Training Manager

To design, co- ordinate and implement training activities for the staff, supervisors and management of the entire Hotel To identify the training needs of staff , supervisors and management To conduct induction and other suitable training programmes for all new employees To organise safety, fire prevention and control programmes for all employees To organise programmes for staff on methods , procedures and systems in guest handling, selling, cost consciousness, F&B Service, Food production, housekeeping, front office etc To organise periodic supervisory / executive development programmes To co- ordinate with departmental heads on various training programmes To have adequate information so as to be able to recommend external training programmes which might be of value in enhancing the professional capabilities of employees in the Hotel and by application of which the Hotel would benefit To conduct tests departmentally and submit proficiency reports To conduct audit report of the Hotel. To carry out daily spot checks on all departments to see that what has been taught in the classes is being applied on the job and discuss with the concerned departmental heads any problem that the employees may have To maintain liaison with catering institutes in India to keep abreast of developments in any field, and also to co- ordinate the Training of industrial trainees To supervise, plan and co- ordinate the training of all Industrial trainees in the Hotel To analyse guest complaints for identifying areas which require improvement, and handling training requirements for these areas To maintain a Hotel library and collection of slides, films and other training aids. To consciously and constantly develop better training material so as to make the training sessions more informative and enjoyable To send monthly MIS report to the G.M In addition to the above mentioned duties and job functions any other assignment given by the immediate superior or the management will have to be carried out.