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0.0 - 5.0 years

8 - 9 Lacs

Mumbai

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Job Title: Analyst Job Code: 10020 Country: IN City: Mumbai Skill Category: Finance Middle Office Description: Nomura Overview: Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com . Nomura Services, India supports the group s global businesses. With worldclass capabilities in trading support, research, information technology, financial control, operations, risk management and legal support, the firm plays a key role in facilitating the group s global operations. At Nomura, creating an inclusive workplace is a priority. Our approach to inclusion encompasses a variety of initiatives, including sensitization campaigns, implementing conducive policies & programs, providing infrastructure support and engaging in community events. Over time, we have made meaningful progress in these areas, and this commitment has been wellrecognized across the industry. We are proud recipients of the prestigious Top 10 Employers award by the India Workplace Equality Index (IWEI), IWEI Gold Employer of Choice awards, India CSR Leadership Award 2024 for Holistic Village Development Program and the YUVA Unstoppable Changemaker Awards. . Divisional Overview: Global Middle Office (GMO) is a control function focussed on the integrity of key transactional, risk and financial data and reporting. GMO will also perform an Advisory role partnering with the business and management to help deliver the firmwide strategy. To achieve this GMO will leverage the latest Digital Innovation & Automation (DI&A) opportunities to optimize GMO s efficiency and operating model. Key Responsibilities include: Data Management: Providing a complete and validated data set of transactional information, efficiencies in the production and proactive management of these data sets Control: Provide assurance on accuracy of firms financial statements through daily PL validation, Risk Model inputs, Proactive management of internal inventory and collateral obligations to ensure key liquidity / collateral requirements are optimized Advisory: Provide business support and oversight on new products/transactions, financial resources, liquidity management and trade bookings. Propose and implement FTB process improvements; institute performance analytics; and help navigate regulatory, industry and account changes Our division is responsible for the management and execution of millions of securities transactions on a daily basis. Our responsibilities include trade processing, confirmation, settlement, fails management, margin, asset servicing, risk management and various client services. In partnership with sales, trading, prime services, information technology, operations and other teams from across the bank, we apply a continual focus on improving productivity and efficiency, while seeking new and innovative ways to support our clients changing needs. Business Unit Overview: The Fixed Income Middle Office team (Transaction Control, TC) based in Powai is continuously and actively engaged in supporting Nomuras Fixed income businesses spread across EMEA, Americas, Asia and Continental regions. Fixed Income Operations supports a varied range of Fixed Income products & franchisees offered by Nomura to its clients. The Fixed Income MO/TC plays a pivotal role between Clients and Front Offices on one side and Nomuras in house teams & divisions ranging from Information Technology, Core Operations, Client Service Representatives, Transition Management Group, Data Management and Operations Control on the other. Position Specifications: Corporate Title Analyst Functional Title Analyst Experience Freshers Qualification Graduate/MBA Role & Responsibilities: Knowledge (Academic) of Fixed Income Derivatives business Handling internal & external trade queries and resolving them Handling Inter entity /Intersystem Reconciliations for Fixed Income products Ongoing focus on training and development plans Front to back P&L reconciliation Posting P&L adjustments to correct any inaccurate P&L feed Flash (Trader estimate) vs Actual P&L reconciliation P&L attribution and Hypothetical P&L production and reporting P&L commentaries ( Daily / weekly) P&L reporting to the trading desk Monthly balance sheet substantiation Adherence to the key internal controls / policies and P&L reporting SL Mandatory Skill Set Academic Graduate Finance/MBA (Preferable) Essential skills: Strong Analytical skills, Knowledge and understanding of Fixed Income products Double entry accounting concept Strong MS Excel skills Ability to work on tight deadlines Good communication skills Desirable skills: Proactive in raising issues and resolving exceptions Eye for detail and ability to analyse Team player & Team Leader Relations management internal & external counter parts Ability to multitask and work to tight deadlines Exceptional attention to detail Strong MS Office (Word / Excel / PowerPoint) skills Ability to show positive attitude on learning digital tools. Nomura Leadership Behaviours: Leadership Behaviours Description Element Exploring Insights & Vision Comprehensively analyse the nature of the problems we face and set our focus toward the future vision Gather Intelligence Create a vision Identify an issue Making Strategic Decisions Analyse options and feasibility to resolve issues, in making judgments and recommendations Identify countermeasures Assess feasibility Make a judgment Inspiring Entrepreneurship in People Promotes the vision and goals to others in such a way that inspires commitment and independent contributions Influence Inspire Commit Elevating Organizational Capacity Maximize organizational productivity through leadership development and engagement Have an ownership in own development Support other s growth Encourage organizational growth Inclusion Respect diverse perspectives and promote psychological safety and the creation of a risk culture Foster psychological safety Encourage the active participation of all talent Foster a risk culture We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees. We prohibit discrimination in the workplace whether on grounds of gender, marital or domestic partnership status, pregnancy, carer s responsibilities, sexual orientation, gender identity, gender expression, race, color, national or ethnic origins, religious belief, disability or age. *Applying for this role does not amount to a job offer or create an obligation on Nomura to provide a job offer. The expression "Nomura" refers to Nomura Services India Private Limited together with its affiliates.

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8.0 - 13.0 years

12 - 22 Lacs

Gurugram

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Role & responsibilities This role is a great opportunity for an experienced professional who has extensive experience in working on transition and transformation projects across shared services and has knowledge of Finance, P2P and Payroll processes and systems. The key success to this position will be the applicants ability to consistently deliver on transitions, change management programs and build credibility with senior stakeholders. • Work on end-to-end transition projects across Finance, Purchase to Pay (P2P) and Payroll processes and systems • Develop transition methodology, project templates and standard reporting for updating senior stakeholders • Support the execution of related change activities • Transform/Automate project reporting through modern tools like SharePoint, Power Apps and Power BI • Identify and drive digitalization opportunities within the team • Accountable for KPIs, key ones being timely and quality delivery of transitions • Project coordination including organization and facilitation of some project meetings • Project documentation includes preparation of business cases, transition plans, budgets, risk registers etc. • Independently support small transitions projects • Document project risks and outline mitigations plans • Drive continuous improvement culture through idea generation and implementation • Exercise sound judgement based on thorough analysis of key business information, metrics provided, benefits and tradeoffs Preferred candidate profile A graduate degree in finance; with a business management degree being a plus • 8+ years of work experience in project management, and a shared service environment • Strong knowledge of processes across Finance, P2P and Payroll • Proven experience in, end to end program and change support • Experience in designing business cases and project management methodologies • Interpersonal and communication skills • PMP and Six Sigma (preference not mandatory) • Tools such as SharePoint, Power Apps and Power BI • Being able to earn respect, gain credibility and create a sense of urgency with project team members to deliver outcomes • Strong exposure to global business environments/ global roles/ senior stakeholders • Self-driven approach, be proactive, result oriented, structured • A collaborative approach, ability to work across organizational lines • Analytical and problem-solving skills • Proficiency in Microsoft Office tools

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9.0 - 14.0 years

22 - 30 Lacs

Noida, Gurugram, Delhi / NCR

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Leading MNC for Transitions. Candidates with Min 3-4 years experience in P & C. BPO Transitions is a must, core Transitions exp required with solutioning and implementation. Currently in Operations will not be eligible. Required Candidate profile 10+ years of experience, most of which should be in BPO environment. Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence.

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9.0 - 14.0 years

22 - 30 Lacs

Noida, Pune, Delhi / NCR

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Leading MNC for Transitions. Candidates with Min 3-4 years experience in P & C. BPO Transitions is a must, core Transitions exp required with solutioning and implementation. Currently in Operations will not be eligible. Required Candidate profile 10+ years of experience, most of which should be in BPO environment. Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence.

