1013 Transition Management Jobs - Page 14

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., with 6-10 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Proven experience as a Process Manager in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze complex data sets and make informed decisions. Experience with process improvement tools and techniques. Strong attention to detail and ability to prioritize tasks effectively.

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 7-10 years of experience in process management and a strong background in managing complex processes. Roles and Responsibility Manage and oversee the development, implementation, and improvement of business processes. Analyze and identify areas for process improvement and implement changes to increase efficiency and productivity. Collaborate with cross-functional teams to ensure seamless execution of processes. Develop and maintain process documentation and standards. Ensure compliance with regulatory requirements and industry standards. Identify and mitigate risks associated with processes. Job Requirements Minimum 7 years of experience in process management or a related field. Strong knowledge of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques.

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., with 7-10 years of experience in the IT Services & Consulting industry. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills, with attention to detail. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills, with the ability to collaborate with stakeholders. Experience with process improvement tools and techniques, such as Lean or Six Sigma. Strong leadership and team management skills, with the ability to motivate and guide team members.

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 7-10 years of experience in process management and a strong background in managing complex processes. Roles and Responsibility Manage and oversee the development, implementation, and improvement of business processes. Analyze and identify areas for process improvement and implement changes to increase efficiency and productivity. Collaborate with cross-functional teams to ensure seamless execution of processes. Develop and maintain process documentation and standard operating procedures. Monitor and report on process performance metrics and provide recommendations for improvement. Ensure compliance with industry standards and regulatory requirements. Job Requirements Minimum 7 years of experience in process management or a related field. Strong knowledge of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment and prioritize multiple tasks. Strong communication and interpersonal skills with the ability to collaborate with stakeholders. Experience with process management tools and software is desirable.

Your Role Understand the Process Mining solution offered by Celonis and its existing capabilities and capable of building KPIs to highlight the use-case specific to processes and client requirement. In this role, you will be working on Understand the Process Mining solution offered by Celonis and its existing capabilities. Capable of building KPIs to highlight the use-case specific to processes and client requirement. Hands on experience on building Analysis dashboard & Execution App. Hands on experience in different component of Celonis like - Views, Action Flows, Skills, Knowledge Model, simulation and data explorer. Your Profile Should be able to create custom connector and know how to make API Calls. Should be able to establish an end-to-end live connectivity on premise as well as cloud and custom connectors. Should be able to write complex SQL & PQL queries. Should be able to implement Multi Event Log in custom projects. What you will love about working here We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

YOUR ROLE As a Transition Manager, you will lead and manage the end-to-end transition of services across Finance & Accounting, HR, and other domains. You will be responsible for ensuring seamless service migration, maintaining service levels, and delivering high-quality outcomes aligned with client and organizational goals. In this role you will play a key role in Manage the full lifecycle of service transitions, including planning, execution, and stabilization. Collaborate with bid teams and solution architects to shape transition strategies and solutions. Own project delivery across time, cost, and quality parameters. Handle project financials, forecasting, and month-end processes. Identify scope changes and revenue opportunities, securing client buy-in. Develop value propositions aligned with client expectations and organizational strategy. Drive DGEM alignment and impact assessments across regions and markets. Maintain strong stakeholder relationships and ensure SLA compliance. YOUR PROFILE Minimum12 years of dedicated transition experience, with a strong background in third-party transitions. Strong understanding of transition, risk management, and solutioning. Experience inRFPs, bid processes, and transition planning. Excellent communication, stakeholder management, and presentation skills. WHAT YOU"LL LOVE ABOUT WORKING HERE We recognize the significance of flexible work arrangements to provide support. Flexible work hours or alternative work schedules, you will get an environment to maintain healthy work life balance. You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will have the opportunity to learn on one of the industry"s largest digital learning platforms, with access to 250,000+ courses and numerous certifications. Were committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work. Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also get to participate in internal sports events, yoga challenges, or marathons. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

