301 Transition Management Jobs - Page 10

Job Description: Assistant Manager Report to : Operations manager Department: Service Delivery Unit Location: Bangalore, India Contact Scope: Mentioned Below [ WE ONLY CONSIDER ASSISTANT MANAGER PROFILES AND NOT TEAM LEADERS, THOSE WHO HAVE TAKEN THE INTERVIEW THEY SHALL COMPLETE THE COOLING PERIOD OF ONE YEAR ] [ MINIMUM 8 YEARS OF EXPERIENCE AND SHOULD WORK AS ASSISTANT MANAGER FOR ATLEAST ONE YEAR ] Roles and responsibilities: Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. Leading the Service Delivery team, managing conflicts, and ensuring the teams processes and tasks are carried out efficiently. Managing finances and budget. You will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problems and provide root cause analysis as needed. You will lead and supervise Service Delivery Supervisors and a number of client teams to establish and maintain a motivated and skilled service delivery workforce. Oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met; Identify and lead the department, division or company level projects to realize corporate goals and strategies. Responsibilities: Talent Inventory: Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high-potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. Client Services: Oversee the daily operations of each client team to ensure client satisfaction; manage email, phone or, in-person interactions with clients to maintain and enhance client relationships; execute company-wide client-related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. Business Growth: Proactively seeks opportunities to improve client experience and drive business growth. Support US-based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. Problem Solving: Resolve high-impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. Managing Projects: Stay well informed of corporate goals and strategies; identify and lead the department, division, or company-level projects. Lead assigned cross-function or company-wide activities and projects. Employee Engagement and Budget: Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction, and business development needs. Manages priorities and budgets to meet company, department, and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs. Contact Scope: HR Karthik - 9008042208 Email ID - Karthik_Venkat@resourcepro.in Internal Contacts: Team members within the client team, Supervisor External Contacts: Client contacts Minimum Qualifications: Education Background: Major N/A, Degree Bachelor, Licenses/Certificates N/A Working Experience: Minimum 8 years experience, 3 years management experience Some of the mandatory skill sets required: Operations / Process / Transition Management Client Focus Coaching and Training SOP Creation and management Quality - Auditing, Planning, Target Setting Interpersonal Communication Capacity Planning Employee Retention Team Performance Shift Timings: Regular Shift: 8:00 AM to 5:00 PM | 8:30 AM to 5:30 PM Real-Time Shift: 6:30 PM to 3:30 AM | 7:30 PM to 4:30 AM | 8:30 PM to 5:30 AM | 9:30 PM to 6:30 AM Contact Scope: HR Karthik - 9008042208 Email ID - Karthik_Venkat@resourcepro.in Location: 2nd, 3rd & 7th Floor, Hub 4, Karle Town Center (SEZ), Kempapura Main Road, Nagavara, Bengaluru - 560045, India

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Title Manager Transition Business unit Corporate Reporting to Regional Head South Key stakeholders Branch Heads/Ops. Lead Direct reports Nil Duties & responsibilities Carrying out management of Electro-Mechanical transitions for South PAM region. Carry out the MEP/SS services Transition process and HOTO process for the PAM sites Establishment of MEP Systems & Processes for Property Management Supervises and directs maintenance staff and monitors performance during transitions Checks malfunctioning equipment and ascertains corrective action required to restore to satisfactory operating condition with complete details capturing into the HOTO documentations. Manages departmental staff, including selection, scheduling and job assignments; Works with the client to schedule equipment to be taken off line so that preventative maintenance can be performed. Monitors operation of electrical and mechanical equipment supporting the facility and facility’s critical operations during transitions. Requires the ability to analyse the operation of various site infrastructure systems, determine the root cause of any problem / malfunctions and take corrective action as required. Understands the engineering design and operational aspects of the Base Building and Critical Support Systems and Components. Must be able to immediately recognize system shortcomings and respond to operational and emergency situations. Provides training and support aimed at expanding the capabilities of the operations staff. Demonstrating the proper use and care of tools and instruments, giving hands on instruction in basic maintenance, safety and troubleshooting procedures, recommending relevant outside engineering courses for enrolment and instilling an overall level of professionalism in manner and appearance. Participates in facilities remodelling, new construction, and other planning activities of other departments. Manages and monitors construction and repair projects. Plans and manages the budget allowing for appropriate control and utilization of client’s resources. Forecasts budget for the operation and maintenance of the building and systems accurately. Recommends and estimates facility repairs and improvements for inclusion in the annual budget. To formalize and finalize the Operation/ EHS Manual of the site before closing the transition activity in accordance with the JLL process and procedure guideline Facilitate in finalizing the service partners for the new sites along with JLL SCM Lead and Operational leader of the region Performance objectives To make sure all the transitions are happening smoothly and on time Key skills Technical qualification with transition tool kit with the exposure Excellent exposure in managing transition document Exposure to VMS Approach Employee specification B.E with hospitality background Excellent communication skill Written & verbal Strong Team Player Proficient in MS Office Location On-site –Hyderabad, TS Scheduled Weekly Hours: 40 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.