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7.0 - 12.0 years

25 - 35 Lacs

Bengaluru

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Role Summary We are seeking a proactive and experienced professional to lead stakeholder and workflow management for a high-impact delivery function. This role involves managing SLAs, driving operational excellence, ensuring compliance, and aligning team goals with organizational objectives. Key Responsibilities 1. SLA & Workflow Management: - Ensure timely and accurate delivery of daily outputs as per SLA. - Participate in SLA creation, renewal, and compliance monitoring. 2. Revenue & Cost Management: - Forecast monthly revenue, manage costs efficiently, and identify growth opportunities within existing business lines. 3. People Development & Attrition Control: - Maintain attrition within targets, drive upskilling initiatives, and support professional growth across levels. 4. Organizational Alignment: - Align team goals with company objectives and lead internal initiatives to drive engagement and performance. 5. Risk & Compliance: - Ensure adherence to regulatory and risk controls. - Build additional controls as needed and manage transitions for new business. Candidate Profile Experience: 712 years in operations, delivery, or stakeholder management roles Education: B.Tech and/or MBA Skills: SLA Management, Revenue Forecasting, Team Leadership, Risk & Compliance, Process Optimization, Stakeholder Engagement Preferred Industry Exposure: Shared Services, BFSI, ITES

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12.0 - 15.0 years

35 - 40 Lacs

Hyderabad

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In this role you will be preparing the organization for the future operationalizing strategic plans for implementation. Directly influencing divisional strategy, shaping NVS PO strategy and championing the PO agenda. Key responsibilities: Work closely with the PO Head India and innovative medicines international (commercial) business leadership team in the development and implementation of the Business plan, highlighting potential PO-related business opportunities or weaknesses. Translate the business roadmap into PO strategic and operational plans for their Business, monitor compliance and initiate corrective measures in case of deviations. Be an active key member of the functional leadership team (appropriate to client level), and proactively establish positive relationships with the client group as we'll as the PO community to understand their needs and requirements and challenges. Partnering with larger PO organization to expand footprint in India, talent development and capability building. Be responsible, with Business Partners, for ensuring that the implementation of a cohesive, PO strategy is in line with the overall business strategy. Ensure Business Partners set and achieve regularly updated performance goals based on business priorities. Drive Talent Strategy for hiring the right talent, promoting Rewards and Recognition programs and ensuring the right CB Strategy, etc Ensures global input to the annual performance management process and a consistent approach to performance management with a focus on development, drives quality standards for the process, and focused management of poor performers. Coaches senior line managers in driving the talent agenda across businesses. Succession Planning; creates a second level of leaders through career planning, and cross-training assignments; works functions to implement clear succession plans for all key roles. Organizational Development: Drive change/ transition management and coaches senior line management through organizational change initiatives. Fosters open communication to build identity in the function. Seeks and encourages new perspectives and ideas to stimulate innovation and change. Ensure adoption and adherence to NVS PO practices and policies, assuring that these are transparent to the Unit Head. Define PO critical metrics against the business plan and drive actions to ensure achievement. Builds and leads a high performing PO team, respected for their technical expertise and business acumen Coach/drive senior leadership team on key PO processes, eg, Performance Management, OTR, and succession planning and talent management for pre-defined population, in close cooperation with the respective TM expert. Drive cultural change and foster diversity and inclusion within the Unit. Essential Requirement: 12 to 15 years experience, with at least 3+ years leading mid-size businesses. Generalist exposure across the full array of PO elements including organizational design, talent acquisition, retention strategies and succession planning, performance management systems, employee relations and Labor relations, compensation and benefits and other reward mechanisms. A mix of experience across multinational/global corporations with a complex matrix environment. Graduate degree in business or management; MBA or equivalent with Human Resources Specialization. Desirable Requirements: Ability to work in matrixed environment Effective Decision Making Ability to partner with /coach /mentoring senior leaders Strong project management and critical thinking skills with thorough attention to detail Pioneer Change Strategic and expertise in PO Should have created and executed programs with transformative value Team player Strong written verbal communication

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10.0 - 14.0 years

40 - 45 Lacs

Mumbai

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Chief Transformation Office (CTO) is responsible for implementing crossdivisional change in the form of new Business / entity setup, cost optimization, efficiency enhancement and process improvements. Team is responsible for running global change programs in the area of Global Markets, Operations, Finance, Asset Management, Risk and IT. Some of the key responsibilities of the team include: New Business entity rollouts Digital Innovation Regulatory Analysis Transition Management Business Analysis Project Management Key responsibilities: Project Management of medium to high level complexity projects. Adhere to project governance standards and deliver within stated time, cost and risk framework Business Analysis of medium to high level complexity projects Ensure stakeholder engagement and understand their needs Elicit requirements using various analysis techniques Manage coordinate activities of the project team to ensure good quality of deliverables without escalations Ensure project documents are complete, current, and stored appropriately Constantly identify, review and address risks issues Actively review project progress adherence to schedule, resource utilization progress against objective Prepare for and host regular working group / steering committee meetings, track actions from each meeting to ensure completion 1 Manage user acceptance testing and obtain UAT signoff Formal Project closure, handover and lessons learnt Ensure constant sharing of best practices across the team Skills, experience, qualifications and knowledge required: Project Delivery Skills Flexibility (Open to Change) Adapts effectively to changing plans and priorities Stays on target to complete goals regardless of obstacles or adverse circumstances Rigorous follow through on all commitments to achieve results Planning, Organizing and reviewing skills Strong planning, organizing reviewing skills Decision Making Influencing Skills Interpersonal and Communication Skills Ability to work with a varied set of individuals across levels Initiates and develops business relationships positively Positive Persuasion and assertiveness Ability to lead key engagements and work with senior stakeholders Financial Knowledge Understanding of the trade lifecycle Understand electronic / algorithmic trading for FX and Rates asset class including controls for eTrading Basic understanding of financial products equity, derivatives, fixed income, FX Finance Certification (CFA, FRM, NCFM etc) will be a plus. Ability to analyse data using Alteryx, PowerBI or any other data analysis tool and present the findings to senior management and other stakeholders to drive decisions

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1.0 - 6.0 years

17 - 20 Lacs

Mumbai, Pune, Maharashtra

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RoleProject & Program Manager : - Assist Management team in organizing, planning and implementing strategy - Coordinating day-to-day operations - Devising and setting up objectives to boost company productivity - Ensuring that goals and objectives are met - Creating reports, analyzing, interpreting and presenting data - Assisting with procurement of inventory and supplies - Review and assess a broad range of loan applications within defined guidelines and accordingly facilitate decision while ensuring adherence to the prescribed policy - Assess income to obligation ratios, loan to value ratios, in depth knowledge of rational behind calculation of ratios and its impact on loan performance over long tenures. - Maintain portfolio MIS, delinquency MIS and other operations related MIS of the cluster and regularly report the same. - Build and facilitate the best outcomes for clients by building and leveraging effective relationships with third parties - Undertake critical review of the credit proposals with a view to bring out the industry, business, financial, management and facility structure risk contained in the credit proposal. - Ensure collateral and other credit risk mitigation to facilitate the approving authority to take decision on the credit proposal. - Enable quick turnaround of credit lending proposals for the retail loan product in close liaison with the sales team - Provide support to branches in achieving business targets through timely decisions and ensure the quality of underwriting is maintained with healthy accept ratio. - Optimize the productivity of the team and ensure it is maintained as per the standards set, providing regular trainings to the team on the updates of the policy changes. - Ensure the improvement in quality of files inward by the branch with regular guidance and provide support to branches in achieving business targets Skills : - Excellent Verbal and written communication skills - Good interpersonal skills - Smart pleasant personality - Thinking on the feet, able to see the larger picture - Willing to take responsibility for tasks and initiatives - Attention to detail in planning and communication is an asset Apply Save Save Pro Insights Location - Maharashtra,Mumbai,Pune,Navi Mumbai,Bengaluru,Tamil Nadu,Hyderabad,Chennai,Karnataka,Telangana

