSTP, VLANS, Routing protocols(ISIS/OSPF/BGP). Excellent Communication skills. ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏ Mandatory Skills: Cisco Routing and Switching. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

1. Design and develop refrigeration systems and components (compressors, condensers, evaporators, expansion valves, piping layouts, etc.) 2. Perform thermal and fluid flow calculations, including heat load and pressure drop analysis. 3. Select appropriate refrigerants, components, and materials based on performance, cost, and regulatory requirements. 4. Create and modify 2D and 3D CAD models and detailed engineering drawings using software like AutoCAD or SolidWorks. 5. Ensure designs meet applicable industry standards (ASHRAE, ISO, UL, etc.) and environmental regulations (EPA, F-Gas, etc.). 6. Collaborate with cross-functional teams, including electrical engineers, project managers, and manufacturing personnel. 7. Support prototype testing, validation, and troubleshooting of refrigeration systems. 8. Document engineering calculations, design reviews, and technical reports. 9. Continuously improve designs for cost, reliability, manufacturability, and energy efficiency. 10. Good understanding of design, development and validation of Vapor compression systems and Component level design simulation using tools for heat exchangers, metering devices etc 11. To have an interface with outside vendors for component selection, manufacturing, and assembly. 12. Design verifications / debugging / design validation to be done to satisfy the end user requirements 13. Minimum understanding of alternative refrigeration technologies (Thermoelectric, Absorption systems, Sterling engines etc.) 14. Being updated with the latest manufacturing techniques and drawing standards liaising with other departments to ensure that the required information is available when needed and customer requests are dealt with in a timely manner. Soft Skills  Good Communication skills  Leadership  Teamwork  Interpersonal skills  Ability to work in fast-paced, high-pressure environment  Focused on results Job Types: Full-time, Permanent, Fresher Pay: ₹12,418.44 - ₹25,411.07 per month Work Location: In person

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Gurugram, Haryana, India; Hyderabad, Telangana, India . Minimum qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience in working with digital media or digital marketing/advertising solutions, implementing and measuring campaigns and providing client solutions. 1 year of experience working in customer relationship development, account management, media consulting, or a related role. Preferred qualifications: Experience in optimizing and troubleshooting products or services. Knowledge of Media landscape and Google’s advertising solutions or related digital advertising campaigns and platforms. Knowledge of Display and Video 360 (DV360) Programmatic platforms and products, the performance advertising market, or online ads landscape. Ability to work with cross-functional teams. Ability to present a data motivated approach when proposing solutions, providing insights to customers. Ability to create programs to drive performance (e.g., product adoption plans, campaign optimization syncs). About the job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video. Responsibilities Build knowledge about digital marketing/advertising, Google products, participants offerings, and industry vertical and stay current in the advertising environment and engaging landscape through required training and other resources. Develop growth plans for advertisers through collaboration with industry managers from in-market cross-functional teams. Create and support multi-product solution promotions and collaborate with in-market business teams to create a growth strategy for advertisers. Draw insights from data analysis, provide data motivated recommendations to customers and leadership based on analysis. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: HRO. Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Be a part of a team that’s ensuring Dell Technologies' product integrity and customer satisfaction. Our IT Software Engineer team turns business requirements into technology solutions by designing, coding and testing/debugging applications, as well as documenting procedures for use and constantly seeking quality improvements. Join us to do the best work of your career and make a profound social impact as a Software Engineer 2-IT on our Software Engineer-IT Team in Hyderabad What you’ll achieve As an IT Software Engineer, you will deliver products and improvements for a changing world. Working at the cutting edge, you will craft and develop software for platforms, peripherals, applications and diagnostics — all with the most sophisticated technologies, tools, software engineering methodologies and partnerships. You will: Work with complicated business applications across functional areas Take design from concept to production, which may include design reviews, feature implementation, debugging, testing, issue resolution and factory support Manage design and code reviews with a focus on the best user experience, performance, scalability and future expansion Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements Strong experience in scripting languages like Bash, Python, or Groovy for automation. Working experience of Git-Based workflows and understanding of CI/CD pipelines, runners, and YAML configuration. Hands-on experience with Docker/Kaniko , Kubernetes and microservice-based deployments. Strong knowledge with GitLab, Ansible, Terraform, and monitoring tools like Prometheus and Grafana. Experience troubleshooting deployment or integration issues and optimize CI/CD pipelines efficiently Desirable Requirements 3 to 5 years of experience in software/coding/IT software Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 30-July-25 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Job ID: R270155