Min exp 16 years in FNA--transition of large scale Should be manager on papers with CORE FNA EXP Package upto 55 lpa Drop CV on supreetbakshi@imaginators.co

The Transition Manager will hold a key position within the GBS Transition Team. This role will be responsible for the planning and delivery of transitions across the multi-functional GBS organization. The role is primarily responsible for planning, executing, and stabilizing transitions within the GBS organization, both on time and budget. This role will involve working globally with internal and external key stakeholders eg, GBS, retained WBD organizations and outsource partners Job Responsibilities Transition Planning & Execution - Plan and execute WBD GBS transitions across multiple functions and global locations according to the GBS transition methodology and playbook. Create transition plans and documents to outline project expectations, scope, schedule, and budget requirements. Ensure all transition tollgates have been met and operations are stabilized before transition shutdown Workshop Participation - Participate in workshops with executive leadership to develop transition scope, resource requirements, timelines, communication plans and budgets in line with GBS transition methodology and playbook Liaise With Transition Support Functions - Ensure staffing and infrastructure is in place to effectively execute transition. Liaise with Human Resources on staffing impacts and technology and facilities for infrastructure and access set-up. Transition Status Updates - Keep all parties involved with the transition updated on its progress. Build close rapport with key internal stakeholders and clients. Create reports and presentations to keep executive leadership up to date on transition schedule, budget, and status. Facilitate daily/weekly/monthly meetings with all stakeholders to collect status and discuss issues. Transition Issue Management & Resolution - Spot any transition-related issues and risks and propose effective solutions to resolve them swiftly. Propose recommendations for any requests for transition changes to Transition Lead for approval. Provide guidance and direction transition participants across the organization Work Experience Minimum 5 years of experience in a large multinational corporation with at least part of that time working in a global shared services organization Experience leading large scale, high visibility business process transitions Experience managing projects/teams across various global locations Experience driving process improvement Combination of experience in both accounting ERP systems and management information systems Successful track record of leading projects and development/delivery of complex solutions SAP usage or SAP design/implementation experience preferred International experience required Education, Professional Training, Technical Training or Certification bachelors degree in a related field (eg, Accounting, Technology, Human Resources) required MBA preferred Knowledge/Skills Strong management, decision-making and interpersonal skills Strategic and pragmatic with the ability to carry an idea through execution Strong planning, organization and analytical skills Attention to detail and accuracy as we'll as strong organizational skills Results oriented mindset with a drive to achieve objectives Ability to interact professionally (written and verbal) with GBS Customers and all levels of WBD management and staff and outside vendors Ability to work in a fast-paced matrixed environment Ability to assess and measure impact and to prioritize accordingly Ability to build confidence and trust with internal and external constituencies and history of providing excellent customer service Demonstrated ability to contribute to a culture of excellence, integrity, and accountability Strong project management skills, with the ability to proactively manage a variety of projects and timelines; demonstrate initiative, resourcefulness, and an ability to manage multiple assignments and deliverables Competency with Process Improvement methodologies and tools eg, Six Sigma, Lean etc Willingness and ability to travel internationally