Job TitleTransition Lead Total Experience:6-12 Years Location:Mumbai/Pune/ Bangalore Notice PeriodImmediate to 30days About Company Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Your Role Role and Responsibilities: Plan , Lead & execute end-to-end smooth Transitions for small to Mid-sized deals as a Transition Manager Identify & agree on the success criteria and outputs/deliverables of the Transition stream. Planning of stream activities and execution till their completion through co-ordination with various teams both internal and external Tracking and reporting of Transition status and progress to all the relevant stakeholders Preparation of KT and other stream plans with the SMEs and ensure that it covers the relevant areas (in terms of environment, applications, processes, reporting mechanism, technology, current issues). Measure success of KT and other streams and identify areas of concern Transition Financial Management Interact with Capgemini and client teams for the stream related activities Lead small to Mid-size RFP/pursuits from Transition Solution standpoint International/Domestic travel to client/vendor locations for planning & execution, as required Key Skills: Good Communicating (verbal & Written), Presentation skills, Risk Management, Decision Making & Judgement, People Leadership , stakeholder management (external/internal), Quality compliance , Conflict Management, Primary Good Communicating (verbal & Written), Presentation skills, stakeholder management (external/internal) Risk Management, Decision Making & Judgement, People Leadership ,), Quality compliance , Conflict Management Secondary: "Project Management certification." What Youll Love About Working Here You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem

About The Role Project Role : Program/Project Management Lead Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes. Must have skills : Agile Program Management Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Program/Project Management Lead, you will oversee the comprehensive delivery of programs or projects, ensuring alignment with business objectives. Your typical day involves defining project scopes, monitoring the execution of deliverables, and facilitating communication among various stakeholders to effectively manage expectations, address issues, and achieve desired outcomes. You will engage with team members and stakeholders to foster collaboration and drive project success, adapting to challenges and ensuring that all aspects of the project are on track and aligned with strategic goals. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate regular project meetings to ensure alignment and address any emerging challenges.- Develop and maintain project documentation to ensure transparency and accountability. Professional & Technical Skills: - Must To Have Skills: Proficiency in Agile Program Management.- Strong understanding of project management methodologies and frameworks.- Experience in stakeholder management and communication strategies.- Ability to analyze project performance metrics and implement improvements.- Familiarity with risk management practices and mitigation strategies. Additional Information:- The candidate should have minimum 12 years of experience in Agile Program Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Execute transformation initiatives for a customer support, customer operations under guidance of Transformation Lead.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? 815 years of overall experience in experience in managing transformation for contact center operations with deep domain knowledge 3-5 years experience of managing large scale transformation projects Experience of working in shared service environment (BPO Provider or Captive) Working knowledge of automation platforms (UiPath, Power Automate), analytics tools (Power BI, Alteryx), GenAI apps Strong problem-solving, project management, and stakeholder engagement skills Adaptable and flexible Detail orientation Ability to establish strong client relationship Commitment to quality Strong analytical skills Ability to manage global teams Black belt certification required Working knowledge of Salesforce, Genesys preferred Roles and Responsibilities: Conduct process diagnostics, deep dives, and opportunity assessments (automation, analytics, simplification, optimization) Prepare initiative document e.g. Project Charter defining timelines, resource requirement, dependencies and risks etc Align resource requirement and timeline with COEs(Automation, Analytics etc) Track initiative progress, identify and high lights challenges; and work with relevant teams internally and in the client organization to resolve the same Prepare and distribute progress report in standard formats defined by PMO Align Change Management strategy and action plan and support in executing the same Collaborate with wider ecosystem to understand innovations and assess the relevant of same for client context Qualification Any Graduation

