Location: Remote Experience Level: 1–3 years Department: Quality Assurance Reports to: QA Lead / Engineering Manager About the company: It is an AI-powered hospitality technology company delivering intelligent revenue management solutions to the hotel industry. Our mission is to provide data-driven insights through cutting-edge machine learning and intuitive tools that help hotels optimize pricing and boost performance. Role Summary: We are looking for a detail-oriented Junior QA Engineer to join our Quality Assurance team. You will play a vital role in ensuring the quality and reliability of company’s web and data-driven products. This is an excellent opportunity for a QA professional with 1–3 years of hands-on experience in a dynamic, AI-focused environment. Key Responsibilities: Work closely with developers, product managers, and senior QA engineers to understand feature requirements and test scenarios Develop and execute test cases based on requirements and user stories Identify, log, and track bugs using a defect management system Perform regression, functional, integration, and UI testing across web and mobile platforms Validate data quality and consistency in data-driven applications Participate in sprint planning, reviews, and daily stand-ups Support testing efforts during releases and post-production validation Contribute to documentation of QA processes and test plans Required Qualifications: 1–3 years of hands-on experience in software quality assurance Strong understanding of software QA methodologies, tools, and processes Experience writing test cases, test plans, and bug reports Good knowledge of manual testing techniques and basic automation Proficiency in identifying, documenting, and tracking defects Strong analytical and problem-solving skills Effective communication and collaboration abilities Bachelor’s degree in Computer Science, Engineering, or related discipline Preferred Qualifications: Hands-on experience with tools like Jira, TestRail, Postman, Selenium, or similar Working knowledge of SQL for data validation Familiarity with Agile/Scrum methodology Interest in learning or growing expertise in test automation frameworks Tools and Technologies You’ll Use: Test Management: TestRail, Zephyr Bug Tracking: Jira Automation: Selenium, Cypress API Testing: Postman Version Control: Git Collaboration: Slack, Google Workspace, Confluence Show more Show less

**Location**: Umbergoam/Mumbai **Reports to**: Director **Key Responsibilities:** · - Act as the single point of contact with international buyers · - Coordinate product development, sampling, and costing · - Manage T&A calendar and ensure timely approvals and order execution · - Handle buyer communication, tech packs, and PO tracking · - Support price negotiations and new business development **Requirements:** · - 5–8 years’ experience in merchandising (preferably in bags/luggage/textiles/Garments) · Experience with Retailers like Walmart, Target, TJX etc. would be preferred. · - Strong communication and Excel skills · - Familiarity with export documentation, Incoterms, and shipping timelines Salary - Upto 10-15lpa Show more Show less

Roles & Responsibilities: Review of TRF and sample (Applicant, billing to, mandatory information, test requested, sample uniformity and sufficiency etc) and ensure TRF and samples are ready for log-in with proper clarification Ensure all the inward samples are tracked properly and registered timely. Follow up for the hold samples/reports and clear it as soon as possible. (Such as payment hold, additional sample/information or any other matter). Preparation of summary as per the operation/client need (As assigned by reporting manager). Respond to customer query in a timely manner and solve their queries by coordinating with respective team. No customer dissatisfaction due the laps from CS person. Customer must be comfortable in talking to the CS person at any time. Thorough understanding of client program and process. Guide relevant log-in team to ensure accuracy in sample log-in, proforma invoice. Handle customer complaints in coordination with Program Manager, QA, or relevant team. Ensure all the relevant information and knowledge are documented properly through your reporting manager/QA. Tracking daily sample flow (from inward to dispatch) and monitor TAT. Maintain customer list and regular/periodic interaction with customer (at least once in a month for each customer). NPS: At least 8 customers feedback shall be taken per each CS person per month. Any customer’s concern to be addressed constructively and meet their expectations. Teamwork, Integrity, creativity and change. Take new responsibility as per company’s requirement. Take additional responsibility in absence of other team members Requirement: Diploma/Bachelor/mater degree in textile/leather & footwear. Minimum 5 years of experience in testing lab Excellent communication and professional attitude. Possess teamwork and target oriented. Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Education: Secondary(10th Pass) (Preferred) Experience: Customer service: 3 years (Required) Location: Gurugram, Haryana (Preferred) Work Location: In person

Job Profile: Business Development Manager Location : Mohali (On-site) About the Role: We are looking for a strategic and results-driven Business Development Manager to drive revenue growth. This role involves engaging with potential clients, understanding their research needs, presenting our solutions, and closing high-value deals. The ideal candidate will have a strong background in consultative sales within market research, data analytics, or insights-based industries. Key Responsibilities: * Attend and lead client meetings to present our market research solutions and services. * Work closely with junior business development executives who generate leads and set up meetings. * Conduct in-depth discussions with prospective clients to understand their research needs and challenges. * Negotiate and close contracts, ensuring successful deal conversions. * Build and maintain strong relationships with key decision-makers, including marketing heads, brand managers, and strategy teams. * Stay updated on market trends, competitor offerings, and emerging research methodologies. * Collaborate with internal research teams to ensure seamless project execution post-sales. * Prepare sales reports, forecasts, and insights to optimize business development strategies. Qualifications & Requirements: * Bachelor's or master's degree in business, Marketing, Market Research, or a related field. * 3+ years of experience in business development or sales within market research, consulting, or data analytics industries. * Excellent communication, presentation, and negotiation skills. * Proven track record of meeting or exceeding sales targets. * Experience working with CRM software and sales tracking tools. * Ability to manage multiple client accounts. * Willingness to travel to client meetings and industry events. What We Offer: * Competitive salary with performance-based incentives and commissions. * Professional development and career growth opportunities. * A dynamic and collaborative work environment. Preferred: Male professional with a solid background in B2B market research and consulting services If you have a passion for helping businesses, make data-driven decisions and thrive in a fast-paced sales environment, we would love to hear from you! Show more Show less

