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Tele calling Executive - collections

0 - 5 years

1 - 3 Lacs

Posted:13 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are hiring Tele callers for our collections team to follow up with customers regarding their overdue EMIs and ensure timely recovery of dues through telephonic communication. Key Responsibilities: Make daily collection calls to delinquent customers Remind customers about pending EMIs and payment deadlines Update call status and remarks in MIS/CRM Follow call scripts and handle objections professionally Coordinate with the field team for hard bucket follow-up Achieve daily/weekly recovery targets Key Skills: Tele calling, Collections, Recovery Calls, Payment Follow-ups, Customer Communication, Negotiation, Target Orientation, Excel/MIS Updates, Hindi & Regional Language Proficiency

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