Job
Description
Create and maintain of product documentation for APIs, SDKs, integration guides, and software platforms and other existing products in an XML-based documentation system Manage and execute documentation projects, including localization of documentation and corresponding GUI Contribute to internal documentation for support teams and knowledge base articles for customer success. Stay current with emerging technologies, especially around AI, APIs, and digital transformation trends in currency management. Translate complex technical concepts into clear, concise, and engaging documentation tailored to software developers and technical stakeholders. Collaborate with engineers, product managers, and QA teams to gather information and validate content. Review and edit content created by engineers and other contributors to ensure accuracy, style, and clarity. Advocate for documentation as a key part of the developer experience. Requirements: Personality / Skills / Professional Qualification & Experience Graduate/Masters Degree in IT/Software Engineering/ Related Engineering /Science streams 6+ years of professional experience as a technical writer, ideally with a specialization in software documentation and APIs, preferably in financial technology, banking systems, or enterprise platforms Experience in document structuring methods like DITA or DocType Very good knowledge of MS Office, Adobe software (Acrobat, Illustrator, Photoshop) and XML Editors such like X-Metal Strong grasp of RESTful APIs, JSON, webhooks, and familiarity with SDKs and API testing tools (e.g., Postman, Swagger/OpenAPI) Comfortable reading and interpreting source code or developer samples Excellent written communication skills with attention to detail and audience adaptation. Proven ability to manage multiple priorities in a fast-paced, Agile environment Excellent written and verbal communication skills, with a focus on clarity and usability Detail-oriented with the ability to manage multiple projects and deadlines Nice-to-Have Prior experience in cash management, treasury systems, or payment solutions Exposure to AI-powered documentation tools or content intelligence platforms Familiarity with AI/ML concepts, especially in the context of automation, predictive analytics, or knowledge systems Experience with modern documentation toolchains (Markdown, Git, Docusaurus, Swagger, GitBook, ReadMe, etc.) Understanding of security and compliance considerations in financial APIs Contributions to open-source documentation or developer community platforms Experience working with DevOps environments Exposure to Agile/Scrum methodologies if interested share your updated resumes to priyanka@beanhr.com