Job Title: E-commerce Specialist Location: On-site – Delhi Company: KMD Keys World Impex Pvt. Ltd. Website: www.kmdkeys.in App: KMD Keys on Google Play About the Company: KMD Keys is India’s trusted supplier of key cutting machines, key blanks, locksmith tools, and automotive security solutions. With a strong presence in both the B2B and B2C markets, and a growing digital footprint via our website and app, we are seeking an experienced E-commerce Specialist with complete e-commerce knowledge to drive and manage all aspects of our online business. Key Responsibilities: Manage the end-to-end e-commerce operations , including product listings, pricing, inventory, order processing, and customer experience. Oversee and continuously optimize the KMD Keys website and mobile app , ensuring a smooth and engaging customer journey. Implement and manage SEO strategies , on-page optimization , and product meta-data for maximum visibility and ranking. Plan, execute, and monitor digital marketing campaigns , including Google Ads, Facebook/Instagram Ads, and remarketing efforts. Work closely with the development team to enhance website speed, design, responsiveness, and UI/UX experience. Manage product uploads, high-quality content, banners, discount codes, and promotional campaigns. Coordinate with logistics for smooth order dispatch and timely delivery. Set up and optimize payment gateways , order tracking, and refund systems. Use tools like Google Analytics , Google Search Console , and Heatmaps to monitor performance and suggest improvements. Resolve customer queries related to online orders, returns, or product issues. Create regular performance reports on traffic, conversions, revenue, and campaign ROI. Manage B2B and B2C price segmentation, offers, and customer-specific portals if needed. Ensure data integrity, security, and compliance on all platforms. Required Skills & Qualifications: Minimum 2-4 years of experience in managing full-scale e-commerce operations. Complete hands-on knowledge of e-commerce platforms (Shopify, WooCommerce, Magento, or Custom CMS). Strong understanding of product lifecycle management , logistics integration, CRM, and cart management. Expertise in SEO, SEM, Google Ads, Facebook Ads , and other paid media platforms. Proficient in Google Analytics, Google Tag Manager, and Excel reporting . Ability to manage technical coordination with developers/designers. Excellent problem-solving, analytical, and multitasking skills. Bachelor's degree in Marketing, Business, IT, or any related field. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹75,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Fixed shift Supplemental Pay: Overtime pay Ability to commute/relocate: Kohat Enclave, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Experience: E-Commerce: 3 years (Required) Work Location: In person

�� Job Title:- Senior Payroll Specialist Company: We are a pioneering organization bringing spirituality and technology together by offering Virtual Darshan through AR/VR technology. Our mission is to make divine experiences accessible to devotees worldwide by onboarding temples and trust members to our innovative platform. Job Overview: We seek a seasoned Senior Payroll Specialist with 7-8 years of experience to join our team. This role is critical for managing and overseeing our comprehensive payroll processes and HR data systems. Location- Bhopal, Madhya Pradesh, Job Type: Full-time, Permanent Salary:- ₹30,000 – ₹35,000 per month Key Responsibilities:  Manage the entire payroll process, ensuring accurate calculation and timely delivery of payroll data, and ensuring timely salaries, bonuses, and deductions.  Generate and maintain payroll data, ensuring compliance with statutory requirements such as TDS, PF, ESIC, and other laws.  Make payroll with heads like payable days, leave balances, overtime data, bonuses, advance deductions, tax details, etc. to ensure a comprehensive data overview.  Communicate salary details to employees before the disbursement of salaries.  Address and resolve payroll discrepancies, responding promptly to employee inquiries regarding payroll issues.  Maintain accurate and compliant records of payroll, benefits, tax deductions, and other pertinent employee information in line with labor laws.  Prepare and submit all necessary statutory payroll filings to ensure compliance with local laws.  Develop and implement HR policies ensuring compliance with labour laws, tax regulations, and industry standards.  Spearhead the implementation of HR automation projects to improve efficiency in payroll management, attendance tracking, and other HR operational areas. Qualifications:  Strong background in HR management with specific expertise in payroll and compliance.  Excellent organizational skills and attention to detail.  Proven ability to handle confidential information with discretion.  Have a good knowledge of Microsoft Office (Excel,etc) How to Apply: Interested candidates can apply through the following platforms: Send Your CV- 6263786407 Email:- Ayushishukla7642@gmail.com Show more Show less

