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10.0 - 15.0 years
50 - 55 Lacs
hyderabad
Work from Office
What is the Regulatory Compliance Team responsible for? This role will be responsible for leading a high-performing team that supports regulatory compliance functions across multiple global regions. The ideal candidate will bring a strong background in compliance operations, people leadership, stakeholder management, and operational excellence in a global environment#MID_SENIOR_LEVEL What are the responsibilities for? We are seeking an experienced and dynamic Regulatory Compliance Leader to join our Global Capability Centre (GCC). Key Responsibilities: Team Leadership & Development: Directly supervise and mentor a team of compliance professionals within the GCC. Foster a high-performance culture with a focus on continuous improvement, collaboration, and professional development. Set clear objectives, provide regular feedback, and ensure team alignment with global compliance goals. Delivery Management & Stakeholder Engagement: Act as the primary delivery manager, engaging regularly with global heads of compliance to align on goals, priorities, and service levels. Represent the GCC team in global forums, effectively communicating progress, challenges, and strategic initiatives. Build and maintain strong working relationships with stakeholders across multiple geographies and time zones. Drive a culture of continuous improvement that reduces risk, increases efficiency, and drives value for our internal clients & stakeholders Manage and support product changes and regulatory complexities. Transition Management: Lead and support the end-to-end transition of compliance work to the GCC, ensuring smooth knowledge transfer, process documentation, and risk mitigation. Partner with global and local transition teams to design scalable operating models for newly transitioned functions. Ensure readiness of the team to take on new responsibilities through proper training, resource planning, and onboarding. Quality & Operational Excellence: Own the quality and timeliness of deliverables produced by the GCC compliance team. Implement robust quality assurance practices and controls to ensure adherence to regulatory requirements and internal policies. Monitor performance metrics, analyze trends, and drive process enhancements to improve efficiency and accuracy. Lead, champion and participate in organization wide business unit projects Assess global industry trends, identify and implement best practices What ideal qualifications, skills & experience would help someone to be successful? Qualifications & Experience: Bachelors degree in law, Masters degree (MBA preferred) OR Advanced Degree in Accountancy, Company Secretary; advanced degree or certifications in compliance or risk management preferred. 10+ years of experience, preferably in a global financial services or multinational organization. 5+ years of experience in people management and leading operational teams in a shared services or capability center environment. Strong understanding of regulatory frameworks, compliance operations, and risk management principles. Proven track record in stakeholder management, work transition, and service delivery in a global context. Excellent communication, analytical, and project management skills. Key Competencies: Strategic Thinking & Execution Team Leadership & Coaching Stakeholder Management Change & Transition Management Quality Assurance & Process Excellence Cross-Cultural Communication Work Shift Timings - 2:00 PM - 11:00 PM IST
Posted 3 weeks ago
16.0 - 19.0 years
20 - 25 Lacs
chennai
Work from Office
About The Role Skill required: Operations Support - Healthcare Management Designation: Delivery Lead Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years What would you do? Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Claims team which is responsible for the administration of health claims. This team is involved in core claim processing such as registering claims, editing & verification, claims evaluation, and examination & litigation.The administration of hospitals, outpatient clinics, hospices, and other healthcare facilities. This experience includes day to day operations, department activities, medical and health services, budgeting and rating, research and education, policies and procedures, quality assurance, patient services, and public relations. What are we looking for? Ability to establish strong client relationshipAbility to manage multiple stakeholdersCorporate planning & strategic planningResults orientationStrong analytical skills Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 3 weeks ago
13.0 - 18.0 years
17 - 22 Lacs
noida
Work from Office