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2.0 - 7.0 years

3 - 6 Lacs

Hyderabad, Chennai, Bengaluru

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Operations Manager Job description Role and Responsibilities: - Experience in Voice Process - The person would be responsible for end-to-end delivery and client interactions for the project - End to end ownership of all contractual qualitative deliverable across multiple programs - Ownership for Quality - delivery of the process, works closely with the other functional areas like Program Management, Operation, Training, HR, WFM to ensure smooth operation & service delivery which ranges from client set Qualitative KPIs - Identifying process issues and taking corrective action - Should have handled client interaction - Excellent communication skills - The candidate should also have excellent problem-solving capabilities and lateral thinking skills - Closely monitoring daily productivity against the defined Service Level standards - Perform regular audit checks on client defined compliance requirements - Analyze and generate reports for team performance on processes - Excellent Presentation skills are mandatory - Develop a continuous learning process for the team - Review /audit transactions performed by the team - Supervise and support team members to ensure that delivery is consistent with or exceeds - Conduct Regular Performance Reviews for continuous improvements - Responsible for resource management and Attrition of the project Applicants Specifications & Qualification: - Ability to handle pressure and a natural go getter - Knowledge of operational process, logical thinking, reporting and analysis - Ability to work within challenging environment within timelines - Excellent hands-on skills to get into the process deeply & ability to identify the gaps and suggest improvement plans to internal customers - To create a conducive and stimulating environment for the teams to accomplish their goals - Manage expectations of team members and proactively should sense their needs - Should come with innovative ideas for process betterment - Ability to drive process, performance, and transformation - Able to guide the team by implementing best practices and always lead-by-example Apply Save Save Pro Insights Location - Bengaluru,Hyderabad,Chennai,Mumbai,Pune,Jammu

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8.0 - 13.0 years

12 - 20 Lacs

Bangalore Rural, Bengaluru, Mumbai (All Areas)

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Hi We are looking forward to hire a Lead-HRO Transformation for our client. Please go through the JD and apply. Roles : Minimum 14 years of experience in HRO Outsourcing industry of which at least 10+ years in managing large Transformation initiatives Lead the customer engagement, design and change process with customers that meet and exceed their business requirements and enable the successful build and implementation of Digital solutions Experience of working in large organizations have matrixed structure Demonstrates a breadth and depth understanding of operational service delivery management expertise, preferably in an international environment, and domain knowledge. End-to-End conceptualization and delivery of all HRO Transformation solutions for clients encompassing formulation and deployment of Digital Assets and Analytics solutions and Creating / proposing a transformation road map for existing clients /processes Digital Initiatives across following primary impact areas; Infusion of Digital Technologies within Multiple domains to differentiate processing capabilities (Customer Experience) from Contact to Contract to Renewal - delivering business outcomes Bring Business and Industry Insights, evaluate partnerships to continuously evolve our offerings, co-innovate, and lead the transformation agenda with clients. Be a thought leader and have HR domain expertise and a trusted advisor to our clients. Develop measures of success to track progress towards Transformation goals. Identify potential issues and risks and develop mitigation strategies. Recommend enhancements to the current projects to delivery greater value Build and own governance around HRO transformation projects delivery and realization Establish a strong transformation measurement framework along with ways of working Experience in Client Relationship Management key client stakeholders, understanding their requirements and Outsourcers ability to meet them Should have led large strategic project end to end including conceptualization, implementation, and realization Addon Requirements : Demonstrated proactive, positive conflict resolution skills. Excellent analytical and problem-solving skills Excellent communicator at all levels Intellectual curiosity, appetite to do things better and proactive nature. Operating model design, Value chain mapping and business process reengineering, end-customer experiences, new technologies, intelligent automation and robotics, data and analytics, platform business models, straight through operations processes, AI and ML, and other traditional and digitally related transformation activities which deliver significant improvements to business efficiency and effectiveness. Good-to-Have: 1. MBA HR qualification/Relevant HR Qualification 2. Understanding of Technology and various ERPs being used in the HR world 3. PMP Certifications/ Certifications in RPA/AI/ML DOMAIN 4. Lean Six Sigma Certification 5. Agile methodology Key Skills: a) Minimum 8 years in managing large HR Transformation initiatives. b) Lean Six Sigma Certification c) Experience in Workday, SuccessFactors To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore )Type : Job Code # 340 b) To Apply for above Job Role ( Mumbai )Type : Job Code # 476

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5.0 - 10.0 years

1 - 1 Lacs

Chennai

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Operation Program Manager (OPM) Location: Chennai, India Job brief As a Program Manager, you'll lead complex, multi-disciplinary projects from start to finish working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines. As a Program Manager, you lead complex, multi-disciplinary projects. You will plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating goals to project stakeholders. Responsibilities Drive manufacturing operational readiness in the factory leveraging partner resources as well as ongoing efficiency and improvement across factories from ramp to end-of-line (EOL). Anticipate production and operational risk, communicate and mitigate work with original equipment manufacturers (OEMs) to manage line bring-ups, qualification, material availability, and quality issues. Secure right level of capacity based on forecast and horizons. Work with original equipment manufacturers (OEM) partners to ensure performance goals for Quality, Turn Around Time (TAT), and Throughput (I/O/S) are met or exceeded from ramp to EOL. Collaborate with cross-functional teams and with partners to prepare for production ramp and product transitions. Lead meetings to communicate plans with cross-functional operations and demand planning. Adapt plans based on changing customer requirements. Requirements Bachelor's degree in Industrial Engineering or a related technical field, or equivalent practical experience. 5 years of experience in electronics or computer consumer hardware. Experience with manufacturing or operations in Original Equipment Manufacturer (OEM) management and Supply Chain Management. Preferred Master's degree in Industrial Engineering, Supply Chain, Operations Research, Operations Engineering, or other relevant field. Experience in the consumer technology market and facilitation with OEMs and third-party suppliers. Experience in working with global and cross-functional internal and external teams.

