Job
Description
Company Description Triangle Mind Technologies Private Limited is an India-based IT company specializing in ERP, PeopleSoft, Oracle Apps, web designing, and web applications. We provide tailored IT training and services, including web solutions and software solutions to various institutions, enterprises, and SMEs. Our core expertise covers ERP training, content writing, SEO, e-commerce applications, portal development, HRMS, and payroll applications. We are a dedicated team of professionals with extensive experience from top IT companies like TCS and Infosys, committed to delivering valuable business solutions and comprehensive IT training. Role Description This is a full-time on-site role for a Tele Caller, located in Lucknow. The Tele Caller will be responsible for making outbound calls to potential clients, understanding their requirements, and providing information about our services. They will also handle customer inquiries, maintain detailed records of call conversations, and achieve daily, weekly, and monthly targets. The Tele Caller will work closely with the sales and marketing teams to ensure client satisfaction and retention. Qualifications Excellent verbal communication skills and a pleasant telephone manner Strong customer service skills and the ability to handle inquiries and complaints effectively Proficiency in using CRM software and maintaining accurate records Ability to meet sales targets and KPI benchmarks Basic computer skills and familiarity with Microsoft Office applications Experience in telecalling or customer support roles is preferred Ability to work effectively in a team environment Fluency in English and Hindi Location : Lucknow Experience : 2-3 years CTC : 1.20 lakh - 1.44 lakh Address : C-1070, Aravali Marg, Indira Nagar, Lucknow, Uttar Pradesh 226016 Visit Us: www.trianglemind.in WhatsApp : +919648111197 Show more Show less
