Telesales Team Leader

Job Description

Job Overview: We are looking for a dynamic and results-driven Tele-Sales Team Lead to manage and mentor a team of sales executives. The ideal candidate will be responsible for driving team performance, achieving sales targets, and enhancing customer engagement through effective coaching and process improvements. Key Responsibilities: Lead and manage a team of tele-sales executives to achieve daily, weekly, and monthly sales targets Monitor team performance and provide regular feedback and coaching Assist team members in closing deals and handling escalated customer queries Track and report sales metrics, call quality, and conversion rates Coordinate with the sales manager and other departments to streamline operations Requirements: Graduate in any discipline 2–4 years of experience in a tele-sales or inside sales role, with at least 1 year in a leadership or supervisory capacity Strong communication and interpersonal skills Proven track record of meeting/exceeding sales targets Ability to lead by example and manage a performance-driven team Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Experience: Tele sales: 2 years (Preferred) Team lead: 1 year (Preferred) Language: English (Preferred) Location: Mohali, Punjab (Preferred) Work Location: In person