Telecaller

Position: Telecaller

Department: Sales/Customer Support

Location: Ekkatuthagal Chennai

Reports To: Telecalling Team Manager

Job Summary

We are seeking energetic and results-driven Sales Telecallers to support our lead generation efforts through proactive outreach and engagement. You will handle incoming enquiries generated from our software promotions and marketing campaigns, as well as initiate calls to potential leads. As the first point of contact, you will play a crucial role in qualifying prospects, sharing preliminary product information, and seamlessly coordinating with the sales team for timely follow-ups.

Key Responsibilities

• Outbound Calls: Engage with prospective clients to introduce and promote the company’s products or services.
• Inbound Calls: Respond to customer queries, resolve issues, and provide accurate information.
• Customer Engagement: Build rapport with customers to understand their needs and suggest appropriate solutions.
• Data Management: Accurately record details of calls, including customer feedback and follow-up requirements, in the CRM system.
• Target Achievement: Meet or exceed daily, weekly, and monthly targets for sales, lead generation, or customer interactions.
• Collaboration: Work closely with the sales and marketing teams to align strategies and improve campaign effectiveness.

Qualifications

• High school diploma or equivalent; a bachelor’s degree is a plus.
• Prior experience in telemarketing, sales, or customer service is preferred.

Skills

• Excellent communication and persuasion skills.
• Strong problem-solving abilities and resilience in handling rejections.
• Time management and multitasking capabilities.

Lauguages Known:English , Tamil and Hindi Mandatory

Notr:only Female candidates Can apply

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Provident Fund

Language:

• Hindi (Required)
• English (Preferred)

Work Location: In person