Technical Writer

Technical Writer – Product Office Team

Technical Writer

What you’ll achieve

As a Technical Writer, you will support and work collaboratively with product management and cross-functional teams to produce and deliver the good quality artefacts for product across the organization.

You will:

• Work closely with SME to gather information on client requirements
• Analyze, and write User Manual, Online Help, Product Demo Video, and other supporting documents to communicate complex and technical information more easily
• Prepare and deliver release/technical documentation build on build.
• Coordinate with the team to ensure smooth delivery of artefacts on time.
• Contribute to Product Training Programs
• Support the Ad-hoc activities such as template creation, presentation creation and so on
• Research and upskill on new tools based on the product requirements

Take the next step towards your dream career

At Dedalus, life flows through our software. Every day we do something special by helping caregivers and health professionals deliver better care to their communities. Take the next step in your career and make a meaningful difference. Here’s what you’ll need to succeed:

Essential Requirements

• Degree in Bachelor of Engineering or equivalent education/experience
• 3+ years of experience in Technical Writing, and Documentation process
• Strong understanding of product data, and analysis techniques
• Strong understanding of SDLC and DDLC
• Hands-on with Technical Writing Tools like MS Office 365, Technical Communication Suite, Adobe RoboHelp, Camtasia Studio, and JIRA
• Excellent collaboration and communication skills
• Knowledge of Healthcare domain is added advantage

Desirable Skills (Considered as Assets)

• Proven ability to quickly learn and understand complex subject matter
• Experience in writing user manuals and technical documentation for various audiences
• Advanced experience with MS Office 365, Technical Communication Suite, Adobe RoboHelp and Camtasia Studio, Swagger API documentation.
• Experience with Atlassian JIRA
• Ability to handle multiple projects simultaneously.
• Knowledge of upcoming developments in AI.
• Fluent English – spoken and written.
• Beginner level knowledge in French,German.

We are Dedalus, come join us

Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.

Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world. Each person is the end point and the starting point of the Group’s activities and the ultimate beneficiary. For this reason, we are so proud of doing our very special jobs each day.

Our company is enriched by a diverse population of 7,600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world. We are the people of Dedalus.

Application closing date: 18th of August 2025

Our Diversity & Inclusion Commitment sets out Dedalus’ approach to ensuring respect, inclusion and success for all our colleagues and the wider communities we operate in. It is imperative for us to share our commitment and dedication to ensure an inclusive and diverse workplace. We recognise that we have improvements to make and, on this journey, we must remain authentic and realistic but also ambitious.

Our diversity & inclusion commitment – Dedalus Global

Life Flows Through Our Software