962 Tni Jobs - Page 28

Job Description Process Trainer - Insurance Location Mumbai (West Malad) - Malayalam 6 Days Working Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist...

Job Title: Asst. Manager - Learning and Development/Specialist Reports to: Head of HR/Training Director Department: Human Resources/Learning and Development Location: Marathahalli Job Summary: The Learning and Development Specialist will design, develop, and deliver training programs to enhance employee skills and knowledge. The ideal candidate will have experience in instructional design, training delivery, and talent development. Key Responsibilities: 1. Training Needs Analysis: - Identify training needs and gaps through analysis and feedback. - Develop training plans to address these needs. 2. Program Design and Development: - Design and develop training programs, including content creati...

Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER WFO Lucknow only not forDelhi/NCR neither Kolkata.Apply those who can relocate in Lucknow Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Lucknow only not for Delhi/NCR neither Kolkata.Apply those who can relocate in Lucknow Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

Leading BPO in Kolkata and Bangalore Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 6LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/acceler...

Must have Min 1+yrs exp as Process Trainer from International Voice Process BPO. Process Trainer on papers from International Voice process. Must know TNA TNI Training Metrics US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

Key Responsibilities : Training Delivery : Facilitate training sessions for new hires and ongoing training for existing employees, focusing on processes, systems, and best practices. Process Documentation : Develop, update, and maintain comprehensive training materials, process manuals, and presentations to ensure clarity and accuracy. Needs Assessment : Collaborate with team leads, managers, and department heads to identify training needs and ensure programs are aligned with organizational goals. Assessment & Feedback : Evaluate employee performance through assessments, quizzes, and practical exercises to ensure they meet proficiency standards. On-the-job Training : Provide hands-on trainin...

Apply Now. Job Title. Manager II Training. Job Description. Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.. Role And Key Responsibilities. Responsible for managing the training function End to End for multiple LOBs / Sites / Locations within the process. Plan, observe and ensure Trainer Development using effective methods such as classroom training, observations, demonstrations, on-the-job training, meetings, mentoring and workshops. Aligning T...

Trainer/Process Trainer BPO for Mutual Funds process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER MUST NISM Certified If you have Mutual Funds exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

Role & responsibilities Training Program Development & Delivery: Develop and Implement Training Programs: Design comprehensive training modules that cover product knowledge, Trade & selling techniques, and customer service strategies Train In-Store Staff: Lead regular training sessions for in-store staff to ensure they have the necessary expertise to educate customers about the history, value, and features of products. Train agents: Provide training for customer service representatives who interact with customers over the phone, emails & chat, ensuring they are equipped to communicate effectively about product details, value propositions, and after-sales services. Ongoing Training: Regularly...

Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/...

Total 8 years previous experience in Training function and Minimum 1 year as an AM Training or related position Should have good communication skills in English Should have managed a group of Trainers To motivate, develop and mentor team members in a dynamically changing environment Managed group of Process Trainers and Nesting Trainers Ability to plan training & refresher session based on impacted KPIs Ability to quickly channelize the existing resources, if need be, into any of the internal segments, basis the surge in the volume Must be able to coach & mentor the team on a regular basis Must be ready to pick up & drive towards the smooth closure of escalated engagements Able to design and...

Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER WFO Bhubaneswar only not for Jamshedpur neither Kolkata.Apply those who can relocate in Bhubaneswar Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Bhubaneswar only not for Jamshedpur neither Kolkata.Apply those who can relocate in Bhubaneswar Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

Greetings we are looking for Process Trainer- International Customer Care in Pune, *Kindly note this a work from office role with following job location available, cabs are provided by the company Profile - Process Trainer - International Customer Care(Voice) Job location - Pune Qualification *Overall 4+ years of experience *1 year + Process Training Experience Salary - Upto 8Lpa Working days -5 (Rotational Shifts) To get your Telephonic interviews Scheduled Kindly call/ Whatsaap :"Process Trainer" call or wats app for details. * Honey 8871997083 * Khushi 7869457739 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards, Prajit Grover H.R Team KVC CONSULTANTS LTD...

