Technical Services Coordinator

What this job involves:

Providing onsite support

You will be the Site leads reliable resource on whom we can bank on for all technical expertise. Youll achieve this by responsibly performing routine site checks and inspections to ensure all critical procedures and equipment management best practices are implemented and followed. Also we would look at your technical skills and suggest if any processes can be improved and implement cost saving measures. There will be questions that will arise while you are at the forefront and your contributions should be inline with team thoughts and motive.

Youll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping and appointment coordination. Youll need to ensure we hit key performance indicators and meet our service level agreements.

Key aspects

• Monitor day to day technical operations activity for the site.
• Support to ensure adequate supply of materials including Electrical, plumbing, Carpentry
• Coordinate with the landlord team to ensure compliance with statutory regulations on fire, health and safety standards & building management
• Coordinate with vendor staff & staff on site to ensure the smooth operation
• Routinely inspect the building, have regular walk arounds and raise tickets for closure of the identified snags on a daily basis
• Assess & analysis of the readings for weekly & monthly reports on M & E, covering the maintenance contracts, spare parts consumption, Incident reports, Improvement projects etc
• Support the asst manager- technical in identifying energy management, saving opportunities, risk management.
• Client/Stakeholder Management
  • Proactively engage stakeholders to ensure that on site clients expectations are met though high levels of customer service
  • Build and develop effective client / stakeholder relationships across multiple levels of the organisation
  • Proactively understand the customers/ employees needs and act on them before being requested
• Finance Management
  • Accurate billing and invoicing
  • Adherence to the monthly forecast
  • Invoice management.
• Procurement & Vendor Management
  • Work on getting quotations as per site need
  • Sharing indents for monthly material supply
  • Zero stock out of situation
• Other Key Activities
  • Participate in emergency evacuation procedures including crisis management and business continuity
  • Take readings for weekly & monthly reports on M & E, covering the maintenance contracts, spare parts consumption, Incident reports, Improvement projects etc
  • Energy management, saving opportunities, risk management & engineering systems audits
  • Preparing floor register for Health and Safety Issues for client 24/7 emergency call support and site attendance is require