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2.0 - 6.0 years
1 - 5 Lacs
bengaluru
Work from Office
Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to support the business and perform technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Developed proficiency within a range of analytical or operational processes. Completes assignments and facilitates the work of others. May coordinate assignments beyond work area. Proposes improvements to processes and methods. Acts as a lead, coordinating the work of others, but is not a supervisor. Works autonomously within established procedures. Functional Knowledge Developed skills in a range of processes, procedures, and systems. Acts as a technical expert in some areas. Business Expertise Understanding of how teams integrate and work best together to support the achievement of company goals. Impact Impacts team through quality of service and sharing of information. Proposes improvements to work procedures and practices to improve efficiency. Leadership Serves as a team lead. Allocates work to team members, as appropriate. Provides subject matter guidance to junior team members. Problem Solving Provides solutions to problems based on existing challenges or procedures. Interpersonal Skills Effectively exchanges information and ideas. Responsibility Statements Reviews and verifies the accuracy of journal entries and accounting classifications. Extracts data for dashboards on process/reconciliation metrics. Assists with audits by providing supporting records and documentation. Ensures that adequate and updated process documentation and desktop procedures exist. Contributes towards quality efforts and guides the quality verifiers team. Participates in first-level tasks and quality checks. Performs other duties as assigned. Complies with all policies and standards.
Posted 3 hours ago
0.0 - 5.0 years
2 - 4 Lacs
vadodara
Work from Office
JOB ROLE: * Lead operations team,Excel report prep, training provided. * Build strong relationships with clients & stakeholders. * Ensure operational excellence through effective communication & leadership. * Timings :12:30 to 21:30 & 13:30 to 22:30 Provident fund Annual bonus
Posted 3 hours ago
15.0 - 20.0 years
4 - 8 Lacs
bengaluru
Work from Office
About The Role Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Oracle Database Administration (DBA) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to perform maintenance and enhancements, ensuring that the applications meet the evolving needs of users while adhering to best practices in software development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Database Administration (DBA).- Strong understanding of database design and architecture.- Experience with performance tuning and optimization of database systems.- Familiarity with backup and recovery strategies for database management.- Knowledge of SQL and PL/SQL programming languages. Additional Information:- The candidate should have minimum 5 years of experience in Oracle Database Administration (DBA).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 hours ago
5.0 - 6.0 years
7 - 11 Lacs
lucknow
Work from Office
1. POSITION VACANT: Community Engagement Specialist, SAMS, Lucknow, Uttar Pradesh 2. ORGANISATIONAL BACKGROUND: Our Client, the United Nations Development Programme (UNDP) , works in about 170 countries and territories, helping to eradicate poverty, reduce inequalities and exclusion, and build resilience so countries can sustain progress. As the UNs development agency, UNDP plays a critical role in helping countries achieve the Sustainable Development Goals. UNDP has been working in India since 1951 in almost all areas of human development - from systems and institutional strengthening to inclusive growth and sustainable livelihoods, as well as sustainable energy, environment and resilience. With projects and programmes in every state and union territory in India, UNDP works with national and subnational government, and diverse development actors to deliver people-centric results, particularly for the most vulnerable and marginalized communities. As the integrator for collective action on the Sustainable Development Goals (SDGs) within the UN system, we are committed to support the Government of Indias national development vision and priorities and accelerate the achievement of the SDGs for the people and the planet. For more information about UNDP India , please visit PROJECT BACKGROUND: Uttar Pradesh , Indias most populous state, faces a wide spectrum of disaster risks owing to its diverse geography, high population density, rapid urbanization, and climatic vulnerabilities. Recurrent floods, seasonal droughts, heatwaves, earthquakes, industrial accidents, and urban disasters significantly disrupt lives, infrastructure, agriculture, and livelihoods. While the Government of Uttar Pradesh has taken commendable steps to strengthen disaster preparedness, existing institutional capacities and planning frameworks require substantial support to keep pace with the growing risks exacerbated by climate change. Recognizing these challenges, the Relief Commissioners Office and the UPSDMA are partnering with UNDP to build a comprehensive, resilient, and forward-looking disaster risk management system. The proposal is aligned with the recommendations of the XV Finance Commission , which advocates for proactive disaster mitigation, preparedness, and risk-informed development planning. UNDPs technical assistance will support a multi-pronged approach, including and not limited to the development of District and Departmental Disaster Management Plans, Hazard Risk and Vulnerability Assessments (HRVAs), Urban Disaster Management Plans (UDMPs), and Detailed Project Reports (DPRs) . A dedicated team of experts will be deployed at the Uttar Pradesh State Disaster Management Authority (UPSDMA) office to provide strategic direction and technical coordination. In this context, UNDP is looking to onboard a Community Engagement Specialist on a third-party contract for providing overall strategic direction, coordination, and stakeholder engagement for the effective implementation of the disaster risk mitigation initiative. The incumbent will coordinate a team of experts, facilitate inter-departmental collaboration, and deliver high-quality outputs, including district and departmental disaster management plans, hazard risk vulnerability assessments and MIS integration with state partner. 3. JOB PURPOSE AND SCOPE OF WORK (SOW): Reporting to the Programme Specialist (Resilience) , the Community Engagement Specialist will play a critical role in ensuring the active participation of local communities in disaster risk reduction (DRR), preparedness, response, and recovery initiatives. This position will focus on mobilizing communities, integrating local knowledge, and enhancing grassroots resilience and contribute to developing appropriate policies and guidelines of the UPSDMA through inclusive and participatory approaches. The specialist will work closely with government agencies, NGOs, community-based organizations (CBOs), and vulnerable groups to build awareness, strengthen social cohesion, and promote localized disaster risk mitigation strategies. Duties and Responsibilities: (A)Community Mobilization & Participation: (1) Develop and implement community engagement strategies to enhance disaster preparedness and response; (2) Strengthen local disaster management committees, self-help groups (SHGs), and community task forces; (3) Facilitate participatory risk assessments (PRAs) and community mapping exercises to identify vulnerabilities