Training Manager

As a Corporate Trainer at Vetic, your role is crucial in designing and implementing comprehensive communication training programs tailored for CX agents and business development professionals. Your responsibilities include: - Conducting workshops, seminars, and interactive training sessions focused on veterinary communication nuances - Creating engaging training materials such as videos, presentations, and assessment tools - Utilizing strong analytical thinking and problem-solving capabilities - Assessing training needs and measuring program effectiveness - Applying project management skills to handle multiple training initiatives - Utilizing data analysis skills to interpret training metrics and ROI Qualifications Required: - Bachelor's degree in Communications, Human Resources, Education, or related field - 3-5 years of proven experience as a corporate trainer, communications trainer, or in L&D roles - Experience in customer service, healthcare, or related industries preferred - Background in training customer-facing teams and business development professionals About Us: At Vetic, we are dedicated to providing holistic, advanced, and compassionate care for pets across India. With over 150 expert veterinarians and 50+ pet healthcare centers in 11 cities, we have served 1,00,000+ pets with love and dedication. Our wide range of services includes consultations, vaccinations, grooming, diagnostics, surgeries, in-patient care, and a fully equipped pharmacy. We also offer pet food and accessories with 90-minute home delivery, aiming to transform pet healthcare nationwide. (Note: Any additional details about the company were not explicitly mentioned in the provided job description.),