About The Role Project Role : Technology Delivery Lead Project Role Description : Manages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Proactively support sales through innovative solutions and delivery excellence. Must have skills : SAP FI S/4HANA Accounting Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Delivery Lead, you will manage the delivery of large and complex technology projects. Your typical day involves collaborating with various stakeholders to ensure project scope and risk are effectively managed. You will drive profitability by overseeing service quality and cost, while also supporting sales through innovative solutions and excellence in delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate communication between stakeholders to ensure alignment on project goals.- Mentor junior team members to enhance their skills and knowledge. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP FI S/4HANA Accounting.- Strong understanding of project management methodologies.- Experience in risk management and mitigation strategies.- Ability to analyze complex data and provide actionable insights.- Excellent communication and interpersonal skills. Additional Information:- The candidate should have minimum 12 years of experience in SAP FI S/4HANA Accounting.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Any Graduation/Master of Business Administration Years of Experience: 13 to 18 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? Lean Six Sigma Business Analytical skills Project Management Professional (PMP) Ability to perform under pressure Ability to establish strong client relationship Problem-solving skills Ability to manage multiple stakeholders Negotiation skills Roles and Responsibilities: In this role you are required to identify and assess complex problems for Banking Operations The person would create process standardization and automation solutions which requires an in-depth evaluation of variable factors like cost, benefits, timelines, etc Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making is involved You will act independently to determine methods and procedures on new assignments Decisions individual makes at this role have a major day to day impact on area of responsibility The person manages large - medium sized Banking teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation,Master of Business Administration

About The Role Skill required: Retirement Solutions - Policy Servicing Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Tower:Life and PensionsLevel 1:Account leadership team (UK Life and Pensions)Level 2:Management CL7RequirementA highly accomplished and results-driven service delivery leader with over 15 years of experience, including 10+ years in senior account leadership roles within the UK Life, Pensions and Investments domain. Proven expertise in managing large-scale operations, driving strategic transformation, and delivering exceptional value to clients through operational excellence, innovation, and risk governance. Candidates with equivalent experience in U.S. retirement services will also be considered.Key Areas of Expertise:Extensive Leadership Experience:Successfully led cross-functional teams of 100+ professionals, managing end-to-end service delivery across policy lifecycle operations including Pre-Underwriting, Underwriting, Policy Administration, and ClaimsDemonstrated ability to independently run entire accounts or large operational portfolios with full accountability for delivery, and client engagement.Deep Domain Knowledge:Comprehensive hands-on experience in UK Life, Pensions and Investments operations, with in-depth understanding of front-to-back insurance processes. Strong working knowledge of industry-standard platforms and systems. Certifications in UK/US Life and Pensions are a valuable addition.Operational Expertise:Thorough grasp of operational procedures and lifecycle management within the insurance and pensions landscape. Proficient in transition management, remote delivery models, and performance monitoring via SLA, TAT, Quality, AHT, NIGO, RCA.Risk and Compliance Leadership:Strong understanding of enterprise risk management, including financial reporting risks, data security, accessgovernance, privacy, and internal controls. Skilled at designing and implementing robust control frameworks to proactively identify and mitigate potential risks. Advocates a risk-aware culture and effective contingency planning to enhance organizational resiliency.Transformation & Change Management:Demonstrated success in leading large-scale operational transformation programs, leveraging RPA, OCR, analytics, workflow automation, and other digital levers. Proven track record in improving productivity, reducing costs, and driving efficiencies at scale.Strategic Thinking & Problem Solving:Ability to operate across strategic and tactical levels. Adept at analyzing complex challenges and delivering both short-term solutions and What are we looking for? long-term strategies aligned with business goals. Brings a business-oriented mindset to operational decision-making.Stakeholder & Client Engagement:Strong communication, influencing, and negotiation skills, with extensive experience in managing relationships with CXO-level stakeholders. Trusted partner in driving mutual success, value realization, and continuous improvement.Data-Driven Leadership:Proficient in defining and tracking key performance indicators (KPIs) and risk metrics to ensure real-time monitoring and effective governance.People Leadership & Team Building:Passionate about developing high-performing teams, fostering employee engagement, and leading with empathy and clarityespecially under pressure. Strong record of mentoring future leaders and building a culture of ownership, accountability, and collaboration.Continuous Improvement Focus:Committed to identifying and implementing continuous improvement across processes, reporting, technology, and risk controls to build scalable, agile, and resilient operations.Skillset:Bachelor s degree in business administration, operations management, or a related field15+ years of experience in Life and Pensions Services, with a proven track record ofsuccessfully managing and leading teams.Previous experience in managing a team of professionals.Strong leadership skills, with the ability to motivate and inspire team members.Excellent communication skills, both written and verbal, with the ability to effectively present complex information to a range of audiencesStrong analytical and problem-solving skills, with the ability to identify and resolve operational issues.Knowledge of operational best practices, including quality control, performance management, and process improvementProficient in the use of relevant software, including Microsoft Office, project management tools, and other relevant applications.Strong organizational skills, with the ability to manage multiple projects and priorities simultaneously.Ability to work independently and as part of a team, with a strong commitment to collaboration and teamwork. Roles and Responsibilities: Role and Responsibilities:Lead and Manage a High-Performing Team:Oversee a team of Life and Pensions specialists, ensuring the delivery of high-quality, client-centric services aligned with business goals.Drive Client Acquisition and Retention:Design and implement effective strategies to attract new clients and retain existing ones, fostering long-term partnerships and driving business growth.Client Relationship Management:Build and maintain strong, trust-based relationships with clients to ensure high levels of satisfaction, sustained engagement, and account expansion opportunities.Performance Monitoring and Team Development:Conduct regular team reviews to assess key performance indicators (KPIs), identify improvement areas, share best practices, and implement actionable plans for continuous improvement.People Development and Coaching:Provide ongoing coaching, mentoring, and training to team leads, empowering them to build domain expertise, leadership capabilities, and service excellence.Cross-Functional Collaboration:Work closely with internal departmentsincluding Operations, Compliance, Technology, and HRto ensure seamless execution of business strategies and service commitments.Industry Expertise and Compliance Oversight:Stay abreast of developments in the Life and Pensions industry, including regulatory updates, emerging technologies, and market trends. Ensure all client operations are compliant with internal policies and external regulations.Account Governance and Audits:Conduct regular reviews of client portfolios to assess performance, ensure adherence to service standards, and maintain audit readiness.Reporting and Stakeholder Communication:Prepare and present comprehensive performance reports to senior leadership, covering team productivity, client satisfaction, risk insights, and business health metrics. Qualification Any Graduation

