Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale unleashing the potential of businesses and people The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter By taking advantage of all structured and unstructured data securing and protecting private information more effectively Elastics complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI What is The Role: Elastic is seeking an experienced Associate to join our growing International Reporting team, responsible for both Statutory and consolidated IFRS Financial Statements You will report into our Manager, International Reporting You will work together with a broad range of groups: accounting, tax, legal and treasury As an International Reporting Associate, you will work with the broader financial reporting team and will drive timely and accurate completion of statutory reporting requirements across a number of international entities and resolve project roadblocks as needed What You Will Be Doing: With direction from the Manager, International Financial Reporting and others, you will Prepare and maintain statutory ledgers that track US GAAP vs local GAAP/IFRS differences year over year Review the financial schedules to support external service providers in compiling and preparing statutory financial statements prepared in accordance with local GAAP and IFRS reporting standards Project manage the financial statement audits to ensure resolution of accounting and reporting issues, timely completion of audit, and filing of the respective statutory financial statements Monitor the implementation of new accounting standards under local GAAP/IFRS Establish strong working relationships and collaborate with various internal groups, including accounting, tax, legal and treasury Assist with implementation of new systems that directly impact international financial reporting Propose improvements to processes and internal controls Participate in other international reporting projects as assigned What You Bring: Bachelor's Degree in Accounting or Finance You have an active CPA/CA/ACCA (or equivalent credentials) and prior experience in financial reporting 3+ years of external audit, accounting, and/or financial reporting experience Working knowledge of IFRS Proficiency in MS Excel Experience with large ERP system (Netsuite preferred), High degree of organization and ability to manage multiple, competing projects and priorities simultaneously Additional Information We Take Care of Our People: As a distributed company, diversity drives our identity Whether youre looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life Your age is only a number It doesnt matter if youre just out of college or your children are; we need you for what you can do We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with a minimum of 16 weeks of parental leave Different people approach problems differently We need that Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic co We will reply to your request within 24 business hours of submission Applicants have rights under Federal Employment Laws and can view the following posters linked below: Family and Medical Leave Act (FMLA) Poster Employee Polygraph Protection Act (EPPA) Poster Elasticsearch develops and distributes technology and information that is subject to U S and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk Peoples Republic (DNR), and the Luhansk Peoples Republic (LNR) If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role Please note that national origin and/or nationality do not affect eligibility for employment with Elastic Please see here for our Privacy Statement
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale unleashing the potential of businesses and people The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter By taking advantage of all structured and unstructured data securing and protecting private information more effectively Elastics complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI What is The Role: As an Integration Engineer, you will play a critical role in developing integrations for our Data & Integrations team This role will be responsible in the end-to-end process of design, develop, test and deployments Collaboration with the business stakeholders and team members will be a key in designing a scalable integration This role involves working with major SaaS platforms like Salesforce, Netsuite, Marketo and gives you the creative canvas to help Elastic be efficient and automated for years to come If you are passionate about MuleSoft, Real-time integrations, APIs and supporting a wide range of business systems, then we would love to hear from you! What You Will Be Doing: Collaborate with cross-functional teams, including software developers, system architects, and business analysts, to understand integration requirements and translate them into robust and scalable solutions Design and implement integration architectures using industry best practices, ensuring efficient and reliable data flow between systems Develop and maintain integration workflows, APIs, connectors, and data transformation processes using integration platforms like Mulesoft Troubleshoot integration issues, conduct root cause analysis, and implement corrective actions to ensure optimal system performance and stability Perform code reviews, debugging, and troubleshooting to ensure the quality and stability of integration solutions Collaborate with vendors and third-party providers to leverage their APIs and integration tools effectively What You Bring: 3+ years of experience in integration engineering, with a strong focus on designing and implementing integration solutions Strong proficiency in Mule ESB, Anypoint Studio, Anypoint API Manager, and other Mulesoft tools and technologies Strong understanding of integration patterns, web services (SOAP/REST), APIs, and data transformation techniques Experience with Agile development methodologies and DevOps practices Excellent problem-solving and analytical skills, with the ability to quickly identify and resolve integration issues Strong communication skills, with the capacity to collaborate effectively with both technical and non-technical stakeholders Prior experience with Elasticsearch products is a plus Additional Information We Take Care of Our People: As a distributed company, diversity drives our identity Whether youre looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life Your age is only a number It doesnt matter if youre just out of college or your children are; we need you for what you can do We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with a minimum of 16 weeks of parental leave Different people approach problems differently We need that Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic co We will reply to your request within 24 business hours of submission Applicants have rights under Federal Employment Laws and can view the following posters linked below: Family and Medical Leave Act (FMLA) Poster Employee Polygraph Protection Act (EPPA) Poster Elasticsearch develops and distributes technology and information that is subject to U S and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk Peoples Republic (DNR), and the Luhansk Peoples Republic (LNR) If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role Please note that national origin and/or nationality do not affect eligibility for employment with Elastic Please see here for our Privacy Statement