About The Role : Job TitleOperations Manager, VP LocationBangalore, India Role Description The role is part of the Global Cash, Surveillance & Messaging Operations . Deutsche Bank has its Operations & Technology Centers in India across Mumbai , Bangalore , Pune & Jaipur Cash Operations processes at India NOC (Near & Offshore Centers) has presence at Bangalore and Jaipur , which is lead by Director (Head :Global Cash Operations India NOC). The Vice President (VP) of the Cash Ops, will be primarily responsible for leading the Service Delivery for Cash Operations reporting to Director (Global Cash Operations India) The VP (Global Cash Operations) is responsible managing multiple teams across locations providing services to all regions on 24x 6 basis. Own the end-to-end process by ensuring controls are enhanced, risks are mitigated to achieve zero error delivery and process automation and creating efficiencies. Candidate is expected to have a has a strong understanding of the evolving industry trends in Payments products and processes Proven track record of managing high performance Operations teams & transforming processes through automation, RPA, AI etc. will be an added advantage The candidate is expected to have strong understanding of Cash Operations including strong knowledge of Global messaging & Embargo, SWIFT and ISO Standards, Cheque Processing, Payments processing, Investigations and Funds Release activities. The candidate is completely responsible for the delivery of processes managed including delivery on Service Delivery Risk & control Transformation People Management Cost Optimization Regulatory compliance Relationship Management (Pillar /Regions & Branches) What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Strategic Application : Understand and apply global cash operations strategies and objectives, focusing on service delivery, cost, risk and control, transformation and efficiency, process improvement, people management, and regulatory compliance within the operations unit. Transformation Initiatives Deliver on global transformation initiatives . Operational Guidelines Keep all operational guidelines updated, ensure adherence to standards and procedures, and identify risk mitigation measures where control issues arise. Performance Reviews Conduct regular operational performance reviews. Risk Management Effectively manage risk and ensure adherence to the risk and control framework in line with regulatory requirements, internal policies, and audit standards . Transaction Processing Responsible for the complete and accurate processing of transactions in a timely manner, including performing all relevant controls. Stakeholder Engagement Develop strong engagement with regions/branches served and all internal stakeholders. Policy Adherence Ensure all group policy requirements are adhered to. Team Management Manage teams performing various processes within cash operations . Resource Management Oversee resource and headcount management for the area/region served. Vendor Liaison : Liaise with stakeholders and the vendor management team regarding various aspects of service delivery. Quality Awareness Ensure quality awareness within the team. Transition Management Manage transitions as needed . Service Delivery Governance Implement service delivery governance frameworks through performance reviews such as SDM. Team Leadership Manage a team of approximately 100 employees, including AVPs, associates, and analysts/senior analysts . Business Strategy Support Actively support the business strategy, plans, and values, contributing to the achievement of a high-performance culture. Career Management Take ownership of personal career management, seeking opportunities for continuous development and improved performance contribution. Cultural Integration Foster a high-performance culture integrated with the bank's values and beliefs. Role Modeling Act as a role model for employees . Performance Management Drive a culture of strong performance management. Your skills and experience Experience Minimum of 12-15 years in Banking/Cash Operations with extensive knowledge of various banking products such as Cash, Cash Management Services/Systems. Proven track record in managing multiple teams, processes, and functions, and driving change. Communication Exceptional communication skills for effective interaction at all levels across business disciplines, regions, and branches. Multitasking Energetic and capable of handling multiple tasks in a fast-paced environment. Leadership Demonstrated ability to manage service delivery for large teams (approximately 100 employees), including AVPs/Managers. Technical Knowledge In-depth understanding of SWIFT and ISO features, products and services, FX processes, and cross-border remittances. Regulatory Compliance Strong grasp of regulatory and compliance requirements, risk and control frameworks governing payments, and operational risk management. Payments Systems Comprehensive knowledge of payments and clearing systems, embargo filtering, check processing, investigations, and funds release. Stakeholder Management Effective stakeholder management skills, service delivery experience, delegation, decision-making, and leadership abilities. Problem Solving Strong problem-solving skills with the ability to conduct clear and concise conversations with internal and external business partners. Service Delivery Expertise in managing service delivery across multiple locations. Analytical Skills: Strong analytical skills, attention to detail, service commitment, and solid people management skills. Project Management Ability to multitask and manage multiple deliverables/projects. Change Management Ability to lead change and effectively create business proposals, senior management reviews, presentations, and communications to clients internally and externally. Vendor Governance Experience in transitioning frameworks and delivery to vendor governance requirements in an offshore environment. Transformation Initiatives Proven track record of driving transformation initiatives involving the deployment of RPA/AI/BOTs. Shift Work Willingness to work in shifts aligned with the regions supported. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Job Title: IFOInfrastructure Others Job Code: 8954 Country: IN City: Mumbai Skill Category: India CMT Description: Division overview: Chief Transformation Office (CTO) is responsible for implementing crossdivisional change in the form of new Business / entity setup, cost optimization, efficiency enhancement and process improvements. Team is responsible for running global change programs in the area of Global Markets, Operations, Finance, Asset Management, Risk and IT. Some of the key responsibilities of the team include: New Business & entity rollouts Digital Innovation Regulatory Analysis Transition Management Business Analysis & Project Management Key responsibilities: Project Management of medium to high level complexity projects. Adhere to project governance standards and deliver within stated time, cost and risk framework Business Analysis of medium to high level complexity projects PMO for large and complex programme Ensure stakeholder engagement and understand their needs Elicit requirements using various analysis techniques Manage & coordinate activities of the project team to ensure good quality of deliverables without escalations Ensure project documents are complete, current, and stored appropriately Constantly identify, review and address risks & issues Actively review project progress adherence to schedule, resource utilization & progress against objective Prepare for and host regular working group / steering committee meetings, track actions from each meeting to ensure completion 1 Manage user acceptance testing and obtain UAT signoff Formal Project closure, handover and lessons learnt Ensure constant sharing of best practices across the team Skills, experience, qualifications and knowledge required: Project Delivery Skills Flexibility (Open to Change) Adapts effectively to changing plans and priorities Stays on target to complete goals regardless of obstacles or adverse circumstances Rigorous follow through on all commitments to achieve results Planning, Organizing and reviewing skills Strong planning, organizing & reviewing skills Decision Making & Influencing Skills Interpersonal and Communication Skills Ability to work with a varied set of individuals across levels Initiates and develops business relationships positively Positive Persuasion and assertiveness Ability to lead key engagements and work with senior stakeholders Financial Knowledge Understanding of the trade lifecycle Basic understanding of financial products equity, derivatives, fixed income, FX Finance Certification (CFA, FRM, NCFM etc.) will be a plus. Ability to analyse data using R, Python, SQL or any other data analysis tool and present the findings to senior management and other stakeholders to drive decisions Educational or working background in accounting and finance We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees. We prohibit discrimination in the workplace whether on grounds of gender, marital or domestic partnership status, pregnancy, carer s responsibilities, sexual orientation, gender identity, gender expression, race, color, national or ethnic origins, religious belief, disability or age. *Applying for this role does not amount to a job offer or create an obligation on Nomura to provide a job offer. The expression "Nomura" refers to Nomura Services India Private Limited together with its affiliates.

