NatureWings Holidays Limited is a Public Limited Company listed on the Bombay Stock Exchange and a Super Specialty Himalayan Destination Management Company (DMC) formed in 2014 in Kolkata with a clear vision to provide the best solution to the valued guests with their superb knowledge in the territory, hotels, and other allied services. Within a short span of time this Travel Agency in Kolkata , West Bengal has become the most respected and trusted DMC for Bhutan, Arunachal Pradesh, Sikkim, Darjeeling, Silk Route, Sandakphu, Kashmir, Ladakh, North East, Andaman, Sri Lanka, Dubai, Maldives etc. Essential Requirement: Must have personal travel experience across different circuits of Silk Route, including but not limited to: East Sikkim to Silk Route Circuit (Gangtok, Tsomgo Lake, Baba Mandir, Kupup Lake) Zuluk Circuit (Zuluk, Thambi View Point, Eagle's Nest) Nathang Valley Circuit (Nathang Valley, Jelepla Pass, Old Baba Mandir) Aritar Circuit (Aritar Lake, Mankhim, Pedong, Delo Hills) Key Requirements: Destination Knowledge: Comprehensive understanding of entire Silk Route geography and tourist locations In-depth knowledge of all tourist circuits along the Silk Route First-hand experience of different Silk Route circuits and destinations Familiarity with local attractions, culture, and tourism regulations Understanding of high-altitude destinations and seasonal accessibility Hotel Industry Knowledge: Strong knowledge of hotel properties across Silk Route destinations Understanding of hotel categories, room types, and amenities in remote locations Experience in hotel booking and rate negotiations preferred Knowledge of homestays and alternative accommodation options Language Skills: Fluent in Hindi, English, and Bengali Strong verbal and written communication abilities Ability to handle client queries in all three languages Professional Skills: Sales and customer service experience Ability to create customized Silk Route tour packages Knowledge of package pricing and costing for high-altitude destinations Good negotiation skills Problem-solving abilities for remote location challenges Technical Knowledge: Understanding of travel logistics for mountainous terrain Knowledge of local transport options and road conditions Familiarity with seasonal accessibility of different Silk Route locations Understanding of permits and documentation requirements for border areas Knowledge of altitude-related precautions and preparations Experience: Relevant experience in travel industry preferred Previous experience handling Silk Route tourism packages would be an advantage Must have personally visited major tourist destinations along the Silk Route Experience with high-altitude and remote destination travel preferred Job Responsibilities: Package Creation & Sales Design customized Silk Route tour packages Prepare detailed itineraries based on personal destination knowledge Quote competitive prices considering seasonal variations Handle client queries and bookings Advise clients on best travel seasons and weather conditions Client Handling: Provide first-hand destination guidance to clients Address customer queries and concerns with practical insights Ensure smooth coordination for bookings in remote locations Handle post-sale support Educate clients about high-altitude travel precautions Relationship Management: Maintain relationships with hotels and service providers along Silk Route Keep updated with latest rates and offerings Handle negotiations with vendors Maintain contacts with local transport providers and guides Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Provident Fund Compensation Package: Performance bonus Yearly bonus Schedule: Day shift Fixed shift Application Question(s): Have You Travelled to Silk Route? Education: Bachelor's (Required) Work Location: In person Speak with the employer +91 9831312505