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale unleashing the potential of businesses and people The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter By taking advantage of all structured and unstructured data securing and protecting private information more effectively Elastics complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI What is The Role: Join our Global Sourcing team as a Sr Sourcing Analyst to support the Marketing category You will be responsible to negotiate complex vendor negotiations across a range of marketing services, including research and advisory firms, creative and brand agencies, Public Relations Firms and Search Engine Optimization partners, and Demand Generation Agencies This is an excellent opportunity for someone with a marketing background who is looking for a switch into sourcing, procurement and supply chain We believe that a deep understanding of marketing can unlock better collaboration and more effective vendor partnerships and build exceptional relationships within the organization What You Will Be Doing: Lead contract reviews in close collaboration with Legal, Marketing, and Sourcing teams, ensuring agreements align with business needs and risk frameworks Partner with in-house counsel to navigate complex terms and secure appropriate approvals Work closely with marketing teams to gain a foundational understanding of their goals and ensure procurement strategies support them Align sourcing and contracting efforts with global category strategies and generate regular metrics on spend influence, savings, and vendor utilization Leverage data analysis to provide actionable procurement insights and recommendations Help manage preferred vendor lists and guide teams toward informed, strategic vendor selections Lead quarterly meetings with critical vendors to ensure they are meeting the needs of the business What You Bring: Bachelors or Masters degree in Business, Marketing, or a related field 5 8 years of experience in marketing operations, agency management, procurement, or vendor relationship roles Familiarity with marketing categories such as creative services, research, PR, digital marketing, and demand generation agencies Strong communication, negotiation, and stakeholder management skills High integrity and practical judgment with a solutions-focused mindset Ability to work independently, balance priorities, and build trust across a global organization Be a self-starter with a positive, can-do attitude Must be willing to work on ones own initiative and must be focused on achieving goals Sophisticated contract management skills and the ability to understand and negotiate master service agreements, order forms, SOWs, and various other legal documentation Strong communication, relationship building, influencing, persuasion, negotiation, presentation, conflict resolution and business analysis skills This is a global position and will require some limited travel Work Hours: 1 PM 10 PM IST (EMEA shift), with some flexibility to support global time zones Additional Information We Take Care of Our People: As a distributed company, diversity drives our identity Whether youre looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life Your age is only a number It doesnt matter if youre just out of college or your children are; we need you for what you can do We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with a minimum of 16 weeks of parental leave Different people approach problems differently We need that Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic co We will reply to your request within 24 business hours of submission Applicants have rights under Federal Employment Laws and can view the following posters linked below: Family and Medical Leave Act (FMLA) Poster Employee Polygraph Protection Act (EPPA) Poster Elasticsearch develops and distributes technology and information that is subject to U S and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk Peoples Republic (DNR), and the Luhansk Peoples Republic (LNR) If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role Please note that national origin and/or nationality do not affect eligibility for employment with Elastic Please see here for our Privacy Statement
Elastics Support team is unlike any other on Earth: while we are spread across 12 time zones and 15 countries, we operate as a unit, as a family We are massively distributed yet lovingly intimate The service we deliver is caring, empathetic, and human yet ambitious, direct, and comprehensive We dont do it alone, as we are tightly integrated with our core developers in a way that is real, genuine, and never taken for granted Our team is a dream for someone seeking honest, hard work and rewards It is a nightmare for anyone afraid to ask questions or be questioned always forward, never backward We are not trying to change the world, we already have Were just waiting for everyone else to catch up We have our good days and our not so good days, and we face them together, as a family We listen We solve We guide We get it And were excited to bring on a new team member to love What You Will Be Doing Ensuring technical customer issues are serviced within our contractual SLA and managed to resolution Maintain strong relationships with our customers for the delivery of technical support Resolves customer problems via telephone, email, chat or remote access Have a mindset of continuous improvement in terms of the efficiency of support processes and customer satisfaction Work across multicultural and geographically distributed teams Contribute to product documentation, customer knowledge base, and best practices guides Continuously improve processes and tools in collaboration with the team Provide weekend on-call support for the team rotation (8 hours during regular work hours) Develop subject matter expertise one key product feature Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors Take part in organizational projects, programs and/or business initiatives using proven creativity and ingenuity to improve performance and customer experience Provide technical leadership in Elastic communities and Knowledge-Centered Service methodology and process Creation of lab environments to replicate customer issues Communicate tactfully with customers: gather information, provide diagnostic and resolution steps, convey process and product guidance What You Bring 7+ years of experience in technical support, system administration or related customer-facing role A technical background in systems administration, Network Engineering, Software Engineering, etc Strong verbal and written communication skills in English A customer-oriented focus Good understanding of cloud-native and container-based technologies Cloud technologies such as AWS, GCP, Azure and frameworks such as Kubernetes and Docker Understand the Product Lifecycle and future direction for the supported products or product line Strong understanding of cloud-native and container-based distributed systems like Kubernetes