We are seeking a seasoned HR professional with deep expertise in managing large-scale global rebadging and workforce transitions . In this role, you will be responsible for leading and executing complex employee transfer processes across geographies, ensuring compliance with local labor laws, alignment with business objectives, and a seamless employee experience. This role demands strong stakeholder management, cross-functional coordination, and a strategic mindset to support high-impact transitions for our global clients and internal business units. Role & responsibilities Lead end-to-end rebadging programs across multiple regions, including planning, due diligence, execution, and post-transition integration. Serve as a trusted advisor to business leaders, legal, compliance, and finance teams on employment transitions, risks, and opportunities. Coordinate with client HR teams, third-party vendors, and internal stakeholders to align on process, timelines, and employee communication. Collaborate with Talent Acquisition, Compensation & Benefits (C&B), Legal, and Payroll teams to build compliant and cost-effective transfer models. Develop and maintain standardized global playbooks, templates, and processes for rebadging and onboarding. Ensure all employment contracts, offer letters, and benefits align with local labor laws and business needs. Partner with internal and client leadership to design and deliver employee engagement strategies during transitions. Manage sensitive communications and change management efforts to ensure employee trust and retention. Track program metrics, maintain accurate documentation, and report status to executive stakeholders. Stay updated on global employment regulations and best practices related to workforce transfers and HR compliance. Preferred candidate profile 812 years of HR experience with proven experience leading large-scale rebadging or workforce transition projects , preferably in a global or matrixed organization. Strong understanding of global labor laws , HR compliance, and employee relations. Experience working with cross-functional teams across legal, C&B, TA, operations, and client-facing functions . Excellent project management, organizational, and problem-solving skills. Exceptional communication and interpersonal skills; ability to build trust at all levels. High attention to detail and ability to handle confidential and sensitive information with discretion. Proficiency with HR tools and platforms (Workday, SuccessFactors, etc.) is a plus. Bachelor's degree in HR, Business, or related field. Masters degree or HR certifications (e.g., SHRM, HRCI) preferred. Experience supporting client rebadging in outsourcing, IT services environments. Prior involvement in M&A transitions or global workforce migrations. Ability to work in fast-paced, ambiguous environments and influence without authority.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management and a strong background in IT Services & Consulting. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize process improvement opportunities. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and inform decision-making. Identify and mitigate risks associated with process changes or improvements. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Experience in the IT Services & Consulting industry, preferably in a process management role. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and organizational skills, with attention to detail and accuracy. Experience with process improvement tools and techniques, such as Lean Six Sigma or Black Belt.

