TechOps-DE-CloudOpsAMS-SAP AMS Mgr-Manager

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself and a better working world for all. We are looking for an SAP Team Manager to join the EY GDS Team. As part of our EY GDS TechOps team, you will be responsible for providing functional support for SAP across various regions for our global clients. You will collaborate closely with cross-functional teams to address issues, implement enhancements, and optimize design to meet business requirements. This is a fantastic opportunity to be part of a leading firm while being instrumental in the growth as you get to work with a high-quality team to support clients, ensuring the stability of global companies through best-in-class solutions, automation, and innovation. To qualify for the role, you must have a Bachelor's degree in a related technology field (Computer, Engineering, Science, etc.) or comparable job experiences. You should have 8-10 years of experience in one or more areas within SAP like SAP FICO, MM, SD, or SAP Basis preferably with Global clients. Additionally, you need a deep understanding of ITIL and ITSM processes and methodology and how it interacts with application lifecycle management principles. You should have the ability to manage cross-functional and technical teams, give them directions, and drive functional and technical discussions with various stakeholders. A proven track record of successfully driving solutions in a complex, multi-platform environment is essential. Extensive client management experience working with various regions in a global setting is required, as well as experience in setting up, growing, transforming, and delivering application management teams. Strong leadership and team-building skills are necessary, with the ability to inspire and motivate teams to achieve excellence. Excellent communication and interpersonal skills will be key, with the ability to effectively engage and influence stakeholders at all levels in the organization. Strong client management, analytical, and problem-solving skills with the ability to think strategically and make data-driven decisions are also important. Responsibilities include providing day-to-day Application Management support for SAP Applications across IT Service Management, leading and mentoring the cross-functional team, coordinating the resolution of complex technical issues and system outages, collaborating with internal and external stakeholders to gather requirements, assessing business needs, providing advice on SAP solutions and designs, developing and maintaining documentation, mentoring and training junior SAP functional and technical team members, keeping abreast of industry trends and emerging technologies, participating in on-call rotation, and providing off-hours support as needed to ensure the availability and reliability of critical SAP systems. Ideally, you'll also have experience with both S/4HANA and ECC, strong knowledge of SAP integration points with other SAP cross-modules, SAP Certification in any functional domain, experience in good team management skills, people skills, communication, soft skills, expertise in working with onshore teams, and good coordination and collaboration. What We Look For: - A team of people with commercial acumen, experience, and enthusiasm to learn new things in this fast-moving environment - An opportunity to be part of a market-leading, multi-disciplinary team of professionals - Opportunities to work with EY SAP application maintenance practices globally with leading businesses across a range of industries At EY, we're dedicated to helping our clients, from startups to Fortune 500 companies, and the work we do with them is as varied as they are. You will get to work on inspiring and meaningful projects, receive support, coaching, and feedback from engaging colleagues, have opportunities to develop new skills and progress your career, and enjoy the freedom and flexibility to handle your role in a way that's right for you. EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,