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale unleashing the potential of businesses and people The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter By taking advantage of all structured and unstructured data securing and protecting private information more effectively Elastics complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI What is The Role: For all of us at Elastic, community matters Our users and contributors have helped to ensure that Elasticsearch, Kibana, Logstash, and Beats are more than just code they are open source projects that people love to use, and love to talk about! As our Community Programs Specialist for the APJ region, you will champion Elastic's software developer community Are you that kind of person who is invigorated by supporting the tech communityDo you feel at home organizing meetups and developer conference appearances by identifying and coordinating requirements; developing schedules and assignments; and reporting on your activities using various toolingWell, this might just be your dream job In this role, you will support the advocacy of Elastic's product line by organizing meetups and conference participation as well as the coordination of related logistics, driving regional conference strategy, and other challenges as required User group meetings typically take place in the evenings (and on Saturdays in India), so it is crucial that you would be available to remotely support these events on an as-needed basis What You Will Be Doing: End-to-end event management, from initial planning to post-event evaluation Coordinate swag ordering and delivery to developer conferences, meetups, and community members Partner with Developer Advocates on regional event strategy Draft and proofread marketing collateral for events Comfortably communicate with many different colleagues in various roles across a distributed company and community Excellent oral and written communication skills in English What You Bring: Extensive experience in event and logistics coordination Strong project management skills Comfortable reporting and tracking results Budget management Initiative planning Near-native English skills are a must Bonus Points: A link showcasing some of the events you've produced or organized Familiarity with Mandarin language is a bonus Additional Information We Take Care of Our People: As a distributed company, diversity drives our identity Whether youre looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life Your age is only a number It doesnt matter if youre just out of college or your children are; we need you for what you can do We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with a minimum of 16 weeks of parental leave Different people approach problems differently We need that Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic co We will reply to your request within 24 business hours of submission Applicants have rights under Federal Employment Laws and can view the following posters linked below: Family and Medical Leave Act (FMLA) Poster Employee Polygraph Protection Act (EPPA) Poster Elasticsearch develops and distributes technology and information that is subject to U S and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk Peoples Republic (DNR), and the Luhansk Peoples Republic (LNR) If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role Please note that national origin and/or nationality do not affect eligibility for employment with Elastic Please see here for our Privacy Statement
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role: Elastic is searching for an Enterprise Account Executive for Digital Natives to expand our Enterprise and Strategic customer accounts. Our Enterprise Account Executives are individual contributors, passionate about building new business and growing the Elastic footprint within accounts and ensuring our customers are optimally leveraging Elastic cloud solutions across their organization. Are you ready to help users address their hardest problems through the power of search? If so, we’d love to hear from you! What You Will Be Doing: Responsible for new business acquisition and revenue growth across Digital Native accounts (startups, unicorns, digital-first enterprises) in North India. Own and exceed quarterly and annual revenue targets. Lead consultative sales cycles, using use-case driven selling. Collaborate with pre-sales, marketing, and customer success to accelerate deal cycles Building awareness and driving demand for Elastic solutions within Accounts, by helping users and customers derive value from their data sets Serving as an evangelist for our Open Source offerings while communicating and demonstrating the capabilities of our commercial features Identify and engage key decision-makers across Product, Engineering, and IT to uncover new business opportunities, drive the sales process end-to-end, and close complex, high-value deals. Building a robust business plan through community, customer and partner ecosystems to achieve significant Elastic growth within your accounts Ensure accuracy in pipeline, forecasting, and commit tracking What You Bring: Shown success in selling SaaS subscriptions to VC-backed or high-growth digital businesses, with consistent quota overachievement and strong customer endorsements. Strong executive presence in North India’s startup ecosystem preferred and ability to drive value-led conversations A deep understanding and preferably experience selling into the ecosystem we live in, including Enterprise Search, GenAI, Observability, Security and Cloud An appreciation for the Open Source go-to-market model and the community of users who rely on our solutions every single day Bonus Points: Have previously worked in Digital Native accounts. Previous experience selling in an Open Source model Additional Information - We Take Care of Our People: As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with a minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [email protected] . We will reply to your request within 24 business hours of submission. Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic .
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role: Elastic is searching for an Enterprise Account Executive for Digital Natives to expand our Enterprise and Strategic customer accounts. Our Enterprise Account Executives are individual contributors, passionate about building new business and growing the Elastic footprint within accounts and ensuring our customers are optimally leveraging Elastic cloud solutions across their organization. Are you ready to help users address their hardest problems through the power of search? If so, we’d love to hear from you! What You Will Be Doing: Responsible for new business acquisition and revenue growth across Digital Native accounts (startups, unicorns, digital-first enterprises) in North India. Own and exceed quarterly and annual revenue targets. Lead consultative sales cycles, using use-case driven selling. Collaborate with pre-sales, marketing, and customer success to accelerate deal cycles Building awareness and driving demand for Elastic solutions within Accounts, by helping users and customers derive value from their data sets Serving as an evangelist for our Open Source offerings while communicating and demonstrating the capabilities of our commercial features Identify and engage key decision-makers across Product, Engineering, and IT to uncover new business opportunities, drive the sales process end-to-end, and close complex, high-value deals. Building a robust business plan through community, customer and partner ecosystems to achieve significant Elastic growth within your accounts Ensure accuracy in pipeline, forecasting, and commit tracking What You Bring: Shown success in selling SaaS subscriptions to VC-backed or high-growth digital businesses, with consistent quota overachievement and strong customer endorsements. Strong executive presence in North India’s startup ecosystem preferred and ability to drive value-led conversations A deep understanding and preferably experience selling into the ecosystem we live in, including Enterprise Search, GenAI, Observability, Security and Cloud An appreciation for the Open Source go-to-market model and the community of users who rely on our solutions every single day Bonus Points: Have previously worked in Digital Native accounts. Previous experience selling in an Open Source model Additional Information - We Take Care of Our People: As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with a minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic .
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data securing and protecting private information more effectively Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. Are you passionate about understanding the "why" in managing risk If so, come join the growing IT Risk & Compliance (ITRC) team at Elastic! In this role, you will work with a diverse group of collaborators not just within IT, but across various functions at Elastic! We are looking for a self-motivated individual who seeks to help bring a practical and intuitive approach to risk and compliance. ITRC's objective is to drive a "compliance-by-design" mindset through thought leadership and a consultative approach. This role requires the use of analytical skills to solve complex problems and deliver clear recommendations to collaborators in IT, Information Security, and others in the business. Assist in the evaluation of technology risks end-to-end processes and new projects at Elastic from planning, scope development to execution which includes: - Evaluating, documenting, and advising on end to end business system architecture and processes in order to effectively manage IT risks and build out mitigation measures - Documenting and evaluating end-to-end business systems architecture and processes to effectively manage IT risks to assist in the design of appropriate mitigation measures - Validating design of processes and controls to facilitate internal or external audits - Assist with internal controls walkthroughs and obtaining evidence requested from audit teams - Analyzing audit deficiencies or improvement opportunities by defining the appropriate remediation plans - Educate a diverse workforce in the why, what, and who of risk management What You Bring: - 2 to 3 years of experience in IT Audit or IT Risk Advisory from a Big 4 public accounting firm, or a public company - A deep understanding of IT General Controls and the role they play in an overall control environment is a must - Knowledge of how periodic user access reviews work, and critical audit testing attributes - Experience with reviewing and analyzing SOC1/2 reports - Ability to manage multiple tasks and priorities, and to stay organized and efficient in a fast-paced environment - Natural curiosity for finding opportunities for automation in processes and controls - Excellent communication skills and ability to work effectively across multiple functional and business groups - Ability to think critically and creatively to resolve issues - Demonstrated creativity and flexibility in problem solving and project collaboration Bonus Points: - Experience working with modern GRC solutions such as AuditBoard and project management platforms such as Jira - Ability and interest in working in a fast-paced, high-growth setting with a positive approach - Worked with multicultural and geographically distributed teams As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do: - Health coverage for you and your family in many locations - Ability to craft your calendar with flexible locations and schedules for many roles - Generous number of vacation days each year - Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service - Up to 40 hours each year to use toward volunteer projects you love - Embracing parenthood with a minimum of 16 weeks of parental leave We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk Peoples Republic (DNR), and the Luhansk Peoples Republic (LNR). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.,
