Travel Sales Consultant

0 - 1 years

0 Lacs

Posted:2 days ago| Platform: Indeed logo

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Job Type

Full Time

Job Description

Job Description: B2C Travel Sales Executive

Company: NatureWings
Location: Mumbai Office
Department: Sales & Marketing
Employment Type: Full-time

About NatureWings

NatureWings is a leading travel company specializing in creating unforgettable travel experiences that connect people with the natural world. We curate exceptional journeys ranging from wildlife safaris and eco-adventures to serene nature retreats, helping travellers discover the beauty and wonder of our planet's most spectacular destinations.

Position Overview

We are seeking a dynamic and results-driven B2C Travel Sales Executive to join our Mumbai team. The ideal candidate will be passionate about travel, possess excellent communication skills, and have a proven track record in consumer sales. You will be responsible for driving direct-to-consumer sales, building lasting customer relationships, and contributing to our mission of making extraordinary travel experiences accessible to all.

Key ResponsibilitiesSales & Revenue Generation

  • Achieve and exceed monthly and quarterly sales targets for B2C travel packages
  • Develop and maintain a robust pipeline of potential customers through various channels
  • Convert inquiries into confirmed bookings through effective sales presentations and follow-ups
  • Upsell and cross-sell additional services such as travel insurance, visa assistance, and premium experiences

Customer Relationship Management

  • Provide exceptional customer service throughout the entire sales process
  • Understand customer travel preferences, budget constraints, and special requirements
  • Offer personalized travel recommendations based on customer needs and interests
  • Handle customer queries, concerns, and complaints with professionalism and efficiency
  • Maintain detailed customer records and interaction history in CRM systems

Product Knowledge & Consultation

  • Develop comprehensive knowledge of NatureWings' travel packages, destinations, and services
  • Stay updated on travel trends, seasonal offerings, and competitive landscape
  • Provide expert travel advice and destination insights to customers
  • Collaborate with product development team to provide customer feedback and market insights

Sales Operations

  • Process bookings, payments, and travel documentation accurately and efficiently
  • Coordinate with operations team to ensure smooth trip execution
  • Follow up with customers post-travel to gather feedback and encourage repeat business
  • Prepare regular sales reports and performance analytics

Required Qualifications Education & Experience

  • Bachelor's degree in any discipline (Travel & Tourism required)
  • Minimum 2-3 years of experience in B2C sales, preferably in travel, hospitality, or related industries
  • Proven track record of meeting or exceeding sales targets

Skills & Competencies

  • Excellent verbal and written communication skills in English and Hindi
  • Strong interpersonal and relationship-building abilities
  • Proficiency in MS Office
  • Basic knowledge of travel industry regulations, visa requirements, and booking systems
  • Strong negotiation and closing skills
  • Customer-centric mindset with problem-solving abilities

Personal Attributes

  • Passionate about travel and nature experiences
  • Self-motivated with strong drive for results
  • Ability to work under pressure and handle multiple priorities
  • Professional appearance and demeanour
  • Flexibility to work weekends and holidays as required

Preferred Qualifications

  • Knowledge of popular travel destinations and attractions
  • Multilingual capabilities (regional languages advantage)
  • Previous experience in nature/adventure travel segment

What We OfferCompensation & Benefits

  • Competitive base salary with attractive incentive structure
  • Performance-based bonuses and commission opportunities
  • Comprehensive health insurance coverage
  • Annual leave and travel benefits
  • Professional development and training opportunities

Work Environment

  • Modern office space in prime Mumbai location
  • Collaborative and supportive team culture
  • Opportunities for career advancement within a growing organisation
  • Access to familiarisation trips and travel experiences

How to Apply

Interested candidates are invited to submit their resume along with a cover letter explaining their passion for travel and sales experience. Please send your application to hr@naturewings.com with the subject line "B2C Travel Sales Executive - Mumbai."

Application Deadline: Open until filled
Expected Start Date: Immediate

NatureWings is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates regardless of race, gender, age, religion, sexual orientation, or disability status.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Paid sick time
  • Paid time off
  • Provident Fund

Ability to commute/relocate:

  • Goregaon, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Diploma (Required)

Experience:

  • Travel Sales: 1 year (Required)

Work Location: In person

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