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Teleperformance (TP)
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Teleperformance is Hiring For Customer Support (Travel Process)

Teleperformance is Hiring For Customer Support (Travel Process)

Teleperformance (TP)

1 - 3 years

1 - 3 Lacs

Gurugram

Posted:2 weeks ago| Platform:

Apply

Skills Required

Voice Process Inbound CSE Travel Process Domestic BPO BPO Inbound Process Blended Process Customer Service Semi Voice Customer Support Customer Care Premium process Customer Handling Domestic Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Dear Candidate,

Greetings From Teleperformance...!!!

Hiring for Travel Support Voice Process

Location: Gurugram

Experience: Minimum 6 months in travel customer service or sales

Join our travel support team and assist customers with their travel-related queries, bookings, and concerns. This role is ideal for individuals with strong communication skills and a passion for delivering exceptional customer experiences in the travel domain.

Key Responsibilities:

Handle inbound and outbound customer calls regarding travel bookings and inquiries
Provide accurate information on itineraries, cancellations, rescheduling, and general travel queries
Address and resolve customer issues promptly and professionally
Maintain records of customer interactions and transactions
Follow up with customers as needed to ensure satisfaction
Ensure compliance with company policies and customer service standards

Requirements:

Minimum 6 months of experience in travel customer support or travel sales.
Excellent communication skills in English and/or Hindi.
Ability to manage customer interactions with empathy and clarity.
Comfortable with rotational shifts and rotational weekly offs (including night shifts for male candidates)
Female candidates will work only in day shifts.
Travel allowance will be provided for male candidates working night shifts.

Working Days: 6 days a week (1 rotational weekly off)

How TO Apply: -

Share your resume on below mention details:-

Priyanka - 8368659264

Regards,

Talent Aquisition Team

Teleperformance India

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