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale unleashing the potential of businesses and people The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter By taking advantage of all structured and unstructured data securing and protecting private information more effectively Elastics complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI, What Is The Role Were always on the search for amazing people The IT Operations team at Elastic is responsible for delivering technical support and operational services to Elastic employees across the organization Their core mission is to ensure that all business systems, office infrastructure, and end-user devices are running smoothly and securely, enabling Elasticians to work efficiently from anywhere The IT Operations Team is committed to delivering reliable, responsive, and secure IT services, supporting both remote and office-based employees, and continuously improving Elastics technology environment, We are looking for an experienced and talented Servicenow QA professional to join our dynamic team In this role, you will be responsible for designing and executing test scenarios and test cases that align with our organizational needs You will work closely with cross-functional teams to gather requirements, develop comprehensive test plans, and ensure the delivery of high-quality, defect-free applications Success in this position requires a deep understanding of ServiceNow applications ( ITSM, SPM, HRSD) testing best practices and the ability to translate business requirements into thorough and effective test scenarios, What You Will Be Doing You will work closely with our 6 ServiceNow Developers and 1 Business Analyst to ensure high-quality delivery across our ServiceNow applications, Your primary responsibility will be to design, execute, and maintain functional test cases to validate configurations, workflows, and integrations within ServiceNow, Collaborate with Business Analyst and Developers to understand requirements, acceptance criteria, and use cases, Develop, maintain, and execute manual and automated test cases for ServiceNow applications and features, Perform functional, regression and integration across ITSM, HRSD, SPM, Knowledge, InfoSec and Service Portal applications, Contribute to test planning and test strategy documentation, Strong experience testing ServiceNow applications ( ITSM, SPM, HRSD), Hands-on experience with ServiceNow functionality: incident, request, catalog, knowledge, HR case, and/or portal testing, Understanding of Agile/Scrum methodology, Prior experience in a ServiceNow implementation or support team, What You Bring Over 5 years of proven experience as a QA professional specializing in ServiceNow, with a strong track record of designing and executing test plans and test cases, Highly skilled in identifying, tracking, and debugging defects in collaboration with developers, while maintaining thorough QA documentation and test matrices, Extensive hands-on experience testing ServiceNow applications such as ITSM, SPM, and HRSD, Proficient in developing and executing manual functional, end-to-end, and regression tests for ServiceNow features and applications, Experienced in building automated tests using Selenium or similar automation tools, Adept at analyzing requirements, preparing documentation and use cases, and refining test scenarios to ensure comprehensive coverage of functionality, Effective at listening to and interpreting user requirements, translating them into actionable test scenarios, Maintains clear documentation of test results and execution status for communication with IT customers, project managers, business analysts, developers, and team leads, Consistently adheres to quality testing standards, guidelines, and project timelines, Skilled in using JIRA for automation deliverables, test case management, defect tracking, test reporting, and related QA functions, Comfortable with querying data to support testing activities, Demonstrates deep understanding of QA standards, processes, and methodologies, and their application within an enterprise environment, Strong interpersonal and analytical skills, with keen attention to detail, Ability to manage timelines, adapt to shifting priorities, and resolve issues efficiently and effectively, Expertise in the Software Development Lifecycle, with solid knowledge of Agile development practices and sprint-based delivery models, Capable of understanding process interconnections, using process flow inputs and outputs to address issues that impact multiple areas or stories, Excellent written and verbal communication skills in English, Additional Information We Take Care Of Our People As a distributed company, diversity drives our identity Whether youre looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life Your age is only a number It doesnt matter if youre just out of college or your children are; we need you for what you can do, We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do, Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently We need that Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation, We welcome individuals with disabilities and strive to create an accessible and inclusive experience for for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk Peoples Republic (DNR), and the Luhansk Peoples Republic (LNR) If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role Please note that national origin and/or nationality do not affect eligibility for employment with Elastic, Please see here for our Privacy Statement,
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale unleashing the potential of businesses and people The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter By taking advantage of all structured and unstructured data securing and protecting private information more effectively Elastics complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI, What Is The Role Were always on the search for amazing people The CRM Engineering Team consists of people who have real passion for what they do and are masters at their craft We reflect the larger company philosophy, to solve data problems, but focus internally on the systems we build and the internal partners we support Agile in our processes, we strive to push the boundaries of our best-of-breed platforms to build a world-class systems operation Our team thinks smart, strategic and scalable, and will push you to do the same, We are looking for an experienced and talented Salesforce QA professional to join our dynamic team In this role, you will be responsible for designing and executing test scenarios and test cases that align with our organizational needs You will work closely with cross-functional teams to gather requirements, develop comprehensive test plans, and ensure the delivery of high-quality, defect-free Salesforce applications Success in this position requires a deep understanding of Salesforce testing best practices and the ability to translate business requirements into thorough and effective test scenarios, What You Will Be Doing Test end to end use cases and data flow with multiple systems (Salesforce, Integration testing, NetSuite etc), Collaborate with stakeholders and end-users to gather requirements, analyze business processes, and document the test scenarios for Regression , Smoke , E2E and Functional testing Running all automated test scenarios for the program including various scenarios with different outcomes expected, Work with JIRA for automation deliverables, test case management, defect management, test reporting, and other functions Define, develop