Position Overview: We are seeking a creative and driven Marketing Executive to join our marketing team at IZI. The ideal candidate will have at least one year of experience in marketing, particularly with a focus on social media engagement and user-generated content (UGC). This role provides an exciting opportunity to contribute to our marketing initiatives and enhance our brand presence. Key Responsibilities: Marketing Support Assist the marketing team in planning and executing integrated marketing strategies and campaigns to achieve business goals. UGC Content Creation Plan and execute UGC (User-Generated Content) shoots independently. This includes scripting, filming, editing, and delivering high-quality video and photo content for digital platforms. Social Media Management Handle end-to-end social media execution – from ideation to scheduling to performance tracking. Engage with followers, respond to comments/messages, and stay updated with the latest platform trends and algorithm changes. Influencer Management Coordinate with influencers for product collaborations, gifting, and paid partnerships. Assist in maintaining influencer relationships and tracking deliverables and campaign performance. Content Creation & Copywriting Write compelling social media copies, captions, taglines, and campaign scripts that align with brand voice and audience preferences. Collaborate with the design team to ensure strong visual storytelling. Content Development Support in storyboarding and conceptualizing marketing content for reels, campaigns, product launches, and seasonal promos. Work closely with graphic designers and video editors. Show more Show less

Department: Sales & Business Development Reports To: Sales head Experience Level: Entry-Level (0–1 year) Education: BBA, BCom, BA, BSc (or equivalent undergraduate degree) About the Role We are looking for a dynamic and detail-oriented Sales Executive to join our team and act as a key link between our external clients and internal departments. You’ll be responsible for managing client inquiries, coordinating with internal teams (engineering, procurement, and finance), and ensuring timely preparation and delivery of quotations. This is a client-facing coordination role ideal for someone with strong English communication skills, a proactive attitude, and a knack for multitasking. Whether you're fresh out of college or have up to a year of experience, this is your chance to be part of a growing team in the engineering and manufacturing industry. Key Responsibilities Inquiry Management: Receive and review incoming client inquiries via email, phone, or CRM systems. Client Communication: Serve as the first point of contact for external clients, clarifying requirements, timelines, and specifications. Internal Coordination: Work closely with internal departments—engineering, production, procurement, and accounts—to gather all required inputs for preparing accurate quotations. Quotation Preparation: Ensure that all quotes are prepared with correct technical and commercial details, pricing, lead times, and terms. Timely Dispatch: Follow up with teams to ensure that quotes are sent to clients within agreed timelines and with high attention to detail. Follow-up & Updates: Maintain consistent follow-up with clients post-quotation for updates, clarifications, and feedback. CRM & Documentation: Update all activities, client communication, and quotation records in the company’s CRM or quotation tracking system. Reporting: Provide regular updates to the Sales Manager on inquiry status, quote pipeline, and client communication. Required Skills & Qualifications Bachelor’s degree in BBA, BCom, BA, or BSc 0 to 1 year of experience in a client servicing, inside sales, or coordination role (preferred but not mandatory) Excellent verbal and written communication skills Strong organizational and coordination ability Attention to detail with a focus on accuracy Comfortable using MS Office tools (Excel, Word, Outlook) Ability to work collaboratively with multiple teams Professional demeanor and a client-first mindset Willingness to learn technical products and processes Why Join Us? Work with a fast-growing, global industrial engineering company Exposure to international clients and a dynamic product range Opportunity to grow into technical sales or key account management roles Supportive team environment and continuous learning Show more Show less

About HeavenGifts HeavenGifts was founded in 2007 and has been a pioneer in China's e-vapor industry, witnessing and driving the industry's rapid development. In 2009, we established heavengifts.com to embark on the international journey of e-vapor products, building a bridge for domestic brands to enter the global market. From 2018 to 2021, we successfully transformed into a global brand owner, launching renowned brands such as ELFBAR and LOST MARY. Our business now covers over 100 markets worldwide, with more than 100,000 retail outlets, serving over 50 million adult users. We are committed to becoming a globally recognized and trusted new generation tobacco brand. Job Responsibilities SEO Execution Support the implementation of on-site, off-site, and technical SEO strategies to drive traffic and improve search engine rankings. Keyword & Competitor Research Conduct in-depth keyword research and analyze competitors to uncover SEO opportunities. Content Optimization Work with our content and product marketing teams to ensure blog articles, landing pages, and product pages are fully optimized for search. Link Building & Outreach Identify backlink opportunities, manage outreach campaigns, and contribute to maintaining a strong backlink profile. Internal Linking Strategy Audit and improve internal linking across key site pages to enhance crawlability and user experience. Performance Tracking Use tools like Google Search Console, Ahrefs, or SEMrush to monitor SEO performance and prepare reports. What We're Looking For Passion for SEO & Digital Marketing A keen interest in how SEO works and how it supports overall business growth. Basic SEO Knowledge Familiarity with concepts like keyword research, on-page optimization, and link building. Experience is a plus, but not required. Attention to Detail You’re analytical, organized, and meticulous with content and data. Collaborative Mindset Comfortable working cross-functionally with writers, designers, and developers. Tool Proficiency (a plus) Exposure to tools like Google Analytics, Search Console, Ahrefs, SEMrush, or Screaming Frog. What You'll Gain by Joining Us Competitive salary and benefits, including health insurance, paid leave, and performance bonuses. The opportunity to work with top talents in a leading global company and make a real impact. Broad career development prospects and learning opportunities, with the company's full support for your professional growth. A positive and proactive corporate culture that encourages innovation and collaboration, providing a great working environment. HeavenGifts is looking forward to your joining and creating a brighter future together. HeavenGifts – Innovation, Sustainability, Responsibility. Show more Show less