Position Specifications: Corporate Title Analyst Functional Title Analyst Experience Freshers Qualification Graduate/MBA Role & Responsibilities: Knowledge (Academic) of Fixed Income Derivatives business Handling internal & external trade queries and resolving them Handling Inter entity /Intersystem Reconciliations for Fixed Income products Ongoing focus on training and development plans Front to back P&L reconciliation Posting P&L adjustments to correct any inaccurate P&L feed Flash (Trader estimate) vs Actual P&L reconciliation P&L attribution and Hypothetical P&L production and reporting P&L commentaries ( Daily / weekly) P&L reporting to the trading desk Monthly balance sheet substantiation Adherence to the key internal controls / policies and P&L reporting SLA Mandatory Skill Set : Academic Graduate Finance/MBA (Preferable) Essential skills: Strong Analytical skills, Knowledge and understanding of Fixed Income products Double entry accounting concept Strong MS Excel skills Ability to work on tight deadlines Good communication skills Desirable skills: Proactive in raising issues and resolving exceptions Eye for detail and ability to analyse Team player & Team Leader Relations management internal & external counter parts Ability to multitask and work to tight deadlines Exceptional attention to detail Strong MS Office (Word / Excel / PowerPoint) skills Ability to show positive attitude on learning digital tools. Nomura Leadership Behaviours: Leadership Behaviours Description Element Exploring Insights & Vision Comprehensively analyse the nature of the problems we face and set our focus toward the future vision Gather Intelligence Create a vision Identify an issue Making Strategic Decisions Analyse options and feasibility to resolve issues, in making judgments and recommendations Identify countermeasures Assess feasibility Make a judgment Inspiring Entrepreneurship in People Promotes the vision and goals to others in such a way that inspires commitment and independent contributions Influence Inspire Commit Elevating Organizational Capacity Maximize organizational productivity through leadership development and engagement Have an ownership in own development Support other s growth Encourage organizational growth Inclusion Respect diverse perspectives and promote psychological safety and the creation of a risk culture Foster psychological safety Encourage the active participation of all talent Foster a risk culture

Manage day to day Transition project communication with all stake holders (internal and external) and produce relevant reports accurately and in a timely manner at the agreed frequency Transition Manager in operation from customer services domain Required Candidate profile end to end management of transition projects comprising of 100-200 FTEs from the inception phase till the project reaches stability post Go Live.