About The Role Skill required: Retirement Solutions - Policy Servicing Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Tower:Life and PensionsLevel 1:Account leadership team (UK Life and Pensions)Level 2:Management CL7RequirementA highly accomplished and results-driven service delivery leader with over 15 years of experience, including 10+ years in senior account leadership roles within the UK Life, Pensions and Investments domain. Proven expertise in managing large-scale operations, driving strategic transformation, and delivering exceptional value to clients through operational excellence, innovation, and risk governance. Candidates with equivalent experience in U.S. retirement services will also be considered.Key Areas of Expertise:Extensive Leadership Experience:Successfully led cross-functional teams of 100+ professionals, managing end-to-end service delivery across policy lifecycle operations including Pre-Underwriting, Underwriting, Policy Administration, and ClaimsDemonstrated ability to independently run entire accounts or large operational portfolios with full accountability for delivery, and client engagement.Deep Domain Knowledge:Comprehensive hands-on experience in UK Life, Pensions and Investments operations, with in-depth understanding of front-to-back insurance processes. Strong working knowledge of industry-standard platforms and systems. Certifications in UK/US Life and Pensions are a valuable addition.Operational Expertise:Thorough grasp of operational procedures and lifecycle management within the insurance and pensions landscape. Proficient in transition management, remote delivery models, and performance monitoring via SLA, TAT, Quality, AHT, NIGO, RCA.Risk and Compliance Leadership:Strong understanding of enterprise risk management, including financial reporting risks, data security, accessgovernance, privacy, and internal controls. Skilled at designing and implementing robust control frameworks to proactively identify and mitigate potential risks. Advocates a risk-aware culture and effective contingency planning to enhance organizational resiliency.Transformation & Change Management:Demonstrated success in leading large-scale operational transformation programs, leveraging RPA, OCR, analytics, workflow automation, and other digital levers. Proven track record in improving productivity, reducing costs, and driving efficiencies at scale.Strategic Thinking & Problem Solving:Ability to operate across strategic and tactical levels. Adept at analyzing complex challenges and delivering both short-term solutions and What are we looking for? long-term strategies aligned with business goals. Brings a business-oriented mindset to operational decision-making.Stakeholder & Client Engagement:Strong communication, influencing, and negotiation skills, with extensive experience in managing relationships with CXO-level stakeholders. Trusted partner in driving mutual success, value realization, and continuous improvement.Data-Driven Leadership:Proficient in defining and tracking key performance indicators (KPIs) and risk metrics to ensure real-time monitoring and effective governance.People Leadership & Team Building:Passionate about developing high-performing teams, fostering employee engagement, and leading with empathy and clarityespecially under pressure. Strong record of mentoring future leaders and building a culture of ownership, accountability, and collaboration.Continuous Improvement Focus:Committed to identifying and implementing continuous improvement across processes, reporting, technology, and risk controls to build scalable, agile, and resilient operations.Skillset:Bachelor s degree in business administration, operations management, or a related field15+ years of experience in Life and Pensions Services, with a proven track record ofsuccessfully managing and leading teams.Previous experience in managing a team of professionals.Strong leadership skills, with the ability to motivate and inspire team members.Excellent communication skills, both written and verbal, with the ability to effectively present complex information to a range of audiencesStrong analytical and problem-solving skills, with the ability to identify and resolve operational issues.Knowledge of operational best practices, including quality control, performance management, and process improvementProficient in the use of relevant software, including Microsoft Office, project management tools, and other relevant applications.Strong organizational skills, with the ability to manage multiple projects and priorities simultaneously.Ability to work independently and as part of a team, with a strong commitment to collaboration and teamwork. Roles and Responsibilities: Role and Responsibilities:Lead and Manage a High-Performing Team:Oversee a team of Life and Pensions specialists, ensuring the delivery of high-quality, client-centric services aligned with business goals.Drive Client Acquisition and Retention:Design and implement effective strategies to attract new clients and retain existing ones, fostering long-term partnerships and driving business growth.Client Relationship Management:Build and maintain strong, trust-based relationships with clients to ensure high levels of satisfaction, sustained engagement, and account expansion opportunities.Performance Monitoring and Team Development:Conduct regular team reviews to assess key performance indicators (KPIs), identify improvement areas, share best practices, and implement actionable plans for continuous improvement.People Development and Coaching:Provide ongoing coaching, mentoring, and training to team leads, empowering them to build domain expertise, leadership capabilities, and service excellence.Cross-Functional Collaboration:Work closely with internal departmentsincluding Operations, Compliance, Technology, and HRto ensure seamless execution of business strategies and service commitments.Industry Expertise and Compliance Oversight:Stay abreast of developments in the Life and Pensions industry, including regulatory updates, emerging technologies, and market trends. Ensure all client operations are compliant with internal policies and external regulations.Account Governance and Audits:Conduct regular reviews of client portfolios to assess performance, ensure adherence to service standards, and maintain audit readiness.Reporting and Stakeholder Communication:Prepare and present comprehensive performance reports to senior leadership, covering team productivity, client satisfaction, risk insights, and business health metrics. Qualification Any Graduation
