The European Union (EU) is an economic and political partnership between 27 European countries. It plays an important role in international affairs through diplomacy, trade, development aid and working with global organizations. Abroad, the EU is represented through more than 140 diplomatic representations, known also as EU Delegations, which have a similar function to those of an embassy.The EU Delegation to the
Kyrgyz Republic, Bishkek
works in close coordination with the Embassies and Consulates of the 27 EU Member States. We are a fully-fledged diplomatic mission and represent the European Union in dealings with the Kyrgyz government in areas that are part of the EU’s remit.The post of Office support agent - Receptionist (Local Agent Group 4) in the Delegation’s Administration Section. The team consists of 7 people and there are occasional atypical working hours. Under this post, the recruited person will be attributed functions depending on the needs of the Delegation, and on the changes of these needs. The successful candidate
will serve under the supervision and responsibility
of the Head of Administration Section, providing support, expertise and assistance in the Reception.
Following Main Tasks And Duties Are Currently Required
- RECEPTIONIST: Perform functions of Receptionist (welcome and assist guests, provide information); Supervise the external staff when serving drinks for visitors in the Delegation; Perform functions of telephone operator (answer all incoming calls, filter and transfer calls as appropriate and provide information);
- DOCUMENT MANAGEMENT: Registration and filing of correspondence and documents in ARES (including registration of invoices and incoming tender bids); Attribution of incoming mail and documents to responsible staff and ensuring the appropriate follow-up (follow-up on deadlines, help drafting the replies); Transmit and register the outgoing correspondence using archiving software and paper archiving;
- Photocopying, scanning, archiving, filing, storing, reproducing, translating, circulating and/or retrieving of documents. Taking, transcribing and preparing notes, routine correspondence, presentations and other documents related to Section's activity.
- OFFICE MANAGEMENT AND COORDINATION: Organise meetings and manage logistical and organizational tasks (including hotel reservations and flight booking); Checking and sending invitations and agenda and follow-up on requests for information; Provide office support in Administration section by responding to general inquiries, managing correspondence and calendar (setting-up meetings, including Section meetings);
- PROTOCOL: Support in protocol matters (visa, clearance documents, registration of cars, removal, etc.); Contacts with protocol department of the host country; draft Verbal notes as required;
- LOGISTICS: Order and stock the office supply and stationary; Contact relevant companies for maintenance or repair of office equipment; Assist in assets inventory; Receive and send the diplomatic pouch;
- ADMINISTRATIVE AND PERSONNEL MANAGEMENT SUPPORT: Update staff lists, emergency contact cards, phone tree with contact details, as well as annexes to all security plans; Contribute to the administrative arrangements related to recruitment and arrival of the new staff members; Manage information and procedures regarding missions, leave and absence records – liaison with all the sections;
- Arrange annual and recruitment medical check-up for all local staff upon request of Head of Administration;
- Distribute telephone calls list for identification of private calls by each staff member;
- Backup of the Secretary of the Administration section whenever needed;
- Other tasks that are in the interest of the service that are attributed by the Head of the Delegation or the Head of Administration section and their substitutes can also be required.
The base salary will depend on relevant and verified employment experience, typically starting from 851 EUR. There is a competitive benefits package, subject to certain conditions, including personal leave days and public holidays, health insurances and a retirement savings plan. About 28% of the basic salary is transferred directly to the Social Fund and Tax authorities (income tax) in accordance with the local legislation.
The expected start date will be 15 October 2025.
Minimum requirements / eligibility criteria (necessary for the application to be considered)
- Minimum of Higher education diploma or equivalent
- Minimum of 2 year of experience in performing the above mentioned tasks
- Working knowledge of English (B2), written and spoken
- Excellent knowledge of Russian (C1), written and spoken
- Good knowledge of Kyrgyz (B2), written and spoken
- Right to residence and work in Kyrgyzstan
- Medical fitness to carry out the tasks assigned
Assets / selection criteria (basis for awarding points to select the best applicant)
- Very good communication skills, ability to understand and be understood;
- High level of responsibility and flexibility
- Experience in international / diplomatic environment
- Fully computer literate especially in working with MS office software
- Experience in IT tools for document management
- Ability to work in a team in a multi-cultural environment
- Ability to work in a proactive and autonomous way
How To Apply
Please submit your
application, consisting of:
- a cover letter
- Europass format CV - template can be downloaded here:
https://europa.eu/europass/en
- copy of a diploma
- language certificate(s), if available
to the following email address: DELEGATION-KYRGYZSTAN-HR@eeas.europa.euPlease quote Reference 47741 in your application and in the subject of your email.
The deadline for applications:
3 September 2025 at 17.00
Bishkek time
. Only complete applications received on time via indicated email will be considered.The successful candidate will be subject to a medical check.
The process
After the deadline for applications, the
eligible
applications will be admitted to the Selection by the Committee set up for this purpose.Depending on the number of applications received, successive phases of Selection may include shortlisting of candidates based assessment of the information provided in the cover letter, CV; practical testing and interviews. At least 2 best candidates will be invited to the final interview.Only candidates admitted to each successive selection phase will be contacted individually. The Delegation will use the same means of publication as for this job advertisement to inform the remaining candidates once the recruitment procedure has been completed and that a candidate has (or has not) been recruited.The Delegation will not supply additional information or discuss the selection procedure. During the selection process, please do not contact the members of the Selection Committee, but address your questions and comments to the Delegation’s Administration.
Equal Opportunities
The European Union is committed to an equal opportunities policy for all its employees and applicants for employment. As an employer, the EU is committed to promoting gender equality and to preventing discrimination on any grounds. It actively welcomes applications from all qualified candidates from diverse backgrounds. We aim at a service which is truly representative of society, where each staff member feels respected, is able to give their best and can develop their full potential.
