Test Lead

About the Company

They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

About the Client

Our client is a global digital solutions and technology consulting company headquartered in Mumbai, India. The company generates annual revenue of over $4.29 billion (₹35,517 crore), reflecting a 4.4% year-over-year growth in USD terms. It has a workforce of around 86,000 professionals operating in more than 40 countries and serves a global client base of over 700 organizations. Our client operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer. In the past year, the company achieved a net profit of $553.4 million (₹4,584.6 crore), marking a 1.4% increase from the previous year. It also recorded a strong order inflow of $5.6 billion, up 15.7% year-over-year, highlighting growing demand across its service lines. Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering—reflecting its strategic commitment to driving innovation and value for clients across industries.

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Responsibilities

• Experience of working on full life cycle implementations across multiple versions of Dynamics CRM365
• Minimum 4-8 years of experience as a functional consultant
• Minimum 2 years experience of Microsoft Dynamics 365 Dynamics CRM 2016/2015
• Familiar with Strong on MS CRM Sales, Service and Marketing modules
• Coordinate with development team to provide better understanding of the business users need and help resolve any queries related to the requirements
• Document the business requirements, review them with the business and technology teams, and obtain customer acceptance for the same
• Good Communication is must. Should be in position to address users questions/how to
• Working on the Agile or Waterfall approach depending on the business requirements
• Work with business users to develop acceptance criteria for the test cases and test scenarios
• Must have SSRS reporting services experience

Required Skills

• Knowledge and understanding of some or all areas within Customer Engagement including Field Services and Project Service Automation
• Basic knowledge of the Power Platform (Power Apps, Flow, Power BI)
• Good understanding of Dynamics 365 Common Data Model
• MS CRM configuration knowledge