Technical Writer

Roles & Responsibilities

• Create, manage, and maintain technical documentation for industrial automation and software systems, including user manuals, installation guides, SOPs, API documentation, and release notes.

• Research, analyze, and understand software architecture, system workflows, and automation products to produce clear and accurate documentation.

• Collaborate with cross-functional teams (Development, QA, Product Management, Automation Engineering) to ensure documentation aligns with product requirements and updates.

• Mentor and guide junior technical writers, delegating tasks and providing feedback to maintain documentation quality.

• Suggest improvements to documentation structure, usability, and processes to enhance clarity and accessibility.

• Ensure compliance with documentation standards, version control practices (Git/SVN), and organizational policies.

• Participate in documentation reviews, releases, and maintain updated records in line with product enhancements.

Preferred Candidate Profile

• Strong expertise in technical writing for automation and industrial software systems.

• Experienced in documenting SCADA, data historian, control, and monitoring systems.

• Ability to translate complex technical concepts into clear, user-focused documentation.

• Solid understanding of the software development life cycle (SDLC).

• Proficient with documentation tools and familiar with Git, HTML, XML, Markdown.

• Skilled in MS Word, PowerPoint, and screen capture tools.

• Proven ability to deliver high-quality documentation in fast-paced, release-driven environments.

• Strong analytical and problem-solving skills with high attention to detail.

• Excellent written and verbal communication skills.

• Self-motivated, proactive, and able to work independently or collaboratively in a team environment.