Posted 3 weeks ago
6.0 - 10.0 years
14 - 18 Lacs
mumbai
Work from Office
About The Role Project Role : Technology Delivery Lead Project Role Description : Manages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Proactively support sales through innovative solutions and delivery excellence. Must have skills : Accenture Life Insurance Platform (ALIP) Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Delivery Lead, you will manage the delivery of large and complex technology projects. Your typical day involves collaborating with various stakeholders to ensure project scope and risk are effectively managed. You will drive profitability by overseeing service quality and cost, while also supporting sales through innovative solutions and excellence in delivery. Your role requires a proactive approach to problem-solving and a commitment to achieving project goals in a dynamic environment. Roles & Responsibilities:-Expected to be an SME.-Collaborate and manage the team to perform.-Responsible for team decisions.-Engage with multiple teams and contribute on key decisions.-Expected to provide solutions to problems that apply across multiple teams.-Facilitate communication between stakeholders to ensure alignment on project goals.-Mentor junior professionals to enhance their skills and knowledge in project delivery.-Working with cross SI team driving for business outcomes through working in collaboration with the business and functions, holding ultimate accountability for delivery, managing programs with great complexity, impact, risk, budget variances and change requests. Strong ability to communicate with IT technical teams.-Strong sense of commitment and organization, pragmatic, customer-focused and strong interpersonal skills.-Excellent stakeholder management. Professional & Technical Skills: -Good Communication Skills-Good Analytical and Debugging Skills -Ability to be flexible and work analytically in a problem-solving environment -Needs to have proactive attitude, willing to work with different teams across Projects as required.-ALIP Skill requires Life Insurance background with 6-7 years of experience and worked on Life Annuity Product; LOMA certification is an added advantage. - Must have Skills :Accenture Life Insurance Platform (ALIP) or any other equivalent life insurance platform experience. Additional Information:-This position is based on flex office.-15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
3.0 - 7.0 years
5 - 9 Lacs
gurugram
Work from Office
We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., with 6-10 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Proven experience as a Process Manager in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze complex data sets and make informed decisions. Experience with process improvement tools and techniques. Strong attention to detail and ability to prioritize tasks effectively.
Posted 3 weeks ago
3.0 - 7.0 years
5 - 9 Lacs
mumbai
Work from Office
We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. Ability to lead and motivate teams to achieve process goals.
Posted 3 weeks ago
6.0 - 8.0 years
3 - 7 Lacs
mumbai
Work from Office
We are looking for a skilled Senior Analyst to join our team at eClerx Services Ltd., with 6-8 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in analysis and problem-solving, with excellent communication skills. Roles and Responsibility Conduct thorough analysis of complex data sets to identify trends and patterns. Develop and implement effective analytical solutions to drive business growth. Collaborate with cross-functional teams to provide insights and recommendations. Design and maintain databases and systems to support business intelligence initiatives. Develop and deliver reports and presentations to stakeholders. Stay up-to-date with industry trends and emerging technologies. Job Requirements Strong understanding of analytical principles and methodologies. Proficiency in data analysis tools and technologies. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and critical thinking skills. Experience working with large datasets and developing predictive models.
Posted 3 weeks ago
6.0 - 9.0 years
5 - 9 Lacs
pune
Work from Office
We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-9 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes. Job Requirements Proven experience as a Process Manager or similar role. Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. A graduate degree is required for this position.
