Job Summary:
We are
seeking an experienced and detail-oriented Technology Finance Manager to
oversee and manage the billing operations and systems within our organization.
The ideal candidate will be responsible for ensuring accurate, timely, and
compliant invoicing processes for all IT services/products, while also
collaborating cross-functionally with IT, Finance, and business aligned
technology teams. This role demands strong technical and financial acumen,
process optimization skills, and leadership capabilities.
Key Responsibilities:
- Lead
and manage the end-to-end IT billing process, including invoicing,
reconciliation, audits, and collections.
- Maintain
and enhance the billing system (e.g., Manage Engine, custom platforms)
ensuring accuracy, scalability, automation and MIS to the stakeholders.
- Collaborate
with IT and Finance teams to ensure data integrity between operational and
financial systems.
- Generate
and analyze billing reports, dashboards, and forecasts to support
decision-making and performance tracking.
- Ensure
billing compliance with contracts, service agreements (SLAs), pricing
models, and regulatory requirements.
- Address
and resolve billing discrepancies, disputes, and escalations promptly and
professionally.
- Manage
month-end and year-end closing processes related to revenue and billing.
- Support
audits (internal/external) by providing necessary documentation and
clarifications.
- Lead
and mentor a team of billing analysts or specialists (if applicable).
- Drive
continuous improvement initiatives to enhance billing processes and
customer satisfaction. Ensure that the asset inventories are up-to-date
Validate physical and virtual asset records. Identify underutilised, idle,
or redundant assets. Confirm ownership, tagging, and lifecycle tracking.
- Match
purchases with approved budgets and POs. Review vendor contracts for
pricing, renewals, and hidden costs. Assess depreciation, leasing vs.
buying, and total cost of ownership
- Analyse usage
patterns of hardware resources. Flag unused licenses or
overprovisioned infrastructure. Recommend consolidation or reallocation opportunities
- Clear
visibility into IT asset footprint. Identification of cost-saving
opportunities and provide actionable roadmap for optimisation and
compliance.
Required Qualifications:
- Bachelor s
degree in Finance, Accounting, Business, Information Systems, or a related
field.
- 5+
years of experience in IT billing, revenue operations, or financial
operations, preferably in a technology or telecom environment.
- Proficiency
with billing and ERP systems (e.g., Manage Engine, SUN, Zoho etc.).
- Strong
analytical skills and attention to detail.
- Excellent
communication and interpersonal skills.
- Demonstrated
ability to lead teams and manage cross-functional collaboration.
- Knowledge
of accounting principles, GST, Import/Export guidelines and other relevant
billing/revenue recognition standards.
Preferred Qualifications:
- MBA
or equivalent advanced degree.
- Experience
with SaaS billing models (subscription-based, usage-based, tiered
pricing).
- Familiarity
with IT service management tools (e.g., ServiceNow / ServiceDesk) and
integrations.
- Certification
in financial systems or project management (e.g., PMP)