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role Overview - Transport Coordinator A Transport Coordinator is responsible for overseeing and managing the transportation operations within an organization. This role involves planning and scheduling transportation routes, coordinating with drivers and carriers, ensuring compliance with safety and regulatory standards, and optimizing logistics processes to ensure timely and cost-effective delivery of goods. Key Responsibilities Route Planning Scheduling: Develop and implement efficient transportation routes and schedules to ensure timely delivery of goods. Coordination Communication: Liaise with drivers, warehouse staff, and external carriers to coordinate shipments and resolve any issues that arise during transit. Compliance Safety: Ensure all transportation activities comply with relevant safety regulations, industry standards, and company policies. Monitoring Tracking: Utilize transportation management systems (TMS) to monitor and track shipments, addressing any delays or issues promptly. Documentation Reporting: Maintain accurate records of transportation activities, including invoices, delivery notes, and transportation logs. Prepare and analyze transportation reports to identify areas for improvement. Cost Management: Analyze transportation costs and implement cost-saving measures without compromising service quality. Problem Resolution: Address and resolve transportation-related issues and emergencies, ensuring minimal disruption to operations. Required Skills Organizational Skills: Strong ability to plan, prioritize, and manage multiple transportation tasks simultaneously. Communication Skills: Excellent verbal and written communication skills to effectively interact with internal teams and external partners. Problem-Solving: Ability to quickly identify issues and implement effective solutions in a timely manner. Technical Proficiency: Familiarity with transportation management software and other relevant tools. Attention to Detail: High level of accuracy in maintaining records and documentation. Qualifications Education: A bachelors degree in Logistics, Supply Chain Management, or a related field is preferred. Experience: Proven experience in transportation coordination or logistics management. Knowledge: Strong understanding of transportation regulations and industry standards. Certifications: Relevant certifications in logistics or transportation management are advantageous. Location: On-site -Aurangabad, MH Scheduled Weekly Hours: 48 Job Tags: Transition Management If this job description resonates with you, we encourage you to apply, even if you don t meet all the requirements. We re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position Overview As the first point of contact for visitors and callers, the Receptionist plays a pivotal role in creating a positive and professional impression of the organization. This role involves managing front-office operations, providing administrative support, and ensuring smooth communication within the office environment. Key Responsibilities Visitor Management: Greet and welcome visitors, ensuring they feel valued and directing them to the appropriate person or department. Call Handling: Answer, screen, and forward incoming phone calls promptly and professionally. Scheduling Coordination: Manage calendars, schedule appointments, and coordinate meetings for staff members. Mail Deliveries: Receive, sort, and distribute incoming mail and packages; prepare outgoing mail as needed. Administrative Support: Assist with clerical duties such as filing, photocopying, data entry, and document preparation. Office Supplies Management: Monitor and maintain inventory of office supplies; reorder as necessary. Security Safety: Ensure the reception area is secure by following safety procedures and controlling access via the reception desk. Record Keeping: Maintain accurate records of visitors, deliveries, and other relevant logs. Support to HR Operations: Assist with onboarding new employees and coordinating internal events or meetings. Required Skills Qualifications Educational Background: High school diploma or equivalent; additional certification in Office Management is a plus. Experience: Proven work experience as a Receptionist, Front Office Representative, or similar role. Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with office equipment such as fax machines and printers. Communication Skills: Excellent verbal and written communication skills; ability to interact professionally with diverse individuals. Organizational Abilities: Strong organizational skills with the ability to multitask and prioritize effectively. Customer Service Orientation: Demonstrated customer service skills with a friendly and approachable demeanor. Professional Appearance: Consistent, professional dress and manner. Desirable Attributes Adaptability to changing office environments and tasks. Ability to handle confidential information with discretion. Proactive approach to problem-solving and task management Location: On-site -Bengaluru, KA Scheduled Weekly Hours: 48 Job Tags: Hiring, Transition Management If this job description resonates with you, we encourage you to apply, even if you don t meet all the requirements. We re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Summary: The Senior Facilities Coordinator provides administrative and operational support to ensure the efficient functioning of building facilities. This role involves coordinating maintenance, managing office services, and assisting in workplace safety and compliance initiatives. Key Responsibilities: Serve as the first point of contact for all facility-related inquiries and service requests. Coordinate routine maintenance and emergency repairs with vendors and service providers. Monitor building security, cleanliness, and safety standards. Track inventory and order office and facility supplies as needed. Assist in managing office moves, furniture setups, and space planning. Maintain records of maintenance schedules, vendor contracts, and compliance documentation. Support health and safety compliance efforts, including inspections and audits. Communicate with staff regarding facility-related updates and issues. Qualifications: High school diploma or equivalent; associate or bachelor s degree preferred. 5+ years of experience in facilities coordination or office administration. Strong organizational and multitasking skills. Good communication and problem-solving abilities. Proficiency in MS Office; experience with facilities software (e. g. , CMMS) is a plus. Work Conditions: Office-based with occasional site walkthroughs. Location: On-site -Aurangabad, MH Scheduled Weekly Hours: 48 Job Tags: Transition Management If this job description resonates with you, we encourage you to apply, even if you don t meet all the requirements. We re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Summary: The Facilities Coordinator provides administrative and operational support to ensure the efficient functioning of building facilities. This role involves coordinating maintenance, managing office services, and assisting in workplace safety and compliance initiatives. Key Responsibilities: Serve as the first point of contact for all facility-related inquiries and service requests. Coordinate routine maintenance and emergency repairs with vendors and service providers. Monitor building security, cleanliness, and safety standards. Track inventory and order office and facility supplies as needed. Assist in managing office moves, furniture setups, and space planning. Maintain records of maintenance schedules, vendor contracts, and compliance documentation. Support health and safety compliance efforts, including inspections and audits. Communicate with staff regarding facility-related updates and issues. Qualifications: High school diploma or equivalent; associate or bachelor s degree preferred. 1-3 years of experience in facilities coordination or office administration. Strong organizational and multitasking skills. Good communication and problem-solving abilities. Proficiency in MS Office Work Conditions: Office-based with occasional site walkthroughs. Location: On-site -Bengaluru, KA Scheduled Weekly Hours: 48 Job Tags: Hiring, Transition Management If this job description resonates with you, we encourage you to apply, even if you don t meet all the requirements. We re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Summary: The Facilities Coordinator provides administrative and operational support to ensure the efficient functioning of building facilities. This role involves coordinating maintenance, managing office services, and assisting in workplace safety and compliance initiatives. Key Responsibilities: Serve as the first point of contact for all facility-related inquiries and service requests. Coordinate routine maintenance and emergency repairs with vendors and service providers. Monitor building security, cleanliness, and safety standards. Track inventory and order office and facility supplies as needed. Assist in managing office moves, furniture setups, and space planning. Maintain records of maintenance schedules, vendor contracts, and compliance documentation. Support health and safety compliance efforts, including inspections and audits. Communicate with staff regarding facility-related updates and issues. Qualifications: High school diploma or equivalent; associate or bachelor s degree preferred. 1-3 years of experience in facilities coordination or office administration. Strong organizational and multitasking skills. Good communication and problem-solving abilities. Proficiency in MS Office Work Conditions: Office-based with occasional site walkthroughs. Location: On-site -Pune, MH Scheduled Weekly Hours: 48 Job Tags: Hiring, Transition Management If this job description resonates with you, we encourage you to apply, even if you don t meet all the requirements. We re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role Overview A Compliance Executive ensures that an organization adheres to legal standards, regulatory requirements, and internal policies. This role is pivotal in mitigating risks, fostering ethical practices, and maintaining the companys integrity across all operations. Key Responsibilities Policy Development Implementation: Formulate and enforce compliance policies and procedures aligned with applicable laws and industry standards. Regulatory Monitoring: Stay updated on changes in legislation and regulations affecting the organization, ensuring timely adaptation of internal policies. Risk Assessment: Conduct regular compliance risk assessments to identify potential vulnerabilities and recommend mitigation strategies. Internal Audits Investigations: Oversee internal audits, investigate compliance breaches, and implement corrective actions. Training Awareness: Design and deliver training programs to educate employees on compliance obligations and ethical standards. Reporting Documentation: Maintain detailed records of compliance activities and report findings to senior management and regulatory bodies as required. Stakeholder Collaboration: Work closely with departments like Legal, HR, and Finance to address compliance concerns and ensure cohesive operations. External Liaison: Serve as the primary point of contact for regulatory agencies and external auditors. Required Skills Qualifications Educational Background: Bachelor s degree in law, Business Administration, Finance, or a related field. Experience: 1-8 years in compliance, risk management, or a related domain. Certifications: Professional certifications such as CCEP (Certified Compliance Ethics Professional) or CAMS (Certified Anti-Money Laundering Specialist) are advantageous. Technical Proficiency: Familiarity with compliance monitoring tools and MS Office Suite. Analytical Skills: Strong ability to assess complex situations and implement effective solutions. Communication: Excellent verbal and written communication skills. Ethical Judgement: High standards of integrity and ethical decision-making. Location: On-site -Aurangabad, MH Scheduled Weekly Hours: 48 Job Tags: Transition Management If this job description resonates with you, we encourage you to apply, even if you don t meet all the requirements. We re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Min 14-18 yrs exp with at least 4-8 yrs exp in independently managing complex Global Transition programs in F&A domains End to End Transition 5 Days working No IT transition End to end transition-Core F&A transition Call Shruti - 9891918226 Required Candidate profile Requirement - End to End Transition Management professionals shruti.imaginators22@gmail.com