Posted 3 weeks ago
6.0 - 8.0 years
5 - 9 Lacs
mumbai
Work from Office
We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. Ability to lead and motivate teams to achieve process goals.
Posted 3 weeks ago
3.0 - 7.0 years
5 - 9 Lacs
mumbai
Work from Office
We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., with 6-8 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Proven experience as a Process Manager or similar role, preferably in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze complex data sets and make informed decisions. Experience with process improvement tools and techniques. Strong attention to detail and ability to prioritize tasks effectively.
Posted 3 weeks ago
3.0 - 7.0 years
5 - 9 Lacs
pune
Work from Office
We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Proven experience as a Process Manager or similar role. Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. A graduate degree is required for this position.
Posted 3 weeks ago
6.0 - 10.0 years
5 - 9 Lacs
mumbai
Work from Office
We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., with 6-10 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Proven experience as a Process Manager in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze complex data sets and make informed decisions. Experience with process improvement tools and techniques. Strong attention to detail and ability to prioritize tasks effectively.
Posted 3 weeks ago
6.0 - 9.0 years
5 - 9 Lacs
mumbai
Work from Office
We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-9 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process execution. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or failures. Job Requirements Proven experience as a Process Manager with a minimum of 6 years of experience. Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process management tools and software is preferred.
Posted 3 weeks ago
6.0 - 8.0 years
5 - 9 Lacs
mumbai
Work from Office
We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Proven experience as a Process Manager with a minimum of 6 years of experience. Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process management tools and software is preferred.
Posted 3 weeks ago
6.0 - 10.0 years
5 - 9 Lacs
mumbai
Work from Office
We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-10 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Proven experience as a Process Manager with a minimum of 6 years of experience. Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process management tools and software is preferred.
Posted 3 weeks ago
6.0 - 10.0 years
5 - 9 Lacs
chandigarh
Work from Office
We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., with 6-10 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes. Job Requirements Proven experience as a Process Manager or similar role. Strong understanding of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze complex data sets and make informed decisions. Experience with process improvement tools and techniques. Strong attention to detail and ability to prioritize tasks effectively.
Posted 3 weeks ago
6.0 - 8.0 years
5 - 9 Lacs
pune
Work from Office
We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing complex processes. Roles and Responsibility Manage and oversee the development, implementation, and improvement of business processes. Analyze and identify areas for process improvement and implement changes to increase efficiency and productivity. Collaborate with cross-functional teams to ensure seamless execution of processes. Develop and maintain process documentation and standards. Ensure compliance with regulatory requirements and industry standards. Identify and mitigate risks associated with processes. Job Requirements Strong understanding of process management principles and methodologies. Experience in managing complex processes and projects. Excellent analytical and problem-solving skills. Ability to work collaboratively with stakeholders. Strong communication and interpersonal skills. Experience in implementing process improvements and driving business growth.
Posted 3 weeks ago
3.0 - 7.0 years
5 - 9 Lacs
pune
Work from Office
We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Lead and motivate a team of process managers to achieve business objectives. Ensure compliance with industry standards and regulatory requirements. Job Requirements Proven experience in process management and leadership. Strong analytical and problem-solving skills with attention to detail. Excellent communication and interpersonal skills, with the ability to work with diverse teams. Ability to prioritize tasks and manage multiple projects simultaneously. Strong knowledge of process management tools and technologies. Experience in managing and motivating a team of process managers.
Posted 3 weeks ago
3.0 - 7.0 years
5 - 9 Lacs
mumbai
Work from Office
We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Minimum 5 years of experience in process management or a related field. Strong knowledge of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze data and make informed decisions. Experience with process improvement tools and techniques. Strong understanding of industry trends and best practices.
Posted 3 weeks ago
3.0 - 7.0 years
5 - 9 Lacs
pune
Work from Office
We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Lead and motivate a team of process managers to achieve business objectives. Ensure compliance with industry standards and regulatory requirements. Job Requirements Proven experience as a Senior Process Manager or similar role. Strong knowledge of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze complex data and make informed decisions. Experience with process improvement initiatives and change management. Strong understanding of industry trends and best practices.
