Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Wilhelmsen Ship Management is a third-party ship manager providing various services across the globe. With a huge strength of Employee and Seafarers, we own and operate the world’s largest Maritime Network in more than 70 countries. We are looking to hire an Assistant Training Coordinator for International Maritime Training Centre (IMTC), a division of Wilhelmsen Ship Management (India) Pvt Limited at Powai, Mumbai. Good communication skills, a pleasant demeanor, a firm belief in the value of customer service, and above all, a positive attitude to learning, are the basic pre-requisites for this position. Work hours are well-regulated, and the work environment is among the best in the maritime training sector. The purpose of the Assistant Training Coordinator is to assist the Course Coordinator (and act as back-up in his/her absence) in the process of booking participants for various training/assessment programmes, and to carry out administrative tasks associated with International Maritime Training Centre (IMTC's) services The position will report to Head of Training Centre and will require to liaison with the Course Coordinator of IMTC, Faculty and Admin staff at IMTC, Officer/Accounts of IMTC, IMTC's customers, suppliers & other stakeholders, WSMI Marine Personnel and Accounting staff & External Customer Client companies. Below mentioned are the main responsibilities of the position: Formal Authorities: Liaise directly with Group In-charge and Planning Officer at WSMI (Manning), individual participants and/or staff onboard WSM vessel (for fulfilment of training needs) Liaise directly with the identified person-In charge for training coordination at other regular customer companies of IMTC for daily operations pertaining to training/booking related activities. Liaise directly with all individual participants seeking to utilize IMTC's services. Accept / reject bookings for IMTC's scope of services, in consultation with Head of Admin / IT / Marketing, HOD's, or Course Managers, as the case may be. Main Responsibilities Assist to monitor Training done & Requirement for all seagoing personnel employed in WSM Oslo in accordance with Training Matrix’s for the various vessels. To assist Crew Manager and Manning Supt. in Training budget follow-up of all vessels within WSM Oslo Assist in filing of personal documents related to training and certificates on seafarers personal file and in the CMS (Crew Management System) for concerned Seafarer. Assist the WSM network of Manning Offices in completion of training courses. Assist to optimize training and career development for all seafarers under WSM Oslo pool by creating training requirements, follow-up and evaluate training needs with the Crew Manager & Manning Superintendent. Assist in monitoring & follow up for all Seafarer under WSM Oslo pool to provide Seagull CBT & Shore Training statistics on Quarterly basis. Assist in coordinating with Manning Offices on the implementation of the approved Training Matrix and CBT for designated vessels. Assist in India Cadet Recruitment and deployment. Assist to ensure Cadet planning for WSM Oslo is as per Management target. Ensure familiarization and effective use of existing administrative systems (CMS/GIMS). Assist in administrative tasks as required. Qualification: Graduate with fluency in English. Good communication skills. Knowledge of MSOffice applications. Experience in Maritime sector (preferable). Competency Requirement Customer Focus Action Oriented Team Commitment Adaptability & Flexibility Professionalism Work Location: Mumbai, India Application deadline: 15th June 2025
Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Wilhelmsen Port Services, India, is looking for a Sales Support and Customer Service Executive. Who you are: In this role, you will support the Maritime Logistics Department by efficiently managing all maritime sales support and customer service activities. Reporting to the Customer Service & Documentation Manager Maritime Logistics (India), you will ensure proactive and professional service at all times. If you are well organized, customer focused, can deal with multiple deadlines, result oriented, this may be the position for you. Required experience and skills: Graduate in any field. Minimum 3 years of experience as a Sales Coordinator. Experience in Customer Service Executive or in relevant field will be an added advantage. Excellent Communication skills, good command over English (written and verbal) Ability to work with the company’s software systems. Excellent customer relationship skills. Ability to adapt to ever changing business environments, deliver results & take faster decisions. Highest level of service quality, consistent and accurate deliverables. Strong attention to detail and the ability to multi-task/ flexible, systematic, and accurate. Work well in a team and multi-cultural environment. Able to work independently. Team player with