Role: Manager – Assistant Manager / Deputy Manager Provider Central Operations Qualification: Graduation/Post-Graduation Minimum Experience: 3-5 years, preferably in Provider management (central operations) in Health insurance or General insurance company Key Responsibilities Area: Performance Tracking & MIS Management Tracking Hospital Empanelment Vs. Targets Tracking Hospital Discount enhancements & packages Tracking Cashless : Reimbursement Ratio Tracking ACS improvement OPD utilization tracking (vendor wise) Data management and analysis Managing Queries & Grievances Publish a Queries & Grievances report every 15 days basis queries received by RMs Obtain a Queries & Grievances report from TPA every month Entering comments received from RMs for empanelment requests received and closing cases in time. Compliance & Governance Ensuring display of updated MCHI Network List on websites MCHI Hospital Locator Management Reconciliation of Network list with the ones getting displayed on TPA websites- monthly SOPs creation and necessary modifications (as per requirements) Annual review of SOPs Show more Show less

About Paytm : Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team :- Lending We are an end-to-end tech enabled credit platform providing seamless credit access to customers. Our capabilities extend from fully digitized customer on boarding, seamless in-app to real times offers for We partner with financial institutions and leverage the insights we gather through our ecosystem design and offer innovative and customized financial products to our consumers and merchants. Personal loans: We offer 24x7x365 small ticket cash out loans, especially targeted towards ‘new to credit’ borrower, fulfilling their instant fund requirements and discretionary spends, About Role : We are looking for a highly driven and analytical Growth Manager to lead user and value growth initiatives for our Personal Loan category, with a key focus on the Bureau userbase. The role involves deep collaboration with central teams, product, and marketing to unlock growth levers, drive funnel conversions, and optimize user lifecycle performance. Roles‌ ‌& ‌Responsibilities : 1. Strategize and drive user acquisition and value growth, with a sharp focus on bureau-based cohorts. 2. Develop and execute innovative growth strategies aligned with business goals to increase PL penetration across digital and offline channels. 3. Collaborate with central and cross-functional teams to improve funnel conversion, optimize journeys, and drive retention initiatives. 4. Identify key user behavior trends and demand triggers to shape personalized offerings and experiences. 5. Design and execute targeted campaigns for acquisition, reactivation, and cross-sell within relevant user cohorts. 6. Continuously analyze performance metrics, campaign ROIs, and KPIs to optimize growth strategies. 7. Own end-to-end campaign execution, tracking, reporting, and insights generation. Superpowers that will help you succeed in this role: 2-3 ‌years‌ ‌of‌ experience‌ ‌in‌ ‌Loans Business or relevant experience in the consumer‌ ‌internet‌ ‌industry‌ ‌in‌ ‌similar‌ ‌roles‌ ‌across‌‌ Growth‌ and Category management. ● Extremely adept at stakeholder management ● MBA‌ ‌from‌ ‌Tier‌ ‌1‌ ‌Business‌ ‌school‌ ‌preferred ● High‌ ‌degree‌ ‌of‌ ‌ownership‌ ‌in‌ ‌taking‌ ‌things‌ ‌to‌ ‌completion‌ ‌ ● Must‌ ‌be‌ ‌data‌ ‌driven‌ ‌with‌ ‌strong‌ ‌problem‌ ‌solving‌ ‌and‌ ‌analytical‌ ‌skills‌ ‌ ● Ability‌ ‌to‌ ‌multitask‌ ‌and‌ ‌work‌ ‌on‌ ‌diverse‌ ‌range‌ ‌of‌ ‌requirements‌ ‌ ● Excellent‌ ‌communication‌ ‌skills‌ ‌with‌ ‌ability‌ ‌to‌ ‌handle‌ ‌complex‌ ‌negotiations‌ Why join us? · A collaborative output driven program that brings cohesiveness across businesses through technology · Improve the average revenue per use by increasing the cross-sell opportunities · A solid 360 feedback from your peer teams on your support of their goals · Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! Show more Show less

