1013 Transition Management Jobs - Page 11

As a Vendor Operations & Transitions Partner for the People Life Cycle (PLC) at Novartis, you will play a crucial role in supporting the Global Vendor Operations and Transitions Lead. Your primary responsibility will be to manage vendor relationships, oversee work transitions, and ensure the successful execution of the outsourcing strategy within the PLC function. This includes coordinating work movements within PLC and between PLC and external vendors to ensure smooth transitions aligned with the broader strategy. Your key responsibilities include: Transition Management: - Lead the coordination of work transitions within PLC and with partners/vendors. - Define transition activities, roles, and responsibilities, and ensure rigorous project tracking. - Develop and implement transition governance frameworks for successful transitions. - Collaborate with Decision Board and Service Governance framework for strategic work movements. - Monitor transition progress, address issues or risks, and ensure timely completion. Support for PLC Operations: - Collaborate with PLC Operations managers to ensure effective delivery of outsourced services. - Enhance end-user experience by guiding improvements in vendor services. - Address service concerns in collaboration with PLC Operations leaders. Enabling Vendor Accountability and Partnerships: - Develop collaborative partnerships with vendors for mutual success and continuous improvement. - Conduct regular vendor service audits for compliance with contractual obligations and organizational standards. - Review vendor documentation for business continuity and risk mitigation. - Engage vendors to enhance performance, improve efficiency, and ensure alignment with standards. Budget Management: - Assist in managing vendor budgets to prevent overruns and ensure effective planning. - Monitor and adjust budget allocations, align spending within organizational priorities. - Ensure vendor activities and invoices meet contractual obligations. Stakeholder Engagement: - Keep stakeholders informed about vendor operations and transitions. - Incorporate stakeholders" perspectives into initiatives and align with business objectives. Minimum requirements: - Bachelor's or Master's degree in Business Administration, Human Resources, or related field. - Minimum 12 years of experience in vendor management or HR operations. - Experience in vendor frameworks, performance monitoring, and financial acumen. - Excellent communication and relationship-building skills with senior stakeholders. Join Novartis in creating a brighter future by collaborating with a community of smart, passionate individuals to achieve breakthroughs that change patients" lives. Learn more about Novartis and potential career opportunities at https://www.novartis.com/about/strategy/people-and-culture.,

About the Role: Grade Level (for internal use): 12 S&P Global - Corporate About The Role : Transformation Coach The Team : The DTS Transformation team in Digital Technology Services (DTS) is shifting DTS to a product-based delivery model and fostering a product-centric culture that provides value-driven enterprise outcomes. Responsibilities and Impact We foster a product-based mindset and operating model through, Scaled Agile Transformation, DTS Product Portfolio, and Productivity / Delivery Model Measurement. Facilitate a project-to-product transformation initiative across the DTS foster a product-based mindset and culture. Develop and deliver training and workshops for leaders, RTEs, Scrum Masters/Team Coaches, and teams to mature their Lean-Agile mindset and practices. Coach and mentor teams in Agile practices, particularly in an adapted Scaled Agile Framework (SAFe). Collaborate with cross-functional teams to align on product portfolio strategies and ensure the effective implementation of Agile practices. Implement productivity and delivery model measurements to track and enhance ART and team performance through continuous improvement. Provide guidance and support in the continuous improvement of Agile processes and practices. In this role, you will need to demonstrate RTE and Scrum Master responsibilities by showing them how to perform in these roles with a willingness to roll your sleeves up to achieve the intended outcomes. Perform as a Transformation Release Train Engineer/Scrum Master for an Agile Release Train, which promotes a healthy culture and ambitious environment. Whats in it for you : Opportunity to lead and influence large-scale Agile Transformation initiatives, enhancing leadership and strategic skills. Be at the forefront of driving change and innovation within DTS and creating positive impact with DTS divisional stakeholders. Work with a global team and contribute to change that impacts the organization at a broad level. Build a robust professional network by collaborating with diverse teams across the organization. Access to continuous learning and development opportunities in Agile frameworks and leadership. What were looking for: Basic Required Qualifications: 2+ years working in SAFe environment as an RTE and Scrum Master; facilitated 6+ PI Planning readiness and PI planning events. SAFe RTE and SM certification, SPC preferred with experience teaching SAFe classes. Bachelors degree preferred in Business, Technology, or Operations. Demonstrable experience in facilitating, leading, influencing, and managing within a large-scale matrix and globally distributed organizations. Excellent communication, presentation, and training skills, including development of training materials and presentations. Emotional intelligence, level-headed diplomat, skilled listener, and clear communicator, with strong empathy traits, able to remain objective and constructive in all situations. Open to working flexible hours as per business needs. Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- IFTECH202.2 - Middle Professional Tier II (EEO Job Group) Location - Gurugram,Noida,Uttarpradesh,Hyderabad