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15.0 - 19.0 years

14 - 18 Lacs

Pune

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We are looking forward to hire Salesforce Professionals in the following areas : Experience 15-19 Years Collaborate with cross-functional teams to ensure program success. Define program scope, objectives, and success criteria. Develop and maintain relationships with key stakeholders and clients. Develop and maintain program plans, including schedules, budgets, and resource allocation. Ensure program delivery within defined timelines and scope. Establish program management best practices and standards. Identify, manage, and mitigate program-level risks, issues, and dependencies. Lead program status meetings and provide regular updates to senior management and stakeholders. Manage large and complex programs consisting of multiple projects and initiatives. Monitor program budget and resource utilization, and drive profitability and growth of the program. Provide mentorship and guidance to project and program managers. Know customer business, their landscape and roadmap ahead to align project deliverables with customers strategic objectives, anticipate future needs and provide valuable insights and recommendations throughout project and future requirements if any. Required Technical/ Functional Competencies Customer Management: Expert knowledge of customers business domain and technology suite. Identify key influencers, convince customers, demonstrate leadership, present technical offerings, proactively suggest solutions, and negotiate to bring closure on open action items. Delivery Management: Expert knowledge in deal modeling, commercial and pricing models. Create complex estimates and get approvals including commercial inputs and large complex deals. Manage multiple complex account (>10m), and benchmark practices regarding tools and templates for account management. Domain/ Industry Knowledge: Expert knowledge of clients business processes and conceptualizing technology solutions. Provide thought leadership, out-of-the-box thinking, and best practices for addressing domain processes. Change Management: Recognized as a thought leader in change management and actively contributes to its development and evolution. Lead large-scale change management initiatives and transformations. Product/ Technology Knowledge: Expert knowledge of platform/product associated technologies. Recommend products to clients and drive creation of generic offerings and accelerate product/technology solutions. Ensure consistent reusability of tools best practices across projects and influence product/ technology selection strategy. Profitability Management: In-depth proficiency in profitability and cost management. Can analyze project financial data, identify trends, and proactively address budgetary issues. Have deep understanding of cost drivers and can provide accurate cost forecasts. Look for opportunities to optimize costs and enhance profitability. Project Management: Is a recognized expert in project management and has a proven track record of successfully managing large, complex projects. Comprehensive understanding of project management principles, methodologies, and tools. Provide guidance and mentorship to other project managers. Scheduling and Resource Planning: Expert in global delivery models covering skill levels, skill mix and onsite/offshore work allocation. Create accurate resource plans for people, space and infrastructure for given requirements and optimize the schedule for complex projects. Forecast people and skill requirements to align with plans and proactively manage resource planning risks. Create competency enhancement plans to fit existing resources for the requirements. Service Support and Maintenance: Plan and execute transition for large/ complex activities. Define standards in transition management based on industry trends and contribute to building tools and accelerators for KT process. Optimize resource utilization based on demand from customers. Select and define SLAs; track service levels and analyze impact of SLA on complex processes and deliverables. Risk Management: Specialized level of expertise in risk management. Proactively identify risks, assess their probability and impact, and develop comprehensive risk management plans. Effectively communicate risk-related information to stakeholders, recommend appropriate risk response strategies, and monitor risk throughout the project lifecycle to maximize results and meet deadlines. Required Behavioral Competencies Leadership Competencies as Applicable- Vision Alignment: Create action plan based on Business objectives. Manages all the internal and external issues that may affect the organizations vision, mission and objectives. Leads directs a strategic planning team to address outline the future direction of Department. Prioritize the work based on Department s priority. Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets. Decision Making: Clearly identifies implication of decisions on their teams/ departments and keep them in mind while decision making. Balance conflicting stakeholder concerns while making decisions. Takes timely decisions that may have significant impact based on one s earlier experience. Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team. Building High Performing Teams: Provides required resources to team for executing plans recognizes the value of teamwork. Builds rapport facilitates trust building within the team. Encourages the under-performers to raise their performance level. Displays sensitivity in interactions and strives to understand others views and concerns. Coaching Mindset: Communicate clear objectives and measurable standards of success. Actively provides timely, specific and constructive feedback impacting performance. Identifies strengths/ development areas and suggests detailed action plans for leveraging/ improving them. Change Advocate: Considers innovative ideas provided by others. Adapts the change effectively using quality control systems methods. Implements cutting edge ideas to develop business unit services. Demonstrates the willingness to work through the change transition. Effectively communicates the plan of Change. Certifications ITIL (Information Technology Infrastructure Library) Foundation, Lean Six Sigma Green Belt Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

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15.0 - 20.0 years

12 - 17 Lacs

Gurugram

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Digital - Senior Program Manager Transition Orange Business - Digital (Orange restricted) Context and challenges In a world of business services that is constantly evolving at an ever-faster pace, Orange Business is fully committed to answer the needs of our customers with a combined and unique positioning on the market, providing IT services expertise in conjunction with connectivity services Faced with heightened competition from new entrants, Orange Business has launched its Lead the Future plan in 2023 to move towards greater flexibility and agility, and quickly adapt to changes in the environment, whether technological, regulatory, geopolitical or competitive To accelerate our growth and competitiveness, we have launched a series of transformation projects which require us to adapt our operating models Job scope Within Orange Business, the mission of the Chief Technology and Information Office (CTIO) is to be a trusted technology business partner, delivering outstanding digital experiences to our customers, partners and employees To do so we are in the process of reimagining our IT to better serve the Business We need to leave behind our IT complexity by simplifying and modernizing our existing IT stack as well as delivering a brand-new IT platform so that we can launch our next generation of products CTIO is an entity of around 1800 people mostly located in France, Morocco, Egypt and India As the Senior Program Manager Transition , you will ensure a smooth transfer of IT scopes from incumbent system integrators to new ones as an outcome of the RFP (and others later on), minimizing disruption and maximizing the value delivered by these new SI Key missions : transition planning, stakeholder engagement, risk management, knowledge transfer between SIs, transition KPIs monitoring, continuous improvement post transition Stake is high from a business impact / QoS as well as team overload points of view Main responsibilities Successful transition between suppliers, across suppliers and across locations Many to Many(Supplier, location) kind of contracts Expertise in Transition Management, sensitive to engagement and transition needs , Proactive risk management and anticipate pitfalls and take corrective action Ability to lead and work under pressure, keep cool and manage expectations on both sides Unbiased approach to problem solving and supplier management Transition Management Coordinates reversibility activities across teams and ensures alignment of domain-level transition plans with overall strategy Monitors KPIs, validates key milestones, and resolves operational blockers Validates transition deliverables Critical for coordinating across teams and resolving operational blockers Work closely with Program Management lead, Vendors Supplier Leads across multiple suppliers, Contract Manager, Access Managers DA , Security and Sourcing Teams Work closely with the respective domain transition Managers who have Clear accountabilities with IT domains leading the transformation on their respective perimeters, Clear interlocks with our partner(s) Ensure smooth transition and governance kits , governance mechanisms, reporting on progress and risks , cost and budget controls as appropriate Profile Experience Range - 15+ Years Ability to Navigate the Organization, Telco background, Orange Business experience a bonus Experience and exposure to Transformation, Transitions, Contract Management, Vendor, supplier Management Foster a culture of continuous Improvement Exposure to PPM tools, reporting tools etc Big Picture, connect the dots Self-Starter, Ability to deliver with minimal supervision Skills Sensitive to Leadership asks, demands, and information Results-oriented, action-oriented Good Communication Skills Ability to work in a fast-paced and dynamic environment, managing multiple priorities and deadlines Metric and Number driven Ability to handle pressure and works towards stringent timelines Additional information tbc