and capacities; (4) Organize awareness campaigns, outreach programs, and training sessions tailored for local communities. (B) Integration of Local Knowledge & Traditional Practices: (1) Document and promote traditional community based disaster risk reduction practices and indigenous knowledge; (2) Facilitate knowledge exchange sessions between local communities and technical experts; (3) Ensure that community perspectives are integrated into Disaster Management Plans (DMPs); Early Warning Systems (EWS), and Preparedness Strategies. (C) Strengthening Inclusive & Resilient Communities: (1)Ensure the active participation of marginalized groups, including women, children, elderly, and persons with disabilities, in disaster management initiatives; (2) Promote gender-responsive and socially inclusive approaches to community resilience; (3) Develop strategies to enhance public-private-community partnerships in DRR. (D) Capacity Building & Behavioural Change Communication (BCC): (1) Design and implement capacity-building programs for community volunteers, school children, and local governance bodies; (2) Support in developing IEC (Information, Education, and Communication) materials to promote disaster awareness and risk reduction; (3) Contribute in conducting behavioural change communication (BCC) campaigns for improved disaster preparedness at the community level. (E) Monitoring & Reporting on Community Engagement Efforts: (1) Develop community engagement indicators and monitoring frameworks to track participation and impact; (2) Document case studies, success stories, and best practices on community-driven DRR initiatives; (3) Prepare periodic progress reports and feedback mechanisms to ensure adaptive learning. 4.QUALIFICATIONS, EXPERIENCE AND COMPETENCIES: Qualification: Masters degree in Social work, Community Development, Disaster Management, Sociology, or a related field. Experience: (1) Minimum 5 years of experience in community mobilization, grassroots disaster preparedness, or social development programs; (2) Prior experience with donor-funded projects, UN agencies, or development sector projects will be an asset; (3) Additional experience in procurement of goods and services is desirable. Skills and Competencies: (1) Strong expertise in participatory approaches, social inclusion, and community-driven development; (2) Experience in working with local governance structures, CBOs, and NGOs. o Familiarity with early warning systems (EWS), climate adaptation, and risk reduction frameworks; (3) Excellent facilitation, communication, and interpersonal skills to engage diverse stakeholders; (4) Ability to develop community-centric training materials, IEC resources, and awareness programs; (5) Proficiency in local languages and culturally sensitive approaches. Languages: Excellent knowledge of written and spoken English and Hindi is essential. Competencies: Technical Competencies: (1) Knowledge of community-based disaster risk management (CBDRM) tools and methodologies such as Participatory Rural Appraisal (PRA), Community-Based Vulnerability Assessment, and Risk Mapping; (2) Experience designing and implementing inclusive early warning dissemination systems that reach last-mile populations; (3) Familiarity with climate-resilient livelihood approaches and post-disaster needs assessments at the community level; (4) Understanding of digital engagement tools (e.g., mobile-based surveys, IVR systems, community radio) for outreach and feedback; (5) Ability to integrate community insights into policy recommendations and district/state disaster management planning; (6) Exposure to national guidelines like NDMP, Sendai Framework localization, and community resilience scorecards or indices. Core Competencies: (1) Delivers high-quality and timely outputs aligned with project objectives; (2) Applies critical thinking and introduces innovative approaches to problem-solving; (3) Adapts effectively to changing priorities and dynamic field conditions; (4) Demonstrates persistence and accountability in achieving results; (5) Builds strong partnerships and fosters collaboration with diverse stakeholders; (6) Promotes inclusive, gender-responsive, and socially equitable planning approaches; (7) Maintains regular, transparent communication with supervisors, UNDP office, government officials, and project partners; (8) Proficient in using MS Office (Word, Excel, PowerPoint) and digital communication tools for reporting, documentation, and coordination. 5. CONSULTANCY FEE: The monthly consultancy fee for the position is as per norms. The professional fee will be subject to withholding taxes, as applicable. 6. NATURE OF ENGAGEMENT: The selected candidate shall be engaged as a Consultant on the rolls of SAMS , a third-party payrolling agency, for a full-time consultancy engagement for a period of one year. It is explicitly clarified that this consultancy engagement does not constitute a promise or guarantee of future employment, with SAMS , or our client, or any other organization associated with the project. 7. LOCATION: Lucknow, Uttar Pradesh 8. REFERENCE: CES-SAMS
Posted 3 hours ago
1.0 - 3.0 years
8 - 12 Lacs
pune
Work from Office
About the Role: As a Product Support Representative, you will play a crucial role in resolving client issues in a dynamic environment, utilizing your exceptional technical, analytical and customer service skills. This position involves providing end-user support for UKGs Pro Workforce Management solution requiring keen problem-solving abilities and a commitment to quality. Primary/Essential Duties and Key Responsibilities: Working hours will align with US business hours (9a-6p EST) and adjust by 1 hour to account for daylight savings time. Serve as the first point of contact for our customers, providing support through various channels inbound phones, email and a callback model. Expand your knowledge of product offerings, support policies, and delivery methods. Provide empathetic customer service to ensure customer satisfaction. Foster strong relationships with internal partners and communicate effectively across all organizational levels. Utilize your problem-solving skills to resolve complex customer queries. Thrive in a fast-paced, high-volume environment with precision and accuracy. Efficiently leverage various technologies and multiple screens. Participate in internal and external training sessions as required. Proficient in English, with strong verbal and written communication skills. Ability to multitask and achieve goals in a fast-paced, metrics-driven environment. 1-3 years of customer service experience. Experience with US Payroll/Time and Labor/HR is advantageous. Demonstrated technical troubleshooting skills. Ability to set and manage customer expectations effectively. Strong collaboration and time management skills. Experience handling sensitive situations professionally and thoroughly. Highly motivated and team-oriented. Education, Certification and Additional Qualifications: Bachelors degree required: BCom, BA, BSc. Proficient in Microsoft Suite Applications, including Outlook, Teams, Excel, & Word. Customer support experience Knowledge of SQL is a plus
Posted 3 hours ago
1.0 - 3.0 years
8 - 12 Lacs
pune
Work from Office