Job Description Transformation Office and Value Management Leader Join our team in Technology Strategy & Advisory for an exciting career opportunity to enable our most strategic clients to realize exceptional business value from technology Practice: Technology Strategy & Advisory, Global Network I Areas of Work: Transformation Office & Value Management | Level: Sr Manager | Location: Bangalore/Gurugram/Mumbai/Pune/Hyderabad/Kolkata | Years of Exp: 12 to 18 Explore An Exciting Career at Accenture Do you believe in creating an impact? Are you a problem solver who enjoys working on transformative strategies for global clients? Are you passionate about being part of an inclusive, diverse and collaborative culture? Then, this is the right place for you! Welcome to a host of exciting global opportunities in Accenture Technology Strategy & Advisory. The Practice- A Brief Sketch: The practice is a part of Accenture Strategy & Consulting and focuses on the clients most strategic priorities. We help clients achieve growth and efficiency through innovative transformation, aimed at redefining business models using agile methodologies. We provide you with a great learning ground, deep-rooted in Business Strategy where you will get an opportunity to advice and work with our key global clients, driving end-to-end transformation and business growth. As a part of this high performing team, these following will be some of your key duties and responsibilities: Define, mobilize, manage and execute transformation journey with our clients Act as the glue between Senior Program Stakeholders (internal and external) to keep the course and maximize value realization Leverage deep industry and technology competence e.g., in Cloud, Data or Security to build rapport equally with senior and deeply skilled stakeholders in both business and technology functions and facilitate quick and effective decisions Manage multi-disciplinary teams to shape, sell, communicate and implement programs Manage complex programs with a value realization mindset (e.g., financial, experience, sustainability) Using industry knowledge, guide our clients towards a well-defined target picture while effectively managing changes Mentor and develop our people Bring your best skills forward to excel in the role: Transformation Leadership : Lead the design, implementation, and management of the Transformation Office, ensuring alignment with organizational goals and strategic priorities. Define and execute transformation strategies across five key pillars:Vision, Value, Governance, Talent, and Integration. Value Realization : Devise business critical metrics covering all aspects of value for the clients. Develop frameworks to measure and track value realization metrics, ensuring alignment with business objectives and stakeholder expectations. Prioritize transformation projects using financial analysis tools and other value-based methodologies. Program Management : Oversee the planning, execution, and delivery of complex transformation programs, ensuring adherence to timelines, budgets, and quality standards. Establish governance frameworks and reporting mechanisms to monitor program progress and mitigate risks. Stakeholder Engagement : Act as a trusted advisor to senior leadership, providing insights and recommendations to drive transformation success. Facilitate workshops and cross-functional collaboration to align stakeholders on transformation objectives. Team Leadership : Build and lead high-performing teams, mentoring junior employees and fostering a culture of innovation and collaboration. Ensure the team is equipped with the necessary skills and tools to deliver transformation initiatives effectively. Business Development: Identify new business opportunities, including untapped markets, partnerships, and innovative solutions. Conducting market research, analyze industry trends, and leverage insights to drive organizational growth and transformation initiatives. Read more about us. Qualification Your experience counts! 12 to 18 years of experience in management consulting, specializing in leading large-scale transformation programs, either within a firms internal strategy function or as part of a client-focused transformation capability. MBA from a Tier-1 institute 6+ years of experience leading transformation offices or similar roles, including managing cross-functional teams and driving value realization. Drive thought leadership in transformation management by bringing in industry perspectives to enhance practice offerings, develop go-to-market content, and collaborate with client leadership to shape and accelerate transformation initiatives. Proven track record in setting up and driving a Project Management/ Value Realization Office /Transformation Management Office for own organization or for clients Familiarity with transformation frameworks, agile methodologies etc. Experience in designing and implementing governance frameworks and value realization metrics. Practical industry expertise across Financial Services, Retail, consumer goods, Telecommunications, Life Sciences, Transportation, Hospitality, Automotive/Industrial, Mining and Resources is of interest but experience in equivalent domains is also welcomed. Whats in the for you? | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, .