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3.0 - 8.0 years

7 - 8 Lacs

Mumbai

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Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging areaThis is a unique opportunity for you to work in our team to partner with the Business to provide a comprehensive view. As a Market Transition KYC Analyst within the Markets Transition Management Team, you will collaborate with Markets Sales, Clients, and Internal partners to facilitate the onboarding of clients for trading Markets products. Your role will involve fielding and tracking requests, communicating requirements, and coordinating with various stakeholders to ensure a seamless onboarding experience for the client within the targeted timeframe. Your primary objective is to provide an exceptional client experience that aligns with the needs and objectives of the client and Markets Sales. Our team operates globally, supporting clients and Markets Sales in the US, EMEA, and APAC regions. Job responsibilities Focus on client service by building relationships with our client base to offer a primary point of contact for new onboarding requirements and ensure that clients requests are managed end-to-end with urgency and control. Liaise with clients across Asia countries and partner with front office sales to obtain up-to-date client onboarding documents and information. Analyze, review, and evaluate client onboarding information and documents to fulfill KYC requirements. Manage stakeholders by building strong relationships with internal partners to facilitate client timelines and continue to improve processes. Serve as the initial point of escalation for internal support teams. Coordinate with compliance and client onboarding teams to identify areas requiring additional investigation. Work on end-to-end onboardings, diverse requests, and account setup. Manage client expectations and liaise with different stakeholders as a single point of contact. Obtain due diligence and screening reports on clients, review issues highlighted, and partner with front office sales to provide disposition as necessary. Manage projects with end-to-end project management accountable to client and business owners. Ensure delivery of fully operational accounts to clients in a timely manner. Problem-solve for bespoke requirements and manage pipelines while coordinating across partner teams globally. Identify solutions, options, and timely escalations to front office sales or other teams to overcome challenges or hurdles faced in the onboarding process. Work to tight deadlines and be accountable for ensuring assigned KYC are completed efficiently. Required qualifications, capabilities and skills Minimum 3 years of relevant experience in corporate KYC / onboarding functions or relevant business partners groups Experience with KYC in Corporate and Investment Banking Knowledge of industry landscape and breadth of product offering required Knowledge of multiple client types (i.e. Corporates, NBFI, SPV, Trust, Funds etc.) Excellent interpersonal and communication skills (both written and verbal) Proven ability to solve problems can listen to client requirements, anticipate possible issues, seek to eliminate, mitigate, and escalate as appropriate. Strong sense of ownership and accountability to client and business leadership Excellent project management, organizational, and time management skills. Ability to focus and mobilize a team to help attain end goal Demonstrated ability to prioritize, multi-task and work within tight and changeable timeframes. Able to operate in a dynamic environment and meet deadlines Results-focused and driven, with an inquisitive mind-set that allows follow-through on all aspects of a complicated workflow Excellent attention to detail to provide high level of accuracy. Preferred qualifications, capabilities and skills Ability to grasp/learn concepts and procedures quickly. Basic to intermediate skills in Microsoft Office applications (Excel, Word, PowerPoint), with internet-based systems experience Strong client management skills with ability to build and maintain relationships. Prior experience of adhering to regulations and control standards

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14.0 - 18.0 years

27 - 42 Lacs

Hyderabad

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Transition General Manager Skill-Global TransitionManager,Core F&A,Implementation,Risk Management,Transition LifeCycle,Project Handle,Global Client Handle 14-18Yrs PKG Upto-55LPA Hyderabad NP-Imm-30Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile Skill- Global Transition Manager,F&A, Core F&A, Implementation,Risk Management, Transition LifeCycle,Project Management, Global Client Handle, Stakeholder,Risk Management,Change Management, F & A

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7.0 - 12.0 years

14 - 24 Lacs

Pune

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Sr Consultant - Transitions (AVP) - Insurance - IC role | Pune Magarpatta All migrations / transitions at WNS are supported by a central transitions team called the Global Project Management Office. The principal role of this team is to manage and own all transitions that take place across the length and breadth of the organization for all geographies. Transitions commence once a new project has been signed-off and ends when all processes of that project have gone live, stabilized and all client deliverables, goals and metrics have been achieved. Additionally, this team is also responsible for creating customized solutions and pricing for RFP and deal pursuits, and pitching these solutions to prospective clients. The GPMO team is also responsible for building capability to improve future transitions. Work Experience: 8+ years of total experience with the majority being in a BPM/ BPO company with demonstrated hands on experience in successfully leading large and complex transitions At least 3 years of intense customer facing roles (End to End Transition, Consulting etc) Has managed and led a team of high performing and highly motivated transition managers Managed/ liaised with IT Projects teams to deliver the technology and enabling tools as part of transition project deliverables Managed Transformation projects which delivered efficiencies Qualifications and skills Core Bachelors degree (graduate) in any discipline Excellent project management skills applied to a wide range of project types, scales, complexities, domains and geographies Strong customer relationship management skills Deep understanding of different aspects of BPO business in QA, MIS, SLA, base-lining, etc. Strong focus on deliverables - do whatever it takes to meet timelines and quality of deliverables Strong decision making skills Focus on continuous improvement Self-starter, independent, initiator. Strong organization, presentation, interpersonal and consultative skills is a must Knowledge and/or experience or certifications in Project Management methodologies and/or Six Sigma is a plus Supplemental Maintaining an established work schedule and strong work ethic Very strong analytical, planning, organizational, and time management skills Strong research skills including gathering and analyzing data from multiple sources Effective reporting and documentation skills Ability to maintain discretion and confidentiality Working in a cross-functional team and environment Strong business and financial acumen Interpreting and applying rules, regulations, policies, and procedures Technologically inclined Effectively using interpersonal and communications skills including tact and diplomacy to network with entire organization and get things done by building bridges Effectively using organizational and planning skills with attention to detail and follow through Job Responsibilities: Independently lead transitions for a business cluster or a cluster of large and multiple transitions/ engagements Train, manage, mentor and direct Program Leads and Project Managers who execute these transitions Manage and resolve issues Build close rapport with key client managers, internal and external stakeholders Owning compliance and continuous improvement to the WNS transition methodology Strong focus on positive transition outcomes: Achievement of deal financials by ensuring transitions are aligned with design Customer Experience understand client needs, wants and expectations and manage them effectively. Metrics Delivery ensure visibility and achievement of goals from day 1 of go-live Build transition capability Identify areas for functional improvement and capability building, lead implementation of the same Provide thought leadership to make transition solutions better, cheaper and faster Identify and lead projects that improve transition effectiveness Business Development Own and review transition solutions for new deals. Support sales, solutions and business functions Focus on realistic deliverability of solutions, highlight gaps, identify and implement systemic fixes Handling prospective / client presentations

