TechOps-DE-CloudOpsAMS-SAP AMS Mgr-Manager

8 - 10 years

40 - 45 Lacs

coimbatore

Posted:1 week ago| Platform:

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Skills Required

change management automation assurance team management analytical consulting incident management troubleshooting operations client management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 Application Management Specialist

Lead and mentor the cross functional team fostering culture of collaboration, innovation and continuous improvement
Lead and Coordinate the Resolution of Complex Technical issues and System Outages including root cause analysis and corrective action.
Collaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on SAP solutions and designs.
Develop and maintain documentation including configuration, user guides and test scripts.
Mentor and train junior SAP functional and technical Team Members, sharing best practices and providing guidance on issues and troubleshooting techniques.
Keep abreast of industry trends, emerging technologies and SAP best practices to drive operational efficiency through automation and innovation
Participate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical SAP systems.
Available to work on shift hours depending on the requirement of the client (AUSTRALIA, ASIA, Europe and AMERICAS hours)

A team of people with commercial acumen, experience and enthusiasm to learn new things in this fast-moving environment
An opportunity to be a part of a market-leading, multi-disciplinary team of hundreds of professionals.
Opportunities to work with EY SAP application maintenance, practices globally with leading businesses across a range of industries.

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