As a Product Support Representative, you will play a crucial role in resolving client issues in a dynamic environment, utilizing your exceptional analytical and customer service skills. This position involves providing end-user support for the UKG Pro Payroll and Human Resources modules, requiring keen problem-solving abilities and a commitment to quality. Growth and Development Opportunities: At UKG, we prioritize your professional growth and development. Our comprehensive onboarding journey includes a paid intensive training and mentoring program, equipping you with the necessary skills for success. We are committed to your continuous development, offering timely training for product enhancements and supporting your career advancement goals. Primary/Essential Duties and Key Responsibilities: Serve as the first point of contact for our customers, providing support via inbound phone. Expand your knowledge of product offerings, support policies, and delivery methods. Provide empathetic customer service to ensure customer satisfaction. Foster strong relationships with internal partners and communicate effectively across all organizational levels. Utilize your problem-solving skills to resolve complex customer queries. Thrive in a fast-paced, high-volume environment with precision and accuracy. Efficiently leverage various technologies and multiple screens. Participate in internal and external training sessions as required. Qualifications: Proficient in English, with strong verbal and written communication skills. Ability to multitask and achieve goals in a fast-paced, metrics-driven environment. 1-3 years of customer service experience. Experience with US Payroll/Time and Labor/HR is advantageous. Demonstrated technical troubleshooting skills. Ability to set and manage customer expectations effectively. Strong collaboration and time management skills. Experience handling sensitive situations professionally and thoroughly. Highly motivated and team-oriented. Open to working in Eastern time zones. Education, Certification and Additional Qualifications: Bachelors degree required: BCom, BA, BSc. Proficient in Microsoft Suite Applications, including Outlook, Teams, Excel, & Word. Inbound phone support experience FPC or CPP Certification in the Payroll/HR industry is a plus. Knowledge of SQL is a plus
Posted 3 hours ago
10.0 - 12.0 years
11 - 15 Lacs
bengaluru
Work from Office
Youll make a difference by Manage and coordinate all task assigned to Engineering relating to the R&D project. Clarify and ensure availability of required Engineering resources with department managers. Cost controlling & effort verification of Engineering activities in R&D and projects. Manage compliance statement to platform Requirements Specification Manage preparation of platform documents required for gate reviews. Coordinate Design-to-Cost activities in Engineering, including vertical integration and activation of Indian Supply Chain Coordinate and align activities with Technical Bid Manager for bid activities. Linkage between the rolling stock business Unit and Engineering center India. Lead and drive engineering deliverables ensures quality, time & cost. Technical/Engineering project manager shall drive and be accountable for all engineering activities around rolling projects such as planning, coordination, defining scope/work packages. Participate in global and local management meetings and present project health/KPI. Build internal workflows, set tools and processes needed. Responsible for keeping all documentation updated all the time. Networking on all levels in India and overseas engineering departments Desired Skills: You should be minimum experience of 10-12 years along with graduate or postgraduate in engineering. Expertise in rolling stock product development process. Proven track record of driving cross-functional project and tasks in a complex and changing environment. PMP/PMI certification will be big added advantage. Strong influence & negotiations skills with ability to drive decision making across multiple stakeholders at all levels.
Posted 3 hours ago
20.0 - 25.0 years
5 - 9 Lacs
bengaluru
Work from Office
Youll make an impact by: Business Prospecting, Pre-Qualification(PQR) related activities. Youll make an impact by: Experienced Diploma or Bachelor Degree (or Master Degree) with good academics & exposure in the field of Sales / Sales Support / Lead Generation & Qualification etc. Excellent written and spoken English skills (neutral English accent). Work experience with US/UK/APAC customers/processes etc. are of added advantage) Intuitive mind, Quick learner, interested to explore things. Familiar with general office Tools/Application (eg. MS tools/applications) Good team player, result oriented person. 2-5 years of experience in industry with relevant exposure. Basic Knowledge of overall sales cycle/process. Knowledge & hands on experience in CRM tools (familiar with Prospects/accounts/leads/contactsetc). Experience in Salesforce/SieSales would be of added advantage. Exposure to target oriented (deadline based) roles with KPIs/Metricsetc Familiar with Stakeholder interactions/updates/meetings/reportsetc. Flexible working with USA time zones. Exposure to USA customers related processes would be of added advantage.
Posted 3 hours ago
20.0 - 25.0 years
5 - 9 Lacs
bengaluru
Work from Office
Youll make an impact by: Perform the assigned tasks with high speed and accuracy Complete reporting of handled activities daily (as per requirements). The candidate should be ready to work the night shift (6.30 pm to 3.30 am). Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close. Rigorous follow up and closure of pending queries/open topics with ownership. Youll win us over by: Any Graduate preferably BCOM/ BBM/BBA. Excellent verbal and written communication, organization skills, Interpersonal skills, teamwork skills. Must be a fast learner and should be able to think analytically. Knowledge of basic/advanced accounting principles. Proficiency in MS Office packages like Word, Excel, Power-point, Access. Self Determination, Initiative, Learning, Communication Skills, Network Built on Trust, Team Player, Customer Focus.
Posted 3 hours ago
6.0 - 11.0 years
13 - 18 Lacs
gurugram
Work from Office
oriented: Drives R&D projects in cooperation with stakeholders and internal customers. Executes project within the defined requirements (e.g. regarding targets for project cost, time, quality, functionality and customer satisfaction). The PM is responsible to drive the project acc. all excellence areas or project management You develop and maintain detailed project schedules Facilitate execution through coordination across multiple functions including engineering, business controlling, supply management, manufacturing development and other interfaces as required Furthermore you support project/program portfolio planning, prioritization and resource allocation You facilitate regular program reviews, support resolution of resource, budget or schedule conflicts as needed Establish and provide standardized reports on program/project health. We dont need superheroes, just super minds: Should have 6+ Years of work experience in developing industrial machinery according to defined R&D processes, working across multiple functions. Professional experience developing program plans, monitoring and control plans in an engineering environment Experienced in managing/coordinating projects remotely in a globally distributed setup Working knowledge of the design and operation of gas turbines and product development practices You have expertise working in MS Office (Project, Excel & PowerPoint), SAP and Team Center to facilitate project execution. Fluent in English and exposure to intercultural experience Experience in all excellence areas of Project Management incl. Lean and Agile modern R&D methods PM certification is preferred Strong soft personal skill i.e. team player, quick learner, ability to adapt quickly & effectively.