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0.0 - 5.0 years

2 - 7 Lacs

Mumbai

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Job Title: Analyst Job Code: 10017 Country: IN City: Mumbai Skill Category: Finance Middle Office Description: Nomura Overview Nomura is:a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com . Nomura Services, India supports the group s global businesses. With worldclass capabilities in trading support, research, information technology, financial control, operations, risk management and legal support, the firm plays a key role in facilitating the group s global operations. At Nomura, creating an inclusive workplace is a priority. Our approach to inclusion encompasses a variety of initiatives, including sensitization campaigns, implementing conducive policies & programs, providing infrastructure support and engaging in community events. Over time, we have made meaningful progress in these areas, and this commitment has been wellrecognized across the industry. We are proud recipients of the prestigious Top 10 Employers award by the India Workplace Equality Index (IWEI), IWEI Gold Employer of Choice awards, India CSR Leadership Award 2024 for Holistic Village Development Program and the YUVA Unstoppable Changemaker Awards. Divisional Overview: Global Middle Office (GMO) is a control function focussed on the integrity of key transactional, risk and financial data and reporting. GMO will also perform an Advisory role partnering with the business and management to help deliver the firmwide strategy. To achieve this GMO will leverage the latest Digital Innovation & Automation (DI&A) opportunities to optimize GMO s efficiency and operating model. Key Responsibilities include: Data Management: Providing a complete and validated data set of transactional information, efficiencies in the production and proactive management of these data sets Control: Provide assurance on accuracy of firms financial statements through daily PL validation, Risk Model inputs, Proactive management of internal inventory and collateral obligations to ensure key liquidity / collateral requirements are optimized Advisory: Provide business support and oversight on new products/transactions, financial resources, liquidity management and trade bookings. Propose and implement FTB process improvements; institute performance analytics; and help navigate regulatory, industry and account changes Our division is responsible for the management and execution of millions of securities transactions on a daily basis. Our responsibilities include trade processing, confirmation, settlement, fails management, margin, asset servicing, risk management and various client services. In partnership with sales, trading, prime services, information technology, operations and other teams from across the bank, we apply a continual focus on improving productivity and efficiency, while seeking new and innovative ways to support our clients changing needs Business Unit Overview: The Fixed Income Middle Office team (Transaction Control, TC) based in Powai is continuously and actively engaged in supporting Nomuras Fixed income businesses spread across EMEA, Americas, Asia and Continental regions. Fixed Income Operations supports a varied range of Fixed Income products & franchisees offered by Nomura to its clients. The Fixed Income MO/TC plays a pivotal role between Clients and Front Offices on one side and Nomuras in house teams & divisions ranging from Information Technology, Core Operations, Client Service Representatives, Transition Management Group, Data Management and Operations Control on the other. Position Specifications: Corporate Title Analyst Functional Title Analyst Experience Freshers Qualification Graduate/MBA Role & Responsibilities: Knowledge (Academic) of Fixed Income Derivatives business Handling internal & external trade queries and resolving them Handling Inter entity /Intersystem Reconciliations for Fixed Income products Ongoing focus on training and development plans Front to back P&L reconciliation Posting P&L adjustments to correct any inaccurate P&L feed Flash (Trader estimate) vs Actual P&L reconciliation P&L attribution and Hypothetical P&L production and reporting P&L commentaries ( Daily / weekly) P&L reporting to the trading desk Monthly balance sheet substantiation Adherence to the key internal controls / policies and P&L reporting SL Mandatory Skill Set : Academic Graduate Finance/MBA (Preferable) Essential skills: Strong Analytical skills, Knowledge and understanding of Fixed Income products Double entry accounting concept Strong MS Excel skills Ability to work on tight deadlines Good communication skill Desirable skills: Proactive in raising issues and resolving exceptions Eye for detail and ability to analyse Team player & Team Leader Relations management internal & external counter parts Ability to multitask and work to tight deadlines Exceptional attention to detail Strong MS Office (Word / Excel / PowerPoint) skills Ability to show positive attitude on learning digital tools. Nomura Leadership Behaviours: Leadership Behaviours Description Element Exploring Insights & Vision Comprehensively analyse the nature of the problems we face and set our focus toward the future vision Gather Intelligence Create a vision Identify an issue Making Strategic Decisions Analyse options and feasibility to resolve issues, in making judgments and recommendations Identify countermeasures Assess feasibility Make a judgment Inspiring Entrepreneurship in People Promotes the vision and goals to others in such a way that inspires commitment and independent contributions Influence Inspire Commit Elevating Organizational Capacity Maximize organizational productivity through leadership development and engagement Have an ownership in own development Support other s growth Encourage organizational growth Inclusion Respect diverse perspectives and promote psychological safety and the creation of a risk culture Foster psychological safety Encourage the active participation of all talent Foster a risk culture We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees. We prohibit discrimination in the workplace whether on grounds of gender, marital or domestic partnership status, pregnancy, carer s responsibilities, sexual orientation, gender identity, gender expression, race, color, national or ethnic origins, religious belief, disability or age. *Applying for this role does not amount to a job offer or create an obligation on Nomura to provide a job offer. The expression "Nomura" refers to Nomura Services India Private Limited together with its affiliates.

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6.0 - 7.0 years

16 - 20 Lacs

Pune

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We are looking for a dynamic and self-driven Manager - Global Customer Care who will play a pivotal role in ensuring seamless order management and delivering exceptional customer service across our global operations. This individual will be responsible for managing service delivery, driving continuous improvement initiatives, overseeing SLAs and governance, and managing transitions. You will engage with senior stakeholders, guiding the team to ensure efficient and accurate processing of orders and invoicing while optimizing processes to meet business objectives. Reports to: Senior Manager - Global Customer Care Key Responsibilities: Order Management and Processing - Direct and co-ordinate day-to-day activity of Order Management Team and ensure achievement of agreed daily/weekly/Monthly SLA s Ensure all sales orders received are processed, utilizing the appropriate exception and communication processes when any issue preventing our ability to match customer demands is identified with a focus on execution turnaround time and quality. Proactively contribute to the order management accuracy and turnaround targets to ensure objected are met and exceeded when possible Drive efficiency in managing order corrections, invoice accuracy, and adherence to all internal and customer-specific guidelines. Manage the timely resolution of customer disputes and Open Order issues related to surgery orders. Service Delivery and SLA Management - Ensure that all order processing activities meet agreed-upon service level agreements (SLAs) for accuracy, speed, and customer satisfaction. Monitor and report on performance metrics related to order accuracy, invoicing, and dispute management, ensuring the highest standards of service delivery are met. Lead regular reviews and governance of service delivery, ensuring adherence to best practices, continuous improvement, and timely issue resolution. Team Management and Development - Lead, mentor, and develop a high-performing team of Advisors and Senior Advisors, ensuring they are equipped to meet performance targets and customer expectations. Support your team in overcoming challenges by providing guidance on complex order-related issues. Manage team performance through regular check-ins, feedback, and coaching, ensuring alignment with business goals and fostering a culture of continuous improvement. Transition Management - Manage the transition of new Channel, markets, territories, or process changes smoothly and efficiently, ensuring minimal disruption to operations. Collaborate with cross-functional teams to identify and implement process improvements during transitions to enhance efficiency and customer experience. Stakeholder Engagement and Collaborations - Build and maintain strong relationships with internal and external stakeholders, including senior management, customers, and vendors. Communicate and manage stakeholders as per agreed schedule & expectation Ensure alignment with stakeholders across the organization by providing regular updates on order processing, invoicing, and customer service issues. Continuous Improvement: Support the day-to-day management and growing customer adoption of EDI, Esker or other solutions to achieve the "perfect touchless order Lead initiatives aimed at enhancing customer satisfaction, operational efficiency, and team performance. Utilize tools like SAP, Salesforce, Esker and other relevant tool and applications to track performance, analyse trends, and drive data-driven decision-making. Reporting & Analytics: Prepare and present regular reports on team performance, order status, dispute resolution, and customer satisfaction. Provide insights and recommendations for process improvements based on key performance indicators (KPIs) and data analysis.

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8.0 - 12.0 years

9 - 13 Lacs

Bengaluru

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Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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12.0 - 16.0 years