Role Quality and Process Excellence Lead Do Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements. Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen. Drive standardization practices and ensure strict compliance in internal and client defined processes. Ensure all process metrics are met. Lead consulting assignments and deliver business value to the customers through quality initiatives. Mandatory Skills: Geographic Info. Systems(Car support).Experience: 10 YEARS.

Responsibilities Work with the Service Delivery Team to understand their portfolio, business strategy, prioritization, etc. to facilitate quality service delivery. Work with IT Global Program Management Office and cross functional PMOs to define the approach Provide executive visibility to project, program, portfolio and functional level status, issues, risks, costs, etc. Provide information to IT Global Program Management Office so demand, financials, service and project delivery can be aggregated to the enterprise level Assist with FY Plan and Outlook activities Monitor and report on actual and projected spend to demonstrate function operates within FY Plan/Outlook function, portfolio and program/project levels. Assist in the implementation and embedding of process, methods and best practice into service delivery activities for the function, including project management, financial management, resource management, etc. Improve communications, content and transparency of information with key customers To qualify for the role you must have Degree at university level English language skills - excellent written and verbal communication 3+ years of experience, including demonstrated project management and financial management experience End to end understanding of IT life cycle (pipeline, resource, demand, project delivery, financial) Experience in end-to-end financial management plan, forecast, actual function, portfolio and program/project levels Very good understanding of service delivery related key performance indicators Project delivery experience in a similar IT environment Experience working in a global IT environment Business Analytic skills Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change Customer orientation and responsiveness Ability to deal efficiently with escalations and difficult situations/people under pressure Outstanding self-management , influence management , information presentation and interpersonal, communication Mandatory Skills: Technical Project Implementation. Experience: 1-3 Years.

Role: The purpose of the role is to ensure effective implementation of transition tasks for client/account as per the transition plan. Do: Ensure effective transition as per project plan and timelines Implement transition plans and register new transitions - calendar and spreadsheet on the system Ensure transition tasks are in line with transition plans, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure proper program execution Confirm resource assignment for each transition and share details to finance to ensure correct setup of billing accounts Schedule required meetings as directed by the Transition Manager and document meeting minutes Conduct data extraction of hours spent per transition and tracking against planned budget Assist the transition lead in the assessment of technology transition proposals as and when required Support the transition lead to identify and characterize risks associated with the transition transfer project and determine steps needed to mitigate the risks Assist Transition lead with reviewing, identifying and assessing emerging requirements, technologies, capabilities, concepts, tactics, and teaming relationships in areas related to technology transition and transfer Interacting with various stakeholders and functional heads to articulate needs, identify, raise and drive closure of issues Prepare timely and accurate reports and dashboards as required by the stakeholders Develop and maintain dashboards, project progress and reporting in line with the standards of transition methodology and business needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Track and follow up with relevant stakeholder for timely updation and data management of transition parameters Maintain appropriate records of transition efforts, both successful and unsuccessful, to support overall program evaluations and lessons learned efforts Coordinate, draft, compile and prepare staff material, presentations, letters, memorandums, reports, or other documents related to the transition Stakeholder management Coordinate transition application efforts with appropriate stakeholders, and others who have a critical interest in or decision authority over the proposed transition Provide timely assistance in case of an escalation and support resolution of escalations/ issues Mandatory Skills: Transition Management.Experience: 8-10 Years.

