Technical Programme Manager

About the role

Technical Programme Managers (TPMs) deliver complex, cross-functional technology programmes that support colleagues and help serve our customers better. They work collaboratively, influence Product, Engineering, Operations, and business colleagues and lead the programme to deliver value quickly and often.

You will be responsible for

Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the role’s key responsibilities and measures:

• Deliver complex programmes with multiple business and technical risks that will impact the success of key Tesco business priorities

• Establish new or improve existing programme delivery methodology to deliver the programme goals

• Shape programmes with ambiguous scope and uncertain delivery approach

• Create and track a plan to deliver the programme goals, including the technical implementation plan, ensuring colleagues and stakeholders from across Tesco are kept up to date

• Provide advice and guidance on programme delivery (line management and mentoring other TPMs and supporting Engineering/Product teams)

• Understand trade-offs in software delivery using experience and influencing skills to drive consensus with the Engineering and Product teams to obtain the best value and solution

• Able to foresee potential risks and issues, establish a process, facilitate discussion, and manage escalations

• Am aware and evaluate trends and new concepts in programme and product delivery

• Able to understand technical architecture to be able to foresee the impact on dependencies, delivery timelines and implementation plans

• Have good knowledge of engineering best practices and practical infrastructure implementations to appreciate delivery challenges

• Collaborate with the Product and Engineering teams to define annual budgetary requirements

• Build positive relationships with suppliers & external stakeholders to deliver software or professional services, holding them to account on delivery and improvement plans

• Support vendor selection processes (tendering, agreeing SLAs, warranty periods, outsourcing)

• Facilitate and support the development of individuals

• Communicate clear objectives and career path for any direct reports

• Coach peers and other roles, teaching where required, on methodologies and programme management tools and coach/mentor on leadership

• Participate in the recruitment process

• Contribute actively to TPM community
  

You will need

An ideal candidate must have demonstrated below key skills in their current and past roles:

• Have a proven record of accomplishment in delivering technology and/or infrastructure; having done so across multiple teams in multiple geographies

• Have experience of building credible relationships and influencing senior management & leadership teams

• Strong Project, Stakeholder & Programme management skills

• Strong vendor management and negotiating skills.

• Exceptional reporting skills for programs and financial forecasting

• Excellent communication & influencing skills and adoptability to changes

Whats in it for you?

At Tesco, we are committed to providing the best for you.  As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day.  Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits.   Total Rewards offered at Tesco is determined by four principles -simple, fair, competitive, and sustainable.  

Salary

- Your fixed pay is the guaranteed pay as per your contract of employment.  

Leave & Time-off

- Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy.  

Making Retirement Tension-FreeSalary

- In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF.  

Health is Wealth

- Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws.  

Mental Wellbeing

- We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents.   

Financial Wellbeing

- Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request.   

Save As You Earn (SAYE)

- Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan.   

Physical Wellbeing

- Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. 

About Us

Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers.  Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues  

Tesco Technology

 Today, our Technology team consists of over 5,000 experts spread across the UK, Poland, Hungary, the Czech Republic, and India. In India, our Technology division includes teams dedicated to Engineering, Product, Programme, Service Desk and Operations, Systems Engineering, Security & Capability, Data Science, and other roles.  At Tesco, our retail platform comprises a wide array of capabilities, value propositions, and products, essential for crafting exceptional retail experiences for our customers and colleagues across all channels and markets. This platform encompasses all aspects of our operations - from identifying and authenticating customers, managing products, pricing, promoting, enabling customers to discover products, facilitating payment, and ensuring delivery. By developing a comprehensive Retail Platform, we ensure that as customer touchpoints and devices evolve, we can consistently deliver seamless experiences. This adaptability allows us to respond flexibly without the need to overhaul our technology, thanks to the creation of capabilities we have built.