7 - 11 Lacs

Noida

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Manages the whole process of transferring services and staff from one location to another or from one service provider to another, ensuring service levels are maintained throughout. The role also includes maintenance of the budget, project plans and reporting to the customer and internal management. Ensures the delivery of a high quality, professional and proactive customer focused service on daily basis. Influence and shape transition solutions, working with bid team, solution analysts and architects; Delivery of project responsibilities to time, cost and quality, accountable for full transition project up, aligned with internal (management) and external (client) needs, defining project approach, scope, milestones, success criteria, deliverables, risks, contingencies and allocating appropriate resource requirements ensuring that quality assurance activities are embedded Ownership of all project financials (relating to project activity under your management) and manage month end processes and forecasting inputs; Identify and manage changes in scope, obtain client buy in, identify further revenue opportunities; Contribute to proposal development (from client request through to final issue and potentially subsequent project delivery); Create a value proposition in collaboration with client that highlights the advantages of the organizations service, proposing solutions that meet or exceed client needs and expectations and align with the Groups strategy Working with Transformation team to drive DGEM Alignment that including incorporating CG best practice and specific client needs to come up with client DGEM. Working with Transformation teams to develop implementation plans and timelines for identified initiatives arising from DGEM alignment / Impact Assessment workshops with focus on ensuring Day1 productivity initiatives are implemented Understand and track SLAs escalating failure as appropriate Build and maintain a strong working relationship with key internal and external stakeholders. Promotes communication among Capgemini/client team members and encourages dialogue that addresses key issues and maintenance of productive working relationship Develop/maintain awareness of Capgemini processes and standards when preparing various reports required by internal management or customer . Primary Skills Must be experienced in 3rd party transitions this will not involve somebody who is only experienced in Captive set up or internal transitions alone. The last role in the current organization should be as a Transition Manager / Transition Role Vivid in explaining their current transition methodology/ risks/ challenges faced Experience in handling bid process/ be a transition counterpart during RFPs & bids/ transition solution experience in devising plans, costs etc. Skills (competencies) Adaptability Analytical Thinking Business Acumen Business Partnering Business Transformation Change Management Commercial Management Crisis Management Customer Centricity Project Governance Project Management Project Planning Relationship-Building Stakeholder Management

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5.0 - 9.0 years

6 - 10 Lacs

Mumbai

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JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Responsibilities Operations Build successful relationships with Life Sciences (LS) client stakeholders to promote confidence in quality and compliance, as well as forward planning. Provide management and leadership direction for the development and implementation of quality and compliance programs. Collaborate with other Life Sciences accounts to proactively accumulate, share and reapply all learnings, successes as well as best practices. Collaborate with Global Life Sciences Quality Vertical for development, revision and implementation of QMS and quality documents. Responsible for ensuring Lide Sciences facilities teams adhere to the required training and ensuring in compliance to client s QMS and quality training requirements. Responsible for ensuring that the work conducted by the Facilities team, and its subcontractors is in full compliance with contractual requirements, client s SOP s, GxP, FDA and other regulations. Able to perform/support internal JLL compliance audits and prepare SOP s, and training materials for use by the Life Sciences facilities team in the performance of their work. Guide Life Sciences facilities team in closing recommendations from client s audit. Expected to interface with the client s quality personnel to ensure that all of the clients SOP s are followed, work performed by the LS facilities team is properly documented for traceability in the framework of GDP. Sustain quality assurance support and develop a Quality Engineering Maintenance program for a controlled-environment manufacturing and laboratory facility as it relates to the facilities maintenance of this plant. Conduct investigations and drive accountability for all quality events. Lead programs to create value for client to ensure program deliveries meet or exceed expectations. Facilitate quality-relevance investigation via structured Root Cause Analysis. As part of career development, lead Life Sciences accounts as an IFM leader. Reporting Manage and report on critical key performance measurements. Develop and submit periodic site status reports related to the Quality Program. People Management Effectively lead and guide a Life Sciences Quality team by clearly communicating expectations, accountabilities and providing performance feedback for continuous improvement. Ensure Life Sciences Operations team members complete relevant quality and compliance training. Coach new Life Sciences team members on quality and compliance for their adaptation into specific Life Sciences accounts. Mentor, develop and train peer and direct report team members. Provides direction/information to vendors, facilities staff and service providers as required to ensure that quality assurance expectations are communicated and followed. Others Any other quality-relevant duties and tasks assigned. Knowledge, Skills Abilities MINIMUM REQUIRED PREFERRED Education/training Bachelor degree preferred Degree in science, technical or relevant discipline Sound fundamental knowledge in process utilities. 6+ Years of relevant experience preferred with minimum 4+ years in Quality and Compliance discipline in GxP manufacturing or laboratory environment. Six-Sigma and Root Cause Analysis training is essential. Skills and knowledge Background in technical documentation Work independently and within a team. Strong mindset of compliance and client-focus. Communicate effectively with technical, quality assurance and other personnel. Proficient in Word, Excel and other Microsoft Office Suite programs Ability to investigate, recognize and diagnose trends and patterns. Solid understanding of cGMP s as they relate to the performance of maintenance and repairs to facilities, utilities and equipment utilized for the manufacturing plants and laboratories for drug products. Experience working at an FDA regulated manufacturing facility in a quality assurance or quality control capacity. Support investigations and corrective action plans for appropriate discrepancies. Investigation of compliance issues as required, collaborating with relevant Compliance Partner(s) Understanding of FDA regulations including 210 CFR part 210 and 211. Strong commitment to quality assurance, and a willingness to help develop a quality first culture on the site. Knowledge of Quality Engineering techniques, CMMS systems, and Quality Management Systems English communication is essential Other abilities Good oral and written communication skills including the ability to communicate to all levels of management and willing to interface with a diverse customer base including technical and non-technical personnel. Physical work requirements and work conditions Familiar with process utilities and GxP environment. Location: On-site -Mumbai, MH Scheduled Weekly Hours: 38 Job Tags: Transition Management If this job description resonates with you, we encourage you to apply, even if you don t meet all the requirements. We re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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9.0 - 10.0 years

15 - 16 Lacs

Bengaluru

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JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. As a Regional Procurement Manager at JLL, youll play a crucial role in shaping a brighter way for our clients and fellow employees through strategic sourcing and supplier management. Youll be at the forefront of driving cost-effective procurement solutions while fostering a culture of collaboration across local and global teams. In this position, youll have the opportunity to embrace innovative ways of working, leveraging your expertise to optimize procurement processes and deliver exceptional value to our organization and clients. Join us in taking the more inspiring and innovative path towards success in the dynamic world of commercial real estate services. What your day-to-day will look like: - Develop and implement regional procurement strategies aligned with JLLs global objectives - Lead supplier selection, negotiation, and management processes to ensure optimal value and performance - Collaborate with cross-functional teams to identify cost-saving opportunities and improve procurement efficiency - Analyze market trends and conduct spend analysis to inform strategic sourcing decisions - Ensure compliance with company policies, legal requirements, and industry standards - Mentor and develop team members, fostering a culture of continuous improvement and innovation - Prepare and present procurement performance reports to senior management Specific activities can include - Manage the procurement process and make sure process compliance - Continue to drive the Saving targets in operational stage and lead sourcing activities through leveraging alliance partners - Vendor Management (onboarding, offboarding, COI, Supplier Performance Management, Supplier Relations Management) - Contract management (new, amendment, renewal) - Report governance management - System management Required Qualifications: - Bachelors degree in Business Administration, Supply Chain Management, or related field - Minimum of 5 years of experience in procurement or supply chain management - Proven track record in strategic sourcing and supplier relationship management - Strong negotiation and contract management skills Excellent analytical and problem-solving abilities - Proficiency in procurement software and Microsoft Office suite - Outstanding communication and interpersonal skills -Systems experience, such as procurement systems, vendor management systems, or procurement to pay systems Preferred Qualifications: -Experience in the commercial real estate or facilities management industry - Knowledge of sustainable procurement practices - Multilingual capabilities - Demonstrated leadership in driving process improvements and innovation At JLL, we believe that the most effective teams are built when everyone is empowered to thrive. We support each others wellbeing and champion inclusivity and belonging across teams. Join us in this exciting role and be part of a company that prioritizes opportunities to strengthen and advance your career while making a meaningful impact in the world of commercial real estate. Ask anything, upload files or search JLL knowledge base using @jll. Location: On-site -Bengaluru, KA Scheduled Weekly Hours: 40 Job Tags: Transition Management If this job description resonates with you, we encourage you to apply, even if you don t meet all the requirements. We re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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7.0 - 10.0 years

