Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Chennai
>
TransUnion
>
Technician

Technician

TransUnion

0 years

0 Lacs

Chennai Tamil Nadu India

Posted:23 hours ago| Platform:

Apply

Skills Required

transunion support stability devops docker containerization monitoring splunk appdynamics resolve analysis development linux sql reports itil management servicenow coordination deployment git jenkins kubernetes aws service certifications azure communication engagement unix scripting orchestration logging data analyze automation

Work Mode

On-site

Job Type

Full Time

Job Description

TransUnion's Job Applicant Privacy Notice

What We'll Bring

Experienced Sr. Analyst Responsible for providing Application operations support for critical business applications, ensuring system stability and resolving incidents with in SLA. Collaborates with cross-functional teams to troubleshoot issues, monitor performance, and implement process improvements. Mentor junior team, proficient in leveraging latest DevOps tools and practices Docker, K8, Containerization and cloud ,Various monitoring Tools to enhance efficiency.

What You'll Bring

Provide Applications Operation support for critical business applications, ensuring high availability, quick incident resolution, and minimal business disruption.
Proactively monitor application and system health using tools like Grafana, Splunk, and AppDynamics; respond to alerts and system anomalies.
Troubleshoot and resolve incidents, perform root cause analysis, and work collaboratively with development and infrastructure teams for permanent fixes.(Excellent Working knowledge in LINUX, SQL, SPLUNK, Grafana and Various other monitoring Tools. (AppDynamics, SPOTFIRE)
Document knowledge base articles, RCA reports, and support runbooks to streamline operational workflows and ensure team alignment.
Participate in 24x7 Shift, on-call support rotation, ensuring timely handling of high-priority incidents and escalations.
Follow ITIL processes such as Incident, Problem, and Change Management; experience with tools like ServiceNow or BMC Remedy is preferred.
Support deployments, release coordination, and post-deployment validation as part of the release and change management cycle.
Work with modern DevOps tools like Git, Jenkins, Docker, Kubernetes, and CI/CD pipelines in cloud-based environments (AWS/Azure).
Mentor and guide junior support analysts, fostering knowledge sharing and best practices for consistent service delivery.
Communicate clearly and professionally with stakeholders, providing timely updates, impact assessments, and issue resolution plans.
Bachelor’s degree in Computer Science, IT, or a related field.
Certifications: ITIL Foundation (required), and any of the following are a plus: AWS Cloud Practitioner, Microsoft Azure Fundamentals, Docker/Kubernetes certifications, or DevOps-related credentials.
Excellent written and verbal communication skills, with a focus on clarity, responsiveness, and stakeholder engagement.

Impact You'll Make

Strong hands-on expertise in Linux/Unix environments is mandatory, including shell scripting and system troubleshooting.
Experienced in ITSM tools like BMC Remedy and ServiceNow for incident, problem, and service request tracking.
Hands-on experience in containerization and orchestration using Docker and Kubernetes; working knowledge of monitoring/logging tools (Grafana, Splunk).
Familiarity with cloud-based applications and environments, with the ability to support and troubleshoot distributed systems.
Proficiency in SQL for data investigation and support, with the ability to write queries and analyze logs for issue resolution.
Additional Automation experience is an Added advantage.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
TransUnion Job TitleSr Analyst, Applications Support

More Jobs at TransUnion

Java Developer

Hyderabad, Telangana, India

Experience: Not specified

Salary: Not disclosed

Content Developer

Mumbai, Maharashtra, India

Experience: Not specified

Salary: Not disclosed

Senior Consultant Data Engineering and Analysis

Pune, Maharashtra, India

Experience: Not specified

Salary: Not disclosed

Full Stack Engineer

Hyderabad, Telangana, India

Experience: Not specified

Salary: Not disclosed

Consultant - Cloud Cost management

Chennai, Tamil Nadu, India

5.0 - 5.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start DevOps Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

TransUnion

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Technician