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ͏ ͏ ͏ ͏ Mandatory Skills: Desktop Support. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: DataBricks - Data Engineering. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Description: Essential Job Functions: Provide technical support in infrastructure services, responding to issues and assisting in tasks. Contribute to infrastructure projects and tasks under supervision. Participate in the monitoring and basic troubleshooting of infrastructure systems. Work with the team to address infrastructure-related challenges and meet departmental needs. Support the development of infrastructure documentation, including incident logs and records. Continue to develop and enhance technical skills. Apply problem-solving abilities to address infrastructure issues. Follow established best practices and standards in infrastructure service delivery. Basic Qualifications: Bachelor's degree in a relevant field or equivalent combination of education and experience Typically, 2+ years of relevant work experience Proven experience in infrastructure technology analysis Proficiencies in data analysis and problem-solving A continuous learner that stays abreast with industry knowledge and technology Other Qualifications: An advanced degree in a relevant field is a plus Relevant certifications, such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect, are a plus Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Team Leaders Performance review HR Hiring and employee engagement and retention Training Team Capability development Technical Lead Training, issue escalation/ resolution External Client Query Resolution Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Process Knowledge - Knowledge of assigned process, tools and systems - Foundation to Competent Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognized within the entire organization. Behavioral Competencies Collaborative working Problem solving and decision making Attention to Detail Execution Excellence Client (Internal) Centricity Effective Communication Deliver No. Performance Parameter Measure 1. Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2. Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Geographic Info. Systems(Car support). Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

General information Country India State Telangana City Hyderabad Job ID 45031 Department Development Description & Requirements We are looking for a SQL Developer with 2–4 years of experience to join our team and support data-driven projects. The ideal candidate will have strong SQL skills and a basic understanding of system integration. Experience with Infor ION is a plus. Key Responsibilities: Write and optimize SQL queries, scripts, and stored procedures. Support data extraction, transformation, and reporting needs. Collaborate with cross-functional teams to understand data requirements. Ensure data integrity and performance across systems. Assist with integration or automation tasks as needed. Required Skills: 2–4 years of hands-on experience with SQL (including complex joins, functions, and performance tuning). Understanding of relational databases (e.g., MS SQL Server, Oracle, PostgreSQL). Strong problem-solving and troubleshooting abilities. Clear written and verbal communication skills. Nice to Have: Exposure to Infor ION (e.g., ION Desk, Mapper, Workflows) or similar integration platforms. Familiarity with XML, JSON, or API-based data exchange. Experience with basic scripting (Python, PowerShell, etc.). Understanding of enterprise data flows or system integrations. About Infor Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

