Jobs
Interviews
Eurasia Group logo

Tele Caller

2 years

0 Lacs

India

Posted:1 day ago| Platform: Linkedin logo

Apply

Skills Required

service audit compliance coordination training audits schedule reports onboarding reporting report management communication multitasking excel word

Work Mode

Remote

Job Type

Full Time

Job Description

🚀

We are hiring Tele-Caller!

About Company:

CTRL Service India is part of the EA Group of Companies' back office division, providing audit, quality control, and compliance services for international projects. We specialize in mystery shopping coordination, training, and audit quality assurance, ensuring our clients receive accurate, timely, and high-standard reports.🌐 https://ctrlservice.in

About The Role

We are seeking an

Auditor Trainer (Tele-Caller)

to onboard, train, and manage mystery shoppers for various audit projects. This role involves coordinating tasks, ensuring adherence to quality standards, and maintaining strong relationships with our field network.📍

Location:

Remote (India)💼

Position:

Full-time, permanent contract after probation🧠

Experience:

Minimum 2 years in telecalling, training, customer service, or coordination roles (experience of at least 6 months in mystery shopping/audits preferred)🕐

Schedule:

Monday-Saturday, 10:00-19:00 IST🔑Key Responsibilities:
  • Mystery Shopper Coordination: Call, onboard, brief, and schedule mystery shoppers; confirm task completion and collect reports on time
  • Training & Onboarding: Conduct virtual/phone training sessions on audit expectations, observation skills, and reporting; provide refresher training
  • Audit Quality & Compliance: Give constructive feedback, monitor report quality, and maintain performance records
  • Relationship Management: Build long-term relationships with shoppers and act as liaison with the project team

Requirements

  • Graduate in any discipline (Business, Hospitality, Retail Management preferred)
  • Excellent verbal communication in English and Hindi (other languages are a plus)
  • Strong telecalling, training, and coordination skills
  • High attention to detail, time management, and multitasking ability
  • Proficient in MS Excel, MS Word, and email communication

Benefits

Competitive salary with performance bonuses28 paid vacation daysPotential promotion to

Project Manager

.

More Jobs at Eurasia Group

Technical Sales Manager (B2B)

New Delhi, Delhi, India

2.0 - 2.0 yrs
|

Salary: Not disclosed

Отдел кадров

New Delhi, Delhi, India

3.0 - 3.0 yrs
|

Salary: Not disclosed

Call-center Executive (BPO)

Gurugram, Haryana, India

1.0 - 1.0 yrs
|

USD 0 - 0 Lacs

Sales Manager

India

Experience: Not specified

|

Salary: Not disclosed

Business Development Manager

India

10.0 - 10.0 yrs
|

USD 0 - 0 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store
coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Eurasia Group logo
Eurasia Group

RecommendedJobs for You

Tele Caller

NB Media Tech Pvt ltd

India

Tele Caller

NB Media Tech Pvt ltd

Muduvarpatti, Madurai, Tamil Nadu

Eurasia Group logo

Tele Caller

Eurasia Group

, , India

Triedge Solutions logo

Tele Caller

Triedge Solutions

India

Crescent Tax Filing, Inc. logo

Tele Caller

Crescent Tax Filing, Inc.

Hyderabad, Telangana, India

Tele Caller

Triedge Solutions

Madurai West, Madurai, Tamil Nadu

Eurasia Group logo

Tele Caller

Eurasia Group

India

Tele Caller

Tech Meridian Academy

Cochin

Tele Caller

SAI SERVICE PVT LTD(MARUTI SUZUKI ARENA)

India

Tele Caller

Allegient Unified Technology

Patel Nagar