Develop and monitor budgets, allocate resources, and track spending approvals Ensure adherence to the project plan while managing adjustments and overseeing daily activities Support the development of training paths, training materials, and optimize technical training Participate in the design and implementation of quality frameworks, ensuring consistent quality data reporting Collaborate with management to establish performance metrics and key quality indicators Participate in or lead process review projects to enhance efficiency and quality Develop automation solutions and collaborate with teams on implementation Support teams in designing and implementing process improvements that drive operational excellence Conduct process walkthroughs to analyze workflows, create process maps, and produce process documentation for operational clarity Ensure necessary knowledge transfer and process setup during transitions Align new process transitions with internal requirements and controls, including setting up process documentation Develop and maintain standard operating procedures (SOPs) and process maps to support operational efficiency Bachelors or Masters degree in Business Administration, Operations Management, or a related field Proven experience in transition management, outsourcing, or shared service migrations

The Sr. Manager Service delivery will be part of the Global Finance Shared Services (GFSS) team. This role would require helping the GFSS team with the following activities. Transition Management Lead end-to-end transition of finance processes from different teams/ location or acquired entities to the shared services center. Develop and execute detailed transition plans including timelines, resource requirements, knowledge transfer, and risk mitigation. Collaborate with cross-functional stakeholders to ensure smooth handover and minimal disruption to business operations. Monitor and report on transition progress, issues, and resolution plans to leadership. Process Improvement & Standardization Support & Co-ordinate opportunities for process simplification, automation, and standardization across finance functions. Conduct process diagnostics, root cause analysis, and benchmarking to drive continuous improvement. Continue to implement and utilize Lean, Kaizen methodologies to enhance efficiency, accuracy, and compliance. Shared Services Governance, Stakeholder Engagement & Change Management Help drive Governance of Shared Services Organization help execute on newly built governance model & strategy Lead project governance routines including status updates, stakeholder communications, and issue resolution. Build strong working relationships with business leaders, process owners, and shared services teams. Drive stakeholder alignment and manage expectations throughout project lifecycles. Develop and execute change management strategies to support adoption and sustainability of new processes. Deliver training and support change champions within the process owners/ regions and shared services teams. Performance Monitoring & Reporting Define and track KPIs to measure the success of transitions and process improvements. Conduct post-implementation reviews to capture lessons learned and benefits realized. Compliance & Risk Management Ensure compliance with internal controls, audit requirements, and regulatory standards during transitions and improvements. Proactively identify risks and implement mitigation strategies throughout project execution. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. MBA or BE or CA with 12+ years of relevant experience

