962 Tni Jobs - Page 29

attached Qualifications Graduate Job Location

Key Responsibilities: New business Transition/Knowledge Acquisition , Transfer and Training BAU . Work with the Training leads (Group Manager / Sr Group Manager) to ensure smooth running of training Operations Attends meetings WBR /MBR within the program or with another department whenever necessary Meet & Greet with New Hire Batches EWS New Hire programs Manage internal stake holders Manage multiple teams and by providing by driving KPI Manage training metrics and impact to business metric TNI/ TNA process and make recommendations for process improvements Liaise with stakeholders to identify process improvement projects and launch it end to end with collaboration Create value for the team b...

Roles and Responsibilities Design and deliver training programs for content moderators, focusing on trust and safety guidelines. Develop process training materials, including instructional design, storyboarding, and scriptwriting. Conduct new hire training sessions to ensure understanding of content review processes. Collaborate with cross-functional teams to identify areas for improvement in content moderation processes. Provide ongoing support through coaching, feedback, and performance evaluation. Desired Candidate Profile 4-6 years of experience in content moderation or a related field (e.g., Trust & Safety). Strong knowledge of Trust & Safety policies and procedures. Excellent communica...

Roles and Responsibilities Monitor the voice (Inbound & Outbound) & non voice (Chat and Email) responses to access the associates demeanour, technical accuracy, customer services performance & procedures. Identify and remedy defects within the production process. Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved. Compile and analyse statistical data. Participating in design of call monitoring formats and quality standards. Performing call monitoring, identifying errors and best practices on the call. Documenting call behaviours and giving appropriate feedback to the customer service agents. Applying 80:20 rules while...

We are looking for a highly motivated and experienced Trainer to join our Learning & Development Division . The ideal candidate will possess a solid background in designing, delivering, and evaluating high-impact training programs, with a specific focus on US Recruitment . This role is critical in upskilling our recruitment teams by providing them with the latest tools, techniques, and industry best practices needed to thrive in the competitive US staffing market. The Trainer will primarily be responsible for conducting sessions related to the full recruitment lifecycle , with a strong emphasis on practical application and performance improvement . Required Skills & Qualifications Bachelors ...

Managing NHT batches till their OJT completion • Conducting TNIs, Refreshers, PKTs and driving learning completion • Self-login and processing customer interactions • Conduct quality audits and provide feedback to advisors • Maintain process update Required Candidate profile Job Location: Mumbai, Bhayandar Shifts: Rotational Day Shifts Workdays: 6 days Education: Minimum HSC/ Graduate Experience: Minimum 1 year as a Trainer Conducting TNIs, Refreshers, PKTs and

Roles and Responsibilities Design and deliver training programs for process training, OJT (On-the-Job Training), TTI (Training Need Identification), TNA (Training Needs Analysis), and product training. Develop and maintain effective learning materials, including manuals, guides, and online resources. Conduct needs assessments to identify skill gaps and develop targeted training solutions. Collaborate with subject matter experts to create engaging and interactive training content. Evaluate the effectiveness of training programs through feedback mechanisms. Desired Candidate Profile Overall 3 years of experience 1 Year in process training. Excellent communication, presentation, and interperson...

Job Role: We are looking for a dynamic HR professional, who has expertise in designing & delivering leadership training programs & individual development programs. Essential Duties and Responsibilities: 1. Conduct new & first time manager leadership programs in online & classroom mode. 2. Conduct capsule leadership programs for existing leaders in online & classroom mode. 3. Design & develop email nuggets & self learning courses for existing leaders. 4. Design & develop training content as per the requirement. 5. Conduct thorough training need identifications through online forms & focused group discussions. 6. Ensure effectiveness of the programs. Required Skill Requirements: 1. Overall 7-1...

Min 3yr exp as Soft Skills Trainer/ Trainer /Communication Trainer BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply Call /Whatsapp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

Soft Skills Trainer Location: Pune Graduate Total 5 years exp in BPO and Min 2 years as Soft Skill Trainer- On Paper Salary: Up to 6.5 LPA 6 Days working Rotational Day Shift Excellent Communication Skills Contact @9988352892 HR Sonali Required Candidate profile Conduct engaging Soft Skill Training sessions Perform TNI and TNA to design effective learning paths Create and deliver structured Training Modules Monitor and improve Throughput.