Posted 3 hours ago
2.0 - 3.0 years
3 - 6 Lacs
bengaluru
Work from Office
We process, compile, and deliver relevant financial information covering Accounting & Closing, Commercial, Tax and Master Data Services. We deliver maximum value to the business by driving Record-to-Report optimization and digitalization using our entrepreneurial approach. We also support our customers current and future business requirements with the help of our high level of process and automation competency. Youll make a difference by: You will need to perform month end closing activities according to SLA in demanded quality an in accordance with company regulations and guidelines. Participate in compliance program and internal control activities Support data completion in compliance with company rules and regulations of customers Prepare documents needed for auditors Develop thorough professional know how of end-to-end business processes and inter dependencies between them Execute assigned tasks and activities with high efficiency and quality following the company and customer rules, regulations, policies and / or instructions Implementation of new and updated processes Participate in training activities and programs for new procedures, service extensions or improvements Provide dedicated global shared services from the global product catalog within the own area of responsibility effectively based on individual task descriptions Support on transfer projects, integration/carve out projects, IT projects Provide standard accounting services by processing transactions for a specific Accounting Finance Services service line Support and perform other assigned tasks as required Your success is grounded in: Possesses bachelors degree in accountancy or equivalent Minimum 2 - 3 years experience in closing & reporting function Good accounting knowledge and understanding on reconciliations Experience within shared services environment will have an added advantage Proficiency in Microsoft Excel, PowerPoint, VBA Macro, Power BI, and Scripting is an advantage Proficiency in ERP eg SAP FICO Team player with the ability to work independently Proficient in both written and spoken English
Posted 3 hours ago
8.0 - 10.0 years
4 - 8 Lacs
thane
Work from Office
Component Quality Production Supervisor : Responsible for in-house produced component and/or subassemblies through PLM and SCM processes. Review of component/process specications, amendment/changes with focus on product functioning Assessment of changes for identifying risks, suggest changes for improvement. Preparation and implementation of Control plan including inspection method Planning of Instruments, gauges/special gauges based on specications etc. and implementing First sample inspection & ISIR preparation Conduct PFMEA as when required and coordinate for actions Involvement in customer complaint and product improvement topics related to IMC component Handling routine inspection carried out through Blue-collar workforce Process capability study as required during ISIR or event based. Training of Blue-collar, personnel inhouse inspection/ inspection-equipment related topics. Drive analysis of deviations related to yield and failure-costs and support in formulating corrective actions with other functions Maintain documentation & records related to QMS, EHS etc. Calibration of internally/externally calibrated instruments Micro-section preparation and evaluation Programming of auto-inspection machines e.g. CMM, TMM etc. Qualication: B.E. Mechanical/D.M.E. with 8-10 years experience in component production & inspection areas Hands on experience in Inspection/metrology for stamped and moulded components is desired Adequate understanding of QMS 9001:2015, internal auditor training advantage, awareness on EHS essential Knowledge and application of Problem-solving techniques, 8D, Process capability Awareness of switchgear products will be advantage. Knowledge/use of digitalization advantage
Posted 3 hours ago
2.0 - 7.0 years
3 - 7 Lacs
bengaluru
Work from Office
We work with a strongly integrated system and a highly automated purchasing process. Our customers receive state-of-the-art, easy-to-use Purchase-to-Pay (P2P) services. We deliver maximum value to the business by driving P2P optimization and digitalization using our entrepreneurial approach, and we support our customerscurrent and future business requirements with the help of our high level of process and automation competency. Youll make a difference by: GRN creation according to GAAP guidelines and under consideration of legal requirements Invoice processing via SAP, Block and unblock invoices, Reversal reposting, advance & Retention concept. Invoice Clarification knowledge Co-ordinate with Customer and internal team Partnering with customer (as applicable), identify and implement process improvements and best practice initiatives. Your success is grounded in: Education B.com, M.com, MBA 1yr - 2yrs of experience AP Knowledge Proficiency in MS Office packages like Word, Excel, PowerPoint, Access Excellent Verbal and written Communication skills. Proficiency in ERP like SAP.
Posted 3 hours ago
6.0 - 10.0 years
11 - 15 Lacs
gangrar
Work from Office
Safety Management System - Implement & crosscheck SOP's for safety so as to build safe working environment by ensuring adherence to safety norms. - Maintain all electrical equipments and system by continuous implementation of maintenance plan along with safety plan. Cost Management - Prepare annual budget and crosscheck performance against annual repair & maintenance budget of the department in order to implement improvements that facilitate cost reduction. - Assist material department in vendor development through sharing of suggestions related to process, requirements, standards and indigenization of spares in order to save procurement cost. Customer Satisfaction - Carry out the maintenance activities in order to provide uninterrupted supply of power, compressed air, water and steam to ensure smooth operation. - Maintain the equipments/machineries in healthy condition in order to support production activities. - Evaluate & undertake the improvement initiatives to enhance production efficiency and machine efficiency. Departmental MIS - Monitor and facilitate implementation of ISO, TQM standards in daily maintenance practices. Manpower Development - Internal technical training pertaining to job requirement of the section. - Review of performance appraisals of subordinates. Similar Jobs
Posted 3 hours ago
1.0 - 5.0 years
3 - 4 Lacs
hyderabad
Work from Office
Hindi Trainer (Phlebotomist) Location: Hyderabad - Banjara Hills Job Type: Full-time We are looking for an enthusiastic Trainer who can deliver training sessions in fluent Hindi to join our team! In this role, you will be responsible for training our phlebotomists, making sure they are fully prepared to provide excellent home service to our customers. You will be trained on the subject matter to deliver. Key Responsibilities: Conduct Phlebotomist Training in Hindi: Deliver comprehensive training sessions for new and existing phlebotomists, primarily in Hindi. Home Service Procedures: Teach best practices for providing our home collection services. Customer Communication: Train phlebotomists on how to communicate effectively and professionally with customers during calls and at home. Fieldwork Guidance: Instruct phlebotomists located in different cities on daily fieldwork procedures and best practices for sample collection on site. App Usage: Guide phlebotomists on how to efficiently use our phlebotomist app for all daily schedules, completing slots, reporting tat and sample drop off. Assess Performance: Evaluate phlebotomist' understanding and practical skills. Support & Feedback: Provide support and constructive feedback to phlebotomists to ensure high-quality performance. What we are looking for: Fluency in Hindi (Required): Excellent verbal communication skills in Hindi are essential. Training Experience: Previous experience in a training role, preferably in a healthcare or customer service environment. Strong Communication: Ability to explain complex information clearly and patiently. Problem-Solver: Proactive in identifying and resolving training-related challenges. Organized: Good organizational skills to manage training schedules and materials. Familiarity with phlebotomy or diagnostic services is a plus, but not required. If you're passionate about teaching and helping others succeed in a crucial healthcare role, we encourage you to apply!