Company: Kanerika Inc Website: Visit Website Business Type: Startup Company Type: Product & Service Business Model: B2B Funding Stage: Pre-seed Industry: IT Services Job Description Roles and Responsibilities : The Jr .NET Data Engineer will be responsible for designing and developing scalable backend systems using .NET Core, Web API, and Azure-based data engineering tools like Databricks, MS Fabric, or Snowflake. They will build and maintain data pipelines, optimize SQL/NoSQL databases, and ensure high-performance systems through design patterns and microservices architecture. Strong communication skills and the ability to collaborate with US counterparts in an Agile environment are essential. Experience with Azure DevOps, Angular, and MongoDB is a plus. Technical Skills Strong hands-on experience on C#, SQL Server, OOPS Concepts, Micro Services Architecture. At least one-year hands-on experience on .NET Core, ASP.NET Core, Web API, SQL, No SQL, Entity Framework 6 or above, Azure, Database performance tuning, Applying Design Patterns, Agile. Net back-end development with data engineering expertise. Must have experience with Azure Data Engineering, Azure Databricks, MS Fabric as data platform/ Snowflake or similar tools. Skill for writing reusable libraries. Excellent Communication skills both oral & written. Excellent troubleshooting and communication skills, ability to communicate clearly with US counter parts What we need? Educational Qualification: B.Tech, B.E, MCA, M.Tech. Work Mode: Must be willing to work from the office (onsite only). Nice To Have Knowledge on Angular, Mongo DB, NPM and Azure Devops Build/ Release configuration. Self – Starter with solid analytical and problem- solving skills. This is an experienced level position, and we train the qualified candidate in the required applications. Willingness to work extra hours to meet deliverables. Show more Show less

Company: Keka HR Website: Visit Website Business Type: Startup Company Type: Product Business Model: B2B Funding Stage: Series A Industry: HRMS Salary Range: ₹ 10-25 Lacs PA Job Description About the Role We are looking for a highly skilled Site Reliability Engineer (SRE) to lead the implementation and management of our observability stack across Azure-hosted infrastructure and .NET Core applications. This role will focus on configuring and managing Open Telemetry, Prometheus, Loki, and Tempo, along with setting up robust alerting systems across all services — including Azure infrastructure and MSSQL databases. You will work closely with developers, DevOps, and infrastructure teams to ensure the performance, reliability, and visibility of our .NET Core applications and cloud services. Key Responsibilities Observability Platform Implementation: Design and maintain distributed tracing, metrics, and logging using OpenTelemetry, Prometheus, Loki, and Tempo. Ensure complete instrumentation of .NET Core applications for end-to-end visibility. Implement telemetry pipelines for application logs, performance metrics, and traces. Monitoring & Alerting Develop and manage SLIs, SLOs, and error budgets. Create actionable, noise-free alerts using Prometheus Alertmanager and Azure Monitor. Monitor key infrastructure components, applications, and databases with a focus on reliability and performance. Azure & Infrastructure Integration: Integrate Azure services (App Services, VMs, Storage, etc.) with the observability stack. Configure monitoring for MSSQL databases, including performance tuning metrics and health indicators. Use Azure Monitor, Log Analytics, and custom exporters where necessary. Automation & DevOps Automate observability configurations using Terraform, PowerShell, or other IaC tools. Integrate telemetry validation and health checks into CI/CD pipelines. Maintain observability as code for repeatable deployments and easy scaling. Resilience & Reliability Engineering: Conduct capacity planning to anticipate scaling needs based on usage patterns and growth. Define and implement disaster recovery strategies for critical Azure-hosted services and databases. Perform load and stress testing to identify performance bottlenecks and validate infrastructure limits. Support release engineering by integrating observability checks and rollback strategies in CI/CD pipelines. Apply chaos engineering practices in lower environments to uncover potential reliability risks proactively. Collaboration & Documentation: Partner with engineering teams to promote observability best practices in .NET Core development. Create dashboards (Grafana preferred) and runbooks for system insights and incident response. Document monitoring standards, troubleshooting guides, and onboarding materials. Required Skills And Experience 4+ years of experience in SRE, DevOps, or infrastructure-focused roles. Deep experience with .NET Core application observability using OpenTelemetry. Proficiency with Prometheus, Loki, Tempo, and related observability tools. Strong background in Azure infrastructure monitoring, including App Services and VMs. Hands-on experience monitoring MSSQL databases (deadlocks, query performance, etc.). Familiarity with Infrastructure as Code (Terraform, Bicep) and scripting (PowerShell, Bash). Experience building and tuning alerts, dashboards, and metrics for production systems. Preferred Qualifications Azure certifications (e.g., AZ-104, AZ-400). Experience with Grafana, Azure Monitor, and Log Analytics integration. Familiarity with distributed systems and microservice architectures. Prior experience in high-availability, regulated, or customer-facing environments. Show more Show less

