Travel Consultant

We are seeking a motivated and customer-oriented Mid-Level Travel Executive to join our team. The role involves managing travel arrangements, handling client queries, coordinating bookings, and ensuring high-quality travel experiences. The candidate will act as a bridge between junior executives and senior management, contributing to both daily operations and business development.

Key Responsibilities

Client Service & Travel Management

• Plan, arrange, and manage domestic and international travel itineraries for individual and group clients.

• Book flights, hotels, transportation, tours, and other travel-related services.

• Provide professional advice on travel destinations, visa requirements, travel insurance, and currency exchange.

• Handle changes, cancellations, and special requests efficiently.

• Ensure excellent customer service and maintain long-term client relationships.

Operations & Coordination

• Supervise and support junior travel executives in handling client queries and bookings.

• Negotiate rates and build relationships with airlines, hotels, and other travel service providers.

• Monitor travel bookings to ensure timely confirmations and accurate documentation.

• Handle escalations and resolve customer complaints with professionalism.

Sales & Business Development

• Assist in developing travel packages and promotional offers.

• Support corporate accounts and build relationships with business clients.

• Meet sales targets by promoting company services and upselling travel products.

• Conduct follow-ups with clients for repeat business and referrals.

Administration & Reporting

• Maintain client records, booking data, and payment documentation.

• Prepare regular sales and operational reports for management.

• Stay updated on travel trends, airline policies, and market competition.

• Ensure compliance with company policies and travel regulations.

Qualifications & Skills

3–5 years of experience in the travel and tourism industry.

• Strong knowledge of GDS systems (Amadeus, Galileo, Sabre, or equivalent).

• Excellent communication and interpersonal skills.

• Ability to multitask, prioritize, and handle high-pressure situations.

• Strong negotiation and problem-solving skills.

• Customer service–oriented with attention to detail.

Key Competencies

• Client relationship management

• Team collaboration and mentoring

• Sales and target achievement

• Travel documentation and compliance knowledge

• Flexibility and adaptability to changing travel regulations

Work Conditions

• Full-time position, office-based with occasional field visits.

• May require working beyond regular hours during peak travel seasons.

Job Type: Full-time

Pay: ₹15,000.00 - ₹50,000.00 per month

Work Location: In person