and analyze test plans, create and execute tests, communicate issues/findings, manage defects, document test results, generate test reports, conduct release readiness reviews, and review documentation Participating in our agile development process with our team of Salesforce and other IT developers, Stay up-to-date with the latest Salesforce releases and features, and proactively suggest ways to leverage them in our organization, Define, build, modify and execute automated tests for regression test coverage of business process testing, utilizing Selenium ,Java Creating/maintaining automation BDD/TDD frameworks for automating Salesforce Functionalities Supports the introduction, adoption and adherence to new / advanced techniques and approaches in testing and automation What You Bring 5 + years of Proven track record in Salesforce projects as a QA professional, responsible for crafting and implementing test plans and test cases Skilled in detecting and tracking bugs, debugging with developers, and maintaining comprehensive QA documentation and test matrices Experience in manual functional/End to End, regression test development and execution of Salesforce and other SaaS systems Solid grasp of Sales cloud capabilities,Quote to Cash functionalities, confirmed configuration/testing experience with Salesforce App, Salesforce Integrations and Lightning Hands on experience developing automated tests using Selenium or any automation tool Analyzing requirements and composing documents and use cases, in order to develop, modify, complete test scenarios to ensure functionality is covered Have a knack for listening and interpreting user requirements and then turning them into action, Maintaining documentation of test results and execution status to communicate to IT customers, PM, BA, Dev, Team Lead Ensure consistency to quality testing guidelines, standards and project timelines Experience with SOQL/SQL familiarity and comfort with querying data Demonstrates expertise in understanding of and experience with QA standards, processes and methodologies and their application in an enterprise environment, Good interpersonal and analytical skills with attention to detail Ability to focus on Timelines, accept and handle changing priorities and address issues quickly and expertly Expertize in Software Development Lifecycle, Knowledge of Agile development practices and sprint delivery model Should have the ability to understand how different processes connect to each other So if an issue/bug impacts one area, but breaks another story, this candidate should use the inputs/outputs of a process flow to help address these issues, Excellent written and verbal communication skills in English Additional Information We Take Care Of Our People As a distributed company, diversity drives our identity Whether youre looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life Your age is only a number It doesnt matter if youre just out of college or your children are; we need you for what you can do, We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do, Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently We need that Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation, We welcome individuals with disabilities and strive to create an accessible and inclusive experience for for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk Peoples Republic (DNR), and the Luhansk Peoples Republic (LNR) If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role Please note that national origin and/or nationality do not affect eligibility for employment with Elastic, Please see here for our Privacy Statement, Show more Show less
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data securing and protecting private information more effectively Elastics complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.. What Is The Role. The Platform Billing teams mission is to provide a simple, transparent, and flexible SaaS billing experience based on the consumption of cloud resources and other Elastic services. The Elastic Cloud service is operated at a global scale across all top 3 public cloud providers, in more than 50 regions across the world, hosting mission-critical workloads for customers in every industry. The Billing team sits at the heart of Elastics business strategy, enabling the company to grow by developing capabilities like usage-based metering, consumption billing, and marketplace integrations.. Our team builds the systems responsible for billing our Cloud customers end-to-end. We collect millions of usage data points from distributed sources across AWS, GCP and Azure, which we use to calculate bills for our customers. We then make this information available to internal and external clients via API integrations and UI presentations.. We are looking for a Software Engineer to help us make an immediate impact on our monetization strategy. You will work alongside a distributed team to craft billing models that drive the growth of our Cloud products. You will learn how to meter and bill distributed applications using the Elastic Stack. This role will require collaboration with Product Managers, Designers, and other Developers to achieve our goals.. What You Will Be Doing. Implement features and execute on the roadmap for the Billing area of the Cloud. This includes working on the parts of the codebase that bring in monthly subscription revenue from thousands of Elasticsearch Service users.. Build scalable solutions and expose them via elegant REST APIs to deliver the best payments experience for the Elasticsearch Service.. Add features to the backend services in Python that uses Elasticsearch.. Collaborate with other Elastic engineering teams to develop scalable, automated solutions that drive our SaaS business.. Be hands-on with the codebase. Review work done by your peers, and provide constructive feedback.. Work on crafting a stable, scalable, and reliable ingestion pipeline built using Elastic products to harvest usage data from multiple products.. Use Elasticsearch and Kibana to aggregate data for billing and usage reporting purposes.. Participate in the operation of an always-on service, maintaining a high level of observability.. Grow and share your interest in technical outreach (blog posts, tech papers, conference speaking, etc).. Participate in the team's on-call rotation.. What You Bring. Proven experience (3+ years) with a track record of delivering high-quality code, preferably in Python.. Deep understanding of distributed systems and communication between services.. You care deeply about the design and quality of the features you ship.. Experience using Elasticsearch and/or Postgres in your application as a data store and analytics engine.. Experience or interest in working on SaaS billing or metering systems.. Strong communication and problem-solving skills.. Ability to work autonomously in a globally distributed team.. You love working with a diverse, worldwide team in a distributed work environment.. Additional Information We Take Care Of Our People. As a distributed company, diversity drives our identity. Whether youre looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesnt matter if youre just out of college or your children are; we need you for what you can do.. