Technical Writer - Product Documentation

About Us

• Create and maintain technical documents such as user guides, developer documentation, knowledge base articles, and engineering materials.
• Write training materials for clients, partners, and internal teams, including documents, videos, and distance learning content.
• Collaborate with product, engineering, and customer success teams to gather and present technical information clearly.
• Define and implement documentation strategy, including planning, tools, templates, and release notes.
• Manage a small team of writers by assigning tasks, reviewing content, and ensuring quality and consistency.
• Take ownership of content creation for complex topics such as APIs, architectures, and technical workflows.
• Regularly update documentation to reflect product changes and ensure clarity and usability.
  

Requirements

• Strong written and verbal communication skills with a clear and concise writing style.
• Ability to understand technical information and explain it in simple terms.
• Experience in creating technical documentation, training content, and instructional materials.
• Knowledge of developer tools, programming basics (e.g., Java, Python), SQL, and cloud technologies like Kubernetes and CI/CD.
• Experience using documentation tools such as help authoring software and version control.
• Ability to lead documentation projects and mentor other writers.
• 8+ years of technical writing or curriculum development experience (preferred).
• Comfortable working in an agile environment and handling multiple tasks.
  

Benefits

• Working at Modern
• First and foremost, our value system is sacred to us HEAT : Humility, Empathy, Accountability and Transparency. Beyond this, we are fond of individuals who are curious, love solving problems and can see the larger picture. We love to take a leap of faith on potential. If you believe you havent had the chance to do your lifes best work, Modern is the place for you.
• Modern embraces competition for great talent. We have been able to get great talent onboard owing to the attractive compensation and benefits we provide, in addition to the upside we share with all our employees in the form of ESOPs. Moreover, our ESOP policies are highly employee-friendly replicating ethos of some of the best Silicon Valley tech startups. We are committed to making sure our employees create significant value for themselves.