About The Role Project Role : Project Control Services Practitioner Project Role Description : Develop and execute end-to-end project management activities of an assigned program, project, or contracted service within a globally sourced delivery model. Must have skills : SAP ABAP Development for HANA Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Project Control Services Practitioner, you will be responsible for developing and executing comprehensive project management activities for assigned programs, projects, or contracted services. Your typical day will involve coordinating with various stakeholders, monitoring project progress, and ensuring that all project objectives are met within the established timelines and budgets. You will engage in strategic planning, risk management, and resource allocation to facilitate the successful delivery of projects within a globally sourced delivery model. Your role will also require you to adapt to changing project requirements and maintain effective communication with team members and clients to ensure alignment and transparency throughout the project lifecycle. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate project meetings and ensure that all relevant stakeholders are informed of project status and updates.- Develop project documentation, including project plans, status reports, and risk assessments, to support effective project management. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP ABAP Development for HANA.- Strong understanding of project management methodologies and best practices.- Experience with project management tools and software to track project progress and performance.- Ability to analyze project data and metrics to identify trends and areas for improvement.- Excellent communication and interpersonal skills to effectively collaborate with diverse teams. Additional Information:- The candidate should have minimum 3 years of experience in SAP ABAP Development for HANA.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? Account ReconciliationsAccounts Payable ProcessingAccounts Receivable (AR)Record To Report (R2R)Ability to meet deadlinesAbility to perform under pressureCommitment to qualityProblem-solving skillsStrong analytical skills Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Project Role : Project Control Services Practitioner Project Role Description : Develop and execute end-to-end project management activities of an assigned program, project, or contracted service within a globally sourced delivery model. Must have skills : Program Control Services Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Project Control Services Practitioner, you will develop and execute end-to-end project management activities of an assigned program, project, or contracted service within a globally sourced delivery model. Your typical day will involve coordinating with various stakeholders, monitoring project progress, and ensuring that all project objectives are met efficiently and effectively. You will engage in strategic planning, risk management, and resource allocation to drive project success while adhering to established timelines and budgets. Collaboration with team members and continuous improvement of processes will be key aspects of your role, ensuring that the project aligns with organizational goals and client expectations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate project meetings and ensure clear communication among team members.- Monitor project milestones and deliverables to ensure timely completion. Professional & Technical Skills: - Must To Have Skills: Proficiency in Program Control Services.- Strong understanding of project management methodologies and frameworks.- Experience with project scheduling and resource management tools.- Ability to analyze project data and generate insightful reports.- Familiarity with risk assessment and mitigation strategies. Additional Information:- The candidate should have minimum 2 years of experience in Program Control Services.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Manager - Consumer & Retail 15+ years of experience in Project Management with Supply chain management Conduct thorough data analysis of supply chain processes, including inventory management, procurement, logistics, and distribution Analyze and evaluate current supply chain systems, processes, and workflows to identify areas for improvement and optimization A solid understanding of supply chain processes, including inventory management, procurement, logistics, and distribution, is essential Expertise in Project Management and People Management with ERP knowledge Designed cost-effective support models for service delivery involving application Maintenance as well as Design-Build-Test-Release engagements Expertise in Transition Management, Roll out, Release Management and AMS support Experienced in Sizing/Estimation/Solutioning, Project Financials, Project Quality, Productivity improvement Thought leader in People Management, Performance Management, Utilization, Skills & Training, Rewards and Recognition processes Interlocking with Vertical and coordinating within Horizontal Assisting Sales team with RFP responses, Presenting Case studies during Client visits, Reviewing RFP and Solutions Project Financials Forecasting, Revenue, Costs, Invoices, Vendor Billing and Profit margins Coordinating and Engaging with Clients, Partners and Internal stakeholders for smooth and effective delivery of Project Designing cost effective solution models for service delivery Project Initiation, Planning, Execution, Monitoring, Controlling and Closing

As a transition manager you will assume overall responsibility and accountability of Hire to Retire transitions. The successful candidate will be responsible for overseeing your assigned transition process, ensuring a smooth and seamless transfer of services, and meeting all project objectives and deliverables. This role requires strong project management, coordination, and communication skills working as part of a larger transition team. You will provide transition support for establishing processes, metrics identifications and reporting Manage IBM and client stakeholder engagement. Monitor your transition spending to ensure costs are within approved cost case budget. Establish and maintain robust tracking mechanism for key indicators of the operations to support decision-making Responsible to achieve transformation at a high level of change management experience. Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate or postgraduate with a minimum of9-10 years of experience in Hire to Retire Transitions and Transformations Proven experience in creating and developing value propositions, business cases, andindustry-specific offerings Ability to ideate strategic direction and initiatives through designing of business outcome models, contracting structures and identification of new opportunities and business lines Preferred technical and professional experience Proficient in supporting thesales team in building a compelling business case for prospective clients to theoffshore business and working closely with Process Delivery leaders in identifying improvement opportunities and implementing the same across all processes Expertise in leading efforts on continuous process improvements and transformation along with carrying out maturity assessments Proven experience in understanding end-to-end Hire to Retire processes. In-depth process knowledge in reporting, management reporting and analytics