Designation: QA Engineer Salary: Up to 13 lakh Location: Pune, Chennai, Hyderabad Job Description:  We are looking for a detail-oriented and proactive Quality Assurance (QA) Engineer to join our growing team. As a QA Engineer, you will be responsible for ensuring the quality, reliability, and performance of our web and mobile applications. You will collaborate closely with developers, product managers, and designers to define and execute test strategies, identify issues, and help deliver exceptional products to our customers. Key Responsibilities ● Develop, document, and execute comprehensive test plans and test cases for web and mobile applications. ● Perform manual and automated testing to ensure product quality and identify bugs, inconsistencies, and usability issues. ● Collaborate with cross-functional teams to clarify requirements, provide feedback, and ensure testability of new features and enhancements. ● Design, implement, and maintain automated test scripts using industry-standard tools (e.g.,Selenium, Cypress, PHPUnit, JMeter). ● Conduct regression, integration, system, and user acceptance testing (UAT). ● Track, document, and report defects using bug tracking tools (e.g., Jira, Azure DevOps). ● Participate in code reviews and contribute to continuous improvement of QA processes and best practices. ● Work closely with developers to troubleshoot issues and verify bug fixes. ● Ensure adherence to quality standards and compliance requirements throughout the development lifecycle. ● Stay up-to-date with emerging QA methodologies, tools, and technologies. Requirements ● Proven experience as a QA Engineer, Software Tester, or similar role. ● Strong knowledge of software QA methodologies, tools, and processes. ● Experience with manual testing and test case management. ● Hands-on experience with automated testing tools (e.g., Selenium, Cypress, PHPUnit, Postman). ● Familiarity with bug tracking and test management tools (e.g., Jira, TestRail, Azure DevOps). ● Understanding of web technologies (HTML, CSS, JavaScript) and RESTful APIs. ● Excellent analytical, problem-solving, and communication skills. ● Attention to detail and a passion for delivering high-quality products. Preferred Qualifications ● Experience testing applications deployed on cloud platforms (Azure) ● Knowledge of performance and load testing tools (e.g., JMeter, LoadRunner). ● Experience with CI/CD pipelines and DevOps practices. ● Familiarity with Agile/Scrum methodologies. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: HRO . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Key Responsibilities: Plan, launch, and manage paid ad campaigns on platforms like Google Ads, Meta Ads (Facebook & Instagram), LinkedIn, and YouTube for multiple clients. Perform in-depth keyword research, competitor analysis, and audience segmentation. Write compelling ad copy and coordinate with the creative team for visuals and landing pages. Monitor and analyze campaign performance daily; make data-backed optimizations to improve CTR, conversions, ROAS, and reduce CPA. Generate performance reports for clients using tools like Google Data Studio, Google Analytics, and in-platform dashboards. Manage monthly ad budgets across multiple client accounts efficiently. A/B test creatives, audience sets, and bidding strategies. Stay on top of the latest updates in ad platforms, algorithms, and digital trends. Requirements: 2-5 years of hands-on experience in running and optimizing PPC campaigns for clients. Strong experience with Google Ads (Search, Display, YouTube), and Meta Ads Manager. Working knowledge of Google Analytics, Tag Manager, and basic conversion tracking setup. Solid understanding of bidding strategies, keyword match types, audience targeting, and campaign structuring. Ability to manage multiple campaigns/accounts simultaneously without losing attention to detail. Show more Show less

indē wild is seeking a dynamic and experienced customer-obsessed and process-driven Customer Experience & Community Care Lead to own and elevate our customer support and engagement across global markets. This role will be responsible for leading our multi-channel support function, manage a high-performing team, and ensure every customer interaction reflects our brand promise. You will be responsible for setting up processes, implementing the right tools, and driving continuous improvements through customer insights and feedback loops. As a key cross-functional collaborator, you will work closely with Operations, Product, and Marketing to create seamless and delightful customer journeys while strengthening loyalty and retention. Responsibilities Customer Support & Community Care Manage and lead our customer support function across Email, WhatsApp, social media DMs, and chat. Set and maintain SLAs to ensure fast, empathetic, and solutions-oriented responses. Resolve escalations across India, the US, UK, and Global D2C channels. Own customer feedback loops to identify trends, flag quality issues, and ensure product experience matches brand promise. Team & Process Management Own and optimize CE platforms (e.g., Freshdesk, Navidium etc) Lead and mentor a small team of CE associates; recruit and train as needed. Create and implement SOPs for tickets, returns, refunds, order issues, etc. Monitor monthly metrics to bring down issue percentages, and provide timely feedback to respective teams to drive changes in processes which can reduce the complaints Collaborate with Operations, Product, and Website to ensure smooth customer journeys across touchpoints. Monitor performance metrics (CSAT, NPS, first response time, resolution time) and report insights regularly. Use & Implementation of AI Tools to Enhance Team Productivity and Keep CE Lean Pilot AI-based solutions (e.g., auto-replies, smart tagging, tone checkers) to increase customer experience (CE) team productivity and reduce manual workload. Test and implement tools like ChatGPT for drafting responses, creating SOPs, summarizing reports, and ensuring brand-consistent tone and language. Leverage AI for ticket analysis — use machine learning to identify negative sentiment trends, extract product feedback keywords (e.g., “oily,” “effective,” “allergic”), and uncover operational bottlenecks quickly. Proficient in CRM tools such as Kapture, Zendesk, Freshdesk etc. Automate internal workflows using AI for FAQ creation, refund/gifting policy drafting, ticket tagging, and weekly dashboard generation. Plan for future automation via 24/7 chatbots or WhatsApp AI assistants to handle Tier 1 queries (e.g., order status, returns, tracking), freeing up human resources for high-touch interactions. Proactive Engagement Collaborate with the marketing and community team to identify opportunities for delight moments (handwritten notes, personalized responses, recovery gifts). Support in building loyalty and retention strategies by tapping into customer insights. Qualifications · Excellent written and verbal communication skills with a strong sense of empathy. · Ability to de-escalate and resolve customer issues with a solution-first mindset. · Strong process creation, documentation, and SOP implementation experience. · Data-driven with the ability to analyze metrics like CSAT, NPS, resolution time, and issue rate to drive improvements. · Ability to manage, motivate, and grow a customer experience team. · Cross-functional collaboration skills to work with Operations, Product, Tech, and Marketing teams. · Proficiency with customer experience and CRM tools (Freshdesk, Navidium, Gorgias, etc.). · Comfort with automating workflows, reporting dashboards, and integrating customer feedback systems. · Strong understanding of community-building principles and customer delight strategies. · Creative mindset to co-create memorable experiences (e.g., recovery gifts, personalized notes). · Highly organized with an eye for detail. · Ownership-driven and comfortable in fast-paced environments. · Strong analytical, reporting, and decision-making abilities. · Culturally aware and sensitive to customer tone across geographies. Show more Show less