Posted 3 hours ago
8.0 - 13.0 years
7 - 10 Lacs
thane
Work from Office
Responsibilities Perform routine calibration of flowmeter test equipment (internal use and external customers) Create, maintain, and execute calibration procedures for flowmeter. Maintain calibration and repair schedules and monitor average lead-time. Maintain calibration database for all internal instruments and monitor due dates, perform calibrations, and generate calibration paperwork (certificates and reports). Coordinate all calibration with external calibration vendors for instruments that cannot be calibrated internally. Evaluate calibration vendors based on qualification and expertise and monitor their performance. Participate in audits by external bodies and represent Exterior Laboratories calibration department. Validate calibration methods. Work with technical management and establish goals to expand internal calibration capabilities and establish scope approval for such capabilities under ISO/IEC-17025:2005 Requirements (Special Knowledge, Education, Ability and Skills) 8+years of experience as a Calibration Engineer. Formal training in Metrology, such as the Precision Measurement Equipment Course Detailed experience with quality management systems (ISO-17025, ISO-9001) highly desirable Experience and / or training in equipment calibration in any of the following: Electrical instrumentation / Physical Dimensional / Flowmeter Calibration Strong competency in record keeping / organization, database maintenance, spreadsheets. Ability to maintain excellence and accuracy in a dynamic, fast-paced, multi-disciplinary environment. Ongoing commitment to advance knowledge in the field of instrument calibration methods and providing excellent customer service. Must work well in a team environment and must demonstrate excellent communication skills in the interaction with customers. Must demonstrate attention to detail and conscientiousness related to the quality of work.
Posted 3 hours ago
0.0 - 1.0 years
1 - 4 Lacs
chennai, coimbatore
Work from Office
TNQTech is looking for an operations trainee to join our growing team of people working to redefine content and technology in the scholarly publishing landscape. As an operations trainee, you will interact with customers and ensure that deliverables meet customer expectations. You will work closely with data, and will monitor schedules to ensure on-time deliveries. Responsibilities Work closely with managers to ensure deliverables are as per standards and customer expectations Collate, validate, and present data Manage and interact with customers via emails and calls Schedule, monitor, deliver, and track invoice files as per TAT Maintain and update trackers, and follow-up, monitor, and deliver the days schedule The ideal candidate An undergraduate or postgraduate with a degree in any subject, who possesses good written and oral communication skills Someone who is skilled with MS Office An enthusiastic learner and a proactive individual Someone who is available to work in rotational shifts (night shifts are not assigned to women) Shift schedule 1st shift: 6.15 a.m. 1.45 p.m. 2nd shift: 1.45 p.m. 9.15 p.m. Night shift: 09:15 p.m. 06:00 a.m.
Posted 3 hours ago
6.0 - 8.0 years
0 Lacs
palani, tamil nadu, india
On-site
Business Function As the leading bank in Asia, DBSConsumer Banking Groupis in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you. Job Purpose Drive overall business of the branch by ensuring exceptional customer service, proactive sales environment, seamless back-office operations and overall profitable branch Enhance existing relationships with customers and build new relationships to increase the customer base Ensure compliance with all applicable external and internal regulations and guidelines Requirements Drive implementation of the overall Bank strategy at branch level (asset and liability, marketing, sales, operations) in consultation with the Cluster Head Develop and implement branch specific marketing & communication strategies to build DBS brand and to achieve branch targets Owner of Branch P&L, Cascade the branch scorecard to branch and sales employees to ensure achievement of targets Develop and ensure adherence to the operating budget for the branch in line with the corporate and regional budget Job Duties And Responsibilities Generate sales through assets, liability and other banking products as well as TPP Monitor on a regular basis the actual achievement of sales targets vis-à-vis plans for the branch; take necessary action to minimize deviations, if any Build and manage effective customer relationship with key customers tagged to him/her; enable superior customer service to them; Advise them on making robust investment and financial decisions Reduce customer dormancy and customer attrition Ensure branch target achievement through effective upselling and cross selling Develop the business prospects in the branch vicinity by scouting for avenues to expand overall branch book, both assets & liability portfolio qualitatively & quantitatively Ensure effective execution of marketing campaigns and conversion of customer referrals Drive Business growth through prospective high net worth individuals, along with Relationship managers to maintain positive relationships Address customer queries and grievances escalated by the branch personnel in a timely manner Ensure Lead sharing with respective Business like IBG for Assets etc Manage public relations and liaison with local government authorities / RBI/ other banks for day to day branch operations and reporting Support the internal and external audit team in carrying out the periodic branch audit; Formulate action plans to address the deviations found in audit Provide guidance to branch personnel on effective customer relationship management, sales, customer service and compliance to ensure achievement of individual targets Take overall responsibility for identification of training needs and completion of mandatory certifications for branch personnel Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members Required Experience 6-8 years in handling Branch of a reputed Bank Education / Preferred Qualifications MBA Core Competencies Excellent interpersonal and communication skills Ability to build strong relationships with clients Responsible Ability to meet deadlines Knowledge about internal/external regulations Technical Competencies Good Computer Knowledge Work Relationship Effective communication between self and superior Inter-personal skills & team player Display of RED Attitude (Reliable, Easy to deal with & Dependable) DBS India - Culture & Behaviors DBS Is Committed To Building a Culture Where All Employees Are Valued, Respected And Their Opinions Count. We Take Pride In Providing a Workplace That Fosters Continuous Professional Development, Flexible Working, And Opportunities To Grow Within An Inclusive And Diverse Environment. Expected Value Driven Behaviors Are Ensure Customer Focus by Delighting Customers & Reduce Complaints Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement Maintain the Highest Standards of Honesty and Integrity Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. Primary Location India-Tamil Nadu-Palani Job Relationship Management Schedule Regular Job Type Full-time Job Posting Aug 20, 2025, 10:30:00 AM
Posted 4 hours ago
10.0 years
0 Lacs
chennai, tamil nadu, india
On-site