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.. Competitive pay based on the work you do here and not your previous salary. Health coverage for you and your family in many locations. Ability to craft your calendar with flexible locations and schedules for many roles. Generous number of vacation days each year. Increase your impact We match up to $2000 (or local currency equivalent) for financial donations and service. Up to 40 hours each year to use toward volunteer projects you love. Embracing parenthood with minimum of 16 weeks of parental leave. Different people approach problems differently. We need that. . Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. . We will reply to your request within 24 business hours of submission.. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster). Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk Peoples Republic (DNR), and the Luhansk Peoples Republic (LNR). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.. Please see here for our Privacy Statement.. Show more Show less
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data securing and protecting private information more effectively Elastics complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.. What is The Role:. We are seeking a detail-oriented Services Partner Operations Analyst to manage the end-to-end onboarding and offboarding processes, ensure compliance with governance policies, and oversee financial and contractual processes for our Service Partners. This role requires strong coordination skills, attention to detail, and the ability to collaborate with cross-functional teams, including Finance, Strategic Sourcing, and internal customers.. What You Will Be Doing:. Partner Onboarding & Offboarding:. Oversee the complete onboarding process, including contract execution, documentation, and system setup.. Manage end-to-end offboarding, ensuring accurate system deactivation and compliance.. Timecard & Compliance Management:. Ensure adherence to timecard compliance and governance policies.. Monitor and enforce accurate partner time tracking.. Financial & Procurement Operations:. Manage the full lifecycle of purchase orders, from creation to tracking of consumption (Microsoft systems).. Oversee Statement of Work (SOW) and Work Order generation, ensuring signature compliance and governance.. Process and reconcile invoices, including validation of travel and expenses (T&E).. Collaborate with finance teams to resolve billing discrepancies.. Data & Reporting:. Ensure data accuracy in Partner-related reports and dashboards.. Generate reports on partner utilization, performance, and compliance metrics.. Maintain accurate Partner records in the Professional Services Automation (PSA) system.. Maintain accurate Partner planner hours in PSA.. Cross-Functional Coordination:. Facilitate communication between internal teams and external Partners to ensure seamless operations.. Coordinate with Strategic Sourcing for procurement-related needs on an ad-hoc basis.. What You Bring:. 1-2 years of experience in partner/vendor management, procurement, finance, or a similar operational role.. Understanding of contract management, invoicing, and compliance processes.. Proficiency in managing purchase orders and monitoring financial consumption.. Excellent analytical skills and attention to detail.. Strong communication and collaboration abilities to work effectively across teams.. Familiarity with PSA tools, Google tools, Tableau or similar reporting tools is a plus.. This role is ideal for someone who enjoys working in a fast-paced, process-driven environment while ensuring compliance and operational efficiency in Partner Management. If you have a passion for optimizing workflows and driving accuracy, wed love to hear from you.. Additional Information We Take Care of Our People:. As a distributed company, diversity drives our identity. Whether youre looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesnt matter if youre just out of college or your children are; we need you for what you can do.. We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.. Competitive pay based on the work you do here and not your previous salary. Health coverage for you and your family in many locations. Ability to craft your calendar with flexible locations and schedules for many roles. Generous number of vacation days each year. Increase your impact We match up to $2000 (or local currency equivalent) for financial donations and service. Up to 40 hours each year to use toward volunteer projects you love. Embracing parenthood with a minimum of 16 weeks of parental leave. Different people approach problems differently. We need that. . Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. . We will reply to your request within 24 business hours of submission.. Applicants have rights under Federal Employment Laws and can view the following posters linked below:. Family and Medical Leave Act (FMLA) Poster. Employee Polygraph Protection Act (EPPA) Poster. Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk Peoples Republic (DNR), and the Luhansk Peoples Republic (LNR). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.. Please see here for our Privacy Statement.. 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Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data securing and protecting private information more effectively Elastics complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.. What Is The Role. Join us as a Senior Business Systems Analyst (BSA) and help connect our IT and business teams. You will deliver scalable, reliable solutions that make our operations stronger and more efficient. In this role, you will focus on Salesforce, NetSuite ERP, and integrated systems, ensuring smooth data flow and optimized processes across our technology landscape.. You will play a key part in supporting product launches, pricing strategies, and customer onboarding-to-revenue processes. Your expertise in integration systems will help you spot opportunities, recommend improvements, and drive positive change.. Your ability to simplify technical topics, anticipate needs, and communicate clearly will set you up for success.. What You Will Be Doing. Serve as a subject matter expert in Salesforce and NetSuite ERP, with in-depth