Job Overview: We are hiring a skilled and detail-oriented Software Development Engineer in Test (SDET) with strong capabilities in both manual and automation testing. The ideal candidate has hands-on experience with API testing tools like Postman, modern test frameworks, and a strong foundation in SQL. You will be a core part of the Product Reliability team, ensuring the quality and performance of software releases across web, API, and mobile platforms. Key Responsibilities: Develop and execute detailed test plans for web, API, and mobile platforms Perform manual and automated testing across multiple environments and devices Build and maintain test automation scripts using Playwright, Pytest, and Cucumber Conduct API testing using Postman, including setup of preconditions and validation steps Test frontend applications built with React, Next.js, Tailwind CSS, and related technologies Collaborate with development teams to identify bugs and suggest improvements Manage test data and validate outputs using SQL and MongoDB Integrate automated tests into CI/CD pipelines using Jenkins Maintain documentation using tools like Confluence Manage defect reporting and tracking using Jira or Asana Work with cloud platforms (AWS or GCP) to manage and execute cloud-based test scenarios Understand and test custom implementations using OpenAI APIs Required Qualifications: Minimum 2 years of experience in software testing with a balance of manual and automation work Proven hands-on experience with Postman for API testing Experience with automation frameworks (e.g., Playwright, Pytest, Cucumber) Familiarity with frontend stacks including React and Next.js Strong SQL skills and experience working with relational and non-relational databases Proficiency in Git for version control Prior experience in a product-based company is mandatory Must have spent at least 2 years in one organization (no frequent job changes) Available to join within 30 days Prefer candidate working in product based company Preferred Qualifications: Exposure to Appium or mobile testing platforms Experience managing testing across device labs (e.g., BrowserStack, LambdaTest) Familiarity with cloud infrastructure (AWS or GCP) Knowledge of OpenAI API integration Strong communication and organizational skills Show more Show less

About PanScience Innovations: PSI is India’s largest venture studio in AI and Deep Tech, headquartered in New Delhi. We’re committed to building science-backed, tech-enabled ventures that address high-impact, emerging market opportunities. We operate at the intersection of innovation, research, and business execution, launching bold, founder-led companies from the ground up. Key Responsibilities Identify and convert business opportunities across diverse domains by positioning a variety of SaaS products to meet client needs through a consultative sales approach. Understand client challenges and deliver customized product demonstrations, effectively communicating value propositions and managing the sales process through to successful closure. Account Management: Develop and maintain a high-quality sales pipeline through strategic outbound outreach and proactive inbound lead nurturing. Go-To-Market (GTM): Consistently achieve sales targets and KPIs while maintaining detailed and up-to-date records in CRM tools and preparing performance reports. Craft industry-specific sales strategies by adapting communication and positioning for targeted verticals such as edtech, martech, and fintech. Collaborate with cross-functional teams, including product, marketing, and customer success, to provide market feedback and drive continuous improvement in client engagement. Qualifications and Requirements 3+ years of experience in B2B sales, preferably in SaaS, tech, or AI-based products Strong communication and presentation skills, comfortable working with varied stakeholders Ability to adapt quickly and switch context across diverse product offerings Hands-on experience with CRM tools for tracking leads, managing accounts, and reporting Strong networking skills and the ability to tap into existing or new connections Bachelor’s or Master’s degree in Business, Marketing, or related field Why Join PSI A high-impact, on-ground role with direct collaboration across cross-functional teams Exposure to both inbound and outbound sales cycles, enhancing your end-to-end sales experience Opportunity to work in a fast-paced startup environment with multiple AI and Deep Tech products Competitive compensation structure with performance-linked incentives A culture that encourages initiative, experimentation, and continuous learning Be part of a mission-driven team creating innovative, real-world solutions Show more Show less