Educational Requirements Bachelor of Engineering,BTech Service Line Digital Experience Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organizations financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Preferred Skills: Technology->Content Services (CS)->CS - Workflow/Process management Tool->IBM BAW

Key Responsibilities and Accountabilities Layout the project plan and maintain project tracker on the initiatives to improve Employee Experience by evaluating the feedbacks in partnership with Transport operation team. Support & collate data and analyze & summarize findings for thematic presentations for Transport leadership w.r.t feedbacks received. Support the transport operations team with periodic review & justifications about the Employee feedbacks. Define and implement KPIs to monitor and manage the Leadership Travel experience. Define and implement KPIs to monitor the overall car rental transport function. Set up process and control mechanisms for bulk visitors travel, take the stakeholder feedback and have a corresponding action plan across all locations to provide a standardized experience keeping all stake-holders updated on city-wise nuances. Develop and upgrade the process documents covering all activities of Car rental/ Leadership travel and bulk visitor travel. Collaborate & support the key stakeholder of the operations team during crisis events. Qualifications and skills Graduate Degree with a Hospitality background is preferred. Sufficient post qualification domain experience in customer facing role / management reporting function. Strong interpersonal skills, goodcommunication skills with the ability to interact with all levels of staff and Senior Management. Ability to adapt, follow tight deadlines, organize, and prioritize work and deliver results quickly. Ability to work as part of a team in a multi-discipline environment and in a matrix organization. Self-starter able to prioritize key tasks effectively. Experience in cross-functional teams e.g. across change management, business and 3rd party vendors. Strong analytical skills with the ability to understand business functions and processes swiftly. Intermediate or advanced level in all MS office applications including MS Visio, PowerPoint, and Excel

- 18 -20 of experience in Delivery Managerment - Responsible for ensuring the timely and successful delivery of IT projects/services -Interface between technical teams and stakeholders, ensuring projects meet requirements, budgets, and timelines, and prioritize client satisfaction Responsibilities Project planning and execution :Develop and manage project plans, including timelines, budgets, resources, and risk mitigation strategies Stakeholder Management:Communicate project status, risks, and issues to stakeholders, ensuring alignment and buy-in. Client leadership management:Build and maintain strong client relationships, understanding their needs and expectations. Team leadership:Lead and mentor project teams, fostering collaboration and promoting best practices. Problem solving :Address and resolve project roadblocks and issues, finding alternative solutions when necessary. Quality assurance :Identify and implement improvements to delivery processes and frameworks. Reporting analytics for governance:Track project progress, identify KPIs, and provide regular status reports to internal and external stakeholders.

The Transition Manager plays a pivotal role in overseeing and managing the transition of services and processes within the organization. With a focus on delivery management, you will ensure seamless transitions while maintaining high-quality standards. This role requires a blend of strategic planning and hands-on execution to drive successful outcomes in a hybrid work model. Your responsibilities include leading the transition of services and processes to align with organizational goals and objectives, overseeing the development and implementation of transition plans, and providing expert guidance on delivery management practices. You will collaborate with stakeholders to identify risks, monitor progress, and ensure compliance with industry standards throughout the transition process. Additionally, you will facilitate communication among team members, analyze data to assess success, and develop training programs to enhance team capabilities in delivery management. To excel in this role, you should possess a strong background in delivery management with a minimum of 8 years of relevant experience, demonstrate expertise in managing complex transition projects in a hybrid work model, and exhibit excellent communication and interpersonal skills. A proven track record of successful project management, proficiency in risk management, problem-solving techniques, and a commitment to continuous learning are essential. Adaptability and flexibility in a dynamic work environment are also key qualities for this position. Engaging with clients and partners to understand their needs, driving innovation in transition strategies, and ensuring alignment with the company's values and mission are integral aspects of this role. By supporting continuous improvement in transition methodologies and tools, you will enhance organizational capabilities, achieve competitive advantage, and foster business growth.,