About Us HMH is a leading provider of drilling solutions, offering a wide range of products and services that are designed to be the safest and most efficient in the industry. Apart from our expertise in land and offshore operations, we are continuously expanding our knowledge within subsea mining, geothermal, onshore and offshore construction, as well as offshore wind industries. With offices in 16 countries across five continents, HMH maintains a strong global presence. HMH is a frontrunner in developing and providing automation and digital solutions for our drilling customers to support their endeavor to improve efficiency and environmental footprint. Equipped with its brilliant team of engineers, HMH is committed to actively exploring opportunities in other industries. For us, this means new opportunities and challenges that we need creativity and great minds to solve in our efforts to innovate our future. Do you want to join our team? At HMH we value our employees. We offer exciting job opportunities that will give you the opportunity to grow in your role and give you the professional development you deserve. In addition to competitive pay and benefits, you will join a casual and inclusive work environment. Our environment is based on respect and having a good day at work, so you can expect to join a knowledgeable, global team who help each other to succeed. Key Responsibilities: Participate & Lead in the design, configuration, and implementation of SAP S/4HANA Treasury modules including: - Cash Management - In-House Cash - Bank Account Management (BAM) - Debt & Investment Management - Risk Management (Hedge Accounting, FX exposure management) - Bank Communication via SAP MultiBank Connectivity (MBC) or BCM Collaborate with global treasury, accounting, and IT stakeholders to define system requirements and translate business needs into SAP solutions. Drive treasury-related process automation, optimization, and compliance initiatives in SAP S/4HANA. Serve as subject matter expert (SME) and hands-on configurator for treasury topics in global S/4HANA rollout and post-go-live support. Integrate SAP Treasury with external financial institutions, SWIFT network, and 3rd-party platforms (e.g., Bloomberg). Conduct testing, training, and documentation for SAP treasury functionalities. Monitor cash positioning, liquidity forecasts, and bank statements within SAP. Support regulatory and audit compliance efforts related to Treasury business processes. Participate in testing cycles (UAT, regression, etc.) for system upgrades and new features. Required Qualifications: 10+ years of SAP experience with minimum 5 years focused on SAP Treasury modules in ECC or S/4HANA. Hands-on experience with at least one end-to-end SAP S/4HANA Treasury implementation. Strong understanding of financial instruments, cash management, payment processing, liquidity planning, and hedge accounting. Excellent problem-solving skills and ability to translate functional requirements into technical solutions. SAP S/4HANA certification in Treasury or Finance. Education: Bachelor’s or Masters degree in Finance, Accounting, Information Systems, or related field. Skills & Abilities: Strong communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders. Proactive, analytical mindset with strong documentation and project leadership skills.
Posted 4 hours ago
1.0 years
0 Lacs
gurugram, haryana, india
On-site
Job Description Prepare month-end & year-end closing journals, ensuring accuracy and compliance with accounting standards Compile comprehensive financial reports for management in accordance with policies & procedures, including profit and loss statements, balance sheets, and cash flow reports Ensure bank sheet reconciliations are completed on a timely and accurate manner, investigating and resolving any discrepancies Check daily bank statements for abnormalities and report any suspicious activities to senior management Prepare and submit quarterly GST returns, ensuring compliance with tax regulations Manage Corporate tax compilation and submission, ensure accurate payment is made, and liaise with tax authorities as needed Attend to Corporate queries and requests, providing timely and accurate responses Supervise respective Finance sections and ensure timely submission of all related reports and compliance to policy & procedures Develop and implement financial controls and procedures to improve efficiency and reduce risks Assist in the preparation of annual budgets and forecasts, working closely with department heads Monitor and analyse financial performance, identifying trends and providing recommendations for improvement Coordinate with external auditors during annual audits and ensure all required documentation is provided Manage relationships with banks, financial institutions, and other external stakeholders Provide training and mentorship to junior finance team members, fostering their professional development Participate in special projects and initiatives as assigned by the Finance Manager or senior leadership Qualifications Diploma in Accounting / Finance Minimum 1 year of experience in a similar capacity Good reading, writing and oral proficiency in English language Well Versed with Sun System Proficient in MS Excel, Word, PowerPoint and relevant accounting systems
Posted 4 hours ago
1.0 years
0 Lacs
gurugram, haryana, india
On-site
Key highlights Position : Business Development Manager Experience: 1-3 years of B2C Team handling experience Industry preference: Edtech and Insurance experience is preferred Languages : English / Hindi About Airblack Airblack is India’s leading skilling platform for microentrepreneurs and creators, impacting over 500,000 learners every month. We have raised over $11 million from marquee investors such as Info Edge Ventures, Elevation Capital, Michael & Susan Dell Foundation, Blume Founders Fund and Better Capital, and leading angels such as Vidit (Meesho), Kunal (CRED), Deepinder (Zomato), Harshit & Shashank (Razorpay) and so on. In five years, Airblack Beauty Club has trained over 35,000 students in 200+ cities as Makeup Artists, helping them start their businesses either as freelancers, studio owners, or earning influencers. Airblack has been recognized by the Beauty & Wellness Sector Skill Council & Skill India as a government-certified beauty skilling partner. Airblack has also been recognized as the ‘Forbes Asia 100 To Watch 2024’ list. Our team comprises ex-entrepreneurs, VCs, and operators from places such as Bain & Co., BCG, Urban Company, Swiggy, top IITs, and universities such as DU and NIFT. Who are we looking for As our Business Development Manager Extraordinaire, you will be at the forefront of revolutionizing the skilling landscape and shaping the future of education. We are looking for someone who has 1-3 years of team-handling experience in Business Development. Prior experience in the Edtech, banking or the Insurance industry is a bonus. What would you be doing? Proactively generate revenue for your team by effectively managing daily pipeline and inputs Monitor and enhance the performance of all team members, implementing necessary interventions when needed Develop strategic initiatives to achieve assigned targets within designated time frames consistently Mentor and support the career progression of individual team members, fostering their professional growth Design and implement a comprehensive training and development strategy to enhance the team's skills continuously Contribute to team expansion by participating in candidate interviews and identifying ideal candidates Actively engage in new strategic initiatives to drive revenue growth for the organization What makes you a suitable candidate? Demonstrate an entrepreneurial mindset, consistently displaying initiative and taking ownership of your objectives Possess a strong drive for self-learning and the ability to upskill in the face of challenges. We highly value the inquisitiveness at Airblack! Exhibit a spontaneous and resourceful approach to problem-solving, particularly in uncertain situations. Your core strengths lie in persuasion and street-smartness Have a minimum of 1 year of experience managing a B2C business development team of 3 to 10 members Display excellent oral and written communication skills, effectively conveying ideas and information. Possess exceptional interpersonal skills, enabling you to build relationships with end customers and collaborate seamlessly with internal stakeholders. Must be Proficient in English and Hindi Location: Gurgaon Why should you join Airblack? Empowering Entrepreneurs: We cultivate a culture of entrepreneurship where individuals are employees and owners of their work Unrestricted Autonomy: When confronted with a challenge, you have the authority to take charge, exhibiting determination and resilience to overcome obstacles and ultimately succeed Drive for Success: Embrace challenges head-on, applying your skills and expertise to accomplish tasks precisely and excellently Thriving Market Opportunity: Join us on an exhilarating journey as we pioneer India's inaugural platform for passion skills, offering a unique and vibrant market to shape and build upon
