Travel Sales Consultant

Job Title: Senior Travel Executive

Location: Gurugram

Experience Required: Minimum 1 Year in Travel Sales

Industry: Travel & Tourism

Job Overview:

We are seeking a dynamic and results-driven Senior Travel Executive with proven experience in Travel Sales, Car Rentals, Cruise and Ferry Bookings, and UK Market handling, especially through PPC (Pay-Per-Click) calls. The ideal candidate must possess excellent communication skills, a passion for customer service, and the ability to convert leads into successful sales.

Key Responsibilities:

• Handle incoming PPC leads and convert them into bookings for travel products.

• Manage and promote car rental services, cruise packages, and ferry bookings.

• Tailor-make travel itineraries based on client needs within the UK travel market.

• Maintain expert knowledge of travel destinations, fares, booking systems, and seasonal promotions.

• Provide consultation to customers on travel routes, accommodation, activities, and insurance.

• Manage post-sale client service including changes, cancellations, and travel support.

• Collaborate with internal departments and suppliers to ensure seamless service delivery.

• Achieve monthly and quarterly sales targets while maintaining a high customer satisfaction rate.

• Keep records of customer interactions and update CRM software accordingly.

Required Skills & Qualifications:

• Minimum 1+ year of experience in a travel sales role.

• Strong knowledge of UK travel market, cruise lines, car rental options, and ferry services.

• Experience in handling PPC calls and converting leads effectively.

• Excellent verbal and written communication skills in English.

• Familiarity with GDS systems, CRM tools, and travel booking platforms.

• Sales-driven attitude with strong negotiation and upselling skills.

• Ability to work in a fast-paced, target-oriented environment.

Preferred Attributes:

• Energetic and customer-focused mindset.

• Quick learner with a problem-solving approach.

• Good Communications Skills

• Flexible to work in rotational shifts or weekends if required.

Job Type: Full-time

Pay: ₹25,000.00 - ₹50,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Work Location: In person