Company Description Shadowfax is India's fastest-growing end-to-end fully integrated logistics provider, serving multiple categories such as E-commerce, Direct-to-Consumer, Hyperlocal & Quick commerce, and Personal Courier. With a network spanning 2500+ cities and over 16000 pin codes, Shadowfax offers a one-stop solution for merchants to deliver to customers. As India's largest crowdsourced last-mile delivery platform, they've successfully shipped over 1 billion orders. Their personal courier service, Flash by Shadowfax, ensures speedy, reliable, and affordable city delivery services. Shadowfax is also committed to sustainability, utilizing an electric vehicle fleet and eco-friendly solutions to reduce carbon footprints. Role Description This is a full-time on-site role based in Bengaluru for an Information Technology Executive. The Information Technology Executive will be responsible for managing IT operations and providing technical support. This includes troubleshooting, network administration, and ensuring the smooth operation of all IT systems. The role involves maintaining the company's IT infrastructure and supporting end-users with their technical needs. Qualifications Experience in Troubleshooting and providing Technical Support Skills in Network Administration and managing Information Technology systems Knowledge in IT Operations and ensuring seamless infrastructure management Excellent problem-solving and critical-thinking abilities Strong communication skills and the ability to work collaboratively Engineering in Information Technology, Computer Science, or a related field Show more Show less

Experience: 7 to 10 years Location: Delhi Job code: 101245 Posted on: Jun 16, 2025 About Us: AceNet Consulting is a fast-growing global business and technology consulting firm specializing in business strategy, digital transformation, technology consulting, product development, start-up advisory and fund-raising services to our global clients across banking & financial services, healthcare, supply chain & logistics, consumer retail, manufacturing, eGovernance and other industry sectors. We are looking for hungry, highly skilled and motivated individuals to join our dynamic team. If you’re passionate about technology and thrive in a fast-paced environment, we want to hear from you. Job Summary : We are seeking a highly skilled and experienced Multi-Channel Foundation for Utilities (MCFU) Specialist with a deep understanding of SAP IS-U (Industry-Specific Utilities) and at least 6 years of relevant experience. The ideal candidate will be responsible for developing, implementing, and supporting multi-channel customer interaction solutions within the SAP environment. You will play a critical role in ensuring seamless customer engagement across web, mobile, and self-service channels while driving innovation and operational excellence. Key Responsibilities : MCFU Configuration: Design, configure, and maintain the Multi-Channel Foundation for Utilities (MCFU) to enable omnichannel customer engagement. Integration with SAP IS-U and CRM Technical: Ensure seamless integration between MCFU and SAP IS-U and CRM technical for managing customer interactions related to billing, payments, service orders, and meter data. Customer Engagement Channels: Develop and support multi-channel solutions (web portals, mobile apps, self-service kiosks, and call centres) to enhance the customer experience. Web and Mobile Interface Development: Collaborate with development teams to implement web and mobile interfaces using SAP Fiori or SAP UI5 for customer self-service. Billing and Payments: Ensure accurate and real-time data synchronization for billing, invoicing, and payment-related activities across multiple channels. Customer Notifications: Configure and manage automated notifications (SMS, email, and app-based) for service requests, billing, and outage management. Process Improvement: Identify and implement improvements to streamline customer interactions, reduce turnaround time, and enhance service levels. Master Data Management: Maintain customer master data integrity across multiple channels and ensure proper synchronization with SAP IS-U. Issue Resolution: Troubleshoot and resolve issues related to customer interactions, MCFU configurations, and channel integration. User Training and Support: Provide training and ongoing support to end users for efficient utilization of multi-channel solutions. Security and Compliance: Ensure customer data privacy and security compliance with industry standards and regulations. Role Requirements and Qualifications : Bachelor’s degree in Information Technology, Computer Science, or a related field. 7+ years of experience in SAP IS-U and MCFU roles, with hands-on experience in multi-channel customer engagement solutions. Full-cycle implementation or upgrade experience with SAP MCFU and IS-U, covering design, configuration, testing, and go-live support. Strong knowledge of SAP IS-U Customer Service (CS), Billing, and Device Management modules. Expertise in configuring Multi-Channel Foundation for Utilities (MCFU) to support web and mobile channels. Hands-on experience with SAP Fiori, SAP UI5, OData Services, and web services (SOAP/REST). Experience in integrating customer portals and self-service solutions with SAP IS-U. Knowledge of SAP S/4HANA, SAP HANA, and utilities industry processes is a plus. Proficiency in configuring and managing customer notifications, including SMS, email, and mobile alerts. Familiarity with services order management and disconnection/reconnection process in SAP IS-U. Strong troubleshooting and debugging skills in multi-channel and SAP environments. Understanding of data security protocols and data protection regulations (e.g., GDPR). Soft Skills: Excellent problem-solving and analytical skills. Strong communication and collaboration abilities to work with cross-functional teams and stakeholders. Detail-oriented with a customer-centric approach. Adaptability to changing requirements and dynamic environments. Ability to manage multiple priorities and deadlines. Why Join Us: Opportunities to work on transformative projects, cutting-edge technology and innovative solutions with leading global firms across industry sectors. Continuous investment in employee growth and professional development with a strong focus on up & re-skilling. Competitive compensation & benefits, ESOPs and international assignments. Supportive environment with healthy work-life balance and a focus on employee well-being. Open culture that values diverse perspectives, encourages transparent communication and rewards contributions. How to Apply: If you are interested in joining our team and meet the qualifications listed above, please apply and submit your resume highlighting why you are the ideal candidate for this position.