Job Description: Assistant Manager Report to : Operations manager Department: Service Delivery Unit Location: Bangalore, India Contact Scope: Mentioned Below [ WE ONLY CONSIDER ASSISTANT MANAGER PROFILES AND NOT TEAM LEADERS, THOSE WHO HAVE TAKEN THE INTERVIEW THEY SHALL COMPLETE THE COOLING PERIOD OF ONE YEAR ] [ MINIMUM 8 YEARS OF EXPERIENCE AND SHOULD WORK AS ASSISTANT MANAGER FOR ATLEAST ONE YEAR ] Roles and responsibilities: Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. Leading the Service Delivery team, managing conflicts, and ensuring the teams processes and tasks are carried out efficiently. Managing finances and budget. You will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problems and provide root cause analysis as needed. You will lead and supervise Service Delivery Supervisors and a number of client teams to establish and maintain a motivated and skilled service delivery workforce. Oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met; Identify and lead the department, division or company level projects to realize corporate goals and strategies. Responsibilities: Talent Inventory: Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high-potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. Client Services: Oversee the daily operations of each client team to ensure client satisfaction; manage email, phone or, in-person interactions with clients to maintain and enhance client relationships; execute company-wide client-related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. Business Growth: Proactively seeks opportunities to improve client experience and drive business growth. Support US-based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. Problem Solving: Resolve high-impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. Managing Projects: Stay well informed of corporate goals and strategies; identify and lead the department, division, or company-level projects. Lead assigned cross-function or company-wide activities and projects. Employee Engagement and Budget: Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction, and business development needs. Manages priorities and budgets to meet company, department, and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs. Contact Scope: HR Karthik - 9008042208 Email ID - Karthik_Venkat@resourcepro.in Internal Contacts: Team members within the client team, Supervisor External Contacts: Client contacts Minimum Qualifications: Education Background: Major N/A, Degree Bachelor, Licenses/Certificates N/A Working Experience: Minimum 8 years experience, 3 years management experience Some of the mandatory skill sets required: Operations / Process / Transition Management Client Focus Coaching and Training SOP Creation and management Quality - Auditing, Planning, Target Setting Interpersonal Communication Capacity Planning Employee Retention Team Performance Shift Timings: Regular Shift: 7:00 AM to 4:00 PM | 7:30 AM to 4:30 PM | 8:00 AM to 5:00 PM | 8:30 AM to 5:30 PM Real-Time Shift: 6:30 PM to 3:30 AM | 7:30 PM to 4:30 AM | 8:30 PM to 5:30 AM | 9:30 PM to 6:30 AM Contact Scope: HR Karthik - 9008042208 Email ID - Karthik_Venkat@resourcepro.in Location: 2nd, 3rd & 7th Floor, Hub 4, Karle Town Center (SEZ), Kempapura Main Road, Nagavara, Bengaluru - 560045, India

