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THR Consultants
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Transcom is Hiring Customer Support Executive || CTC upto 3.0LPA

Transcom is Hiring Customer Support Executive || CTC upto 3.0LPA

THR Consultants

0 - 4 years

2 - 3 Lacs

Gurugram

Posted:1 week ago| Platform:

Apply

Skills Required

Inbound Process Customer Service Bpo Customer Service Adaptability Solving Queries Outbound Process KPO Voice Process Voice Support Customer Support CSE Bpo Voice Customer Care Domestic BPO International Process Customer Queries Customer Handling Domestic Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Interested Candidates may connect to Ms.Raminder Kohli-9354648803

Company Overview:

Key Responsibilities:

Handle inbound and outbound voice calls and chat interactions for customer support and sales.
Provide high-quality resolutions for queries related to services, transactions, or product inquiries.
Actively engage with customers to promote services/products and meet sales targets where applicable.
Deliver excellent service while maintaining a customer-first approach.
Maintain accurate customer interaction records in internal systems.
Communicate clearly and professionally in English and Hindi.

Eligibility Criteria:

Education: Graduate (any stream) Mandatory
Experience: Freshers are welcome. Candidates with experience in customer support, telesales, or BPO will be preferred

Skills Required:

- Strong verbal and written communication skills in English and Hindi
- Basic computer knowledge and ability to multitask
- Customer-focused attitude with problem-solving skills
- No major grammatical or pronunciation issues

Work Schedule:

Salary & Benefits:

CTC: 20,000-25,000 per month (Based on experience and role)
Transport: Two-way cab facility provided
Career growth and internal promotion opportunities
Work with a globally recognized BPO brand
Dynamic and inclusive work culture with training support

Ready to join a team that values customer relationships and professional growth? Apply now and grow your career with Transcom!

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