Job Title: Storage & Backup Administrator Job Overview: We are seeking a skilled Storage & Backup Administrator to manage enterprise backup and storage systems. The role involves daily monitoring, troubleshooting, and maintenance of data backup and recovery processes in a complex, distributed IT environment. Key Responsibilities: Perform daily backup, recovery, and archival tasks using tools like Networker , VEEAM , or Commvault . Monitor backup jobs, resolve failures, and conduct data restores. Maintain backup documentation and ensure adherence to data protection policies. Manage enterprise storage systems including 3PAR, HP, NetApp, EMC . Handle LUN provisioning , SAN zoning , and fabric switch administration . Troubleshoot backup and storage issues; coordinate with vendors for hardware failures and log analysis. Apply compression and deduplication techniques to optimize storage. Provide regular reports on backup status, capacity, and performance. Eligibility: MCA/ MSc/ B.Tech/ B.E from a University/Institute recognized by Government of India or its regulatory bodies in Information Technology/ Computer Science / Electronics and Communications / Electronics and Telecommunications/ Electronics Minimum 5 years working experience in IT Environment out of which 2 years must be in management and monitoring of Enterprise storage/ backup. Job Type: Full-time Pay: ₹480,000.00 - ₹600,000.00 per year Benefits: Provident Fund Schedule: Day shift Application Question(s): What is your Current CTC? What is your Expected CTC? What is Your Notice Period? Work Location: In person

Job Title: Draughtsman Location: New Delhi Experience: 3 - 4 Years Qualification: ITI, Diploma, or Equivalent Salary: ₹25,000 – ₹30,000 per month ______________ Job Overview: We are seeking a skilled and experienced Draughtsman with 3 - 4 years of hands-on experience in technical drawing and CAD software. The ideal candidate should have a strong understanding of engineering design principles and be proficient in using CAD tools to support our design and engineering teams. ______________ Key Responsibilities: Create Technical Drawings: Develop detailed 2D and 3D drawings based on engineer and architect specifications. Use of CAD Software: Proficiently operate tools such as AutoCAD, Revit, and SolidWorks to produce layouts and models. Team Collaboration: Work closely with engineers, architects, and project managers to ensure design accuracy and clarity. Ensure Drawing Accuracy & Compliance: Review and revise drawings to comply with industry standards and project specifications. Maintain Documentation: Track and record changes, updates, and version control of all design documentation. Provide Technical Support: Assist engineering and construction teams by interpreting drawings and offering necessary clarifications. ______________ Required Skills: Proficiency in AutoCAD, Revit, SolidWorks, or similar CAD software Strong understanding of technical drawing standards and principles High attention to detail and mathematical accuracy Problem-solving mindset and technical troubleshooting abilities Excellent communication and team coordination Well-organized with the ability to manage multiple design tasks simultaneously Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person

