Transition Lead - L1

Do:

• Lead efforts for effective onboarding of client projects across verticals within BU
  • Understand the transition and guidelines developed for BU by Transition Head
  • Develop understanding of domain and the verticals within to identify the trends and customer needs across geographies
  • Understand the sales and delivery processes, onboarding risk areas and gaps in the current processes
  • Support framework development and guidelines to support transitions for first 100 days of new projects as per Wipros Integrated Transition Framework (ITF)
    • Understand the Wipro Transition methodology, standards and guidelines
    • Understand multiple factors such as customer needs, region, language, cultural and financial aspects
    • Build this understanding into developing relevant transition solutions and processes for the domain
    • Detail out the interfaces, protocols for dependencies in the transition plan
    • Identify tools and technology to support transitions
    • Develop dashboards to effectively track data during transition
• Lead execution of transition solutions for mega deals within own BU
  • Develop the overall transition plan for mega deals
    • Review and translate the MSA KPIs into operational parameters and set up the overall engagement governance
    • Conduct a detailed due diligence on the scope of work and specific areas to be transitioned
    • Interact with client to deep dive into operational issues for effective execution
    • Develop a high-level Transition plan highlighting dependencies, risks and issues
    • Build a governance structure with client and Wipro stakeholders along with team structure with roles and responsibilities
  • Execute the transition solutions for mega deals as per plan
    • Ensure deployment of all key processes and document for data collection and tracking
    • Ensure PMO Set up for Resource Onboarding (System tagging, BGV, NDA, desk allocation), Infra (Link VDI, Application access) andInduction and Knowledge management
    • Track phase entry/exit criteria and other transition data and documents/ reports to establish Steady state readiness
    • Identify red flags, highlight potential issues and manage escalations
  • Review transition matrix across projects and verticals within BU to identify issues and areas for development within the sales and delivery teams
  • Ensure effective closure of the transition with Go Live with complete handover to delivery
  • Interact with customers during visits or RFP discussions to present Wipros transition capability
  • Develop quality insights from multiple transitions to highlight trends and scenarios relative to customers and industry across geographies.
  • Align the transition processes with the client feedback, industry trends and Wipro focus areas such as Agile transitions, reverse engineering tools and digital way of working.
  • Participate in the Transition Council of Wipro and provide relevant inputs to strengthen the Wipro Transition methodology, standards and guidelines