About The Role We are looking for a detail-oriented App/Website Tester to join our team full-time at our office. You will be responsible for testing our web and mobile applications to ensure they meet high standards of quality, usability, and functionality before deployment. This role is crucial to maintaining user satisfaction and product reliability. Role Responsibilities Perform functional, usability, regression, and performance testing on websites and mobile applications. Identify, document, and report bugs, errors, and usability issues clearly and concisely. Collaborate with developers, designers, and product managers to understand project requirements and testing objectives. Create detailed test plans, test cases, and test scripts. Track bug resolution and verify fixes in a timely manner. Simulate real-world usage conditions and perform manual testing across multiple devices, browsers, and operating systems. Maintain testing documentation and contribute to process improvement for QA best practices. Qualifications Minimum of 2 years of professional experience in software/app/website testing. Solid understanding of QA methodologies, tools, and processes. Experience testing across different browsers, devices, and operating systems. Familiarity with bug tracking tools such as Jira, Bugzilla, or similar. Strong analytical and problem-solving skills. Good understanding of SDLC and Agile development methodologies. Excellent communication skills and ability to work in a collaborative team environment Experience with test automation tools (e.g., Selenium, Appium, TestNG). Basic knowledge of HTML, CSS, and JavaScript. Experience with mobile app testing (iOS and Android). Skills: testing,mobile,app,usability,browsers,devices,mobile applications,operating systems,bugs,web testing,app testing Show more Show less

Overview Job Overview: CE handles single/multiple distributors ranging over different scale of business. They are the representation of PepsiCo in market who is responsible for planning, deploying and executing joint business plans and driving sustainable sales capability.The CE will help distributor expand their business by coaching and working with the DB and/or the team of sales representatives. They will be instrumental in resolving market challenges and ensuring incremental business. Responsibilities Responsibilities: Market Delivering Secondary monthly targets and Gross Revenue growth Planning routes efficiently to increase productivity Increase Net Distribution by increasing number of outlet served Increases Weighted Distribution by increasing SKU count in existing outlets Ensuring stock availability and Rack Execution as per planogram Relationship building in the market to maximize customer satisfaction Training & Communication One-on-One training of PSRs to develop business understanding & sales capability Monthly target setting for each salesperson Works with salesperson in market to coach them on market execution Monitors salesperson performance using regular sales reports Communicates incentives and motivates salesperson to achieve targets Distributor Distributor/Hub/Spokes appointment and retirement for territories Managing DB health (ROI) by ensuring adherence to Joint Business plan Jointly responsible for recruitment and retention of sales representatives Minimizing expiry/stales by ensuring FIFO and stacking norms of products Tracking correct and timely delivery of orders in the market Ensuring food compliance of every distributor Facilitating development of distributor on PepsiCo sales competencies Qualifications Qualifications: Knowledge FMCG Sales and Distribution Model Computer - Excel, Word, Outlook Local language (good to have) and Basic English Data proficiency - ROI Model Show more Show less

🚨 Hiring Now: Team Leader – Recoveries (Call Centre) 🚨 📍 Location: Sector 45, Gurgaon 💰 Salary: ₹25,000 – ₹35,000/month + Incentives 📞 Experience in Call Centre Preferred We are looking for an experienced Team Leader - Recoveries to join our dynamic Call Centre team in Gurgaon (Sector 45) . The ideal candidate will lead a team of 8–12 debt recovery agents , driving performance and achieving monthly collection targets. ✅ Key Responsibilities: Lead, guide, and motivate a team of 8-12 recovery agents Monitor calls and ensure recovery targets are met Provide training, feedback, and performance improvement plans Handle escalations and report daily progress to senior management Ensure compliance with company recovery processes and client guidelines 🎯 Requirements: Minimum 1 year of experience as a Team Leader in a call centre (Debt Recovery/Collections preferred) Strong communication and team management skills Should be comfortable working in Gurgaon or residing in Delhi NCR/Gurgaon nearby Good knowledge of recovery techniques and call tracking 📍 Office Location: A.S Tower (Adjacent Building), 3rd Floor, Sector 45, Gurgaon – 122003 Nearest Metro: Huda City Centre / Sector 44 📤 Interested? Share your resume at Yashkharbanda@acuerdoindia.com or WhatsApp - 8287081023 DM us directly. 🕐 Immediate joiners preferred! #TeamLeader #RecoveryJobs #GurgaonJobs #CallCentreHiring #DebtRecovery #CollectionsJobs #DelhiNCRJobs Show more Show less

We're hiring an Internal Communication Specialist for our Gurgaon office. If you're passionate about engaging content, internal campaigns, and enhancing employee experience through effective communication, this could be the perfect role for you. Apply now! Key Responsibilities Overview: 1. Internal Communication Strategy & Execution Design and implement communication strategies aligned with business goals and culture. Maintain and execute an internal communication calendar for ongoing initiatives. Create engaging content: newsletters, memos, videos, blog posts, and announcements. Adapt complex business messages into accessible formats (text, video, infographics). Ensure brand consistency in all internal content and communication assets. 2. Platform Management Oversee and optimize internal communication tools: Intranet, SharePoint, MS Teams, emails, digital wallpapers, etc. 3. Stakeholder Collaboration Work with senior leadership and cross-functional teams to support change management and business updates. Collaborate with the People Experience team to drive culture, employer branding, L&D, and recognition initiatives. 4. Measurement & Insights Analyze the effectiveness of internal communications via surveys, polls, and JOSH analysis. Provide quarterly reports with strategic improvement recommendations. 5. Event Communication & Experience Design Support employee events, town halls, webinars, and celebration comms. Manage branded merchandise, gifts, and internal swag aligned with employee experience goals. Academic and Experience Education : Bachelor’s/Master’s in Communications, Journalism, PR, Marketing, or related. Experience : 4-5 years in internal/corporate communications, ideally in the IT or tech industry. Skills required: Tools : Internal comms tools: MS Teams, Viva Engage, SharePoint, WhatsApp, email platforms. Design tools: Canva, Microsoft Office; Adobe Creative Suite is a plus. Content Skills : Strong writing, editing, and storytelling abilities. Soft Skills : Project management under tight timelines. Strong interpersonal and cross-functional collaboration. Proactive, detail-oriented, and creative thinker. Nice-to-Have Skills: Basic video editing or graphic design experience. Familiarity with internal survey tools for engagement tracking. Show more Show less