Hope you are doing good. Have come across your profile on Naukri and we have a permanent opportunity which might be of your interest. Our client looking for a Director Transition in Noida/Gurugram. Please refer the below details. Also, please let me know the best time and number to reach you. About client: Our client is a US based MNC in B2B Insurance Domain. Job Details: Position:-Director Transition Job Location:- Noida/Gurugram JD: Key Responsibilities: Stakeholder Management: Collaborate with clients to understand requirements and align project roadmap. Cross functional alignment with internal stakeholders on deliverables and expectations. Transition Management: Build Transition plan, run Transition meetings, drive engagement governance and ensure proactive risk assessment and mitigation. Work closely with Delivery leaders to understand business requirements and ensure success of transition projects Transformation: Identify and drive opportunities to transform existing processes using best in class tools. Lead or participate in Due Diligence session with the client team members, develop RFP response related to Managed Services engagements, run and manage playback sessions to clients Define work-breakdown-structure for Pre-Transition and Transition Phase etc. Project Leadership: Own successful completion of end-to-end IT migration projects, including planning, execution, monitoring, and closure. Required Experience and Skills: Experience: 15+ years of IT project management experience, with a focus on application and infrastructure delivery and migration. Proven track record of successfully managing mid/large scale migration projects. Experience in both on-premises and cloud-based migration projects. Experience in driving process improvement and managing IT transformation projects. Technical Skills: Strong understanding of IT infrastructure, including servers, networks, and storage. Proficiency in cloud platforms such as AWS, Azure, or Google Cloud. Knowledge of process transformation tools, design thinking etc. Familiarity with ITIL and other IT service management frameworks. Project Management Skills: Expertise in project management methodologies (e.g., Agile, Waterfall). Proficiency in project management tools (e.g.,MS Project, JIRA, Trello). Strong analytical and problem-solving skills. Soft Skills: Excellent communication and interpersonal skills. Strong leadership and team management abilities. Ability to work under pressure and meet tight deadlines. Exceptional organizational and multitasking skills. Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Preferred Qualifications: Certifications in cloud technologies (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect). Experience in managing projects in a global, multi-cultural environment. Lean / Six Sigma certification lf interested, please send your updated CV in word format with following details (mandatory for short-listing) at sachin@beanhr.com i) Total Experience and Relevant Exp in Transition Management ? j) Notice Period (official / needs to serve)? k) Current location and contact details? l) Current Salary (Fixed and Variable)? m) Expected Salary? n) Open to work in Noida/Gurugram? o) Reason for Change? p) If shortlisted, would you be available for F2F/Virtual(according to client) interview in next week (Date & Time)? Please let me know about any query.

14-18 yrs overall exp with at least 4-8 yrs exp in independently managing complex Global Transition programs in F&A domains (Not into operations)-No IT transition End to end transition-Core F&A transition 5 days -Hybrid Required Candidate profile Shweta-9999309521 shwetaa.imaginators@gmail.com

About The Role : Role: The purpose of the role is to ensure effective implementation of transition tasks for client/account as per the transition plan. Do: Ensure effective transition as per project plan and timelines Implement transition plans and register new transitions - calendar and spreadsheet on the system Ensure transition tasks are in line with transition plans, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure proper program execution Confirm resource assignment for each transition and share details to finance to ensure correct setup of billing accounts Schedule required meetings as directed by the Transition Manager and document meeting minutes Conduct data extraction of hours spent per transition and tracking against planned budget Assist the transition lead in the assessment of technology transition proposals as and when required Support the transition lead to identify and characterize risks associated with the transition transfer project and determine steps needed to mitigate the risks Assist Transition lead with reviewing, identifying and assessing emerging requirements, technologies, capabilities, concepts, tactics, and teaming relationships in areas related to technology transition and transfer Interacting with various stakeholders and functional heads to articulate needs, identify, raise and drive closure of issues Prepare timely and accurate reports and dashboards as required by the stakeholders Develop and maintain dashboards, project progress and reporting in line with the standards of transition methodology and business needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Track and follow up with relevant stakeholder for timely updation and data management of transition parameters Maintain appropriate records of transition efforts, both successful and unsuccessful, to support overall program evaluations and lessons learned efforts Coordinate, draft, compile and prepare staff material, presentations, letters, memorandums, reports, or other documents related to the transition Stakeholder management Coordinate transition application efforts with appropriate stakeholders, and others who have a critical interest in or decision authority over the proposed transition Provide timely assistance in case of an escalation and support resolution of escalations/ issues Deliver No. Performance Parameter Measure 1. Customer Centricity CSAT (PCSAT & ACSAT top 2 Box) % / NPS Adherence to Program plan/charter specifically on services transition - Schedule, Quality, Efforts/Costs Adherence to all customer contractual commitments related to Services transitions Adherence to Services transition norms on all key performance metrics 2. Presales & Delivery Excellence 100% compliance in Integrated Transition Framework (ITF) in all Solution Proposal construct Demonstrate One Wipro by 100% usage of Integrated Transition framework Integrated transition (across all LOBs) planning and status reporting to Internal management and customer using Digi-Q Process Exceptions to be minimized by 100% compliance to the ITF