The Director of Transitions and Transformation Projects is responsible for overseeing program management in Managed Service Support, with a primary focus on Transition at 80% and Transformation at 20%. With over 15 years of IT project management experience, the ideal candidate will have a proven track record in successfully managing mid/large scale migration projects, particularly focusing on application and infrastructure migration within the outsourcing business model. Key Responsibilities: - Stakeholder Management: Collaborate with clients to understand requirements and align project roadmap. Ensure cross-functional alignment with internal stakeholders on deliverables and expectations. - Transition Management: Develop Transition plan, conduct Transition meetings, drive engagement governance, and proactively assess and mitigate risks. Work closely with Delivery leaders to ensure the success of transition projects. - Transformation: Identify and implement opportunities to transform existing processes using industry-leading tools. - Project Leadership: Take ownership of end-to-end IT migration projects, including planning, execution, monitoring, and closure. The ideal candidate will possess strong technical skills including a deep understanding of IT infrastructure, proficiency in cloud platforms (such as AWS, Azure, or Google Cloud), and familiarity with process transformation tools and IT service management frameworks like ITIL. Additionally, expertise in project management methodologies (e.g., Agile, Waterfall), proficiency in project management tools (e.g., MS Project, JIRA, Trello), and strong analytical and problem-solving skills are essential. Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field. - Certifications in cloud technologies (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect) are preferred. - Experience in managing projects in a global, multi-cultural environment and Lean / Six Sigma certification would be advantageous. If you meet the above requirements and are ready to take on a challenging role leading transitions and transformation projects within the managed service support environment, we encourage you to apply.,

Do you want to be part of an agile team where colleagueship and innovation truly matters We are looking for a motivated colleague to join us in exciting and international projects in our global Engineering team, YOUR TASKS As member of our international team, you take over several development and data analysis tasks for our electrical pitch & yaw system The system consists per axis of a frequency converter which controls the electro-mechanical drive and an energy storage to ensure the pitch safety run even at grid outage, In Detail, This Includes Among Others The Following Tasks PLC Programming with CoDeSys Specify, perform, evaluate and document tests for the electrical pitch & yaw system on component, system and turbine level Analyse field data to verify the correct behaviour of the electrical pitch & yaw system Program and parametrize the pitch converter according to aligned functional specifications Collaborate in cross-functional teams to discuss pitch & yaw system requirements and put them together in a technical specification Review with external suppliers the proposed technical solutions, component dimensioning and optimal configuration Create relevant technical documentation, e g FMEA, manuals and technical notifications YOUR PROFILE Sc Advanced user in MATLAB/Simulink Experience in PLC-Programming; expertise of a programming language like CoDeSys and/or Phython is a plus Experience in data analysis to be of advantage Fluent in English, both spoken and written Spanish and/or German is helpful Well-structured and autonomous way of working with a solution-oriented mindset as well as accuracy and efficiency Intercultural understanding and thriving on working collaboratively within cross-functional and global teams Readiness for travel to tests at testbenches for up to 20% of the working time in average Your Benefits In addition to the opportunity to make our world a little more sustainable, we offer you: Some offers may vary by location Nordex adheres to a policy of equal employment opportunity All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and are in full compliance with all federal and state laws,