Managing NHT batches till their OJT completion • Conducting TNIs, Refreshers, PKTs and driving learning completion • Self-login and processing customer interactions • Conduct quality audits and provide feedback to advisors • Maintain process update Required Candidate profile shifts: Rotational Day Shifts Workdays: 6 days Education: Minimum HSC/ Graduate Exp: Minimum 1 year as a Trainer Conducting TNIs, Refreshers, PKTs and any querry:rdubey@peshr.com/9893743892

So, what is it were looking for? Well, since this is a Learning Experience Leader post, wed need someone who already has the experience to even call themselves one. So if you have at least 1-2 years of working experience in the related field (training or teaching experience in customer service) along with minimum qualification as a college or vocational school graduate, then you’re qualified! Are you someone who is proficient in the use of Microsoft and Google applications? Can you communicate yourself well both orally and in written? Do you have presentation and class facilitation skills? If yes, then you’re what we need! We need out of the box thinkers and we need someone who is creative e...

What does a Learning Experience Leader (Process Trainer) really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a Learning Experience Leader (Process Trainer), you will: Set the standards and expectations through your conduct, work ethic, integrity, and character; Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general prepa...

Role & responsibilities askUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world's most innovative companies. Listed as one of Glassdoor's - 100 Best Places to Work-, USA Today's - Best Company Cultures- and - Best Companies for Women- by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do. So Here's an opportunity for you to be a part of Us - TaskUs! Roles and Responsibilities Training employees on proper procedures for handling live customer calls. Performing regular TNA's to bridge gaps. Conducting regular refreshers...

Hello Everyone! Greetings from TaskUs! At TaskUs, we embrace inclusivity and create an environment where your career thrives and your voice truly matters. We have an exciting opportunity for you to be hashtag#RidiculouslyGood and make a real impact in our hashtag#PeopleFirstCulture! Role: Process Trainer Location: Airoili, Navi Mumbai Industry: BPO Experience: 1+ years in an International BPO (Graduation is mandatory) Shifts: Rotational shifts & week-offs (Work from office) Salary up to 6.5 lpa . Know someone perfect for this role? Tag them in the comments and let them know! Interested candidates can share their resumes at Mayuri.bakshi@taskus.com

Hiring for Trainer for Collection process. Should have at least 2 yrs experience as trainer in BPO-(Domestic BPO)Should know English & Malayalam Collaborate with managers to identify and assess company training needs Utilize data analytics to pinpoint areas requiring improvement and development. Design and implement an effective training curriculum that meets organizational needs. Develop training materials, including module summaries, Train and guide new employees to ensure a smooth onboarding process. Develop monitoring systems to ensure all employees are performing their job responsibilities as per training. Contact HR:- 9449900627yamanurappa.kuri@telepeformancedibs.com

Key Responsibilities: Conduct onboarding and refresher sales training programs for BPO sales agents. Design and update training content, manuals, and assessments tailored to sales campaigns. Coach and mentor sales agents to improve performance and conversion rates. Monitor call quality and provide constructive feedback to enhance sales techniques. Collaborate with sales and operations managers to identify training needs and performance gaps. Evaluate training effectiveness through assessments, KPIs, and feedback loops. Maintain training reports, track performance, and recommend improvements. Stay updated on industry trends, products, services, and customer expectations. Organize role plays, ...

So what does a Site Senior Learning Experience Manager really do? Think of yourself as someone responsible for the day-to-day training programs and initiatives across all sites, so not just anyone is qualified for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Now we need your full concentration because its time to imagine what it’s like being a Senior Learning Experience Manager. Imagine yourself going to work with one thing on your mind: that you will select, train, and provide work guidance for Training Managers and Supervisors. As you tackle your new tasks for the day, you know that it will l...

Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407

Hiring for QA Collection process. Responsibilities: To audit each type of transactions for the given process as per the process/customers guidelines Understand the process and use of knowledge improvement aids to engage as an subject matter expert Reports quality scores for each process on daily /weekly and monthly basis Participate actively in improvement initiative driven by quality functions Manage QA work in line with BEST Quality Framework Participate in calibration process with fellow QAs under leadership of QL, client on regular appropriate intervals. Conduct analysis for errors and provide process insights on improvements Competencies: Delivers Customer Service Solves Problems Sound ...

Process Trainer Exp- 3+ Years (2+ Yrs as Process Trainer) Loc- Gurgaon Pkg- 6.5 LPA NP- Immediate Only Nancy 8586914964 Nancy.imaginators7@gmail.com