Technical Writer - Product Documentation

Role Overview: As a Technical Writer at The Modern Data Company, you will play a crucial role in creating and maintaining technical documents to support the company's DataOS platform. You will collaborate with various teams to gather technical information and present it clearly in user guides, developer documentation, and training materials. Additionally, you will define and implement documentation strategies and manage a team of writers to ensure quality and consistency in the content. Key Responsibilities: - Create and maintain technical documents such as user guides, developer documentation, and knowledge base articles. - Write training materials for clients, partners, and internal teams, including documents, videos, and distance learning content. - Collaborate with product, engineering, and customer success teams to gather and present technical information clearly. - Define and implement documentation strategy, including planning, tools, templates, and release notes. - Manage a small team of writers by assigning tasks, reviewing content, and ensuring quality and consistency. - Take ownership of content creation for complex topics such as APIs, architectures, and technical workflows. - Regularly update documentation to reflect product changes and ensure clarity and usability. Qualifications Required: - Strong written and verbal communication skills with a clear and concise writing style. - Ability to understand technical information and explain it in simple terms. - Experience in creating technical documentation, training content, and instructional materials. - Knowledge of developer tools, programming basics (e.g., Java, Python), SQL, and cloud technologies like Kubernetes and CI/CD. - Experience using documentation tools such as help authoring software and version control. - Ability to lead documentation projects and mentor other writers. - 8+ years of technical writing or curriculum development experience (preferred). - Comfortable working in an agile environment and handling multiple tasks. (Note: The additional details of the company have been omitted as they are not directly related to the job description provided),