About The Role : Role: The purpose of the role is to ensure effective implementation of transition tasks for client/account as per the transition plan. Do: Ensure effective transition as per project plan and timelines Implement transition plans and register new transitions - calendar and spreadsheet on the system Ensure transition tasks are in line with transition plans, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure proper program execution Confirm resource assignment for each transition and share details to finance to ensure correct setup of billing accounts Schedule required meetings as directed by the Transition Manager and document meeting minutes Conduct data extraction of hours spent per transition and tracking against planned budget Assist the transition lead in the assessment of technology transition proposals as and when required Support the transition lead to identify and characterize risks associated with the transition transfer project and determine steps needed to mitigate the risks Assist Transition lead with reviewing, identifying and assessing emerging requirements, technologies, capabilities, concepts, tactics, and teaming relationships in areas related to technology transition and transfer Interacting with various stakeholders and functional heads to articulate needs, identify, raise and drive closure of issues Prepare timely and accurate reports and dashboards as required by the stakeholders Develop and maintain dashboards, project progress and reporting in line with the standards of transition methodology and business needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Track and follow up with relevant stakeholder for timely updation and data management of transition parameters Maintain appropriate records of transition efforts, both successful and unsuccessful, to support overall program evaluations and lessons learned efforts Coordinate, draft, compile and prepare staff material, presentations, letters, memorandums, reports, or other documents related to the transition Stakeholder management Coordinate transition application efforts with appropriate stakeholders, and others who have a critical interest in or decision authority over the proposed transition Provide timely assistance in case of an escalation and support resolution of escalations/ issues Deliver No. Performance Parameter Measure 1. Customer Centricity CSAT (PCSAT & ACSAT top 2 Box) % / NPS Adherence to Program plan/charter specifically on services transition - Schedule, Quality, Efforts/Costs Adherence to all customer contractual commitments related to Services transitions Adherence to Services transition norms on all key performance metrics 2. Presales & Delivery Excellence 100% compliance in Integrated Transition Framework (ITF) in all Solution Proposal construct Demonstrate One Wipro by 100% usage of Integrated Transition framework Integrated transition (across all LOBs) planning and status reporting to Internal management and customer using Digi-Q Process Exceptions to be minimized by 100% compliance to the ITF

SUMMARY IT Product Coordinator Our client, a leading IT Technology & Services Management MNC, is in need of an experienced IT Product Coordinator to provide support for the operation and development of small enhancements for business-managed applications. The ideal candidate will take on internal product responsibility for designated IT products or product groups, facilitate communication between various teams, manage budgeting and vendor relationships, and offer user support. This position is located in Hiranandani Garden, Powai, and candidates who are open to relocating to Mumbai are encouraged to apply. Experience: 6+ years Requirements Key Responsibilities: Coordinate with stakeholders to support the operation and development of small enhancements for business-managed applications. Assume internal product responsibility for designated IT products or product groups. Facilitate communication between various teams to align project objectives and ensure timely delivery. Manage budgeting and vendor relationships related to IT products and services. Provide user support by acting as a liaison between users and the product teams. Assist with project management office (PMO) functions to ensure adherence to project timelines and objectives. Maintain documentation related to product management, application enhancements, and stakeholder engagement. Qualifications: 4 to 8 years of experience in a coordination or product management role. Strong stakeholder management and communication skills. Knowledge of budgeting and vendor management processes. Familiarity with product management principles and application lifecycle. Ability to collaborate effectively with cross-functional teams. Proficiency in project management methodologies and tools. Preferred Skills: Understanding of application development processes. Strong organizational skills and attention to detail. Problem-solving abilities and a proactive approach. Nice to have: Good communication skills with German at minimum B1 level Experience as an IT Project Manager In - depth project finance knowledge Behavioral Skills: Good interpersonal, communication and organizational skills relevant to the role. Willingness to learn and quickly adapt to changing requirements. Proactive approach to identifying issues and presenting solutions and options Ability to direct and guide teams as relevant

About The Role Role Quality and Process Excellence Lead ? Do Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements. Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen. Drive standardization practices and ensure strict compliance in internal and client defined processes. Ensure all process metrics are met. Lead consulting assignments and deliver business value to the customers through quality initiatives. ? ? ? Mandatory Skills: Quality. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement ? Do 1. Lead automation roadmaps and strategies for various BUs Ensure complete understanding of requirements needed to implement automation of various accounts in BUs Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity Drive automation maturity in the shortlisted accounts to the next level Align the customers by showcasing Wipro’s capability to drive automation and ROI achievement for the customer Ensure contractual commitments for a particular project are met by understanding the scope and requirements Ensure the desired software and infrastructures are implemented required for automation Ensure scalable standards of dashboard and process support system for active automation monitoring Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance Come up with solution of the problems regarding automation persistent in development unit Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information Periodically review the project status completion vis-a vis the project plan and ensure successful roll out Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity Receive feedback from the customers and align resources internally to close all the gaps ? Deliver No. Performance Parameter Measure 1. Client Engagement CSAT, Customer reference, Customer Solutions, mean time to resolve customer issues (MMT reducing trend) 2. BOT implementation Work done by the bots for platform/non platform accounts, No. of platform accounts per DU ? ? Mandatory Skills: Infrastructure Automation. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement ? Do 1. Lead automation roadmaps and strategies for various BUs Ensure complete understanding of requirements needed to implement automation of various accounts in BUs Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity Drive automation maturity in the shortlisted accounts to the next level Align the customers by showcasing Wipro’s capability to drive automation and ROI achievement for the customer Ensure contractual commitments for a particular project are met by understanding the scope and requirements Ensure the desired software and infrastructures are implemented required for automation Ensure scalable standards of dashboard and process support system for active automation monitoring Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance Come up with solution of the problems regarding automation persistent in development unit Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information Periodically review the project status completion vis-a vis the project plan and ensure successful roll out Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity Receive feedback from the customers and align resources internally to close all the gaps ? Deliver No. Performance Parameter Measure 1. Client Engagement CSAT, Customer reference, Customer Solutions, mean time to resolve customer issues (MMT reducing trend) 2. BOT implementation Work done by the bots for platform/non platform accounts, No. of platform accounts per DU ? ? Mandatory Skills: Infrastructure Automation. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Process Transformation Consulting. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.