DevOps - Salesforce

We have an immediate open position for the role of System Analyst (Salesforce Deployment). Sharing below JD, please apply if you are interested.

Outline of the Role

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Principal Duties and Responsibilities:

• Design and maintain observability dashboards and alerting systems using Splunk and Datadog.
• Monitor application and infrastructure performance, availability, and usage trends.
• Analyze logs, metrics, and traces to support incident response and root cause analysis.
• Manage and execute Salesforce deployment activities using GitLab CI/CD pipelines, including metadata versioning, validation, and promotion across environments.
• Collaborate with DevOps, SRE, and Salesforce teams to ensure deployment quality and system visibility.
• Optimize data ingestion and retention strategies for observability tools.
• Document deployment processes, observability standards, and troubleshooting guides

Top 3 Hard Skills Required + Years of Experience: [optional]

• Experience with Splunk (search queries, dashboards, alerts) and Datadog (APM, infrastructure monitoring).
• Hands-on experience with Salesforce deployment using GitLab, including CI/CD pipeline configuration and metadata management.
• Familiarity with Salesforce DX and version control best practices.

Qualifications, Skills, Experience and Personal Requirements:

• Bachelors degree in computer science/engineering or equivalent
• Expertise in writing technical requirements and documentation
• Proven experience with application configuration
• Proven experience with system/application implementation
• Excellent communication skills - interpersonal, written and verbal.
• Excellent listening and facilitation skills; the ability to sense organizational vibrations.
• Coaching and mentoring skills, especially influencing others to move toward a common goal or vision.
• Entrepreneurship and resourcefulness – an initiative-taker.
• Self-awareness, with a desire for constant self-improvement.
• Must be a collaborator and able to work with and through others.