As a transition manager you will assume overall responsibility and accountability of Hire to Retire transitions. The successful candidate will be responsible for overseeing your assigned transition process, ensuring a smooth and seamless transfer of services, and meeting all project objectives and deliverables. This role requires strong project management, coordination, and communication skills working as part of a larger transition team. You will provide transition support for establishing processes, metrics identifications and reporting Manage IBM and client stakeholder engagement. Monitor your transition spending to ensure costs are within approved cost case budget. Establish and maintain robust tracking mechanism for key indicators of the operations to support decision-making Responsible to achieve transformation at a high level of change management experience. Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate or postgraduate with a minimum of 9-10 years of experience in Hire to Retire Transitions and Transformations Proven experience in creating and developing value propositions, business cases, and industry-specific offerings Ability to ideate strategic direction and initiatives through designing of business outcome models, contracting structures and identification of new opportunities and business lines Proficient in supporting the sales team in building a compelling business case for prospective clients to the offshore business and working closely with Process Delivery leaders in identifying improvement opportunities and implementing the same across all processes Expertise in leading efforts on continuous process improvements and transformation along with carrying out maturity assessments Proven experience in understanding end-to-end Hire to Retire processes. In-depth process knowledge in reporting, management reporting and analytics Preferred technical and professional experience Contracts Review: Ability to review and interpret contracts to ensure compliance and alignment with project objectives, requirements and deliverables. Team Management: Skilled in managing and leading cross-cultural, cross-geo teams of transition, transformation resources and subject matter experts. Project Management: Strong project management skills, including planning, execution, and monitoring of projects, skilled in project management tools – Monday.com preferred. Critical Thinking & Problem Solving

1) Acquire and handle UHNI HNI clients for PCG (Private Client group) having book size of Rs.25Lac and above. 2) Advising UHNI/ HNI clients on Equity, Derivatives, currency & commodity Markets and generate Revenue from them. 3) Cross selling Third Party Products like products like MF (Mutual Funds), PMS (Portfolio Management Services), AIFs (Alternate Investment Funds), LAS, IPO, Insurance. 4) Handling Queries & complains of client's & solving it within TAT. 5) Should apply deep market understanding & Advance strategies to increase book size & revenue. 6) Profiling clients by conducting in depth review of client's financial requirements, analysing 7) information & recommending portfolios. 8) Monitoring & enhancing Advisor's Advising skills through call tracking, weekly targets & 9) meetings, con calls. 10) Coordinate with Third Party Product Manufacturers, and all the stake holders. 11) To ensure highest level of service to customers in terms of advisory and also operational issues and give timely solutions for the same which will play a differentiator for this segment. Location: Kolkata,Bengaluru,Mumbai,Hyderabad,Pune,Trivendrum, Delhi, Vadodra

Leading MNC for Transitions. Candidates with Min 3-4 years experience in P & C. BPO Transitions is a must, core Transitions exp required with solutioning and implementation. Currently in Operations will not be eligible. Required Candidate profile 10+ years of experience, most of which should be in BPO. Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence. ranju.t@consultingaxis.com

Greetings from ReSource Pro!!! . Job Description Job Title: Manager, Service Delivery, India Working Experience: Minimum 12 years experience, 1 + years of experience as an Manager (on paper). Department: Service Delivery Unit Minimum Qualifications: Graduation Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. In this role, you will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problems and provide root cause analysis as needed. In this role, you will lead and supervise Service Delivery Supervisors and a number of client teams to establish and maintain a motivated and skilled service delivery workforce. Oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met. Identify and lead the department, division or company level projects to realize corporate goals and strategies. Principal Responsibilities: Talent Inventory: Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high-potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. Client Services: Oversee the daily operations of each client team to ensure client satisfaction; manage email, phone or, in-person interactions with clients to maintain and enhance client relationships; execute company-wide client-related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. Business Growth: Proactively seeks opportunities to improve client experience and drive business growth. Support US-based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. Problem Solving: Resolve high-impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. Managing Projects: Stay well informed of corporate goals and strategies; identify and lead the department, division, or company-level projects. Lead assigned cross-function or company-wide activities and projects. Employee Engagement and Budget: Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction, and business development needs. Manages priorities and budgets to meet company, department, and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs. Competencies, Skills and Behaviors: Manages for effective performance and develop staff Build effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Shift Timings: Regular Shift - 7:00 AM to 4:00 PM | 7:30 AM to 4:30 PM | 8:00 AM to 5:00 PM | 8:30 AM to 5:30 PM Real-Time Shift - 6:30 PM to 3:30 AM | 7:30 PM to 4:30 AM | 8:30 PM to 5:30 AM | 9:30 PM to 6:30 AM Contact Scope: Contact - HR Sakshi | 8904593038 | Call | Email sakshi_gupta@resourcepro.in