Project Role : Technology Delivery Lead Project Role Description : Manages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Proactively support sales through innovative solutions and delivery excellence. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 18 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Delivery Lead, you will manage the delivery of large, complex technology projects. Your typical day involves collaborating with project sponsors to define project scope and manage risks effectively. You will drive profitability by ensuring high service quality while maintaining cost efficiency. Additionally, you will proactively support sales initiatives through innovative solutions and excellence in delivery, ensuring that all project milestones are met and stakeholder expectations are exceeded. Roles & Responsibilities:- Expected to be a Subject Matter Expert with deep knowledge and experience.- Should have influencing and advisory skills.- Engage with multiple teams and responsible for team decisions.- Expected to provide solutions to problems that apply across multiple teams, and provide solutions to business area problems.- Facilitate communication between stakeholders to ensure alignment on project goals and objectives.- Mentor junior professionals to enhance their skills and knowledge in project delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of project management methodologies and frameworks.- Experience in risk management and mitigation strategies.- Ability to analyze complex project requirements and develop effective solutions.- Excellent communication and interpersonal skills to engage with diverse teams. Additional Information:- The candidate should have minimum 18 years of experience in SAP Basis Administration.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Technology Delivery Lead Project Role Description : Manages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Proactively support sales through innovative solutions and delivery excellence. Must have skills : SAP for Utilities CRM Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Delivery Lead, you will manage the delivery of large and complex technology projects. Your typical day involves collaborating with various stakeholders to ensure project scope and risk are effectively managed. You will drive profitability by overseeing service quality and cost, while also supporting sales through innovative solutions and excellence in delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate communication between stakeholders to ensure alignment on project goals.- Mentor junior team members to enhance their skills and professional growth. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP for Utilities CRM.- Strong understanding of project management methodologies.- Experience in stakeholder management and communication.- Ability to analyze project risks and implement mitigation strategies.- Familiarity with financial management and budgeting in project delivery. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP for Utilities CRM.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Infrastructure Service Management Good to have skills : Incident ManagementMinimum 2 year(s) of experience is required Educational Qualification : 15 yrs of minimum education Summary :As an Application Tech Support Practitioner, you will engage in the delivery of Information Technology Infrastructure Library service operations processes. Your typical day will involve managing and coordinating various ITIL processes, ensuring that incidents are resolved efficiently, changes are implemented smoothly, and configurations are maintained accurately. You will also focus on problem management and release management, contributing to the overall stability and performance of IT services while collaborating with team members to enhance service delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation and reporting of service operations metrics to identify areas for improvement.- Engage with stakeholders to gather requirements and feedback for service enhancements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infrastructure Service Management.- Good To Have Skills: Experience with Incident Management.- Strong understanding of ITIL frameworks and best practices.- Experience in managing service requests and incidents effectively.- Ability to analyze and troubleshoot technical issues in a timely manner. Additional Information:- The candidate should have minimum 2 years of experience in Infrastructure Service Management.- This position is based at our Gurugram office.- A 15 yrs of minimum education is required. Qualification 15 yrs of minimum education

Project Role : Technology Delivery Lead Project Role Description : Manages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Proactively support sales through innovative solutions and delivery excellence. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 18 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Delivery Lead, you will manage the delivery of large, complex technology projects. Your typical day involves collaborating with project sponsors to define project scope and manage risks effectively. You will drive profitability by ensuring high service quality while maintaining cost efficiency. Additionally, you will proactively support sales initiatives through innovative solutions and excellence in delivery, ensuring that all project milestones are met and stakeholder expectations are exceeded. Roles & Responsibilities:- Expected to be a Subject Matter Expert with deep knowledge and experience.- Should have influencing and advisory skills.- Engage with multiple teams and responsible for team decisions.- Expected to provide solutions to problems that apply across multiple teams, and provide solutions to business area problems.- Facilitate communication between stakeholders to ensure alignment on project goals and objectives.- Mentor junior professionals to enhance their skills and knowledge in project delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of project management methodologies and frameworks.- Experience in risk management and mitigation strategies.- Ability to analyze complex project requirements and develop effective solutions.- Excellent communication and interpersonal skills to engage with diverse teams. Additional Information:- The candidate should have minimum 18 years of experience in SAP Basis Administration.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. Ability to lead and motivate teams to achieve process goals.