Posted 4 hours ago
0 years
0 Lacs
gurugram, haryana, india
Remote
Line of Service Tax Industry/Sector Not Applicable Specialism Operations Management Level Associate Job Description & Summary At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions. In quantitative tax solutions and technologies at PwC, you will focus on leveraging data analytics and technology to develop innovative tax solutions. In this field, you will use quantitative methods to optimise tax processes and enhance decision-making for clients. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job description Customer Success – Tax Technology About the Role We are seeking a proactive, detail-oriented, and client-focused Customer Success Specialist to join our team. The role involves working closely with clients to help them understand, adopt, and maximize the value of our Tax Technology Applications. You will be the bridge between our product, tax experts, and customers—ensuring smooth product implementation, providing ongoing training, resolving functional queries, and building strong client relationships.--- Responsibilities Client Onboarding & Product Familiarization · Engage with new clients’ post-sales to ensure smooth onboarding and product setup. · Provide detailed product demonstrations tailored to the client’s compliance and reporting needs. · Assist in initial data setup, configuration, and integration support (in collaboration with the implementation team). Client Training & Enablement · Conduct remote and/or on-site training sessions for client teams on using tax tech applications. · Create user-friendly guides, video tutorials, and knowledge base articles for reference. · Stay up to date on tax technology product updates, functionalities, and compliance features to train clients effectively. Ongoing Client Support · Act as the first point of contact for functional queries and best practice guidance. · Collaborate with technical support teams to escalate and resolve application issues. · Monitor client usage patterns and proactively engage with customers to increase adoption rates. Client Relationship Management · Develop strong, trust-based relationships with client tax teams, finance teams, and other stakeholders. · Conduct regular check-ins (business reviews) to ensure customer satisfaction and identify opportunities for greater value delivery. · Act as a client advocate internally to influence roadmap decisions based on customer feedback. Product & Process Feedback · Capture and relay client feedback to product and engineering teams to drive continuous product enhancements. · Participate in internal product roadmap discussions to represent the client's voice. --- Qualifications & Skills Education & Experience · Bachelor’s degree in commerce, Finance, Accounting, Taxation, Information Systems, or related field. · Preferred: Professional tax/accounting qualification (CA, CMA, etc.) or relevant certifications in indirect/direct taxation (beneficial but not mandatory). Technical Skills · Good understanding of tax processes (GST, Corporate Tax, Withholding Tax, compliance workflows). · Familiarity with tax technology solutions, ERP systems, or BI/reporting tools is an advantage. · Comfortable using CRM systems and ticketing systems. Soft Skills · Strong communication and presentation skills (both verbal and written). · Ability to explain complex tax technology concepts in a simple, client-friendly manner. · Strong analytical and problem-solving skills. · High attention to detail and a proactive approach to issue resolution. · Ability to multitask and manage multiple clients simultaneously. *Mandatory skill sets: Indirect Tax , Direct Tax Preferred Skill Sets Indirect Tax , Direct Tax *Years of experience required: 0 to 3 Yrs *Education Qualification: CA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Chartered Accountant Diploma Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Indirect Tax Optional Skills Accepting Feedback, Active Listening, Communication, Corporate Tax Planning, Data Analytics, Data Visualization, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Optimism, Scenario Planning, Statistical Analysis, Statistical Theory, Tax Compliance, Tax Efficiency, Tax Modeling, Tax Preparation, Tax Research, Teamwork, Well Being Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date
Posted 4 hours ago
0 years
0 Lacs
gurugram, haryana, india
Remote
Line of Service Tax Industry/Sector Not Applicable Specialism Operations Management Level Associate Job Description & Summary At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions. In quantitative tax solutions and technologies at PwC, you will focus on leveraging data analytics and technology to develop innovative tax solutions. In this field, you will use quantitative methods to optimise tax processes and enhance decision-making for clients. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job description Customer Success – Tax Technology About the Role We are seeking a proactive, detail-oriented, and client-focused Customer Success Specialist to join our team. The role involves working closely with clients to help them understand, adopt, and maximize the value of our Tax Technology Applications. You will be the bridge between our product, tax experts, and customers—ensuring smooth product implementation, providing ongoing training, resolving functional queries, and building strong client relationships.--- Responsibilities Client Onboarding & Product Familiarization · Engage with new clients’ post-sales to ensure smooth onboarding and product setup. · Provide detailed product demonstrations tailored to the client’s compliance and reporting needs. · Assist in initial data setup, configuration, and integration support (in collaboration with the implementation team). Client Training & Enablement · Conduct remote and/or on-site training sessions for client teams on using tax tech applications. · Create user-friendly guides, video tutorials, and knowledge base articles for reference. · Stay up to date on tax technology product updates, functionalities, and compliance features to train clients effectively. Ongoing Client Support · Act as the first point of contact for functional queries and best practice guidance. · Collaborate with technical support teams to escalate and resolve application issues. · Monitor client usage patterns and proactively engage with customers to increase adoption rates. Client Relationship Management · Develop strong, trust-based relationships with client tax teams, finance teams, and other stakeholders. · Conduct regular check-ins (business reviews) to ensure customer satisfaction and identify opportunities for greater value delivery. · Act as a client advocate internally to influence roadmap decisions based on customer feedback. Product & Process Feedback · Capture and relay client feedback to product and engineering teams to drive continuous product enhancements. · Participate in internal product roadmap discussions to represent the client's voice. --- Qualifications & Skills Education & Experience · Bachelor’s degree in commerce, Finance, Accounting, Taxation, Information Systems, or related field. · Preferred: Professional tax/accounting qualification (CA, CMA, etc.) or relevant certifications in indirect/direct taxation (beneficial but not mandatory). Technical Skills · Good understanding of tax processes (GST, Corporate Tax, Withholding Tax, compliance workflows). · Familiarity with tax technology solutions, ERP systems, or BI/reporting tools is an advantage. · Comfortable using CRM systems and ticketing systems. Soft Skills · Strong communication and presentation skills (both verbal and written). · Ability to explain complex tax technology concepts in a simple, client-friendly manner. · Strong analytical and problem-solving skills. · High attention to detail and a proactive approach to issue resolution. · Ability to multitask and manage multiple clients simultaneously. *Mandatory skill sets: Indirect Tax , Direct Tax Preferred Skill Sets Indirect Tax , Direct Tax *Years of experience required: 0 to 3 Yrs *Education Qualification: CA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Chartered Accountant Diploma Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Indirect Tax Optional Skills Accepting Feedback, Active Listening, Communication, Corporate Tax Planning, Data Analytics, Data Visualization, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Optimism, Scenario Planning, Statistical Analysis, Statistical Theory, Tax Compliance, Tax Efficiency, Tax Modeling, Tax Preparation, Tax Research, Teamwork, Well Being Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date