Pre-Sales Executive Job Summary: Responsible for engaging with prospective clients, presenting project details, and converting leads into sales. Includes client communication, site visits, and follow-ups. Key Responsibilities: Engage and convert leads via calls, emails, and meetings Present detailed project and service information Convince clients to visit sites and address their queries Conduct timely follow-ups and maintain CRM records Use MS Office tools for tracking, reporting, and presentations Requirements: Bachelor’s degree in Business, Marketing, or related field (preferred) 1–3 years experience in pre-sales, sales coordination, or customer service (real estate is a plus) Strong communication, negotiation, and interpersonal skills Proficiency in MS Office and CRM tools Organized, detail-oriented, and team-friendly Preferred: Experience in lead generation and CRM tools Knowledge of the real estate industry Job Type: Full-time Schedule: Day shift Work Location: In person *Speak with the employer* +91 8087041810 Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. ͏ Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines ͏ Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses ͏ Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. ͏ Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: HRO . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Department: Credit Analytics and Innovation model governance team Reports to: Head of Model Validation --- Role Overview: We are seeking an experienced and motivated Senior Analyst – Model Validation at the AVP level to join our Model Risk team. This role offers a unique opportunity to lead and shape the automation and proactive monitoring framework for models across the bank. The ideal candidate will have a deep understanding of model development, strong technical expertise in Python and PySpark, and experience interacting with cross-functional teams including credit risk, data science, model governance, and senior management. --- Key Responsibilities: Lead the automation of model monitoring pipelines, ensuring timely and robust performance tracking across all key models used within the bank. Develop and maintain monitoring tools to proactively identify stress signals or model performance degradation, enabling timely model reviews or rebuilds. Collaborate closely with the enterprise-level model validation unit to ensure full compliance with model governance policies and regulatory expectations. Act as the primary point of contact for the internal credit risk team, model owners, and data science teams for all matters related to monitoring, data submission, and model lifecycle governance. Prepare and deliver clear, insightful presentations to senior management committees on model performance, validation findings, and governance metrics. Participate in or lead discussions with risk management stakeholders and contribute to key decision-making forums. Support model validation reviews by providing insights into model usage, design assumptions, and business impact. Drive process improvements and contribute to the adoption of advanced analytics and automation tools within model governance and monitoring. --- Required Skills and Experience: 5–8 years of experience in model development, validation, or risk analytics in the financial services industry. Strong knowledge of model development lifecycle (ML models, credit, collection and fraud models ). Hands-on expertise in Python and PySpark is essential; experience in model deployment frameworks is a plus. Proven track record of automating analytics or monitoring pipelines using modern data tools and platforms. Familiarity with model governance frameworks, regulatory requirements and documentation best practices. Exceptional communication skills with the ability to interact confidently with senior stakeholders and present complex findings clearly. Strong interpersonal and negotiation skills for managing multiple stakeholders across credit risk, data science, validation, and governance teams. Demonstrated ability to manage priorities in a fast-paced, multi-stakeholder environment. --- Preferred Qualifications: Master’s degree in Quantitative Finance, Statistics, Computer Science, Economics, or related fields. Prior experience in a model risk, model validation, or enterprise risk function in a banking or financial services environment. Exposure to cloud environments (e.g., AWS, Azure) and modern model monitoring platforms is a plus. --- Why Join Us: Be at the forefront of model risk transformation and governance innovation. Work in a highly collaborative environment with visibility across senior management. Contribute to meaningful risk decisions that shape the bank’s strategic direction. Show more Show less

We are looking for a freelancer or digital marketing agency to manage and scale our Google Ads campaigns . 🔹 Key Responsibilities Set up, manage, and optimize Google Ads campaigns focused on lead generation Create and manage ad groups, keywords, extensions, and A/B tests Monitor daily performance and maintain CPL (Cost per Lead) goals Track conversions and prepare weekly ROI reports Suggest improvements for landing pages and targeting ✅ Requirements Proven experience in managing Google Ads campaigns (preferably for lead generation) Familiarity with Google Ads, Analytics, and conversion tracking tools Ability to work independently and deliver results Strong understanding of keyword research and local targeting Past experience in IT or service-based lead gen preferred Send your details to: ✉️ Email: sandeepskdpl@gmail.com Show more Show less