strong interpersonal skills. Results oriented - proactive, takes responsibility and delivers. Your key responsibilities will include: Continuously plan and achieve customer satisfaction, in accordance with the Annual Action Plan (AAP), Yearly Objectives and as per agreed KPIs; Work on potential new offers, expand the client base; develop existing offers by good customer service, as agreed and in accordance with the KPIs. Extend Credit approvals with the approval from the Country Logistics Manager and manage the credit control, in line with the agreed terms as decided by the Country Logistics Manager Be the maritime logistics expert towards our market. Actively do Port representation Georgia Port Authority (GPA), generate freight forwarding sales, handle nomination shipments, generate management reports on the agreed deadlines. Work on end-to-end last mile deliveries with professional handling. Maintaining of all India Inventory. Working as per Principal’s Standard Operating Procedures (SOPs) for booking copy, Quotation/Offer letter. Tank allocation for Cost Insurance & Freight (CIF) & Free on Board (FOB) booking. Special Tank preparation coordination with depot / principal. Preparing Request for Quote (RFQ’s) and sending it to accounts for Offer. Maintaining Rate Sheet. Tank release order for CIF shipments – Obtaining Cleaning Certificate (CC) & Tank Certificate (TC). Booking Sheet / Offer / Material Safety Data Sheet (MSDS). Arranging Empty Movement Local & Exim. Preparing Load Count report. Longstanding Container Report. Processing vendor invoices. Keeping track of customer’s loading plan and accordingly placing bookings with Carriers. Following up with Carrier for Haz Approval & confirm booking. Following up for Dangerous Goods (DG) indexing follow-up. Updating SOC details on carrier’s website. Keeping track of Vessel opening window for placing booking and coordinating with Carrier & principal appropriately. Placement of Tanks as per shipper’s stuffing schedule. Coordinating with transporter for availability of Vehicle and accordingly issuing Tank Release order. Keeping track of the trailers reaching customers factory, leaving from factory, arriving at Nhava Sheva. Co-ordinating with Custom House Agent (CHA) for customer clearance for all ex-work shipments. Keeping track on Vessel gate opening & cut off, accordingly providing instructions to CHA for offloading in buffer or detaining the tank on trailer. Updating Buffer Yard List to principal. Arranging Vanning survey. Co-ordinating with accounts team for payment. Ensure fully support and report according to the process towards accidents/incidents investigation and reporting, customer complaints handling, improvement potentials registering; and audit findings follow up. Responsible to follow Quality Health Safety, Security & Environment (HSSE) policies, guidelines, procedures and legal and other requirements established by the company. What do we offer: In our company, you will have the opportunity to deal with different cultures, be part of a dynamic environment with a continuously learning culture and will be a member of an organization that is shaping the maritime industry. Sounds interesting? If you can see yourself in this role, please let us know why you are our new Customer Service Coordinator. You can apply online today through our career portal by creating a ‘Candidate Home’ account. Here you can upload your resume and a motivational / covering letter. Work Location: Mumbai, India #WPS
Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Wilhelmsen Ship Management is a third-party ship manager providing various services across the globe. With a huge strength of Employee and Seafarers, we own and operate the world’s largest Maritime Network in more than 70 countries. Wilhelmsen Ship Management Chennai is looking for a PMS Database Assistant for its Global PMS Support Team. If you have an innate ability to learn and adapt to a dynamic and ever evolving environment, then this is a opportunity you should not miss. If you are energetic, enthusiastic with a high level of drive and determination and eager to increase your experience in Planned Maintenance in the Marine Industry, then we at Wilhelmsen can tap your hidden potential. Enlisted below is the main responsibility for this position: Main Responsibilities and Tasks: Perform and update PMS Project/support. Assisting to collect technical data for PMS related projects. Assist in PMS Technical Database building Projects. Assist Technical Support team to update PMS related technical details in PMS System. Extract PMS data from technical manuals and Quality Check of data for PMS projects. Assist in Special PMS Projects. Assist PMS technical database related tasks. Contributes to team effort by accomplishing related results as needed. Qualifications and Experience: Professional degree in technical and/or marine Engineering. (Freshers can apply) Good interpersonal and communication skills. Possess customer service mindset and skills. Quality and results oriented. Good team player. Positive, proactive and self-driven attitude, with the ability to work independently and/or in teams. Ability to communicate clearly and persuasively, both verbally and in writing Application Deadline: 11th August 2025 Work Location: Chennai, Tamil Nadu. #WSM
Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Wilhelmsen Ship Management is a third-party ship manager providing various services across the globe. With a huge strength of Employee and Seafarers, we own and operate the world’s largest Maritime Network in more than 70 countries. Wilhelmsen Ship Management Chennai is looking for a PMS Database Assistant for its Global PMS Support Team. If you have an innate ability to learn and adapt to a dynamic and ever evolving environment, then this is a opportunity you should not miss. If you are energetic, enthusiastic with a high level of drive and determination and eager to increase your experience in Planned Maintenance in the Marine Industry, then we at Wilhelmsen can tap your hidden potential. Enlisted below is the main responsibility for this position: Main Responsibilities and Tasks: Perform and update PMS Project/support. Assisting to collect technical data for PMS related projects. Assist in PMS Technical Database building Projects. Assist Technical Support team to update PMS related technical details in PMS System. Extract PMS data from technical manuals and Quality Check of data for PMS projects. Assist in Special PMS Projects. Assist PMS technical database related tasks. Contributes to team effort by accomplishing related results as needed. Qualifications and Experience: Professional degree in technical and/or marine Engineering. (Freshers can apply) Good interpersonal and communication skills. Possess customer service mindset and skills. Quality and results oriented. Good team player. Positive, proactive and self-driven attitude, with the ability to work independently and/or in teams. Ability to communicate clearly and persuasively, both verbally and in writing Application Deadline: 11th August 2025 Work Location: Chennai, Tamil Nadu. #WSM
Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Wilhelmsen Ship Management is a third-party ship manager providing various services across the globe. With a huge strength of Employee and Seafarers, we own and operate the world’s largest Maritime Network in more than 70 countries. Wilhelmsen Ship Management Chennai is looking for a Technical Support Engineer for it’s Global PMS Support Team. If you have an innate ability to adapt to a dynamic and ever evolving environment, then this is a opportunity you should not miss. If you are energetic, enthusiastic with a high level of drive and determination and eager to increase your experience in Planned Maintenance in the Marine Industry, then we at Wilhelmsen can tap your hidden potential. Enlisted below is the main responsibility for this position: Main Responsibilities and Tasks Perform and update PMS support requirement from vessels. Assisting to collect technical data for PMS related projects. Assist in PMS Technical Database building Projects. Assist Technical Support team to update PMS related Technical details in PMS System. Extract PMS data from technical manuals and Quality Check of data for PMS projects. Assist in Special PMS Projects. Assist PMS technical database related tasks. Prepares reports by collecting and analyzing information from PMS System. Contributes to team effort by accomplishing related results as needed. Qualifications and Experience: Professional degree in technical and/or marine Engineering. Minimum 1 year of experience in PMS. (Mandatory) Good interpersonal and communication skills. Possess customer service mindset and skills. Quality and results oriented. Good team player. Positive, proactive and self-driven attitude, with the ability to work independently and/or in teams. Ability to communicate clearly and persuasively, both verbally and in writing Experience in PMS related data handling Application deadline: 11th August 2025 Work Location: Chennai, India #WSM
Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Wilhelmsen Ship Management is a third-party ship manager providing various services across the globe. With a huge strength of Employee and Seafarers, we own and operate the world’s largest Maritime Network in more than 70 countries. Wilhelmsen Ship Management (I) Pvt. Ltd. is looking for a Procurement Officer for it's Global Procurement Team in Mumbai. Procurement Officer is to work with colleagues, customers and suppliers to improve total cost performance and quality in supporting the GPS Strategy. Foster close collaborative interpersonal relationships with colleagues and build the credibility of the function. Continuously improve service quality and productivity levels. Proactively share best practices across GPS teams. Secure periodic performance feedback from procurement teams, vessels, Technical / Vessel Managers and Regional Procurement Manager / Head of GPS to ensure that any deficiencies are identified and rectified. Enlisted below are the formal authorities and responsibilities: Main Responsibilities Leadership. Mentor team members to ensure the best possible service in accordance with the SLA. Coach and train new staff equip them with knowledge that is required to conduct their day to day activities. Actively engage, contribute and support existing team initiatives supporting the GPS Strategy. Operational Performance & KPI's. Ensure that all requisitions, quotes, purchase orders and invoices are processed in accordance with SLA provisions for GPS. Follow up and co-ordinate with all stakeholders to ensure that goods and services are provided as required. Comply with the 5 R's (Right product, Right quantity, Right place, Right time and Right price.) Ensure that clear audit trails and records are available to justify and back up all procurement decisions. Maintain BASSnet data to ensure that accurate KPI's can be produced. Supply Chain Management / Logistics. Ensure goods and services are delivered according to the vessel schedules. Report any deviations and take action to re-route goods / services, if necessary, whilst minimizing any cost impact. Clear understanding of Incoterms. Look for supply chain efficiencies and opportunities to consolidate cargo to reduce costs. Procurement Strategy. Support GPS Strategy. Project Management. Work with colleagues, customers and suppliers to improve total cost performance and quality. Identify opportunities to optimize processes and procedures and present to senior managers for approval. Support sourcing projects. Sourcing and Pricing. Identify and evaluate potential suppliers to ensure availability of items and ensure smooth operation onboard the vessel / rigs. Evaluate offers in accordance with GPS procurement procedures taking account of the urgency of the requirements, whilst always ensuring that WSM's standards of governance and audit trails are always maintained. E-sourcing. Identify opportunities for e-sourcing and forward to Procurement Manager. Supplier Relationship Management. Develop and share knowledge of WSM's global supplier base, establish relationships and maintain contacts with key suppliers worldwide. Negotiation. Develop lowest landed cost mindset. Constantly refine negotiation skills with emphasis on achieving a 'win -win' for both parties. Continuously challenge suppliers on their existing prices to generate tangible savings. Constantly challenge prices within the Procurement Teams and ensure that offers are based on the lowest landed cost. Identify possible areas for improvement to reduce cost (e.g. payment terms, incoterms, delivery cost etc.) Contract Management. Ensure compliance with GPS frame agreements, where applicable. Responsible Procurement. When possible, ensure vendors comply with the standards set out in IMPA ACT Financial Analysis. Ensure that all new vendors provide financial data and that this is reviewed prior to opening an account. Highlight any vendors who may be in financial difficulty to senior management. Risk Management. Take steps to avoid delivery delays and monitor deliveries from vendors closely. Prioritize and take special measures to avoid off hire of vessels. Data Analysis. Review vendor delivery performance monthly, identify and address any concerns. Procurement Systems. Purchasing System expert user (Bassnet, Salesforce, MYMPS, Procurement GIMS Guidelines.) Shipserv, ShipServ Pages & Reports, Ariba - Sourcing & CM, DOCMap. Industry Knowledge. Detailed awareness of marine industry and key drivers that effect the business. Excellent working knowledge of marine suppliers, their markets and their competitors. Good working knowledge of technical / functional specifications. Process Improvement (Kaizen Process Improvement - Process Waste Reduction Ideas.) Proactively suggest ways to improve service offered. Identify inefficiencies in processes and suggest improvements. Accountabilities Performance will be measure against: Team Key Performance Index (KPI) results for his vessels. Effectiveness to assist in informing and promoting cooperation to achieve all Operational Deliverables of his/her Team and ensuring team is fully aware of target performance of his/her team. Cultivate the right mindset within the team to ensure a Strong Sense of Responsibility, Accountability, Urgency, and Dedication to deliverables. Customers' satisfaction measured against surveys and direct stakeholder feedback +added targets set in the AOP. Work process efficiency as targeted in the AOP and according to performance measures defined in management system (GIMS.) Responsible in monitoring and delivering the Overall Performance to meet Stakeholder Expectations (validated by KPI results of his/her vessels and Performance Survey). Qualifications 3 – 5 years Maritime Purchasing Experience from the maritime industry with significant procurement / logistics exposure. Or Degree / Diploma / FE Qualification / CIPS. Result Oriented, Sense of Initiative, Assertive, Solution Driven, Process Improvement Mind-set. Customer focused and excellent command of English. Strong Stakeholder Management. High Level of Drive and Determination. Solution first approach. Strong interpersonal skills - ability to get along with diverse personalities and cultures. Flexible, out-of-the box thinker who is comfortable working under pressure. Pro-active attitude with strong sense of ownership. Work Location: Mumbai, India Application deadline: 18th August 25 #WSM
Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. We are looking for a Sales Support Coordinator to support our customers for our Ships Service division, in Mumbai, India. Are you the Sales Support Coordinator we are looking for? The overall purpose of support to the sales team with preparation of presentations, business reviews, deal proposals, customer analysis and other relevant task. Manage customers, vessels and contracts data. Coordinate and organize sales meetings and customer events. Provide various support to Area Sales. The role will include two primary focus areas (where applicable) : Marketing & Event Coordinator and First-line support What you will be doing: Register, update and maintain master data related to new / existing customers and vessels in cooperation with Asset Management team where applicable. Coordinate Office of Foreign Assets Control (OFAC) screening and credit checks on new/existing customers also in relation to signing/renewing contracts in cooperation with Credit and Compliance team. Assist Key Account Managers (KAMs) and Head of Sales (HoS) with contract management, in accordance and collaboration with Pricing and Governance Team. Provide sales and customer analysis, prepare business reviews and customer presentations. Monitor and drive improvement of customer data accuracy and completeness. Facilitate successful implementation of sales processes and Customer Relationship Management (CRM) usage in cooperation with Sales Operations team. Coordinate the implementation of sales initiatives & campaigns. Facilitate local sales meetings and customer events planning in partnership with the Marketing team. Coordinate Sales communications / customer letters. Handle supplier forms/customer portals registration in cooperation with Sales team, Human Resources (HR), Credit, Local Customer Service (LCS), Quality, Health, Safety, Security, Environment (QHSSE). Focus area Marketing & Event Coordinator - Main Responsibilities: Implementing and help to develop marketing strategies and initiatives in cooperation with the Marketing team. Facilitate communication between the Marketing team and the local Sales team, ensuring effective collaboration and utilization of available marketing tools to support sales activities. Plan, prepare and organize local sales meetings, custom er events and exhibition in collaboration with the Marketing team. Coordinate the distribution of corporate giveaways. Proactively seek opportunities to enhance collaboration, identify ways to bring additional value to the organization for greater efficiency. Focus area First-line Support - Main Responsibilities: Ensure effective execution of sales processes in cooperation with Sales Operations team. Facilitate successful onboarding and implementation of CRM and dashboards usage by being the first line support for the Area Sales team in cooperation with Sales Operations team. Assist on enforcing high levels of quality, accuracy and consistency in the sales planning/forecasting and opportunity pipeline management. Deliver analytics insights focused on sales performance and customer engagement. Proactively seek opportunities to enhance collaboration, identify ways to bring additional value to the organization for greater efficiency. Qualification, Experience and Skills Preferably Graduates with minimum 3 years of experience. Preferred experience as a sales coordinator in marine industry. Prior experience as a sales coordinator within the maritime industry will be an added advantage. Fluent English – both written and spoken. Ability to work on company's systems. Ability to work independently and systematically. Able to meet deadlines through good time management and allocation of priorities. Ability and aptitude to learn is a must – training can be provided to bring the candidate up to speed with the requisite knowledge to perform the job. How to apply Sounds interesting? If you see yourself fitting into this role, please let us know why the role interest you. Apply online through our career portal at https://www.wilhelmsen.com/careers/ under Current Vacancies by creating a ‘Candidate Home’ account and thereafter upload your resume and a motivational letter. Wilhelmsen group is committed to equal employment opportunity. We celebrate our differences and encourage people of all backgrounds, ethnicity, genders and beliefs to apply #WSS