Telecaller – IT Product Sales

Company Description

GraspCorn Software Solution Pvt. Ltd. delivers cutting-edge services in website designing, software development, internet marketing, back-end integration, and IT consultancy at competitive prices. The company values equity, innovation, and excellence, driven by its vision to be a global leader in providing intelligent business solutions and exceptional client support. With a strong commitment to delivering high-quality results, GraspCorn specializes in software development across various domains such as marketing, publishing, and e-commerce. Additionally, the company places a strong emphasis on quality assurance to address the unique needs of its clients.

About the Role

We are looking for a dynamic Telecaller to join our IT sales team. The ideal candidate will connect with potential clients, introduce them to our software products, qualify leads, and support the sales pipeline. This role requires excellent communication skills, confidence, and a basic understanding of IT/software solutions.

Key Responsibilities

• Make outbound calls to potential customers to promote and explain IT products (SaaS, software tools, digital solutions, etc.)
• Generate qualified leads and pass them to the sales or product demo team
• Identify customer needs and recommend suitable software solutions
• Maintain accurate call records, lead status updates, and follow-up schedules using CRM software
• Respond to inbound inquiries and clarify product features, pricing, and benefits
• Schedule demos, product walkthroughs, or meetings for the sales team
• Meet daily and monthly targets for calls, lead conversion, and follow-ups
• Maintain strong product knowledge and stay updated on new features or offerings
• Build rapport with prospects to nurture long-term business relationships

Required Skills & Qualifications

• 0–2 years of experience as a Telecaller/Inside Sales Executive (preferably in IT or SaaS industry)
• Strong communication skills (English + regional language as applicable)
• Ability to explain software products clearly and confidently
• Good listening skills and a customer-centric mindset
• Basic understanding of IT/software development concepts (training will be provided)
• Familiarity with CRM tools, email outreach, and basic computer operations
• Strong persuasion, problem-solving, and objection-handling abilities
• Ability to work with targets and maintain consistent performance

What We Offer

• Competitive salary + attractive performance-based incentives
• Product and sales training to help you excel
• Opportunity to work closely with the sales, marketing, and product teams
• Friendly and growth-focused work culture
• Career path to Inside Sales Executive → Sales Specialist → Business Development Manager

Location

Experience

Employment Type:

hr@graspcorn.com

Let’s build the future together at Graspcorn.com!