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Policybazaar
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Manager - Sales(Telesales)

Manager - Sales(Telesales)

Policybazaar

9 - 20 years

13 - 16 Lacs

bangalore rural bengaluru

Posted:Just now| Platform:

Apply

Skills Required

telesales inside sales call center operations call center management sales process team management contact center operations outbound process outbound sales b2c sales inbound sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities :

Manage a team of sales representatives to achieve monthly targets through effective coaching, training, and performance evaluation.
Develop and implement strategies to improve customer engagement, retention, and conversion rates across various channels (inbound/outbound).
Collaborate with cross-functional teams to identify opportunities for upselling/cross-selling products/services within existing client relationships.
Analyze sales data to optimize processes, identify trends, and make informed decisions to drive business growth.

Job Requirements :

9-20 years of experience in B2C sales or call center management with expertise in inbound/outbound process knowledge.
Proven track record of achieving high levels of success in inside sales environments with strong team management skills.
Strong understanding of contact center operations including call routing systems, CRM software applications, and telesales techniques.

Preferred Candidate:

1. Candidate must have experience into managing a telesales team of 100-150 people

2. Candidate must have experience into managing whole call center operations

3. Candidate must have strong data analytical skills

Interested candidates can share their updated resume at Kirtichauhan@policybazaar.com

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