Technical Writer

About the job

Technical writers plan, create, and maintain educational content as an integral part of the engineering or user experience. The content is often in the form of documentation, but may also be UI text, sample code, videos, or other educational material. Regardless of the content medium, technical writers are distinguished by their abilities to explain complex topics in a way that’s useful to their audience.

In this role, you'll work directly with development teams in a cross-functional, distributed environment. You'll need a technical background that enables you to work effectively with software development engineers, product managers, and program managers. In addition, you'll need excellent communication skills and a demonstrated ability to deliver high-quality technical publications. Finally, you'll need an interest in developing, using, and describing AI tools that accelerate developer workflows and technical writing itself.

Responsibilities

• Design, organize, and write technical content for internal developer audiences, with a focus on onboarding, use cases, and concepts.Use, document, and assist in developing AI tooling for technical writing and Core Data developer workflows.
• Manage documentation projects and prioritize requests while working closely with cross-functional teams.
• Demonstrate strong technical writing and leadership through content reviews, including proofreading, editing, coaching, and providing constructive feedback.Organize existing documentation, identify documentation gaps, and guide through new projects.
• Define documentation requirements with various teams, and work with engineers to create and update documentation sets. Edit, clarify, and enhance documents written by engineers and others.
• Help others improve their writing skills through one-on-one consultations and regular office hours.