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Vbeyond Corporation
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Technical Support Engineer

Job Inactive: This job listing is currently inactive as we found similar jobs.

Technical Support Engineer

Vbeyond Corporation

0 - 2 years

1 - 3 Lacs

Bengaluru

Posted:4 hours ago| Platform:

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Skills Required

Technical Support Technical Voice Process US Process IT Helpdesk L1 Support Desktop Support International Technical Support Voice Process International Voice Troubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Handle tickets on the helpdesk/service desk efficiently.
Troubleshoot desktop hardware and associated peripherals.
Navigate user accounts with proficiency.
Resolve more complex support ticket requests independently.
Provide support and guidance to new team members.
Manage call lengths, handle time, and after-call work effectively.
Promote teamwork and contribute to contact center success.

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Vbeyond Corporation

Staffing and Recruiting

Hillsborough New Jersey

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Technical Support Engineer