A leading provider of Business Process Management (BPM) and IT solutions Should be well versed with MS Office (Word, Excel, PowerPoint and Outlook) Job Location: Mumbai, Bhayandar Shifts: Rotational Day Shifts Workdays: 6 days Required Candidate profile RAG analysis Conducting TNIs, Refreshers, PKTs and driving learning completion Minimum 1 year as a Trainer. Any queries/yash@peshrgmail.com/7387026701

Looking for 4+ years of experience in International Voice process(Customer Service) Must have Trainer exp on papers Location- Bangalore WFO| Rotational Shifts Any Graduate CTC- 9 LPA(62K in hand) Immediate joiners only Contact- 8529474615 Radhika

Greetings from Homebazaar.com We are proud to get Certified as Great Place to Work '2024 Who are we? Home Bazaar Services Pvt Ltd is India's leading Property Advisor with an immense history of successful client satisfaction. With 12+ years of expertise, we analyze and cater to the client's requirements and have assisted thoroughly in their property buying journey. With the support of 350+ Property experts, we have been awarded Mumbai's best-winning property service company for the Quarter 2023 -24. With these achievements under our wings, we also have expanded to new horizons, we are currently operational in 9+ metro cities across India. What is our requirement? Role: Senior Process Trainer ...

Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp ONLY IF HAVING BANKING PROCESS EXP Sri 8851792136 Neha 8287267407 Required Candidate profile WFO GURGAON-NO JOBS IN NOIDA- APPLY IF CAN RELOCATE

Hiring a Sales Trainer/Process Trainer who is giving the taining on outbound sales TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp ONLY IF HAVING BANKING PROCESS EXP Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Bangalore Must Know-English and Hindi

Implement Kaizen,5S&TPM Implement Skill Matrix for workforce competency mapping Identify training needs,develop Training Calendar Plan & coordinate training programs,alignment with organizational goals Utilize MS Word, Excel,PowerPoint,LMS,MIS Required Candidate profile BE/B.Tech Engineer with experience in L&D from core manufacturing industries like steel,cement,power,automobile Age-35-42 years Base Location-Lucknow

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : Bachelor Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using excepti...

Experience Minimum 13-15 years of experience as trainer in S2C processes. Certification in training can be an additional advantage Good knowledge in MS-Office (excel etc.) Good Communication and analytical skills Skills and Experience Required Excellent understanding on Supply chain management, having SCM Specialization (GCSCMP CERTIFICATION Oor CSCP) and APICS/CPIM CERTIFICATION, SCOR FRAMEWORK CERTIFIED will be advantage Create training material and define assessment criteria and success criteria for developing SCM academy Experienced in training batches on SCM basic and Advanced level with simulation game mode teaching Able to articulate and connect SCM best practices across all industry ...

We are actively hiring for a Process Trainer!!! Location- Goregaon. Mumbai Shift - Rotational Shifts (including night shifts - 5 days working with 2 rotational weekoffs) Roles and Responsibilities Design and deliver training programs for international voice process teams, focusing on soft skills, accent reduction, customer service, sales, and product knowledge. Develop and maintain relationships with clients to understand their requirements and preferences for training delivery. Collaborate with subject matter experts to create engaging and effective learning materials. Monitor the effectiveness of trained employees through evaluation metrics such as quality scores, call audits, and feedback...

Job Description Job Title/Role - Beat Trainer DTH Job Position- Assistant Manager Employment Type- Permanent Job (Full Time) Education- Graduate (Preferable BE. B. Tech) Experience - 1-2 + years Company Profile - www.upgrad.com The incumbent will be responsible for Beat Training for the respective areas. Ideal Candidate Profile (Essential Attributes) 1-2+ years of work experience in Training Graduate / minimum 2 years Diploma after 12th pass. Prior DTH training experience (Preferable) Sales/Retail/DTH training (telecom) experience required Need to open for Travel in local area (Customer Premise & Modern Trade Stores) Need to open for outstation travel Need to have Classroom/Online/Field Trai...

Role & responsibilities Conduct Training Needs Analysis (TNA) to identify skill gaps and develop suitable training programs. Design, develop, and deliver training programs, including onboarding, leadership development, technical skills, and soft skills training. Coordinate with internal stakeholders and external training vendors to facilitate learning sessions. Organize and manage Learning & Development (L&D) initiatives, including workshops, e-learning, and certification programs. Evaluate training effectiveness through feedback, assessments, and performance improvements. Maintain training records and generate reports on training activities and outcomes. Support the development of career de...

Evaluate training needs and participate in the delivery of training materials for the company including Manufacturing, Quality, and Support groups ensuring compliance with the training policy and all training procedures Administer the LMS and coordinate training activities, including scheduling sessions, updating training records, generating reports, etc. Maintain a compliant training record keeping (data entry and hard-copy files) system & assist in developing curricula of on-the-job training requirements including appropriate documentation, qualifying trainers, and assuring approved training content and working with area supervision, manages assignments within the Learning Management Syste...

We are hiring for Banking Process Trainer. Need Excellent Communication Skills 1 year on Paper banking process trainer experience with US, UK, BFSI, CARD, DISPUTE Management. TNI, TNA, OJT, Throughput skills Presentation Skills and Effective Communication skills Open to work in rotational shift 5 days working / 2 rotational off Job location: Goregaon Interested candidate can share Ur cv @shamina.sayyed@teleperformancedibs.com

Person will be responsible for conducting new hire training & refresher Audit calls and share feedback to improve performance Preparing and updating training reports Conduct TNI and TNA analysis if interested call 9235457455 Deepti