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Transcom hiring Customer support For Travel Process ||CTC upto 6.0 LPA

1 - 4 years

2 - 4 Lacs

Jaipur

Posted:1 month ago| Platform: Naukri logo

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Skills Required

Customer Service Amadeus GDS Hospitality Ticketing Ticket Booking Solving Queries IATA Rescheduling International Ticketing US Process Reservation Airline Process Travel Process Customer Care Airline Ticketing Air Ticketing Galileo Us Voice Process Hotel Booking

Work Mode

Work from Office

Job Type

Full Time

Job Description

Interview Coordination Recruiter Contact: Ms.Afreen Manzoor Phone Number: +91-9320613279 Availability: 11:00 AM 5:00 PM About the Role Transcom, a global leader in customer experience solutions, is looking for Customer Support Associates to join our team. This role is ideal for individuals who excel in customer engagement, problem-solving, and technical support for international clients. Job Overview: We are looking for an experienced Travel Support Agent with hands-on expertise in GDS Amadeus to join our dynamic team. If you have a passion for travel, strong communication skills (C1 level proficiency), and a background in flight and car rental bookings, this is a fantastic opportunity to grow your career in a fast-paced environment with excellent rewards. Key Responsibilities: Handle inbound and outbound travel queries related to flight and car rentals. Utilize Amadeus GDS for booking, re-issuance, and cancellations. Provide end-to-end travel assistance with a focus on customer satisfaction. Ensure accuracy in bookings and adhere to process and compliance standards. Maintain service levels in a rotational shift setup. Requirements: Minimum 2 years of experience using Amadeus GDS (certificate not mandatory). Strong communication skills with C1 level English proficiency. Prior experience handling flight and car rental reservations. Willingness to work rotational shifts and 5.5 days a week. Perks: Both side cabs (Pick and Drop) Monthly Incentives along with Salary Great Place to Work. Salary Upto - Negotiable base on last CTC . (No Bar for the right candidates)

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