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1.0 - 5.0 years
0 Lacs
ranchi, jharkhand
On-site
As a telecaller, you will be responsible for generating sales by contacting potential and existing customers through outbound and inbound calls. For outbound calls, you will make cold calls to introduce products or services, explain their benefits, and encourage purchases. Inbound calls will involve managing incoming calls, resolving customer issues, and updating customer information. Building strong customer relationships is essential, requiring you to build rapport with potential customers and maintain relationships with existing ones. Your role will also involve creating sales data reports and documentation based on conversations, as well as relaying observations to the team lead. You will be responsible for following sales processes by routing opportunities to the relevant department, booking appointments for the field sales team, and communicating verbal acceptances of offers to the sales team. Collecting customer feedback on their experiences and relaying it to the relevant divisions will be part of your responsibilities. Effective communication is key in this role, as you will need to follow scripts or call guides and modify sales pitches based on customer demand. Attending regular team meetings and conducting all functions with respect are also important aspects of teamwork in this position. Some of the skills and qualifications that are useful for telecallers include excellent verbal and written communication skills, good listening skills, customer handling skills, ability to handle pressure, knowledge of computer programs like CRM and telephone systems, as well as prior experience working as a telecaller or in a similar role. This position is available in various job types including full-time, part-time, fresher, and freelance, with a contract length of 10 months. The work location is remote, and the schedule is during the day shift with a performance bonus included. Education preferred for this role is Higher Secondary (12th Pass), and language requirements include proficiency in English (Preferred) and Hindi (Required). Experience in telecalling, tele sales, or related fields is preferred, with a minimum of 1 year of total work experience. This job provides an opportunity to showcase your communication skills, customer handling abilities, and sales acumen in a dynamic remote work environment.,
Posted 21 hours ago
1.0 - 5.0 years
0 Lacs
nagpur, maharashtra
On-site
We are seeking an enthusiastic Telesales Representative to play a key role in driving sales for our company. Your primary responsibilities will include closing sales deals over the phone and nurturing positive relationships with customers. To excel in this position, you must possess exceptional communication skills and a strong ability to interact with people. Presenting products or services over the phone and addressing customer inquiries and concerns should be tasks you are comfortable with. The ultimate objective of this role is to contribute to the company's expansion by acquiring new customers and fostering business growth. Responsibilities: - Contact potential or existing customers using designated scripts to educate them about our offerings. - Address customer queries about products and the company. - Probe customers to understand their needs and preferences in order to secure sales. - Refer prospects to the field sales team when necessary. - Maintain accurate records of customer details in the database. - Process orders efficiently and accurately. - Handle customer grievances tactfully to safeguard the company's reputation. - Strive to surpass sales targets and lay the groundwork for future sales opportunities. - Document call outcomes and sales information for future reference. Requirements: - Demonstrated experience in telesales or a related sales/customer service role. - Proven track record of meeting or exceeding sales targets, particularly via phone-based interactions. - Proficiency in Microsoft Office applications and phone systems. - Capacity to grasp product and service knowledge and effectively communicate their benefits to potential customers. - Proficiency in English and Hindi languages. - Strong communication skills and ability to build rapport with customers. - Ability to remain composed and handle rejection gracefully. - Exceptional negotiation skills for conflict resolution and addressing customer complaints. - A minimum of a Bachelor's degree is required, while a postgraduate degree is considered advantageous. This is a full-time position with benefits including cell phone reimbursement and health insurance. The work schedule involves day and morning shifts, with the work location being on-site.,
Posted 1 day ago
1.0 - 5.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Sales Representative, you will play a crucial role in driving sales for our company through phone interactions with customers. Building and maintaining strong customer relationships will be a key aspect of your responsibilities. To excel in this role, you must possess exceptional communication skills and a knack for interacting with people effectively. Presenting our products and services persuasively over the phone and addressing customer inquiries and concerns will be part of your daily tasks. Your primary objective will be to contribute to the growth of the company by acquiring new customers and expanding our business reach. Responsibilities: - Reach out to potential and existing customers via phone to introduce them to our products and services following provided scripts - Address customer queries and provide information about our offerings - Understand customer needs through effective questioning and close sales deals - Coordinate with the field sales team as necessary - Maintain accurate customer records in the database - Process orders efficiently and accurately - Handle customer complaints with professionalism to uphold the company's reputation - Strive to meet sales targets and lay the groundwork for future sales opportunities - Document call details, sales outcomes, and relevant information Requirements and skills: - Minimum 1 year of experience as a telesales representative or in a similar sales/customer service role - Demonstrated track record of meeting sales targets, preferably via phone - Proficiency in using relevant computer applications such as CRM software and telephone systems - Ability to quickly grasp product/service knowledge and convey it clearly to prospects - Excellent command of the English language - Strong communication and interpersonal abilities - Resilient and capable of handling rejection with a composed demeanor - Skilled in negotiation, issue resolution, and complaint management If you possess strong communication abilities and thrive in a dynamic work environment, we invite you to join our team in Perungudi, Chennai. Qualifications: - High school diploma required; BSc/BA degree is a plus Job Details: - Job Types: Full-time, Permanent - Schedule: Day shift, Morning shift - Work Location: In person Language preferences: - Hindi (Preferred) - English (Preferred) Additional Job Information: - Job Types: Full-time, Permanent, Fresher, Internship - Benefits: Cell phone reimbursement, Paid sick time, Paid time off, Yearly bonus - Schedule: Day shift, Monday to Friday, Morning shift, Weekend availability - Work Location: In person,
Posted 3 days ago
1.0 - 5.0 years
0 Lacs
kurnool, andhra pradesh
On-site
As a Franchise Sales Manager, you will be responsible for generating leads and converting them into sales in the Kurnool region. You should have a proven track record of meeting sales quotas, ideally over the phone. Your role will involve utilizing your excellent communication and interpersonal skills to effectively describe and explain our Franchise services to potential customers. Proficiency in MS Excel and relevant computer programs is essential, along with the ability to learn about our offerings. Requirements: - Proven experience in a sales representative or similar role - Good knowledge of CRM software and telephone systems - Fluency in English, Kannada, and Hindi - Immediate joiners preferred - Full-time job with a day shift schedule - Education: Higher Secondary (12th Pass) preferred - 1 year of total work experience, with at least 1 year in sales - Work location: In person in Kurnool If you are enthusiastic about sales, possess the required skills, and are eager to contribute to our team, please contact us at 91360 45546. Join us and enjoy benefits such as cell phone reimbursement.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
You should have proven experience as a telesales/Inside sales representative or in other sales roles with a track record of meeting sales quota, preferably over the phone. You must possess good knowledge of computer programs and telephone systems. It is essential to have the ability to learn about products and services in order to describe and explain them to prospects effectively. Excellent communication skills in English and Tamil are required. Moreover, you should have exceptional communication and interpersonal skills, be cool-tempered, and capable of handling rejection. Outstanding negotiation skills are a must, with the ability to resolve issues and address complaints. This is a Full-time job with benefits including health insurance and Provident Fund. The work schedule is during the day shift. The preferred education level is Higher Secondary (12th Pass). Ideal candidates should have at least 1 year of experience in Inside sales and telesales. Proficiency in Tamil and English languages is preferred. The work location is in person.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
You should have proven experience as a telesales/Inside sales representative or in other sales roles with a successful track record of meeting sales quotas, preferably over the phone. A good knowledge of computer programs and telephone systems is required. You should be able to learn about products and services to effectively describe and explain them to prospects. Excellent communication skills in English and Tamil are essential, along with strong interpersonal skills. You should be cool-tempered and able to handle rejection, and possess outstanding negotiation skills to resolve issues and address complaints. This is a full-time job with benefits including health insurance and Provident Fund. The work schedule is during the day shift. The preferred education level is Higher Secondary (12th Pass), and a minimum of 1 year of experience in Inside sales and telesales is preferred. Proficiency in Tamil and English languages is preferred. The work location is in person.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
ghaziabad, uttar pradesh
On-site
The job involves contacting potential or existing customers to inform them about the product and answering any queries they may have. It is essential to go the extra mile to meet sales quotas and facilitate future sales. Keeping detailed records of calls, sales, and any useful information is also a key part of the role. The ideal candidate should have good experience in telesales and be familiar with CRM software and telephone systems. Excellent communication skills are a must, along with the ability to stay calm under pressure and handle rejection professionally. The candidate should also be adept at resolving issues and addressing any complaints that may arise. This is a full-time, permanent position with benefits such as cell phone and internet reimbursement. The work schedule is in the morning shift, and additional bonuses may be awarded based on performance. The preferred education level is Higher Secondary (12th Pass), and the candidate should have a total of 4 years of work experience, with at least 1 year in sales. Proficiency in English is preferred, and the work location is in person.,
Posted 1 month ago
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