Posted 3 weeks ago
10.0 - 15.0 years
12 - 15 Lacs
bengaluru
Work from Office
One of the KPMG's Retail client is scouting for Accounts Receivable Team Lead (B2B) profile with 10-15 years of relevant work experience in Accounts Receivables, Transition, reconciliation , Analysis and Audit. Opportunity is based out of Bengaluru (Kempapura Main Road, Opposite Nagavara Lake) for Retail MNC for global role and requires working from office (05 days / week). Experience in the Retail industry is a merit. Looking for immediate joiners. Role & responsibilities Work closely with your manager to ensure alignment of goals and priorities and collaboration with both internal and external stakeholders. Sets day-to-day operational objectives for the team. Provide the team with the right methods, tools, and resources to achieve the set goals. Manages development conversations and support in recruiting talents. Manages AR Specialists, Process experts also including experienced accountants. Responsible for staff planning and secure to have the agreed level of agents available. Inform stakeholders when team members are on leave and secure that all team members activate auto reply and block the outlook calendar to facilitate planning of meetings and handling of incidents. Secure back-up within the team and replace resignments within the resignation period to avoid operational impact. Responsible to identify and address knowledge gaps in the team. Secure availability during monthly, quarterly, and yearly cuts, which includes presence during local holidays. Make sure that team members absence during monthly cuts are agreed within the process. Monitor the daily operation. Have a flexible organization able to support all assignments. Escalate to Process lead/Process Expert when team needs support in complex matters or if the team have a backlog and is unable to meet agreed timelines. Knowledge in Handling Transition Adhere to take process notes, update tracker, SOP during the transition. Guide the Specialists & process expert throughout the transition period and responsible for and single point of contact for all transition related activities. Regular connect with Local Accounting team. (Check in calls/Pre & post monthly calls) Preferred candidate profile Accounting skills, 10-15 years of relevant work experience in Accounts Receivables, Transition, reconciliation, Analysis and Audit) Degree (Bachelor/Master 's in accounting finance or equivalent) + Professional qualification (e.g. CPA, ACCA). Leadership skills with experience in leading and managing teams. Good communication skills to collaborate with various cross functional stakeholders. Excellent verbal and written skills in English Good understanding of RPA Added advantage if the candidate has a background in the retail industry and experience handling wholesale and franchise business models Process and monitor incoming payment from B2B Clients Issue invoices and billing statements; follow up on overdue accounts Generate aging reports and follow with customers Good working Knowledge on SAP (Mandatory) Experience and understanding of Finance Operations. 6-8 years of experience in the AR domain function. Experience in automation tools and system interfaces is a requirement, experience with SAP/ RPA preferred. In addition, it is important that you are motivated to understand our order platforms.