7 - 11 Lacs

Bengaluru

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JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Deputy Health, Safety, Security and Environment (HSSE) APAC Lead What this job involves - The Deputy HSSE APAC Lead supports the APAC HSSE Lead by directing the development, implementation, and continuous improvement of the JLL HSSE management systems at Client facilities. In this capacity, the Deputy HSSE APAC Lead is accountable to the APAC HSSE Lead, and to provide guidance, identify the resources and equipment necessary to implement HSSE management systems and compliance programs related to JLL scope of work at the Client locations in APAC. The Deputy HSSE APAC Lead will partner the client in HSSE activities and advise the JLL site teams on HSSE issues, evaluate potential hazardous situations and environmental impacts, conduct accident investigations, and ensure JLL is compliant with all HSSE regulatory and Client requirements. What is the day to dayProvide leadership and support the development and implementation of HSSE management systems and compliance programs at the Client sites. Team with JLL Site Team and the Life Sciences HSSE team to establish HSSE performance goals and reviews performance against those goals. Track and report HSSE metrics and measure performance against key performance indicators. Establish necessary plans to meet or exceed key performance indicators. Direct the implementation of HSSE Committees suitable to the site s needs. Evaluate hazards on client sites for safety, health, and environmental risks. Implement environmental, health and safety procedures and programs for Jones Lang LaSalle activities and monitors safety compliance to reduce risks. Implement inspection programs and establishes regular inspection schedules. Identify training requirements and coordinates training sessions for HSSE regulatory and Client training requirements. Establish record management and retention policy. Ensures required records are kept available according regulatory and JLL requirements. Audit adherence to HSSE policies and procedures. Assist the JLL Site Team in the accident investigation and communication process including the identification of root causes. Implement training and tools necessary to ensures that reports on HSSE incidents and performance are submitted on a timely basis, and that corrective actions are taken. Maintain liaison with client and service partner HSSE organizations to ensure that HSSE problems are identified, and solutions coordinated. Maintain a collaborative partnership with Client HSSE organization. Drive the implementation of programs and initiatives necessary to foster a strong HSSE culture. Provide support to Client HSSE Team by conducting selected HSSE activities as agreed by JLL and client. Key Interactions: Internal: JLL Project leads, JLL Site Facility Management, JLL Life Sciences platform EHS team, JLL Site Team, JLL Risk Management Client: Client EHS and OperationsTeams at the Site External: EHS Related Regulatory Agencies, JLL Service Partners Desired experience and technical skills - Required Bachelors Degree in Occupational Safety and Health, Environmental Science, or related years of experience Broad based knowledge of Environmental, Occupational Health, and Safety and Environmental Protection Agency regulations (control of high risk work, spill prevention, hazardous waste, dangerous goods shipping) 5+ years of experience working with HSSE compliance and management systems preferably within facility operations Success working with subcontractors/vendors supporting mutual safety objectives Excellent skills in written and oral communication Basic computer skills with both word processing and database applications Ability to drive and inspect both outdoor and indoor areas to observe compliance with established programs Preferred Professional designation like OHST, ASP, or CSP EHS experience in biopharmaceutical, research or maintenance operations Location: On-site -Bengaluru, KA Scheduled Weekly Hours: 40 Job Tags: Transition Management If this job description resonates with you, we encourage you to apply, even if you don t meet all the requirements. We re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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4.0 - 7.0 years

7 - 11 Lacs

Mumbai

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JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL empowers you to shape a brighter way. What this job involves: As the India IFM Lead for the client contract, you will be responsible for overseeing the overall contract delivery, ensuring client satisfaction, and achieving key performance indicators (KPIs) across India. You will lead the regional team in delivering exceptional integrated facilities management services to client in the Indian market. What your day-to-day will look like: Oversee and manage the delivery of IFM services for client across India Ensure high levels of client satisfaction through proactive communication and relationship management Monitor and drive achievement of contract KPIs Develop and implement strategies to improve operational efficiency and cost-effectiveness Lead and mentor the India IFM team Collaborate with global and regional stakeholders to ensure alignment with JLLs and client objectives Identify and pursue opportunities for contract growth and expansion in the Indian market Desired or preferred experience and technical skills: In-depth knowledge of IFM practices and trends in the Indian market Strong understanding of contract management and performance metrics Excellent leadership and team management skills Proven track record in client relationship management Proficiency in English and Hindi; knowledge of other Indian languages is a plus Experience with IFM software platforms (e. g. , CAFM, CMMS) Familiarity with industry standards and regulations in India Required Skills and Experience: Bachelors degree in Facilities Management, Business Administration, or related field; Masters degree preferred Minimum of 10 years of experience in facilities management, with at least 5 years in a leadership role Demonstrated success in managing large-scale IFM contracts in India Strong financial acumen and experience in budget management Location: Mumbai (specific location to be determined based on candidate and business needs, with travel across India) Job Tags: Integrated Facilities Management, Contract Management, Client Relations, India, Leadership Location: On-site -Mumbai, MH Scheduled Weekly Hours: 40 Job Tags: Transition Management If this job description resonates with you, we encourage you to apply, even if you don t meet all the requirements. We re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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20.0 - 23.0 years

40 - 55 Lacs

Bengaluru

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Dear Aspirant, Welcome to [ Resource pro ], a leader in the property and casualty insurance sector. Our mission is to deliver exceptional solutions that safeguard our clients' futures while promoting a culture of innovation and excellence. ReSource Pro Operational Solutions Private Limited, Bangalore Mail Id: Karthik_Venkat@resourcepro.in About ReSource Pro: About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 4,700+ ReSource Pro employees provide dedicated support to more than 370+ insurance organizations, consistently achieving a 97% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Operational Solutions Private Limited, Bangalore About ReSource Pro: About Us: Resource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, Resource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 4,700+ Resource Pro employees provide dedicated support to more than 370+ insurance organizations, consistently achieving a 97% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. Role & responsibilities Lead India's Real-time Service Delivery, Drive Business Growth, and Manage Financial Results Lead direct reports to create an environment for high productivity and employee engagement in India's-time shift. Coach direct reports and team leaders. Build effective talent development practices to develop leaders within and integrate externally hired leaders. Oversee delivery of services, products, and, solutions to clients in line with global quality standards and brand promises. Trouble-shoot service and client management issues with the team and drive high client satisfaction. Uphold information security requirements. Drive significant revenue growth in India real-time shift, and lead collaboration between India and China teams and all U.S. based Business Development and Operations Advisory departments to achieve growth targets. Manage financial results of India real-time shift including appropriate organizational structure, optimal efficiency, and service/product refinement. Lead Strategic Initiatives & Projects and Drive Innovation Define projects and initiatives for Indias real-time shift to revise and adopt ReSource Pro best practices; oversee project execution to achieve desired business results Build infrastructure, policies and procedures, processes, and tools to support the India real-time shift growth, implement the Total Quality System and Account Management Process, and oversee projects and activities that build and support the culture of One ReSource Pro that ultimately drives business results. Preferred candidate profile Minimum Bachelor Degree 10+ years of leadership experience in operations Work experience in insurance outsourcing is highly preferred Global work experience is preferred Perks and benefits Best In the Market with variables. Our Values : Passion For Excellence We aspire to the highest standards in all that we do. Service Centric We are motivated by a deep service, building trust through quality, reliability and attentiveness. Teamwork We are here to support each others success. Best Self We challenge ourselves to learn, grow and be the best version of ourselves. Commitment to community We are actively engaged in our communities and committed to giving back. Contact : HR Karthik - 9008042208 | | Mail Id: Karthik_Venkat@resourcepro.in

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