IT Onsite Support Engineer (2-4 Years Experience) Location: Delhi, India Job Type: Full Time (5DPW) Key Responsibilities: 1) Provide onsite IT support for desktops, laptops, and mobile devices. 2) Troubleshoot and resolve hardware, software,and connectivity issues. 3) Manage IMAC (Install, Move, Add, Change) and desk-side support services. 4) Perform break-fix support for end-user devices, including replacements. 5) Deploy, manage, and maintain Windows OS, Microsoft Office, and standard applications. 6) Support and optimize SCCM (System Centre Configuration Manager), Intune, and Active Directory. 7) Administer and troubleshoot VPN, Lync, Outlook, and EUC tools. 8) Provide VIP support and serve as the primary IT contact in the absence of other teams. 9) Ensure compliance with security protocols, patch updates, and antivirus software. 10) Manage and support printers, scanners, and smart hands & feet services. 11) Analyze Service Desk calls and incidentdata to recommend training or automation improvements. Required Skills & Experience: · 2-4 years of experience in onsite IT support and end-user computing (EUC). · Proficiency in Windows OS, ServiceNow, SCCM, and Intune. · Hands-on experience with remote support tools, desktop imaging, and IT asset management. · Strong troubleshooting skills in Active Directory, network connectivity, and software deployment. · Familiarity with MAC device support, mobile device management, and VPN setup is a plus. · Ability to work independently, manage multiple tasks, and provide excellent customer support. Job Types: Full-time, Contract Contract length: 12 months Shift: Day shift Work Days: Monday to Friday Ability to commute/relocate: Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred) Location: Delhi, Delhi (Preferred) Work Location: In person

Job Description First-rate interpersonal phone skills, etiquette and work ethic. Ability to work under pressure with calmness and composure. Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures, strong attention to detail, and be able to keep organized notes. Three (3) to Five (5) years of experience in a previous technical support role. Prior knowledge or experience on Dell - Compellent product is an added advantage Networking Troubleshooting Knowledge Basic Virtualization Knowledge Storage Networking Knowledge (optional) Knowledge in Fibre Channel, iSCSI, RAID, Block/File level management and Disaster recovery would be highly beneficial Job Description - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Show more Show less

Organization: Universal Biotechnology Private Limited Open for Location: Delhi-New Delhi Position Summary: We’re seeking a dynamic Field Application Scientist to represent Universal Biotechnology extensive Elisa Kits, antibodies and reagent portfolio. Primary Responsibilities: Provide technical support and training to customers. Demonstrate and promote our products. Collaborate with the sales team to drive product adoption. Qualifications Ph.D. in a relevant life sciences or biomedical field (e.g., Molecular Biology, Immunology, Biochemistry). Hands-on experience with Elisa, antibody-based techniques, including validation, troubleshooting, and optimization. Excellent communication and interpersonal skills. Other Requirements Strong communication and presentation skills – you will interact with customers, troubleshoot experiments, and present data. Ability to bridge science and sales – you're not selling, but your goal is to support product adoption and troubleshoot use cases. Willingness to travel frequently (since it's a field role) Problem-solving mindset – critical for troubleshooting customer protocols. Please Note : Universal Biotechnology is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Job Function: The Field Application Scientist will serve as a technical liaison between Universal Biotechnology Elisa kit, antibodies and reagent portfolio and end users across academia, industry, and diagnostic labs. This role involves providing expert-level application support, conducting product demonstrations, training users, troubleshooting experimental challenges, and collaborating with the sales and product teams to drive customer satisfaction and product adoption. Schedule: Full-Time | Monday to Saturday (alternate Saturdays off, if applicable) | 09:30 AM – 6:30 PM (may vary based on field visits or training sessions) | 30–50% field travel required for customer site visits, technical support, training, and exhibitions. | Based at New Delhi, with North & East India field coverage as required. Contact to HR Deptartment We invite individuals who are interested in work with Universal Biotechnology to submit their resumes online to HR@UNIBIOTECH.IN