knowledge of features, functionalities, and best practices.. Work closely with sales, pricing, order operations, and finance teams to optimize cloud deal configurations and keep systems healthy.. Design and support complex workflows, approval processes, pricing models, product configurations, and integration points within the Customer-to-Revenue lifecycle.. Partner with integration teams (Talend, MuleSoft, and others) to create seamless data flows between Salesforce, NetSuite, and other systems.. Understand and document system communication protocols, data mapping, and transformation logic to support cross-functional processes.. Troubleshoot and resolve Salesforce and integration issues, making sure data stays accurate and consistent.. Collaborate with stakeholders to understand business needs, identify challenges, and document clear requirements.. Translate business needs into actionable plans for development and configuration.. Balance immediate needs with long-term growth when building technology roadmaps.. Create and update documentation, including configuration changes, data mapping, designs, test cases, and enablement plans.. Develop and run test plans (unit, functional, and user acceptance) to make sure system changes meet business needs.. Find the root cause of issues and implement solutions to keep systems running smoothly.. Act as a bridge between technical teams and business partners, sharing updates and outcomes in a clear, timely way.. Proactively look for ways to improve processes and systems, sharing your recommendations with the team.. Provide training and support to help end-users get the most from our systems.. Keep a big-picture view of business system processes to understand and address the impact of changes.. Use a design-centered approach to optimize business processes and enable automation.. Monitor system performance and suggest improvements to boost efficiency and user satisfaction.. What You Bring. Bachelors degree in Business, Information Systems, Computer Science, or a related field. A masters degree is a plus.. 6+ years as a Business Systems Analyst, with hands-on experience in Salesforce CPQ and NetSuite ERP.. Experience with system integrations using Talend, MuleSoft, or similar tools.. Advanced knowledge of Salesforce CPQ (Product Setup, Pricing, Discounting, Product Rules, Approval Workflow, Quote Templates).. Strong understanding of NetSuite ERP and its integration points.. Experience designing and maintaining integration flows, with expertise in APIs and middleware.. Familiarity with customer-to-revenue and order management processes.. Experience with data analysis, reporting, and visualization tools is a plus.. Excellent analytical and problem-solving abilities.. Strong written and verbal communication skills, with the ability to explain technical concepts to everyone.. Proactive, detail-oriented, and collaborative approach.. Bonus Points. Experience with cloud platforms (AWS, GCP, Azure).. Familiarity with pricing models involving multiple drivers and variables.. Passion for automation and delivering user-focused solutions.. Proven ability to create clear documentation, including process diagrams and technical standards.. Additional Information We Take Care Of Our People. As a distributed company, diversity drives our identity. Whether youre looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesnt matter if youre just out of college or your children are; we need you for what you can do.. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.. Competitive pay based on the work you do here and not your previous salary. Health coverage for you and your family in many locations. Ability to craft your calendar with flexible locations and schedules for many roles. Generous number of vacation days each year. Increase your impact We match up to $2000 (or local currency equivalent) for financial donations and service. Up to 40 hours each year to use toward volunteer projects you love. Embracing parenthood with minimum of 16 weeks of parental leave. Different people approach problems differently. We need that. . Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. . We will reply to your request within 24 business hours of submission.. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster). Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk Peoples Republic (DNR), and the Luhansk Peoples Republic (LNR). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.. Please see here for our Privacy Statement.. Show more Show less
Role Overview: As a member of the IT Risk & Compliance (ITRC) team at Elastic, you will play a crucial role in managing risk and compliance across various functions within the organization. Your focus will be on driving a "compliance-by-design" mindset through thought leadership and analytical problem-solving. You will collaborate with IT, Information Security, and other business units to deliver clear recommendations and mitigate IT risks effectively. Key Responsibilities: - Evaluate technology risks, end-to-end processes, and new projects at Elastic, from planning to execution - Document and advise on business system architecture and processes to manage IT risks and implement mitigation measures - Validate processes and controls for internal or external audits - Conduct internal controls walkthroughs and provide evidence to audit teams - Analyze audit deficiencies and define remediation plans - Educate the workforce on risk management practices Qualifications Required: - 2 to 3 years of experience in IT Audit or IT Risk Advisory from a Big 4 public accounting firm or a public company - Deep understanding of IT General Controls and their role in the control environment - Knowledge of periodic user access reviews and audit testing attributes - Experience with reviewing SOC1/2 reports - Ability to manage multiple tasks, stay organized in a fast-paced environment, and find opportunities for process automation - Excellent communication skills and ability to collaborate across functional groups - Critical thinking skills and creativity in issue resolution - Bonus: Experience with modern GRC solutions and project management platforms - Bonus: Interest in working in a high-growth setting with multicultural teams Company Additional Details: Elastic is a distributed company that values diversity and work-life balance. They offer health coverage, flexible work locations and schedules, generous vacation days, financial donation matching, volunteer project hours, and 16 weeks of parental leave. Elastic welcomes individuals with disabilities and aims to create an inclusive environment for all applicants and employees. Elastic complies with U.S. and other countries" export controls and licensing requirements for individuals located in sanctioned countries.,