Posted 4 hours ago
0 years
0 Lacs
gurugram, haryana, india
Remote
Line of Service Tax Industry/Sector Not Applicable Specialism Operations Management Level Associate Job Description & Summary At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions. In quantitative tax solutions and technologies at PwC, you will focus on leveraging data analytics and technology to develop innovative tax solutions. In this field, you will use quantitative methods to optimise tax processes and enhance decision-making for clients. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job description Customer Success – Tax Technology About the Role We are seeking a proactive, detail-oriented, and client-focused Customer Success Specialist to join our team. The role involves working closely with clients to help them understand, adopt, and maximize the value of our Tax Technology Applications. You will be the bridge between our product, tax experts, and customers—ensuring smooth product implementation, providing ongoing training, resolving functional queries, and building strong client relationships.--- Responsibilities Client Onboarding & Product Familiarization · Engage with new clients’ post-sales to ensure smooth onboarding and product setup. · Provide detailed product demonstrations tailored to the client’s compliance and reporting needs. · Assist in initial data setup, configuration, and integration support (in collaboration with the implementation team). Client Training & Enablement · Conduct remote and/or on-site training sessions for client teams on using tax tech applications. · Create user-friendly guides, video tutorials, and knowledge base articles for reference. · Stay up to date on tax technology product updates, functionalities, and compliance features to train clients effectively. Ongoing Client Support · Act as the first point of contact for functional queries and best practice guidance. · Collaborate with technical support teams to escalate and resolve application issues. · Monitor client usage patterns and proactively engage with customers to increase adoption rates. Client Relationship Management · Develop strong, trust-based relationships with client tax teams, finance teams, and other stakeholders. · Conduct regular check-ins (business reviews) to ensure customer satisfaction and identify opportunities for greater value delivery. · Act as a client advocate internally to influence roadmap decisions based on customer feedback. Product & Process Feedback · Capture and relay client feedback to product and engineering teams to drive continuous product enhancements. · Participate in internal product roadmap discussions to represent the client's voice. --- Qualifications & Skills Education & Experience · Bachelor’s degree in commerce, Finance, Accounting, Taxation, Information Systems, or related field. · Preferred: Professional tax/accounting qualification (CA, CMA, etc.) or relevant certifications in indirect/direct taxation (beneficial but not mandatory). Technical Skills · Good understanding of tax processes (GST, Corporate Tax, Withholding Tax, compliance workflows). · Familiarity with tax technology solutions, ERP systems, or BI/reporting tools is an advantage. · Comfortable using CRM systems and ticketing systems. Soft Skills · Strong communication and presentation skills (both verbal and written). · Ability to explain complex tax technology concepts in a simple, client-friendly manner. · Strong analytical and problem-solving skills. · High attention to detail and a proactive approach to issue resolution. · Ability to multitask and manage multiple clients simultaneously. *Mandatory skill sets: Indirect Tax , Direct Tax Preferred Skill Sets Indirect Tax , Direct Tax *Years of experience required: 0 to 3 Yrs *Education Qualification: CA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Chartered Accountant Diploma Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Indirect Tax Optional Skills Accepting Feedback, Active Listening, Communication, Corporate Tax Planning, Data Analytics, Data Visualization, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Optimism, Scenario Planning, Statistical Analysis, Statistical Theory, Tax Compliance, Tax Efficiency, Tax Modeling, Tax Preparation, Tax Research, Teamwork, Well Being Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date
Posted 4 hours ago
0 years
0 Lacs
greater chennai area
On-site
Overview Strong programming skills in Java Springboot and Microservices Strong knowledge on Python Knowledge one of databases (Oracle, My SQL, PostGress etc) Good Understanding on Telecom OSS/BSS applications. Proven experience as a Full Stack Developer or similar role Good understanding of software development principles and practices such as testing, debugging, and code optimization. Excellent problem-solving and analytical skills Excellent verbal and written communication skills Should be able to Provide technical training and support to internal teams as needed. Should have attained experience and knowledge in solving complex problems. Prior experience in developing high scale and performant systems. Should have strong aptitude to learn new technologies. Should be a good team player. Familiarity with agile methodologies and experience working in agile development teams. Responsibilities Strong programming skills in Java Springboot and Microservices Strong knowledge on Python Knowledge one of databases (Oracle, My SQL, PostGress etc) Good Understanding on Telecom OSS/BSS applications. Proven experience as a Full Stack Developer or similar role Good understanding of software development principles and practices such as testing, debugging, and code optimization. Excellent problem-solving and analytical skills Excellent verbal and written communication skills Should be able to Provide technical training and support to internal teams as needed. Should have attained experience and knowledge in solving complex problems. Prior experience in developing high scale and performant systems. Should have strong aptitude to learn new technologies. Should be a good team player. Familiarity with agile methodologies and experience working in agile development teams. Requirements Strong programming skills in Java Springboot and Microservices Knowledge one of databases (Oracle, My SQL, PostGress etc) Good Understanding on Telecom OSS/BSS applications. Proven experience as a Full Stack Developer or similar role Good understanding of software development principles and practices such as testing, debugging, and code optimization. Excellent problem-solving and analytical skills Excellent verbal and written communication skills Should be able to Provide technical training and support to internal teams as needed. Should have attained experience and knowledge in solving complex problems. Prior experience in developing high scale and performant systems. Should have strong aptitude to learn new technologies. Should be a good team player. Familiarity with agile methodologies and experience working in agile development teams.
Posted 4 hours ago
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