Operating and Maintaining Computer Systems: This includes managing hardware like CPUs, monitors, printers, scanners, and other peripherals. Software Management: This involves installing, updating, and troubleshooting operating systems, applications, and security patches. Monitoring System Performance: Computer operators observe system behavior, identifying and resolving issues like hardware malfunctions, software bugs, or network connectivity problems. Data Management: This includes regular backups to prevent data loss, organizing files and folders, and ensuring data security. Security: Implementing security measures like password protection, data encryption, and preventing unauthorized access. CONTACT -9812001068 Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Language: English (Preferred) Work Location: In person

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ͏ ͏ ͏ ͏ Mandatory Skills: Desktop Support. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

We are seeking an experienced Azure Migration Engineer to lead the migration of on-premises infrastructure and applications to Microsoft Azure. The ideal candidate will have in-depth expertise in Azure services, tools, and frameworks, with a strong capability in modernizing applications and designing future-state cloud architectures. This role demands technical leadership, hands-on proficiency with automation, and a solid understanding of enterprise-scale cloud transformation. Roles and Responsibilities Discovery and Assessment: Conduct in-depth discovery and analysis of current on-premises environments using Azure tools such as Azure Migrate , Azure Assessment and Planning Toolkit , and Azure Monitor . Provide strategic migration recommendations and roadmaps based on the assessment. Azure Services Implementation: Design and implement scalable, secure, and cost-effective solutions using Azure services such as Azure Virtual Machines , Azure Virtual Network (VNet) , Azure SQL Database , Azure Blob Storage , Azure Functions , Azure Monitor , and Azure ExpressRoute . Networking Setup: Configure secure, high-performance hybrid connectivity between on-premises and Azure using Azure ExpressRoute and Site-to-Site VPNs . Troubleshoot and optimize networking setups for minimal latency and high reliability. Automation and Infrastructure-as-Code: Utilize Terraform , ARM templates , and Bicep for infrastructure provisioning. Automate deployments and configuration management using tools like Ansible , and scripting languages such as PowerShell , Bash , and Python . Application Modernization: Refactor and re-architect legacy applications to adopt Azure App Services , Azure Kubernetes Service (AKS) , and microservices-based cloud-native designs. Improve performance, scalability, and deployment agility. Cloud Architecture Design: Define and implement target state architectures for applications and infrastructure on Azure. Ensure solutions follow Microsoft Cloud Adoption Framework (CAF) best practices, emphasizing security, scalability, and governance. Qualifications Hands-on experience in migrating on-premises workloads and applications to Microsoft Azure. Strong command of Azure services and tools for migration, infrastructure, and monitoring. Proficiency with Terraform , Ansible , PowerShell/Bash scripting , and Python . In-depth understanding of networking principles, including ExpressRoute and VPN configurations. Experience in modernizing applications using Azure-native services and containerization strategies. Expertise in designing secure, resilient, and scalable architectures on Azure. Strong troubleshooting and problem-solving abilities. BE/BTech in Computer Science, IT, or equivalent. Microsoft Azure Certifications (e.g., Azure Solutions Architect Expert , Azure Administrator Associate , Azure DevOps Engineer Expert ). Familiarity with DevOps practices , CI/CD pipelines , and tools like Azure DevOps or GitHub Actions . Experience working in Agile or Scrum-based environments.