Technical Lead - Salesforce CRM - Ahmedabad, India

• Closing date: 12-Aug-2025

About the Role

You will be tasked to lead salesforce developers for a strategic initiative within QR. You will work with the business to gather requirements including non-functional requirements, come up with technical solution, participate in solution design reviews & interface. You will lead the systems architecture and solution design for assigned projects to ensure consistency with specified requirements agreed with both external and internal divisional customers.

Your Responsibilities

• Ownership of all technical aspects of a Salesforce.com program: data migrations, data quality, systems integrations, 3rd party applications, AppExchange products, and custom development
• Technical leadership, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
• Liaise with business teams in collecting requirements including non-functional requirements
• Define, communicate and manage technical change management (e.g., release) processes for all Salesforce.com related technology efforts
• Assess Salesforce.com architecture and provide secure, high-performance technical solutions on the Force.com platform
• Design technical architecture solutions that span multiple platforms and include integration and authentication across systems
• Contribute to and review Functional Specification, Interface Specifications and Non-Functional Requirements.
• Liaise with external 3rd party suppliers, where required, and internal departments / IT teams to collaborate and design and implement robust interfaces between salesforce and internal and / or external applications for effective integration.
• To enforce compliance to QRIT policies while selecting solution design components, and co-ordinates design activities, promoting the discipline to ensure consistency in the assigned projects. Ensures that appropriate standards (corporate, industry, national and international) are adhered to.
• Responsible for ensuring that solution design caters to functional, non-functional, security, service quality and systems management requirements.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible

Knowledge, Skills & Experience

• Firm understanding of object-oriented techniques.
• Should have firm understanding and hands-on experience in design and development of Salesforce Sales cloud.
• Having good experience in external system integrations and in-depth knowledge of integration Design patterns and Best practices
• Strong working knowledge of Salesforce platform out-of-the-box functionality, including best practices regard security options
• Full understanding of cloud or on-premise middleware and other enterprise integrating technologies
• Thorough knowledge and experience with Salesforce Development Lifecycle techniques
• Complete understanding of Salesforce governor limits
• Minimum 7 years of development experience on the Salesforce platform
• Minimum 5 years of experience leading Enterprise Salesforce implementation with over 300 users with integration with enterprise applications like Oracle, SAP etc.
• Minimum 1 complex data migration (i.e., ETL efforts) into Salesforce
• Strong knowledge CRM business impact and demonstrated Global delivery
• Participation in each phase of full Salesforce.com lifecycle implementations
• In-depth understanding of the capabilities and constraints of the Salesforce
• Strong technical foundation: advanced structured programming (APEX, Force.com, .Net, Java), relational database concepts and structures, structured system analysis and design methods, etc.
• Demonstrate successful implementation of Batch Apex and/or Schedule Apex development.
• Understands web services and other technologies that can be used to transport data in an enterprise environment and interact with Salesforce.com
• Experienced in defining systems strategy and requirements, designing and prototyping, planning testing, and supporting training efforts
• Proficiency in Salesforce.com development environment including Apex, Triggers, Visualforce, Flows, Force.com IDE, Migration Tools, VS code and Event Monitoring

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply

If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.