Direct Responsibilities Act as project SPOC for ISPL COE offshoring/deployment projects. Conduct project governance meetings (OPCO) & provide inputs for SteerCo meetings. Perform operational assessments for activity transfer. Coordinate with onshore teams, ISPL COE, and other contributors . Plan/manage timelines, budgets, risks, and issues . Participate in risk assessments, SLA setup, and execution . Escalate blocking points when needed. Provide functional know-how . Contributing Responsibilities SLA monitoring & amendments. Supporting activity transfer with functional expertise. Required Skills Technical/Domain: Project management expertise MS Excel (formulas, pivot tables) Analytical skills Knowledge of accounting processes (desired) Key Fit Criteria 910 years of project management and operations experience Exposure to offshoring initiatives , governance forums (SteerCo/OPCO) , and process transitions Strong stakeholder management with onshore & offshore teams Solid risk, SLA, and process control experience

Direct Responsibilities Act as project SPOC for ISPL COE offshoring/deployment projects. Conduct project governance meetings (OPCO) & provide inputs for SteerCo meetings. Perform operational assessments for activity transfer. Coordinate with onshore teams, ISPL COE, and other contributors . Plan/manage timelines, budgets, risks, and issues . Participate in risk assessments, SLA setup, and execution . Escalate blocking points when needed. Provide functional know-how . Contributing Responsibilities SLA monitoring & amendments. Supporting activity transfer with functional expertise. Required Skills Technical/Domain: Project management expertise MS Excel (formulas, pivot tables) Analytical skills Knowledge of accounting processes (desired) Key Fit Criteria 910 years of project management and operations experience Exposure to offshoring initiatives , governance forums (SteerCo/OPCO) , and process transitions Strong stakeholder management with onshore & offshore teams Solid risk, SLA, and process control experience

Project Role : Deployment Lead Project Role Description : Plan and lead the execution of a comprehensive deployment plan, including work planning, scheduling, budgeting, metrics, training, pilots, and resources. Collaborate with all project teams to manage interdependencies, ensure alignment between all deployment-related activities, and monitor & control progress through the deployment plan. Must have skills : SAP Sales and Distribution (SD) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Deployment Lead, you will be responsible for planning and leading the execution of a comprehensive deployment plan. A typical day involves collaborating with various project teams to manage interdependencies, ensuring alignment between deployment-related activities, and monitoring progress through the deployment plan. You will also oversee work planning, scheduling, budgeting, metrics, training, and pilots, ensuring that all resources are effectively utilized to achieve project goals. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions to enhance team capabilities and ensure smooth deployment.- Develop and maintain comprehensive documentation to support deployment processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Sales and Distribution (SD).- Strong understanding of project management methodologies and tools.- Experience with change management processes and techniques.- Ability to analyze and interpret complex data to inform decision-making.- Excellent communication and interpersonal skills to foster collaboration. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP Sales and Distribution (SD).- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Deployment Lead Project Role Description : Plan and lead the execution of a comprehensive deployment plan, including work planning, scheduling, budgeting, metrics, training, pilots, and resources. Collaborate with all project teams to manage interdependencies, ensure alignment between all deployment-related activities, and monitor & control progress through the deployment plan. Must have skills : SAP Sales and Distribution (SD) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Deployment Lead, you will be responsible for planning and leading the execution of a comprehensive deployment plan. A typical day involves collaborating with various project teams to manage interdependencies, ensuring alignment between deployment-related activities, and monitoring progress through the deployment plan. You will also oversee work planning, scheduling, budgeting, metrics, training, and pilots, ensuring that all resources are effectively utilized to achieve project goals. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions to enhance team capabilities and ensure smooth deployment.- Develop and maintain comprehensive documentation to support deployment processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Sales and Distribution (SD).- Strong understanding of project management methodologies and tools.- Experience with change management processes and techniques.- Ability to analyze and interpret complex data to inform decision-making.- Excellent communication and interpersonal skills to foster collaboration. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP Sales and Distribution (SD).- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education