Posted 3 weeks ago
12.0 - 17.0 years
0 - 0 Lacs
gurugram
On-site
Profile: Operation Manager Experience : 12+Years Location : Gurgaon Budget : upto 32 lac Key Responsibilities:- -Minimum 5 years of work experience in Transitions, Transformation and Automation projects 12+ years in A Global Capability Center experience in Operations -Proven track on managing Stakeholder Relationships -Strong communication skills (written & verbal) -Experience in data visualization tools. -Excellent cross-functional coordination abilities. -Build a robust KRA based performance management process for the team -Motivate and engage the team through effective listening channels and action plans and establish proper performance management processes. -Strong data analysis and presentation skills. -Out of the box thinking and Innovation/Automation of processes or part of processes. Should be able to identify areas which require validation or mistake proofing. -Strategic thinker with strong problem-solving skills. -High attention to detail and ability to manage multiple priorities. -Strong interpersonal skills and ability to build relationships. -Process mapping and re-engineering. Please Note: Share your updated CV on my mail id cv.cocentrus@gmail.com Neha 9479715871
Posted 1 month ago
12.0 - 16.0 years
0 Lacs
karnataka
On-site
You are a SAP Project Manager Professional with over 12 years of experience in SAP, SAP Project Management, and SAP S/4 HANA E2E & Roll-Out projects. Your expertise includes working with functional modules such as SAP FI/LE-MM, SAP WM, SD, PP-QM, etc. You have a strong background in Transition Management, Enhancement/Small Project implementation using Agile Methodology. As a SAP Project Manager Professional, you will be responsible for various phases of the Project Life Cycle, including Requirement gathering, System Design, Configuration, Customization, Integration and Testing, Production Cutover, and Support. You will be tasked with establishing processes, optimizing resource utilization, managing operational tasks, addressing issues & risks, and ensuring team performance improvement. Your role will also involve maintaining quality standards for projects, meeting organizational/customer quality benchmarks, enhancing operational efficiency, and driving continuous improvements. Additionally, you will be responsible for revenue & cost management, P&L responsibility, revenue recognition, growth forecasting, and setting up delivery processes and governance models. At YASH Technologies, you will have the opportunity to work in an inclusive team environment that empowers you to shape your career path. The organization values career-oriented skilling models, collective intelligence, and continuous learning. The Hyperlearning workplace at YASH is built on principles of flexible work arrangements, emotional positivity, agile self-determination, trust, transparency, collaboration, and support for business goals. In this role, you will engage in project scoping, provide support for pre-sales activities, and collaborate with commercial teams in proposal and contract preparations. Your responsibilities will also include end-to-end ownership for development and support applications, capacity planning, process compliance, knowledge management, transition, project, problem, and change management. Join YASH Technologies to leverage your skills and expertise in SAP Project Management and contribute to driving business transformation and success through innovative technologies and collaborative work culture.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
You should have experience in Business Transition and be able to manage transitions independently. Your communication skills should be strong, and you should possess a good knowledge of BPM Operations.,
Posted 1 month ago
20.0 - 24.0 years
0 Lacs
karnataka
On-site
Booking Holdings, the world leader in online travel and related services, operating in over 220 countries and territories through consumer-facing brands such as Booking.com, KAYAK, Priceline, Agoda.com, Rentalcars.com, and OpenTable. The company's mission is to make global travel more accessible for everyone, with Booking.com accounting for the majority of total revenue. As a Fortune 500 e-commerce conglomerate with a market cap of around $80 billion, Booking Holdings is currently undergoing a Finance Transformation initiative to enhance finance support, governance, and efficiency. The Global Business Services, India Site Lead plays a key role in overseeing all services delivered under the GBS organization, encompassing both support and operational processes. The role involves fostering a culture of teamwork, transparency, and trust within the organization, ensuring the achievement of hiring objectives, and providing guidance for team development and engagement. Additionally, the Site Lead collaborates with the GBS Leadership team to implement new tools, drive continuous improvements, and coordinate local events to enhance collaboration across teams and brands. Key responsibilities include managing the overall culture of the GBS organization, supporting hiring objectives, building team engagement, providing feedback and coaching to the management team, communicating the global program's status, overseeing budgeting processes, guiding transition management teams, and promoting operational excellence within the organization. The Site Lead also advises on process documentation, standards, technology adoption, and efficiency improvements to drive performance and growth. The ideal candidate for this position should have over 20 years of work experience in business leadership roles, particularly in leading large-scale Global Business Services organizations and overseeing ERP implementations. Experience in managing Program Management Offices, Process Excellence and Transformation, and familiarity with US GAAP, financial accounting, and reporting are essential qualifications. A strong understanding of SOX and Internal Control Environments, along with a proven track record in month-end closing processes, is also required. Booking Holdings values diversity and inclusivity, aiming to provide an environment that encourages innovation, creativity, and collaboration among employees. The company maintains an Equal Employment Opportunity policy and welcomes job seekers from all backgrounds, including individuals with disabilities and veterans. Pre-employment screening checks may be conducted for successful applicants as permitted by applicable law to verify qualifications and suitability for the position.,
Posted 1 month ago
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