You will be responsible for managing customer service operations, resource planning, career planning, performance management, work force management, team SLA, KRA, KPI training, and regularly formulating and executing internal and external governance strategies. You will effectively review and handle client escalations, monitor and analyze key performance indicators (KPIs) such as ticket resolution times, user satisfaction, and escalation rates to drive continuous improvement. Your role will involve driving process adherence and quality compliance through audits, analyzing complex data to share key process and business insights with the leadership team, and project managing complex change initiatives by partnering with clients. You should have experience in leveraging proven expertise to replicate best practices and standards, realizing cross-industry synergies, and identifying process improvement opportunities. You will be expected to mentor and implement process improvement excellence, Six Sigma, and lean projects. Experience in managing transition accounts and driving early-stage interventions to ensure right-first-time implementation processes is crucial. Collaborating closely with the training team to drive key knowledge management initiatives and implement training need analysis will be part of your responsibilities. The ideal candidate will possess strong business acumen, excellent communication skills, a proactive approach, effective team management abilities, and a positive attitude. Preferred skills include regular customer service experience.,

Position Overview: The Support Role for the Global COO of KYC Operations is a critical position that provides comprehensive support to the Global COO in ensuring the seamless implementation and coordination of KYC services. This role is based in an ISPL and involves dual reporting to the Global COO of KYC Operations and the Head of Change Management and Strategic Projects. The incumbent will be responsible for driving change management initiatives and managing third-party provider deliverables, ensuring alignment with global standards and regulatory requirements Responsibilities Key Responsibilities: Support to Global COO: Assist the Global COO in monitoring global production according to defined quality criteria. Support the implementation of the commercial strategy set by the Global KYC Operations Manager. Facilitate communication and relations with various stakeholders, including Global Markets, Global Banking, Securities Services, FIC, ITO, and Compliance. Change Management: Drive change management initiatives to ensure smooth adoption of new processes and technologies. Collaborate with regional teams and stakeholders to implement strategic projects and transformations. Foster a culture of continuous improvement and strong stakeholder relationships. Oversight of Third-Party Provider Deliverables: Manage and oversee the deliverables of the Liquid Workforce team. Ensure that third-party services meet the agreed quality standards and objectives. Coordinate with the third-party provider to address any issues or gaps in service delivery. Monitor performance metrics and provide regular updates to the Global COO and relevant stakeholders Area of Responsibility: Support to Global COO: Provide operational support to the Global COO in overseeing KYC processes and ensuring compliance with regulatory requirements. Assist in the management of the Control Tower, Performance Monitoring, Quality Assurance and Training, and Data Quality functions. Change Management: Lead change management initiatives to drive organizational change and improve KYC processes. Collaborate with the Head of Change Management and Strategic Projects to align initiatives with global strategies. Oversight of Third-Party Provider Deliverables: Ensure the effective management and oversight of the Liquid Workforce team provided by Capgemini. Monitor service level agreements (SLAs) and key performance indicators (KPIs) to ensure high-quality service delivery. Address any performance issues and work with the provider to implement corrective actions. Stakeholder Communication: Ensure effective communication with all relevant stakeholders, including regional teams, compliance, regulators, and third-party providers. Technical & Behavioral Competencies Technical Competencies: Strong organizational and project management skills. Experience in KYC operations, regulatory compliance, change management, and third-party provider management. Proficiency in data analysis and reporting. Understanding of customer landscape, IT environment, and challenges. Ability to design and implement control and risk management frameworks. Behavioral Competencies: Excellent communication and interpersonal skills. Analytical mindset and problem-solving abilities. Resilience and adaptability in a dynamic environment. Strong teamwork and collaboration skills. Change management and cultural transformation skills.

Job Category Full-Time Job Title Senior Manager Work Location Hyderabad Qualification s BE/B.Tech. / MTech. / MCA/Degree in Computer Science Expereince8-12 years Working Conditions Flexible to wo rk in EST/PST working hours . Key Responsibilities Understand the suite of offerings and services provided to customers with focus on SLAs, processes unique to each customer and in-flight projects and actions currently underway. Develop and maintain excellent relations with key service managers and stakeholders in the customer organizations . Ensure internal delivery organizations show 100% adherence to customer processes and delivery timelines. Chair daily calls to co-ordinate open issues and next steps with the ability to track and report across multiple cust